•Address a person using his or her family
name. In china the family name comes first
and are usually of one syllable.
•For business purpose it is traditionally
acceptable to call them by surname,
together with a title, such as “Director
Wang” or “Chairman Li”
•Avoid using someone’s given name unless
you have known him or her for a long period
•Do not try to become too friendly too soon,
and do not insist them to address you by
your given name.
•Chinese way of greetings is a nod, and if
they hand shake with you bear in mind that a
soft handshake and a lack of eye contact do
not necessarily indicate timidity. It only
implies that the person is not accustomed to
the firm handshake normally used.
• In china it is assumed that the first person who enters the
room is the head of the group.
•Important guests are usually
escorted to their seats.
•When exchanging business cards,
hold out your card using both hands
with the writing facing the recipient.
•Card should be exchanged individually, and never toss
•Receive the card with both hands, and look at it for a
while before putting it in your pocket.
•Meetings begin with small talks. Resist the temptation to
get down to business right away.
•Gifts in China means you are interested in building a
relationship , particularly something representative our
your town, country, or region.
•But do not use plain black or white paper gift pack,
it’s a symbol of mourning.
•Present the gift with both hands
and always mention it’s a small token of
Do not expect your gift to be opened
in your presence
Never gift clock, handkerchief, umbrella, or white flowers
as they are symbol of tears, or death.
• Bring a large supply of business cards, you may
meet more people than anticipated.
•Talking about politics or religion is a straight no.
•Avoid talking about Taiwan as an independent
•Never praise the Japanese
•Do learn a few Chinese words , this shows an
interest in your host’s language and culture. It is also a very
good ice breaker. Words like ni hao (hello), xiexie
( thank you), ganbei (cheers), zaijian (goodbye),
Golden Rules/ Hard Facts*
•Change course from time to time.
•Be prepared to face some of the hardest and longest negotiations you’ve ever
•Have a lot of patience
•Be prepared to tell white lies
•Be prepared to not believe anything they say
•Acknowledge that in most cases they have a short term business outlook with
•Be prepared to know that in most cases they don’t know the value of lifetime
customers. No one has ever taught them.
•Do not try to change them. They are the way they are.
•Be prepared to have a plan B ready in case, all fails
•There will be always someone who buys cheaper than you.
•Carry a lot of Maggie, and readymade foods if you are a vegetarian.
•Be prepared to eat new kinds of meat in the name of chicken.
•And last but not the least learn the sign language, as they don’t understand
English and they won’t for another decade, and you can’t learn Chinese.
* All the above statements( “be prepared” )are written not to make fun of the Chinese
culture but just to add essence to a long presentation and we respect their culture from