What Is The Value Of Technical Communication In A Time Of Blogs?

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    What Is The Value Of Technical Communication In A Time Of Blogs? - Presentation Transcript

    1. Understanding: appreciation of "why" Wisdom: evaluated understanding. http://www.systems- thinking.org/dikw/dikw.htm DICK DAVIES Number 1-4 are about the past. HTTP://THROUGHTHEBROWSER.BLOGSPOT.COM Past vs. Future is also Truth vs. Vision WWW.DICKDAVIES.COM “4/5 of your audience won’t go beyond your headline, so spend 80% of your time on your headline” David Ogilvy Use powerful words like “Free,” and “You.” Go back to our direct mail and advertising roots, following John Caples, Bob Stone, David Ogilvy… Make an offer...say, “How to...” What Is The Value Of If someone wanted to read your post, Technical Communication what term would they use to search for In A Time Of Blogging? what you wrote? Use that term. “All marketing is a conversation” The Cluetrain Manifesto Don’t be too transactional. You can always sell something after you have established the relationship. Sales transactions are often relationship DICK.DAVIES starved. You can use communication PRESENT@DICKDAVIES.COM tools to improve that. We Are Almost Done! What was the best thing you learned in this meeting? Thank You! This work is licensed under the Creative Commons Attribution-Noncommercial 3.0 United States License.
    2. A Time of Blogging? The Same Old Tools? “There is marketing speak Today I would like to investigate the To begin writing, start listing your and words that help. I recognize phenomenon of blogs, to try to define purpose(s). Purpose is allowed to marketingspeak and have no use how blogs are being used, to try to change, but working from a stated for it. Bubba, you don’t use define how professional communicators purpose can cut the time required for marketingspeak.” can and should use this phenomenon to completion, and knowing your purpose How did we get marketingspeak? your best advantage. can be a valuable editing tool. Just as the internet maximizes the size Who here reads blogs? Does Size Matter? of your potential audience, infinite How many blog subscriptions? One page or less! competition increases the speed of tuning out what doesn’t satisfy. What is your blog reader? 250 words or less! Readers want “useful.” What is your favorite blog? Maybe one thought per blog? Some ideas for useful content: Do you remember how you found It really comes down to what you have Don’t explain what something means. your first blog? to say around an idea. How long can That has to be determined by the How often do you subscribe to a you maintain crisp focus and your reader. Tell a story. Create a timeline. new blog? reader’s interest? (What happened first, second, third?) How did you find your most recent Blog.pmarca.com and Strange Attractor Show steps you took to create a result. blog subscription? produced some extraordinary eight and ten page posts. I know because I Peter Drucker said, “In the How often do you cancel a blog formatted them to squeeze size, printed manufacturing age, power came from subscription? them and walked around giving them to hoarding information. In the friends as gifts. information age power comes from What was a memorable reason for giving information away.” dropping a subscription? Eric S. Raymond wrote The Cathedral and the Bazaar, which O’Reilly printed Data, Info, Knowledge, Wisdom I started as a journalist in the 60’s and as a book ten years after it was posted According to Russell Ackoff, a systems was a direct mail technician in the 80s. I on the web. theorist and professor of organizational wrote my first website in 1995-6, over change, the content of the human mind fifty essays that would now be blog Perhaps the controlling factor is how can be classified into five categories: posts. complex is your one thought and what do you have to do to explain it fully? Data: symbols What is the value of a blog post? Organize your content for ease of Information: data that are processed to What is the best result from a blog understanding, use bullets, use videos, be useful; provides answers to "who", you have observed? use lists. “Top Ten Lists” get printed "what", "where", and "when" questions Best uses of a blog? and taped to walls, so include your logo Knowledge: application of data and and contact information. information; answers "how" questions
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