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  • 1. INDUSTRIAL PROJECT HANDLING & Oil/Energy CAPABILITIES IN MENAT
  • 2. Overview, Group Structure and Market Position
  • 3. WE ARE ONE COMPANY WITH TWO STRONG PILLARS Die Post für Deutschland The Logistics Company for the World
  • 4. DEUTSCHE POST DHL - VISION Simplifying Services Sustainable Solutions Our guiding principle Our purpose The Logistics Com- pany for the World Die Post für Deutschland Respect Results Our customer promise
  • 5. Employer of Choice Investment of Choice Provider of Choice IMPROVEMENTS ALONG THE THREE BOTTOM LINES
  • 6. GROUP STRUCTURE 2009 Revenue: €54.5 bn* <ul><ul><li>Delivers 72 million mail items to 40 million households in Germany </li></ul></ul><ul><ul><li>DHL Global Mail largest network for mail distribution worldwide </li></ul></ul><ul><li>MAIL </li></ul><ul><ul><li>Market leader in air and ocean freight services </li></ul></ul><ul><ul><li>Specialist in industrial projects and end-to-end supply chain solutions </li></ul></ul><ul><ul><li>One of Europe's leading road freight forwarders </li></ul></ul><ul><ul><li>Strong customer base (>50% of Forbes 500) </li></ul></ul><ul><li>GLOBAL FORWARDING, FREIGHT </li></ul><ul><ul><li>Contract logistics </li></ul></ul><ul><ul><li>22.8m square metres of warehouse space </li></ul></ul><ul><ul><li>2,500 facilities </li></ul></ul><ul><ul><li>Leading provider of Corporate Information Solutions worldwide </li></ul></ul><ul><ul><li>Strong customer base (50% of Forbes 500) </li></ul></ul><ul><li>SUPPLY CHAIN </li></ul><ul><ul><li>Cross-border express service </li></ul></ul><ul><ul><li>Presence in more than 220 countries and territories </li></ul></ul><ul><ul><li>4,500 facilities </li></ul></ul><ul><ul><li>350 aircraft </li></ul></ul><ul><ul><li>36 hubs </li></ul></ul><ul><li>EXPRESS </li></ul>Revenue -€ bn - 186,000 41,000 140,000 100,000 14.4 14.2 13.7 13.6 Employees (approximates) * Divisional revenues including €-2.7 bn Corporate Centre/Others
  • 7. DHL - GROUP OVERVIEW One of the world’s leading express parcel providers World's largest air freight forwarder <ul><li>Full-container-load and Less than-container-load </li></ul><ul><li>2007: AT, CH, CZ, IE, PL, BE, NL, ES, PT, IT, DK, SE, NO, FI, FR, UK, HU, DE, US, BR, MX, AR, CA, CO, VE, AU, CN, HK, IN, ID, JP, KR, MY, NZ, PH, SG, TW, TH </li></ul>Global Market Leader <ul><li>Annual Revenues: € 41.5 billion (2008 – excludes Mail) </li></ul><ul><li>Customer base includes >50% of Forbes 500 companies </li></ul><ul><li>Logistics facilities in more than 4,500 locations, 220 countries and territories </li></ul><ul><li>More than 281,000 logistic employees </li></ul>World's largest ocean freight forwarder (in both FCL & LCL 1 ) One of Europe's leading road freight forwarders Worlds largest logistics service provider 6.4% Global Market Share ~22% Global International Express Market Share 2) 9.3% Global Market Share 2.0% European Market Share 11.9% Global Market Share
  • 8. DHL Global Forwarding and DHL Exel Supply Chain presence DHL Global Forwarding and DHL Freight presence DHL Global Forwarding presence Dedicated Oil and Energy Capabilities – World wide Dedicated Oil and Energy Operations Oil and Energy Operations Competency Centers DHL Global Forwarding, DHL Exel Supply Chain and DHL Freight presence
  • 9. DHL GLOBAL FORWARDING - COVERAGE <ul><li>NORTH & SOUTH ASIA PACIFIC </li></ul><ul><ul><li>10,500 employees </li></ul></ul><ul><ul><li>23 countries </li></ul></ul><ul><ul><li>298 terminals </li></ul></ul><ul><ul><li>19 highly secured locations </li></ul></ul><ul><li>LATIN/CENTRAL AMERICA </li></ul><ul><ul><li>3,600 employees </li></ul></ul><ul><ul><li>20 countries </li></ul></ul><ul><ul><li>123 terminals </li></ul></ul><ul><ul><li>7 highly secured locations </li></ul></ul><ul><li>NORTH AMERICA </li></ul><ul><ul><li>4,800 employees </li></ul></ul><ul><ul><li>2 countries </li></ul></ul><ul><ul><li>110 terminals </li></ul></ul><ul><ul><li>14 highly secured locations </li></ul></ul><ul><li>EUROPE incl. EASTERN EUROPEAN COUNTRIES </li></ul><ul><ul><li>9,800 employees </li></ul></ul><ul><ul><li>32 countries </li></ul></ul><ul><ul><li>224 terminals </li></ul></ul><ul><ul><li>23 highly secured locations </li></ul></ul><ul><li>EMERGING MARKETS </li></ul><ul><ul><li>1,500 employees </li></ul></ul><ul><ul><li>73 countries </li></ul></ul><ul><ul><li>58 terminals </li></ul></ul><ul><ul><li>6 highly secured locations </li></ul></ul>We have a truly global presence, with skilled employees local to you
  • 10. DHL GLOBAL FORWARDING - INSIGHT <ul><ul><li>Services offered: </li></ul></ul><ul><ul><ul><li>Air freight </li></ul></ul></ul><ul><ul><ul><li>Ocean freight </li></ul></ul></ul><ul><ul><ul><li>Multimodal Transport </li></ul></ul></ul><ul><ul><ul><li>International Supply Chain </li></ul></ul></ul><ul><ul><ul><li>Industrial Projects </li></ul></ul></ul><ul><ul><ul><li>Customs Brokerage </li></ul></ul></ul><ul><ul><ul><li>Transport Control Towers </li></ul></ul></ul><ul><ul><ul><li>Niche (high value, fashion, perishables & F1) </li></ul></ul></ul><ul><li>DHL GLOBAL FORWARDING </li></ul><ul><ul><li>World's largest air freight and ocean freight forwarder </li></ul></ul><ul><ul><li>Presence in over 150 countries and territories </li></ul></ul><ul><ul><li>30,200 highly qualified employees worldwide </li></ul></ul><ul><ul><li>> 810 terminals, warehouses and offices </li></ul></ul><ul><ul><li>Air freight annual volume: 4.29m tons </li></ul></ul><ul><ul><li>Ocean freight annual volume: 2.8m TEU’s </li></ul></ul>
  • 11. Services in the Middle East
  • 12. Middle East Projects Organization
  • 13.  
  • 14. Services & Project Offerings
  • 15. DHL GLOBAL FORWARDING – CORE SERVICES
  • 16. DHL - SERVICES <ul><li>Supply Chain Management </li></ul><ul><li>Warehousing </li></ul><ul><li>Distribution </li></ul><ul><li>Managed Transport Service </li></ul><ul><li>Value Added Services – e.g. packaging, technical services, procurement </li></ul><ul><li>Customer Information Solutions </li></ul>SUPPLY CHAIN Contract Logistics & Industry Solutions <ul><li>Air Freight </li></ul><ul><li>Ocean Freight </li></ul><ul><li>Multimodal Transport </li></ul><ul><li>International Supply Chain </li></ul><ul><li>Industrial Projects </li></ul><ul><li>Customs Brokerage </li></ul><ul><li>Transport Control Towers </li></ul><ul><li>Niche (high value, fashion, perishables & F1) </li></ul><ul><li>Flexible and customized road and intermodal transportation network </li></ul><ul><ul><li>Groupage </li></ul></ul><ul><ul><li>Part Loads </li></ul></ul><ul><ul><li>Full Loads </li></ul></ul><ul><ul><li>Rail Transportation </li></ul></ul><ul><ul><li>Customs Services </li></ul></ul><ul><ul><li>Trade Fairs & Events </li></ul></ul>GLOBAL FORWARDING, FREIGHT Air Freight & Ocean Freight Services Europe-wide Transportation EXPRESS Export, Import & Domestic Products <ul><li>Same Day Products </li></ul><ul><li>Time Definite </li></ul><ul><ul><li>Export - DHL EXPRESS 9, 10.30, 12.00, WORLDWIDE, ENVELOPE & EASY </li></ul></ul><ul><ul><li>Import - DHL IMPORT EXPRESS 9, 10.30, 12.00, WORLDWIDE & FLEX </li></ul></ul><ul><li>Day Definite Products </li></ul><ul><li>Domestic Products </li></ul>
  • 17. <ul><ul><li>Detailed surveys are undertaken for heavy lift and out-of-gauge cargo transports </li></ul></ul><ul><ul><li>Assess road conditions, obstructions, bridge/ dock strength and points of access to site </li></ul></ul>Project Planning - Route Surveys Route Options From Fabrication Yard to Port ROUTE : A ROUTE : B LOCATION: N 02° 57.186’ E 101° 19.015’ 0.0 KM LOCATION: N 02° 57.070’ E 101° 18.577’ 1.15 KM, JUNCTION ROUTE “A” AND “B” 0.3 KM 0.4 KM 0.5 KM 0.0 KM 1.15 KM 1.80 KM 2.05 KM 0.1 KM 0.5 KM 2.3 KM 3.31 KM 3.5 KM 4.2 KM 5.1 KM ON ROUTE “B” ROUTE A” KM:1.15, AT JUNCTION
  • 18. Oil & Gas <ul><li>Refineries and pipelines </li></ul><ul><li>Liquefied Natural Gas (LNG) plant </li></ul><ul><li>On- and off-shore construction </li></ul><ul><li>Drilling rigs </li></ul>Power and Energy <ul><li>Power stations such as gas/steam/thermal/hydro power plants </li></ul><ul><li>Sub-stations, power distribution, transmission </li></ul><ul><li>Engines and turbines </li></ul>Petrochemical <ul><li>Up- and downstream plants such as hydro cracker/ethylene/ methanol plants </li></ul><ul><li>Full or part transportation of plants </li></ul><ul><li>Large-scale installations </li></ul>Infrastructure projects <ul><li>Airports </li></ul><ul><li>Bridges </li></ul><ul><li>Train and subway systems </li></ul>Mining <ul><li>Coal, copper </li></ul><ul><li>Heavy-equipment handling </li></ul><ul><li>“ Green field” mining developments at remote locations </li></ul>Industrial plants <ul><li>Cement, pulp, paper, fertilizer, desalination plants </li></ul><ul><li>Industrial factories </li></ul><ul><li>Turnkey solutions </li></ul>Project Introduction - Industrial Domains
  • 19. PROJECT MANAGEMENT
  • 20. EXPERTISE IN OIL & GAS
  • 21. Visibility and KPI’s
  • 22. INDUSTRIAL PROJECTS – FACTS & BENEFITS <ul><ul><li>Specialist global teams providing integrated turn-key forwarding services including: </li></ul></ul><ul><ul><ul><li>project freight management </li></ul></ul></ul><ul><ul><ul><li>project surveys </li></ul></ul></ul><ul><ul><ul><li>design and transport engineering </li></ul></ul></ul><ul><ul><ul><li>material management </li></ul></ul></ul><ul><ul><ul><li>Information technology </li></ul></ul></ul><ul><ul><li>Each projects priority is the health and safety of people, the protection of assets and the protection of the environment </li></ul></ul>Industrial Projects Basic Facts Industrial Projects Customer Benefits <ul><ul><li>Comprehensive service from a single source with punctual delivery, cooperation and industry expertise </li></ul></ul><ul><ul><li>Regional competence centers </li></ul></ul><ul><ul><li>Efficient transactions using the global network </li></ul></ul><ul><ul><li>Full transparency with our Tracking and Tracing system </li></ul></ul><ul><ul><li>Correct handling of heavy lifts, out-of-gauge cargo, time-critical and high-value material </li></ul></ul><ul><ul><li>Combination with all modes of transportation </li></ul></ul><ul><ul><li>Competitive rates for your projects </li></ul></ul><ul><ul><li>Provides logistics consultancy to help customers expand into new markets </li></ul></ul>
  • 23. INDUSTRIAL PROJECTS <ul><li>Service </li></ul><ul><li>Features / Sectors </li></ul><ul><li>Coverage </li></ul><ul><li>Customer Need </li></ul>Project Logistics Management To provide project and risk management Industry Expertise To provide industry expertise <ul><ul><li>GLOBAL </li></ul></ul><ul><ul><li>Oil & Gas </li></ul></ul><ul><ul><li>Petrochemical </li></ul></ul><ul><ul><li>Power & Energy </li></ul></ul><ul><ul><li>GLOBAL </li></ul></ul><ul><ul><li>Risk management plan </li></ul></ul><ul><ul><li>Project freight forwarding services </li></ul></ul>Transport & Logistic Design To provide industrial design and packaging <ul><ul><li>GLOBAL </li></ul></ul><ul><ul><li>Industrial Packing </li></ul></ul><ul><ul><li>Multi-modal transport design </li></ul></ul><ul><ul><li>Industrial Plants </li></ul></ul><ul><ul><li>Infrastructure Projects </li></ul></ul><ul><ul><li>Mining </li></ul></ul><ul><ul><li>Document process management </li></ul></ul><ul><ul><li>Expediting, including order management, track & trace </li></ul></ul><ul><ul><li>Feasibility studies, route surveys and consulting </li></ul></ul>Project Cargo Logistics Monitoring To provide control of freight packaging and handling <ul><ul><li>GLOBAL </li></ul></ul><ul><ul><li>Packaging control </li></ul></ul><ul><ul><li>Port/airport handling supervision </li></ul></ul>Heavy Load Installations To provide freight forwarding and installation <ul><ul><li>GLOBAL </li></ul></ul><ul><ul><li>Turn-key installation at factory, worksite or project destination </li></ul></ul>
  • 24. Add value to Industrial Projects <ul><li>Standardised, systems-driven value-adding packages </li></ul><ul><li>Access to reports and tools to manage business more </li></ul><ul><li>effectively </li></ul>Shipment level: Transportation Plus <ul><li>Transport-related value-adding services and programmes based on a worldwide network of Control Towers </li></ul><ul><li>Dedicated teams using sophisticated automation to monitor and manage performance against customers’ KPIs </li></ul>Extra scope in logistics management <ul><li>Customised programmes designed for end-to-end visibility and integrated into the customer’s processes </li></ul><ul><li>Includes services such as Purchase, Transportation and Vendor Management, Order Monitoring, Buyers’ Consolidation, Supply Chain Event Monitoring and LLP services </li></ul>Customised: Logistics Management Services <ul><li>Standardised ocean and air cargo management services with web-based order/item level visibility </li></ul><ul><li>Management of transactions from supplier to final delivery </li></ul>Order/Item level: Ocean and Air Cargo Management
  • 25. Transport Management
  • 26. INTRODUCTION :- <ul><li>The Transport Management Plan reflects the critical importance placed by the DHL Global Forwarding on Controlling and Managing the safe Transportation of General and ODC cargo between origin point and destination point with in the Sultanate of Oman and safety of drivers and passengers. </li></ul><ul><li>This Transport Management Plan is based on the application on the Golden rules for Driving Safely for road operations requirements which shall include the requirement for IVMS monitoring for all transports. </li></ul><ul><li>  </li></ul><ul><li>As Road Transportation is recognized as the highest risk to personnel in the Onshore Oil & Gas Industry it is important that the risk of major accidents are minimized by the following. </li></ul><ul><li>Transport Management procedures including:- </li></ul><ul><li>Driver Selection & Training </li></ul><ul><li>Controlled Driving Conditions </li></ul><ul><li>Vehicle (Prime Mover & Trailer) Roadworthiness & Maintenance </li></ul><ul><li>Route Planning and Selection. </li></ul>
  • 27. <ul><li>Prior to loading the following will be checked by the Journey Manager /Convoy Leader: </li></ul><ul><li>Validity of Vehicle Registration </li></ul><ul><li>Validity of relevant Certifications of Vehicle Compliance. </li></ul><ul><li>Validity of drivers HGV Driving Permit /Driver Accreditation Compliance. </li></ul><ul><li>Daily Vehicle Check List </li></ul><ul><li>Drinking water available on Vehicle </li></ul><ul><li>Spare wheels for the Prime mover and Trailer </li></ul><ul><li>Tyre Changing Equipment Jacks tools etc </li></ul><ul><li>Full Personnel Protective Equipment </li></ul><ul><li>Spare Lashing Chains and Fastening equipment </li></ul><ul><li>Escort Vehicle </li></ul><ul><li>Inspection of lashing arrangements prior departure. </li></ul><ul><li>Drivers will be briefed with regards the Route Plan, Rest Points and to follow timings permitted by </li></ul><ul><li>concerned authorities. </li></ul><ul><li>The Journey Plan will be issued for each section of the Journey and this plan will be Strictly Adhered too </li></ul><ul><li>At every dedicated Rest Point Trailer Lashing are to be checked. </li></ul><ul><ul><li>Transportation – Vehicle Check list </li></ul></ul>
  • 28. Project Planning & Handling ODC <ul><li>DHL Projects Division ‘in-house’ engineering group offers your project fully engineered technically analyzed solutions for your heavy equipment transportation and site installation using latest generation computer aided design (CAD) software. </li></ul><ul><li>Industrial Projects engineers develop load design and technical drawings, load to trailer configurations and specifications, execution method statements and working procedures for heavy cargo movements. </li></ul>
  • 29. <ul><ul><li>Survey of project site and surrounding environment </li></ul></ul><ul><ul><li>Identify and evaluate geographical, meteorological or infrastructural restrictions to project logistics </li></ul></ul>Nautical Map of Project Site Feasibility Studies & Mapping
  • 30. Country Profiles
  • 31. Sultanate of Oman <ul><li>Name of Entity : DHL Global Forwarding Co LLC </li></ul><ul><li>Contact Details : PB 730, PC 133, DHL Building, Al Khuwair Muscat, Sultanate of Oman </li></ul><ul><li>Telephone : 00968 24470300 </li></ul><ul><li>Fax : 00968 24480830 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Rajan Karia, Industrial Projects Head </li></ul><ul><li>Major Seaports : Muscat, Sohar, Salalah </li></ul><ul><li>Major Airports : Muscat, Salalah </li></ul><ul><li>Market Position : Air Freight : First Sea Freight : Second </li></ul><ul><li>Neighboring Countries : UAE, Saudi, Yemen </li></ul>
  • 32. TRACK RECORD & EXPERIENCE FREIGHT FORWARDING, CLEARANCE, TRANSPORTATION 3200000 80000 FRT 2010 – ONGOING PETROFAC PDP KAUTHER PETROFAC KAUTHER PROJECT NAME OMAN LOCATION CUSTOMER YEAR VOLS IN FRT TONS VALUE USD SERVICE SCOPE OXY MUKHAIZNA OILFIELD DEVELOPMENT MUKHAIZNA OXY 2008~10 56000FRT 400000 FREIGHT FROWARDING HEAVY LIFT TRANSPORT PETROFAC HARWEEL MUKHAIZNA DODSAL 2007~08 ONGOING 20000FRT 500000 C&F, TRANSPORT, HANDLING, FRT FWD PDO QARNALAM STEAM INJECTION QARNALAM BAHWAN EXEL 2007~08 ONGOING 40000FRT 320000 CUSTOMS/POR/BORDER CLEARANCES & FACLITATION MINISTRY OF ELECTRICITY NIZWA KEC 2008 ONGOING 6000FRT 65000 DESTUFFING, TRANSPORT PDO MARMUL FLOODING PROJECT MARMUL BEC/SNF/ PPC/ 2007~2008 ONGOING 16125FRT 570000 ODC & PIPES DESTUFFING,
  • 33. Clearance Process Time Line Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin 5. IE Code number 6. Copy - Trade licence 7. Authorisation Letter 8. Decree / Exemption book ( if duty exempted) Important Remarks 1. Customs are off on Thursday / Friday 2. If the vessel arrive Thursday / Friday our operational time line will start on following Saturday 3. The Consignees need to send their original documents 5 days before vessel arrival to each department CSSV 4. In case of DDP shipments all relevant contact details/documents to be made available atleast a week prior to vessel arrival. 5. For exempted shipments, clearance time will be increased by a day, subject to the submission of proper docs allowing for the exemption to be availed. Shipments under temporary import are subject to customs inspection. Hence the customs clearance time frame will be icnreased by a minimum of 3 full working days 6. For shipments which are already under demurrage, please do add a minimum of 3 working days for finance arrangements, subject to advance being made available from consignee. 7. Duty advance to be made available – for duty paid shipments Delivery Order Collection DAY 1 Vessel Arrival DAY 2 Custom Clearance Port Clearance Delivery planning DAY 3 Delivery (non PDO, within city limits ) DAY 4 Return Empty Container DAY 5 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 34. Emirate of Abu Dhabi <ul><li>Name of Entity : Danzas Abu Dhabi LLC </li></ul><ul><li>Contact Details : PO Box 27066 </li></ul><ul><li> Abu Dhabi, United Arab Emirates </li></ul><ul><li>Telephone : +971 2  4452788        </li></ul><ul><li>Fax : +971 2  4463702 / 4  </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Unni Krishnan </li></ul><ul><li>Major Seaports : Mina Zayed </li></ul><ul><li>Major Airports : Abu Dhabi </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li>Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : UAE, Saudi, Bahrain </li></ul>
  • 35. TRACK RECORD & EXPERIENCE
  • 36. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 Electronic submission of docs to customs-customs inspection Delivery to cnee’s location/--return of emply contr Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin The original shipping documents to be recd before 07 days of the vessel arrival to arranange for the customs duty exemption( if applicable) no objection from the local agent (if applicable) Customs Clearance-port charges payment,----delivery planning DAY 3 DAY 4 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 37. United Arab Emirates - Dubai <ul><li>Name of Entity : Danzas AEI Emirates </li></ul><ul><li>Contact Details : PO Box 47814, Jebel Ali Free Zone </li></ul><ul><li>Dubai, United Arab Emirates </li></ul><ul><li>Telephone : +971 4 8811 610  </li></ul><ul><li>Fax : +971 4 8811 862 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Vipin Vishwanath, Projects Manager </li></ul><ul><li>Major Seaports : Jebel Ali, Dubai, Sharjah </li></ul><ul><li>Major Airports : Dubai, Sharjah </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li>Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Oman, Saudi, Qatar </li></ul>
  • 38. Project Experience – Danzas Dubai TRACK RECORD & EXPERIENCE Sector Name of the Project Name of client Detailed Description of Project Type of Services provided O&G ENOC - Hydro Treater Reformer Project Chiyoda Corporation Japan refinery expansion/ upgradtaion project Customs Clearance, Local Logistics including Storage & Transportation, Heavy lift Movements Industrial/ Power Dubal Alstom Capacity Expansion for Captive Power plant Customs Clearance, Local Logistics including Storage & Transportation, Heavy Lift Movements Infrastructure Burj Dubai, Palm Veolia Water Services Water treatment facilties Customs Clearance, Local Logistics including Storage & Transportation Egypt O&G Khalda Petrofac Gas Treatment Unit Freight Forwarding services including shipment ex- the ME region Algeria O&G In Salah Gas Project Petrofac Gas Compression Facilities Global Freight Forwarding Services for the Project Syria O&G EBLA Gas Project Petrofac Gas Treatment Plant Global Freight Forwarding services for the Project Syria O&G Jihar Development Project Petrofac Gas Treatment Plant Global Freight Forwarding services for the Project
  • 39. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 B9 (Exemption form) process Port Clearance Delivery planning Delivery to customer W/H Return Empty Container Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin 5. Original Signed Iqrar (Declaration) 6. Copy – Trade licence 7. Copy – Import licence 8. Copy – Civil ID copy of Authorized signatory 9. Copy – Signatory Authorization for customs 10. Authorisation Letter 11. Loading Letter 12. Copy – Exemption Certificate from IPA ( if duty exempted) Customs Clearance DAY 3 DAY 4 DAY 5 DAY 6 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 40. Kingdom of Bahrain <ul><li>Name of Entity : Danzas AEI Intercontinental (Intercol) Bahrain </li></ul><ul><li>Contact Details : P.O.Box  56 Manama, Kingdom of Bahrain </li></ul><ul><li>Telephone : +973 17 72 8151 </li></ul><ul><li>Fax : +973 17 72 8187 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Sabu Thomas, Asst General Manager, Operations </li></ul><ul><li>Major Seaports : Bahrain </li></ul><ul><li>Major Airports : Bahrain </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : UAE, Saudi </li></ul>
  • 41. Industrial Project Location Profile ( BAHRAIN ): Experienc <ul><li>GTX – DUBAL PROJECT .. BAHRAIN TO DUBAI </li></ul><ul><li>Chartering of vessel and local coordination ex vendor to </li></ul><ul><li>destination. </li></ul><ul><li>- Heavy lifts </li></ul><ul><li>GPIC – Plant refurbishing </li></ul><ul><li>Global coordination ex vendors to Bahrain. </li></ul><ul><li>- Multimodal deliveries ex EUROPE </li></ul><ul><li>Heavy lifts </li></ul><ul><li>Riffa Power Station Refurbishing </li></ul><ul><li>Project (REHAB) </li></ul><ul><li>Heavy lift to Switzerland and return </li></ul>TRACK RECORD & EXPERIENCE
  • 42. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 B9 (Exemption form) process Port Clearance Delivery planning Delivery to customer W/H Return Empty Container Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin 5. Original Signed Iqrar (Declaration) 6. Copy – Trade licence 7. Copy – Import licence 8. Copy – Civil ID copy of Authorized signatory 9. Copy – Signatory Authorization for customs 10. Authorisation Letter 11. Loading Letter 12. Copy – Exemption Certificate from IPA ( if duty exempted) Customs Clearance DAY 3 DAY 4 DAY 5 DAY 6 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 43. Kingdom of Saudi Arabia <ul><li>Name of Entity : Namma Cargo Services Co. Ltd </li></ul><ul><li>Contact Details : P.O.Box 31678, Al-Khobar 31952 </li></ul><ul><li> Saudi Arabia </li></ul><ul><li>Telephone : +966-3-867 2222 </li></ul><ul><li>Fax : +966-3-867 6888 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : C K Ramadas, Deputy Regional Manager </li></ul><ul><li>Major Seaports : Riyadh, Jeddah </li></ul><ul><li>Major Airports : Dammam, Riyadh, Jeddah </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li>Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : UAE, Oman, Yemen </li></ul>
  • 44. LIST OF CURRENT ARAMCO PROJECTS HANDLED BY NAMMA TRACK RECORD & EXPERIENCE Starting Year Name of the Project Project Site Nature of Services Material Origin Volume F.Tons Type or Plant Current Status 2008 Ras Tanura DHT Project for Samsung/Aramco Ras Tanura In-kingdom Customs Clearance & Transportation Services Europe, USA & Far East 50000 Refinery Ongoin 2007 Qurayyah Seawater Plant Project for Snamprogetti for ARAMCO Qurayyah In-kingdom Customs Clearance & Transportation Services Europe, USA & Far East 30,000 Desalination Plant Ongoing 2006 Ju’aymah Gas Plant Project for Technical Reunidas INITEC Juaymah In-kingdom Customs Clearance & Transportation Services Europe, USA & Far East 100,000 Gas Plant Ongoing 2006 Khursaniyah Producing Facilities – GOSP & Utilities Project for Snamprogetti Khursaniyah In-Kingdom Customs Clearance & Transportation Services Europe, USA & Far East 200,000 Gas Plant Ongoing 2006 Hawiyah NGL Recovery Plant Project Hawiyah In-Kingdom Customs Clearance & Transportation Services Europe, USA & Far East 57,000 Gas Plant Ongoing 2006 SAUDI ARAMCO Regular General Cargo - SEA Dammam, Jeddah Seaports, Dryport & all Saudi Land Borders In-Kingdom Customs Clearance and Transportation Services Worldwide Unlimited Existing Plants Contract valid upto 2013
  • 45. Clearance Process Time Line Delivery Order Collection DAY 1 Vessel Arrival DAY 2 Custom Clearance Port Clearance Delivery planning DAY 3 Delivery (non PDO, within city limits ) DAY 4 Return Empty Container DAY 5 Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice attested from CHAMBER OF COMMERCE 3. Original Packing List 4. Original Certificate of Origin attested from Chamber of Commerce 5. 6. Copy – Commercial Registration 7. Authorisation Letter 8. Decree / Exemption papers (if duty exempted) to be attached with clearance documents. Important Remarks 1. Customs are off on Thursday / Friday 2. If the vessel arrive Thursday / Friday our operational time line will start on following Saturday 3. The Consignees need to send their original documents 5 days before vessel arrival to each department CSSV 4. In case of DDP shipments all relevant contact details/documents to be made available atleast a week prior to vessel arrival. 5. For exempted shipments, clearance time will be increased by a day, subject to the submission of proper docs allowing for the exemption to be availed. Shipments under temporary import are subject to customs inspection. Hence the customs clearance time frame will be icnreased by a minimum of 3 full working days 6. For shipments which are already under demurrage, please do add a minimum of 3 working days for finance arrangements, subject to advance being made available from consignee. 7. Duty advance to be made available – for duty paid shipments Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the authorities concerned
  • 46. Qatar <ul><li>Name of Entity : DHL Global Forwarding Qatar </li></ul><ul><li>Contact Details : P.O.Box 24724, Doha - Qatar </li></ul><ul><li>Telephone : + 974 4329810 </li></ul><ul><li>Fax : +974 4317220 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Mafaz Mohideen, Sales Manager </li></ul><ul><li>Major Seaports : Doha </li></ul><ul><li>Major Airports : Doha </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : UAE, Bahrain </li></ul>
  • 47. TRACK RECORD & EXPERIENCE Petroleum 28000 Various Freight Frowarding Ras LAffan Olefins 2009 / 2010 Petroluem 300000 Various Frieght Frowarding ( air freight ) clearance Doha QP / Petrofac 2010 Fertiliser 90000 Various Frieght Frowarding ( air freight ) clearance Doha QAFCO 5 2010 Desalination 80000 Doha Freight Forwarding, clearance , transportation Doha Victoria Desalination 2010 Starting Year Name of the Project Project Site Nature of Services Material Origin Volume F.Tons Type or Plant 2008 nRas Laffa for ABB Ras Laffan Customs Clearance & Transportation Services Europe, 50000 Refinery 2008 Qatar Petroleum - Dodsal Doha Clearance & Transportation Services Far East 30,000 Petroleum Plant
  • 48. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 & 3 Custom Clearance Port Clearance Delivery planning DAY 4 Delivery DAY 5 Return Empty Container DAY 6 SEA –IMPORT CUSTOM CLEARANCE REQUIREMENTS 1. ORIGINAL BILL OF LADING DULY ENDORSED 2. ORIGINAL INVOICE & CERTIFICATE OF ORIGIN / PACKING LIST ***** 3. **** NEEDS TO BE ATTESTED BY CHAMBER OF COMMERCE AT ORIGIN –IF NOT PENALTY IS APPLICABLE 4. IMPORT CUSTOMS REGISTRATION # 5. FREIGHT INVOICE NOTES 1. WEEKEND HOLIDAYS FRIDAY / SATURDAY 2. ALL DOCUMENTS TO BE GIVEN IN ADVANCE 3. DDP SHIPMENTS DUTY TO BE PREFUNDED 4. DUTY EXEMPTION SHPTS – RFR TO BE GIVEN 5. FREE DAYS 7-10 DAYS STD EQUIPMENT , 3 DAYS SPECIAL EQUIPMENT 6.IF DOX NOT LEGALISED LEGALISATION CHARGES TO BE PAID LEGALISATION TO BE DONE ONLY AT QATAR EMBASSY / COUNSILATE Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 49. Kuwait <ul><li>Name of Entity : DHL Global Forwarding Co WLL </li></ul><ul><li>Contact Details : Block 1, Plot 16 Ardhiya, PO Box 2358. Safat </li></ul><ul><li>13024, Kuwait. </li></ul><ul><li>Telephone : +965 4346300 </li></ul><ul><li>Fax : +965 4346335 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Deepak Divakar, Manager – Industrial Projects </li></ul><ul><li>Major Seaports : Shuweik, Shoiba </li></ul><ul><li>Major Airports : Kuwait </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Iraq, Saudia </li></ul>Kuwait – A Gate way to Iraq
  • 50. <ul><li>BS 160 </li></ul><ul><li>SAIPEM / KOC </li></ul><ul><li>Volume : 380000 </li></ul><ul><li>Shipping Period : August 2009 – ongoing </li></ul><ul><li>GC 7,8, 21 </li></ul><ul><li>SAIPEM / KOC </li></ul><ul><li>Volume : 38000 </li></ul><ul><li>Shipping Period : August 2009 – ongoing </li></ul><ul><li>KSC Installation BS 131 Project </li></ul><ul><li>Client: Snamprogetti </li></ul><ul><li>Cargo Volume: 210,000 frt </li></ul><ul><li>Shipping Period: February 2004 to ongoing </li></ul><ul><li>Gas Lift Distribution System </li></ul><ul><li>Sabriyah & Raudhaan Fields </li></ul><ul><li>Client: Snamprogetti </li></ul><ul><li>Cargo Volume: 45,000 frt </li></ul><ul><li>Shipping Period: March 2004 to ongoing </li></ul><ul><li>Abdally to Sulaibah Pipeline </li></ul><ul><li>Client: Mushrif Trading Company </li></ul><ul><li>Cargo Volume: 40,000 frt </li></ul><ul><li>Shipping Period: Feb 2003 to March 2004 </li></ul><ul><li>ABJ Engineering </li></ul><ul><li>Client : Saudi Kayan </li></ul><ul><li>Shipping Period : May 2008 </li></ul>TRACK RECORD & EXPERIENCE
  • 51. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 B9 (Exemption form) process Port Clearance Delivery planning Delivery to customer W/H Return Empty Container Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin 5. Original Signed Iqrar (Declaration) 6. Copy – Trade licence 7. Copy – Import licence 8. Copy – Civil ID copy of Authorized signatory 9. Copy – Signatory Authorization for customs 10. Authorisation Letter 11. Loading Letter 12. Copy – Exemption Certificate from IPA ( if duty exempted) Customs Clearance DAY 3 DAY 4 DAY 5 DAY 6 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 52. Egypt <ul><li>Name of Entity : DHL Global Forwarding </li></ul><ul><li>Contact Details : Building 19, District 7 Sheraton Buildings, </li></ul><ul><li>Heliopolis, Cairo, 11361 - Egypt </li></ul><ul><li>Telephone : +20(2) 26969 888 </li></ul><ul><li>Fax : +20(2) 26969 989 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Edmond Mishriky , Head Industrial Projects </li></ul><ul><li>Major Seaports : Alexandria, Sokhna </li></ul><ul><li>Major Airports : Cairo, Alexandria </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : UAE, Saudi, Yemen </li></ul>
  • 53. <ul><li>El Arish Power Station </li></ul><ul><li>Client : Fincanteri & Nuovo Pignone </li></ul><ul><li>Sogea Abukir Power Station </li></ul><ul><li>Petrobel </li></ul><ul><li>Thales (For Civil Aviation) Radar & Equipment </li></ul><ul><li>Egypt Metro Subway </li></ul><ul><li>Sofrevia for Civil Aviation for Thomson ( CSF ) </li></ul><ul><li>US AID Grant (Nortel Networks – 15 Centrals) </li></ul><ul><li>Telecom Egypt (Nortel Networks – 8 Centrals) </li></ul>TRACK RECORD & EXPERIENCE
  • 54. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 & 3 Custom Clearance Port Clearance Delivery planning DAY 4 Delivery DAY 5 Return Empty Container DAY 6 SEA –IMPORT CUSTOM CLEARANCE REQUIREMENTS 1. ORIGINAL BILL OF LADING DULY ENDORSED 2. ORIGINAL INVOICE & CERTIFICATE OF ORIGIN / PACKING LIST ***** 3. **** NEEDS TO BE ATTESTED BY CHAMBER OF COMMERCE AT ORIGIN –IF NOT PENALTY IS APPLICABLE 4. IMPORT CUSTOMS REGISTRATION # 5. FREIGHT INVOICE NOTES 1. WEEKEND HOLIDAYS FRIDAY / SATURDAY 2. ALL DOCUMENTS TO BE GIVEN IN ADVANCE 3. DDP SHIPMENTS DUTY TO BE PREFUNDED 4. DUTY EXEMPTION SHPTS – RFR TO BE GIVEN 5. FREE DAYS 7-10 DAYS STD EQUIPMENT , 3 DAYS SPECIAL EQUIPMENT 6.IF DOX NOT LEGALISED LEGALISATION CHARGES TO BE PAID LEGALISATION TO BE DONE ONLY AT QATAR EMBASSY / COUNSILATE Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 55. Republic of Yemen <ul><li>Name of Entity : DHL Global Forwarding - Yemen </li></ul><ul><li>Contact Details : PB 130, Republic of Yemen </li></ul><ul><li>Telephone : + 967 1 28 55 40 </li></ul><ul><li>Fax : + 967 1 28 55 38 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Abdul Aziz, Managing Director </li></ul><ul><li>Major Seaports : Aden, Hodeidah </li></ul><ul><li>Major Airports : Sanaa, Aden </li></ul><ul><li>Market Position : Air Freight : First </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Second </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Oman, Saudi </li></ul>
  • 56. TRACK RECORD & EXPERIENCE
  • 57. Clearance Process Time Line Output: Registered, Documented, Customs cleared, Invoiced, Estimated, Delivered Filed and Controlled 7. File Closing Input: Reservation from customer, announcement from the network, announcement from third party * Customs clearance, import 3. Confirm Shipment & Documents New Shipment 1. Cargo Booking 4. Delivery Planning 3. Monitor Consignment 6. Shipment Delivery 2. Shipment Planning Responsibility CSSV Step 1 CSSV Step 2 CSSV / Operation Step 3 Documentation Step 5 – 6 Operation Operation Step 7 CSSV / Operation Step 4 Finance – mustafa atab Process - Finance OFR Operation, CCSV, Finance Involved organizational units Operations – Othman Ahmed CSSV – Bassam Ajami Process - CSSV Process information Process - Operation
  • 58. Republic of Iran <ul><li>Name of Entity : DHL Global Forwarding , </li></ul><ul><ul><li>C/O Rahavard International Transport Company,Tehran /Iran, </li></ul></ul><ul><ul><li>Excusive agent of :- DHL Global Forwarding  & DHL Freight, </li></ul></ul><ul><li>Contact Details : </li></ul><ul><li>Telephone : 0098-21-88309321 or 22 </li></ul><ul><li>Fax : 0098-21-88822007 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), </li></ul><ul><li>Warehousing, Industrial Project Handling, Customs </li></ul><ul><li>Clearance, Transportation </li></ul><ul><li>Contact Person : Mr Jahan </li></ul><ul><li>Major Seaports : Bander Abbas </li></ul><ul><li>Major Airports : Tehran </li></ul><ul><li>Market Position : Air Freight : Fourth </li></ul><ul><ul><ul><ul><ul><li> Sea Freight : Sixth </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Turkemenistan, Saudi Arabia, Pakistan </li></ul>
  • 59. Project Experience – Danzas Dubai TRACK RECORD & EXPERIENCE Country/ region Sector Name of the Project Name of client Detailed Description of Project Type of Services provided UAE O&G ENOC - Hydro Treater Reformer Project Chiyoda Corporation Japan refinery expansion/ upgradtaion project Customs Clearance, Local Logistics including Storage & Transportation, Heavy lift Movements UAE Industrial/ Power Dubal Alstom Capacity Expansion for Captive Power plant Customs Clearance, Local Logistics including Storage & Transportation, Heavy Lift Movements UAE Infrastructure Burj Dubai, Palm Veolia Water Services Water treatment facilties Customs Clearance, Local Logistics including Storage & Transportation
  • 60. Clearance Process Time Line Normal Shipment Import Process Time Line- Sea Freight Delivery Order Collection DAY 1 Vessel Arrival DAY 2 B9 (Exemption form) process Port Clearance Delivery planning Delivery to customer W/H Return Empty Container Import customs clearance requirements: 1. Original Bill of Lading (duly endorsed) 2. Original Commercial Invoice 3. Original Packing List 4. Original Certificate of Origin 5. Original Signed Iqrar (Declaration) 6. Copy – Trade licence 7. Copy – Import licence 8. Copy – Civil ID copy of Authorized signatory 9. Copy – Signatory Authorization for customs 10. Authorisation Letter 11. Loading Letter 12. Copy – Exemption Certificate from IPA ( if duty exempted) Customs Clearance DAY 3 DAY 4 DAY 5 DAY 6 Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 61. Turkey <ul><li>Name of Entity : DHL Global Forwarding Tasimacilik AS </li></ul><ul><li>Contact Details : Fatih Caddesi Fulya Sokak , No: 37 Halkali 34303 Istanbul – Turkiye </li></ul><ul><li>Telephone : +90 212 697 7575 </li></ul><ul><li>Fax : +90 212 697 3744 </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation </li></ul><ul><li>Contact Person : Guney Gok, Industrial Project Manager </li></ul><ul><li>Major Seaports : Istanbul / Mersin </li></ul><ul><li>Major Airports : Istanbul, Izmir </li></ul><ul><li>Market Position : Air Freight : Second </li></ul><ul><ul><ul><ul><ul><li>Sea Freight : Third </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Georgia / Syria / Iraq </li></ul>Loading report
  • 62. TRACK RECORD & EXPERIENCE <ul><li>Projects Handled: </li></ul><ul><li>Complete Brewery from SAB Miller in South Africa to Thika Town in Kenya about 40 Km from the capital, Nairobi and over 500 Km from the main port of discharge, Mombasa. </li></ul><ul><li>Various Transformers and Turbines of different sizes into Owen Falls- Uganda from Mombasa Port in Kenya. </li></ul><ul><li>100 MT Diesel Engines for Mitsubishi into the power stations in Mombasa and Ol Karia, over 700 Km from Mombasa port after discharge. </li></ul>
  • 63. IMPORT CLEARANCE PROCESS TIMELINE–SEA FREIGHT Registration of Documents with customs DAY 1 Vessel Arrival * DAY 2 Custom Clearance & Payment of Shipping Line Charges Dispatch of documents & DO to Port / CFS DAY 3 Port Procedures & Operations DAY 4 – DAY 5 Port Payments & Loading DAY 6-7 <ul><li>Import customs clearance requirements: </li></ul><ul><li>1. Original Bill of Lading (duly endorsed) </li></ul><ul><li>2. Original Commercial Invoice </li></ul><ul><li>3. Original Packing List </li></ul><ul><li>4. Import Declaration Form & Original Deposit Slip </li></ul><ul><li>5. Original Certificate of Conformity (Where Applicable) </li></ul><ul><li>6. Exempted Shipments : The necessary exemption letters as well </li></ul><ul><li>As exemption code or bond should be in place </li></ul><ul><li>NB: </li></ul><ul><li>Documents cannot be lodged until the above full set of documents is received. </li></ul><ul><li>Full set of documents must be received four working days before vessel arrival. </li></ul>Important Remarks 1. Customs work Monday to Friday 8am to 5pm 2. Payment of Taxes should be within 24hours upon registration of documents with customs for the above lead times to apply. 3. Pre alerts should be sent for green light to NBO/MBA before MB/L is cut. 4. For exempted shipments, clearance time will be increased , subject to the submission of proper docs allowing for the exemption to be availed. 5.All stakeholders participate in the port procedures that include 100%verification where applicable which depends on the imported product which can further alter the above lead time. Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned
  • 64. Iraq <ul><li>Name of Entity : DHL Global Forwarding, Iraq </li></ul><ul><li>Contact Details : </li></ul><ul><li>Telephone : +964 781 678 2786 </li></ul><ul><li>Fax : </li></ul><ul><li>Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), </li></ul><ul><li>Warehousing, Industrial Project Handling, Customs </li></ul><ul><li>Clearance, Transportation </li></ul><ul><li>Contact Person : Troy Herin, Country Manager </li></ul><ul><li>Major Seaports : UmmQaser </li></ul><ul><li>Major Airports : Basra, Baghdad </li></ul><ul><li>Market Position : </li></ul><ul><ul><ul><ul><ul><li> </li></ul></ul></ul></ul></ul><ul><li>Neighboring Countries : Kuwait, Turkey </li></ul>Dhl – a Gateway to Iraq FAQ on Trade in Iraq
  • 65. Some Success Stories
  • 66. Industrial Projects / O & E Division, Success Stories
  • 67. Industrial Projects / O & E Division, Success Stories
  • 68. Industrial Projects / O & E Division, Success Stories
  • 69. Corporate Sustainability
  • 70. CORPORATE SUSTAINABILITY – KEY PILLARS <ul><li>Global partnerships (UN, UNICEF, UN OCHA, UNDP) </li></ul><ul><li>Local community investment initiatives </li></ul><ul><li>Minimizing our environmental impact </li></ul><ul><li>Tackling the causes of climate change </li></ul><ul><li>Offering sustainable products and services </li></ul>Environment Social Responsibility Corporate Sustainability
  • 71. COMMUNITY INVESTMENT – EXAMPLES <ul><ul><li>Sponsorship of Hurricane Preparedness Program in schools (StormZone Simulation) </li></ul></ul><ul><ul><li>Rebuilding of an a Indian Elementary School severely damaged in an earthquake </li></ul></ul><ul><ul><li>Fundraising for World Vision in China </li></ul></ul><ul><li>Disaster Management </li></ul><ul><ul><li>Transport of donated computer equipment to schools and communities in Africa, Asia and LatAm </li></ul></ul><ul><ul><li>Support of socio-economically disadvantaged, non-English speaking students in Australia </li></ul></ul><ul><li>Future Generations </li></ul><ul><ul><li>DHL Asia Pacific's Young Entrepreneurs for Sustainability Awards (DHL YES Awards) </li></ul></ul><ul><ul><li>DHL USA supports micro businesses </li></ul></ul><ul><ul><li>Deutsche Post DHL’s fruit gum giveaways are made from Fair Trade ingredients </li></ul></ul><ul><li>Supporting Entrepreneurs </li></ul><ul><li>Local and regional activities are the foundation of Deutsche Post DHL's corporate social responsibility engagement </li></ul>
  • 72. UN PARTNERSHIPS – GENERAL OUTLINE <ul><li>Medical Logistics </li></ul><ul><ul><li>In-Kind Donations </li></ul></ul><ul><ul><li>Earmarked cash contributions </li></ul></ul><ul><li>Employee Involvement </li></ul><ul><ul><li>&quot;Helping Hands&quot; Volunteering in Kenya </li></ul></ul><ul><ul><li>Global Fundraising and Donation Program </li></ul></ul><ul><li>UNICEF Partnership – Childhood Mortality Reduction </li></ul><ul><li>Expert Volunteering (Earthquake Awareness) </li></ul><ul><ul><li>Public Awareness Campaign Guidelines </li></ul></ul><ul><ul><li>Project Planning & Monitoring Support </li></ul></ul><ul><li>Airport Preparedness Coaching (work-in-progress) </li></ul><ul><li>Disaster Response Teams (DRT) </li></ul><ul><ul><li>Best Practice Sharing on Private Sector Engagement </li></ul></ul><ul><li>Expert Volunteering Project </li></ul><ul><ul><li>Marketing & Fundraising </li></ul></ul><ul><li>UNDP Partnership – Disaster Prepareness </li></ul><ul><li>OCHA Partnership – Disaster Response </li></ul><ul><li>Strategy: Accept social responsibilities by supporting the international community's humanitarian work </li></ul><ul><li>Approach: Use core competencies and employee involvement as key elements </li></ul><ul><li>Motto: &quot;We deliver help&quot;/&quot;Hilfe die ankommt&quot; </li></ul><ul><li>UN Partnership Rationale </li></ul>
  • 73. Implants – Role and Importance
  • 74. Industrial Projects – Role of Implant Any escalations shall be forwarded to the Manager Industrial Projects DGF Implant will maintain a separate SSR Sheet for Shipments moving on Temporary Export basis, which will be controlled by a formula with specific timelines to have constant alerts in order to have END to END control on the customs time frames for Temporary shipments The SSR will throw a lot of visibility on the status of each and every shipment in the pipeline, thus have total control right through the supply chain DGF Implant will maintain a spread sheet (SSR – Shipment Status Report) which will monitor each and every shipment, constantly updated and sent to the Client Logistics Contact weekly or bi-weekly DGF Implant will act as the Single Point of Contact for all customer related queries, updates related to all modes of shipments DGF Implant will be stationed at the customer premises for easy and instant access to enable answer all queries in the quickest & shortest possible time frame. DGF Implant will be responsible for all Freight related activities including coordination with the DGF overseas offices and counter parts. END
  • 75. Temporary Import / Export – an important component
  • 76. Temporary Export Shipments - Summary <ul><li>Temporary Export Shipments are shipments that are sent to another country for Repair & Return or Exhibition. </li></ul><ul><li>Temporary Export shipments return back to the same country after a stipulated period. This timeframe is as laid down in the Customs Regulations of a particular country (Normally within 6 months from the date of Temporary Export). In case the shipment takes more than 6 months to return, special approval need to be taken from the concerned Customs Authorities. </li></ul><ul><li>The Temporary Export shipments are exported on a Deposit Cheque to guarantee the return of the materials exported. The customs formalities requires a Deposit Cheque issued by the shipper in favour of the concerned Customs Authority. </li></ul><ul><li>The Customs guarantee cheque or deposit cheque nullifies upon return of the shipment from the respected country back to the country of Export. </li></ul><ul><li>The Customs Authorities then issue a cheque in favour of the shipper or credit the said amount to the Shippers Account for the amount which was deposited at the time of Temporary Export of the shipment. </li></ul><ul><li>It normally takes 2 to 3 months after return of shipment for the amount to be credited to the Shippers Bank Account. </li></ul><ul><li>The Temporary Export, Return and DGF Implant processes have been mapped in the following slides. </li></ul>
  • 77. Temporary Export Process Flow Requirement of a Temporary shipment to be exported for Repair & Return or Exhibition DGF Transport will in coordination with the DGF Implant arrange for transportation of the shipment to the concerned PORT DGF Implant will review and verify the documents and the shipment and pass on the details to the Customs Compliance department in DGF. Send Enquiry with the complete Details of the shipment to the designated DGF In-house Implant DGF Customs Compliance department will check the documents and advice Implant on the customs deposit amount as received from customs . DGF Customs Compliance will process the necessary customs documentation for Temporary Export of the shipment DGF Implant will pass on the information on the customs deposit amount and the formalities to the Logistics Support/Contact CLIENT to arrange Customs Deposit Cheque in favour of Customs Authority DGF Customs Compliance & Transport will finish the necessary customs formalities for Temporary Export of the shipment End of Temporary Export process Start of Temporary Export Process DGF Implant to plan and arrange mode of shipment in consultation With the client and in coordination with the concerned departments in DGF
  • 78. Return of Temporary Export Shipment (Import) Customer request to return the shipment sent on Temporary Export with relevant details to the DGF Implant End of Temporary shipment Process DGF Implant to coordinate with the customs clearance and delivery of the shipment to the customer warehouse. The delivery details to be updated timely to the Shipper. DGF Implant to forward all the documents to the DGF Customs Compliance department for customs clearance formalities, delivery of shipment and cancellation of the deposit. DGF Implant to arrange to move shipment from origin on the respective mode of transport in coordination with the DGF origin office and concerned departments within DGF DGF Implant to track the shipment details and the relevant documents required for customs clearance of shipment and cancellation of Deposit kept at customs in the name of the Client DGF Implant to follow up until the Deposit amount kept by client is credited to the Bank Account of the Client. The CONTROL MONITOR sheet to be updated and report sent to the customer and get confirmation by return on completion of the whole process. DGF Implant to update CONTROL MONITOR sheet on status of the particular shipment. Remarks to show closed as soon as all process are completed. Temporary Export RETURN of shipment Client to confirm Deposit amount CREDITED to the Client Bank Account as soon as done to DGF Implant. DGF Implant to follow up with Customs Compliance department on acknowledgement from customs on return of Deposit Cheque to the Client
  • 79. IT Visibility / Quality & HSE
  • 80. IT Tools, KPI Measuring <ul><li>MMS is an Internet enabled Material Management System providing robust “Real Time” Visibility Track & Trace, Document Distribution/Depository, KPI-Reports and Freight Spend Reporting for Complex Logistics through all Continents and Mode of Transports (Air, Ocean, Express, Truck and Rail). </li></ul><ul><ul><li>Standardized EDI-interfaces (Edifact, XML, TXT, Excel) </li></ul></ul><ul><ul><li>Purchase Order Management (Multiple Vendors, Pre-Alerts and Part Shipment Processing) </li></ul></ul><ul><ul><li>PO-line “Real Time” Item Track & Trace </li></ul></ul><ul><ul><li>Ability to attach documents to POs (Customs Bills of Entry, Freight waybills, Engineering Drawings, video clips of load outs, etc) </li></ul></ul><ul><ul><li>Expediting and Container Location Management </li></ul></ul><ul><ul><li>Document Distribution and Depository </li></ul></ul><ul><ul><li>Pre-alerts </li></ul></ul><ul><ul><li>Inventory Visibility </li></ul></ul><ul><ul><li>Exceptions and Deviation KPI-Reports </li></ul></ul><ul><ul><li>Net-Sales and Freight Spend vs. Revenue Reports </li></ul></ul>MMS is owned and Developed by DHL Exception Report Analyze Report
  • 81. DHL GLOBAL FORWARDING - QHSE <ul><li>Commitment to HSE through </li></ul><ul><ul><li>Senior Management Leadership </li></ul></ul><ul><ul><li>Corporate Policy and clearly stated goals of excellence </li></ul></ul><ul><ul><li>HSE organization </li></ul></ul><ul><ul><li>HSE Training of Managers / Supervisors / Staff </li></ul></ul><ul><ul><li>Defined requirements – observed and verified </li></ul></ul><ul><ul><li>Risk Management – Identified and Assessed </li></ul></ul><ul><ul><li>Security Management </li></ul></ul><ul><ul><li>Working Environment </li></ul></ul><ul><ul><ul><li>Hazardous Material </li></ul></ul></ul><ul><ul><ul><li>PPE </li></ul></ul></ul><ul><ul><ul><li>Waste Management </li></ul></ul></ul><ul><ul><ul><li>Workspace Safety </li></ul></ul></ul><ul><ul><li>Planning and Procedures – Emergency Preparedness </li></ul></ul><ul><ul><li>Implementation and Performance Monitoring </li></ul></ul><ul><ul><ul><li>Scorecards / Reporting </li></ul></ul></ul><ul><ul><li>Auditing </li></ul></ul>
  • 82. Health & Safety Policy, Accreditations
  • 83. <ul><li>We demonstrate our complete commitment to Quality, Environment, Health and Safety principles through QUEST </li></ul><ul><li>Q uantifying performance indicators in all relevant functions </li></ul><ul><li>U phold and comply with all legislation, regulations and requirements of our management systems </li></ul><ul><li>E xcellence in everything we do, continually improving our business operations and management systems </li></ul><ul><li>S ustainable development and prevention of pollution </li></ul><ul><li>T raining and development of all our people; ensuring the physical integrity and the health of our employees and their workplaces </li></ul><ul><li>Our commitment to QUEST provides the framework for establishing and reviewing objectives which are set at global, regional and country levels. We extend these principles also to our subcontractors and suppliers, and regularly monitor and assess compliance </li></ul>
  • 84. Global / FCPA Compliance
  • 85. Import / Export Compliance <ul><li>LOGIS Operating System </li></ul><ul><ul><ul><li>Sanctioned Destinations blocked / warned in LOGIS </li></ul></ul></ul><ul><ul><ul><li>Latest Export Compliance Score from AES 99.89% </li></ul></ul></ul><ul><li>Compliance Manuals </li></ul><ul><ul><ul><li>To Ensure Uniform and standard processes and procedures </li></ul></ul></ul><ul><ul><ul><li>Best Practices Concepts </li></ul></ul></ul><ul><ul><ul><li>CoIn (Corporate Intranet) Compliance resource </li></ul></ul></ul><ul><li>Training Program for DGF </li></ul><ul><ul><ul><li>ITAR / EAR / FTR / Inco-Terms Training </li></ul></ul></ul><ul><ul><ul><li>Responsible supervision </li></ul></ul></ul><ul><ul><ul><li>Quality and Performance metrics </li></ul></ul></ul><ul><ul><ul><li>Expertise in Customs Skill Sets </li></ul></ul></ul><ul><ul><li>Audits / Reviews </li></ul></ul><ul><ul><ul><li>Every major office receives an Audit / Review annually </li></ul></ul></ul><ul><ul><ul><li>Every mid-major office receives an Audit / Review every 2 years </li></ul></ul></ul><ul><ul><ul><li>Audits / Reviews records maintained for an indefinite period </li></ul></ul></ul><ul><ul><ul><li>Numeric grade assigned </li></ul></ul></ul><ul><ul><ul><li>Branch Improvement Plan to track actions </li></ul></ul></ul>
  • 86. Why an FCPA Program for DHL Global Forwarding <ul><ul><li>FCPA Focus fits our Business Model </li></ul></ul><ul><ul><ul><li>Industry Specific : Oil & Gas; Medical Devices; Pharmaceuticals; Infrastructure Projects, Others </li></ul></ul></ul><ul><ul><ul><li>Region Specific: Kazakhstan, Russia, China, Philippines, Africa (Nigeria, Angola, Republic of Congo), Indonesia, Venezuela, Algeria, Libya, Others </li></ul></ul></ul><ul><ul><li>Legal Motivation </li></ul></ul><ul><ul><ul><li>Minimize Penalty Exposure: Training, Awareness will lesson rick of violations by staff, agents or consultants </li></ul></ul></ul><ul><ul><ul><li>Minimize Penalty Exposure: Historically, an effective FCPA Program which follows the U.S. sentencing guidelines will mitigate penalties by 95% when violations are committed but an effective program is in place. </li></ul></ul></ul><ul><ul><li>Commercial Motivation </li></ul></ul><ul><ul><ul><li>Our Customers Demand It: Our oil & gas and other customers require vendors to have an effective FCPA Program that meets DOJ and SEC standards before they will us their business </li></ul></ul></ul><ul><ul><ul><li>Good Corporate Citizenship: “We best serve our current and future customers by keeping them informed of FCPA matters and avoiding legal FCPA matters. It is good business for DHL Global Forwarding and its customers to promote lawful practices.” </li></ul></ul></ul>
  • 87. Actions taken by DHL Global Forwarding’s Board of Directors <ul><ul><li>Implemented the following additions to the Logistics Code of Conduct to compliment the existing policy covering U.S. anti-bribery laws: </li></ul></ul><ul><ul><ul><li>” Logistics Americas as a matter of policy prohibit its officers, directors, employees, and agents from corruptly directly or indirectly offering and/or providing anything of value to a foreign government official, foreign political party or candidate for foreign office to influence an official act or secure an improper advantage in order to obtain or retain business either for itself or on behalf of their customers. ” </li></ul></ul></ul><ul><ul><li>Developed the ”Compliance Guidance Program” designed to detect and prevent violations of the FCPA. </li></ul></ul><ul><ul><li>Goals of the Compliance Guidance Program: </li></ul></ul><ul><ul><ul><li>Articulate corporate policy to employees, agents and customers </li></ul></ul></ul><ul><ul><ul><li>Provide FCPA compliance training to employees and agents </li></ul></ul></ul><ul><ul><ul><li>Establish a reporting system </li></ul></ul></ul><ul><ul><ul><li>Establish policy for dealing with violations, if uncovered </li></ul></ul></ul><ul><ul><li>DGF appointed John Hovnanian (DGF Vice President, Human Resources, AMNO) to serve as Compliance Officer . </li></ul></ul>
  • 88. Contact us !
  • 89. Leveraging global strengths, locally !

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