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Malcolm Baldrige Criteria
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Malcolm Baldrige Criteria



Oultine of criteria for Malcolm Baldrige process

Oultine of criteria for Malcolm Baldrige process



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Malcolm Baldrige Criteria Malcolm Baldrige Criteria Presentation Transcript

  • Malcolm Baldrige Criteria for Performance Excellence in the Medical Device Industry
    • Dickson Consulting
    • 351 Old Babcock Trail
    • Gibsonia, PA 15044
    • 724-272-1527
    • [email_address]
  • Malcolm Baldrige Criteria
    • Top down approach
    • Leadership in each functional area of the organization
    • Intended to promote quality, not simply an award
    • Fits well with medical device industry regulatory requirements
    • Additional information on Malcolm Baldrige National Quality Award (“MBNQA”)—www.baldrige.nist.gov/
  • Medrad Inc.-Medical Device Company That Won MBNQA
    • Medrad is a provider of medical devices and services that enable and enhance imaging procedures of the human body. Used in diagnostic imaging, Medrad's product offerings include a comprehensive line of vascular injection systems, magnetic resonance surface coils and patient care products, and equipment services. Total 2005 revenues were $411 million.
    • Medrad is a 2003 recipient of the Malcolm Baldrige National Quality Award.
    • The company’s world headquarters is near Pittsburgh, Pennsylvania. Medrad is a U.S. affiliate of Schering AG, Germany (NYSE:SHR).
    • Additional information on the Medrad’s award:
    • -www.medrad.com/about-medrad/mbnqa/index.html
    • -www.nist.gov/public_affairs/baldrige2003/Medrad_3.3.04.pdf
  • Specific Baldrige Criteria
    • Baldrige criteria available for:
    • -Business (a medical device company perspective)
    • -Health Care (a medical device company customer perspective)
  • Baldrige Criteria for Performance Excellence
    • Leadership
    • Strategic planning
    • Customer and market focus
    • Measurement, analysis and knowledge management
    • Human resources focus
    • Process focus
    • Business results
  • Why Baldrige?
    • Framework not prescriptive
    • All inclusive
    • Focus on common requirements
    • Adaptable
    • Leading edge of management practices
  • Self-Assessment
    • Identify boundaries of the organization
    • Select champions for business categories
    • Decide on format and scope
    • Prepare organizational profile
    • Practice self assessment techniques
  • Self-Assessment-Continued
    • Select business category teams
    • Share responses/finalize findings
    • Prioritize key strengths/opportunities for improvement
    • Develop and implement an action plan for improvement
    • Evaluate and improve your self-assessment and action process
  • Integration of the Baldrige Criteria
    • Integrated strategy
    • -Cross functional approach
    • -One long-term strategy
    • Integrate with:
      • -Medical device regulatory requirements
      • -Performance management system
    • -Sarbanes Oxley
    • -Toyota Production System concepts
    • -Six Sigma
    • -Economic value added (EVA)
    • -ISO
    • -Benchmarking
  • Dickson Consulting Presentations Available
    • Critical Success Factors for a Medical Device Company
    • Listing on the London Stock Exchange AIM Market
    • Overview of the Stark Laws
    • Medical Device Industry Updates
    • - June 23, 2006
    • - June 30, 2006
    • - July 7, 2006
    • - July 14, 2006
  • Services of Dickson Consulting (With a Focus on Medical Device Companies)
    • Board of Directors representation
      • Designated financial expert
    • CEO/COO/CFO services
    • Strategic planning facilitation
    • Financing assistance
    • Exit strategy and M&A assistance
    • Other special projects
  • Disclaimers
    • This report is not intended to provide investment advice or any other advice on any company mentioned.
    • The information in this report is believed to be correct but no assurances are provided that the information is correct.
    • Events may have occurred that are significant that are not mentioned in this report.