Conceptual Business Model Marketingand Sales Manufacturing Distributionand Logistics Engineering Facilities and Infrastructure Financial Management |Human Resources Management Company Management Conceptual Business Model – Business Generic
The Innovation Stack Management Innovation Strategic Innovation Product/Service Innovation Operational Innovation You cannot out-googlegoogle
Empathy in Organization Culture Do what you love to do What matters to you? Are you aware of empathy? Know others feeling Feel what others feel Respond compassionately Emotion could motivate
Self-evaluating questions… Do people really care the future of my organization? Are the people proud to tell others they work for my organization? Do the jobs provide people with a sense of personal accomplishment? Do people recommend my organization to a friend as a good place to work? Does the organization inspire the people to do the best? Do the people know their unit/department contributes to the success of the organization? Are the people willing to put in a great deal of effort beyond what is normally expected to help my organization succeed? Are the people personally motivated to help the organization be successful? Am I the problem?
The Magic of Dissent Adaptability requires alternatives Alternatives requires dissent
Practical Intelligence – Robert Sternberg Knowing what to say to whom Knowing when to say it Knowing how to say it for maximum effect