The Library Toolbar in Detail

Slide 1: The Library Toolbar in detail www.conduit.com Presentation & workshop at Norwegian Knowledge Centre for the Health Services Olso, January 15th 2007 & NTNU Library (UBiT) Trondheim, January 17th & 18th 2007 Guus van den Brekel Coördinator Electronic Services, Central Medical Library University Medical Center Groningen Website: www.rug.nl/umcg/bibliotheek Blog: Digicmb.blogspot.com & librarytoolbar.blogspot.com Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 2: Toolbar • FREE software • SAFE: No spam, spyware,POP-UPS or adverts • EASY: quick creation and maintenance • Completely web-based • IE and Firefox • Windows 2000 & Xp Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 3: To install or not to….. • Some rights needed • Offer it via network if IT doesn’t let you • USB-stick with Portable Firefox! “Your own portable library” • Search functionality without Toolbar Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 4: “Workshop” • Detailed look at the QuickSearch Library Toolbar • Do-It Your Self! – Create a personal toolbar – Include a search engine – Create own Download page Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 5: Included Functionality (1) • Search • Links • Highlighting (also without search, word count) • Virtual Reference Desk • Chat • E-Books • Sub-menu’s (on your own server?) Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 6: Included Functionality (2) • RSS-feeds • Overview of Website content • Reply to Messages • Radio (Podcast) • Personal, Predefined, Useful • Additional settings Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 7: Included Functionality (3) • No Toolbar, Yes Search Databases • Top Frame in Browser • Searchboxes on webpages Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 8: Top Frame on Browser Window Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 9: No to the Toolbar, Yes to the SearchBox? Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 10: Search issues • Configuring • arrange • Post/Get • Impossible? – Session details in url? – Via Federated Search Tool? Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 11: Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 12: • HTML Components • External Menu Component (dynamical content from your site) • Reports • Toolbar Options • Communication/interaction – Custom screens (download, updates etc) – Chat – Messages (with Reply) Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 13: How does it work? Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 14: What do the users like about the Toolbar? Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 15: Elements of the Toolbar Visibility Presence Access Search Usability Communication Interaction Actuality Transparancy Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 16: How to improve use of Toolbar? • Promotion/market the Toolbar (and the Library services) “How to promote your toolbar “ (do not look at the flashy, tacky language or the terrible images, just get the content out -;) Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 17: Where would you like to be visible? • Or when do the users expect to see a library service? Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 18: Trondheim Question 1 1. Is it possible to use the toolbar in environments where there is no possibility of installing the toolbar directly on the computer you are using, meaning that the users have it integrated into their roaming user profiles? YES, you can offer it : • via the network or • on a USB-stick with Portbale Firefox or • offer search functionality tailor-made on intranet pages as special search box or • Via the top-frame in a browser window Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 19: Trondheim Question 2 1. Have you conducted any user surveys related to the use of the toolbar? If yes, what were the results? (If yes, has it changed the way your users approach the information available from the library?) No user surveys yet. We have (limited) user stats from Conduit. Over 700 users have downloaded the toolbar for their own pc or laptop. Numbers of network for students and staff are additional. Simultanous use per day is growing: 120 This means that 120 people have their browser open with the Toolbar on that day Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 20: Trondheim Question 3 1. What experience have you gained from the introduction of the "new“ toolbar? Was it well received? Yes, it was well received. And well used. But, people want more. We have requests for: Special Toolbars for departments Personalisation (adding/deleting) More user interactions: make something good or very bad and they will come and talk to you! Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 21: Trondheim Question 4 2. How are the resources made available to the toolbar? At this stage the Toolbar is the Library SHOWCASE and the the Conduit software just a start. We add as many usefull Maybe we need to get another application or build on ourselves. Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 22: Trondheim Question 5 1. Do the resources has to go through a LMS (Learning Management System) before they are made available to the users? The Toolbars offers a “Search Through” facility and does not affect original resources Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 23: Trondheim Question 6 1. Does the toolbar use "single-sign-on“ or do users have to authenticate themselves before reaching the actual resources. Because the Toolbar passes the search on, we have been abled to include our proxy-configuration into the search string. Users will get a login when needed. Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 24: Trondheim Question 7 1. Do you have your own development team at the library working on development and implementation of new approaches to dealing with information, in a team of computer engineers developing toolbars and other applications? We have a “Innovation Platform” at the University Library that will start doing research into Toolbars and other application. This QuickSearch Library Toolbar of the Central Medical Library is made by me (… and Conduit-;) Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 25: Trondheim Question 8 1. What is your position in the structure of the university? Do you collaborate with people at your/other universities (or other third parties)? The CMB is the library facility for the University Medical Center Groningen(UMCG). We collaborate with the central University Library (UB) and other Libraries of the University of Groningen. The UB collaborates on local, national and international level with other parties. I have the pleasure to participate in several projects with them. Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 26: Trondheim Question 9 1. Are your library resources integrated into a LMS? Yes, we use Metalib and SFX from Ex-Libris. Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 27: Trondheim Question 10 1. Does the toolbar "co-operate" with Metalib? It is possible to use Metalib strings to make searching in metalib resources possible. We have done that for our QuickSet Medicine and resources that I have not been abled to “activate” via the Toolbar. Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 28: Other NiceToolbars • The Web 2.0 Toolbar • UT Southwestern Medical Library • Childrens Hospital Library • HealthInfo Island Toolbar (Second Life Libraries) • >100 Conduit LIBRARY Toolbars! Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek

Slide 29: Central Medical Library, UMCG, www.rug.nl/umcg/bibliotheek