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Unified ip phone_portfolio_overview (1)
 

Unified ip phone_portfolio_overview (1)

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  • Cisco’s strategic direction for collaboration has 5 key elements. First, an interoperable, open architecture is a top priority for Cisco. We recognize that people inside the organization and their partners and customers outside operate in different workspaces, with different applications, on different devices and operating systems. Inter-company collaboration is simply not possible without broad and deep interoperability – it is absolutely critical and something the industry needs to be committed to – as it’s in the best interest of all of our customers. With our Cisco Unified IP Phone portfolio, for example, the 3900, 6900, 7900, 8900 and 9900 Series all take advantage of Session Initiation Protocol to position us in support of the goal of expanded interoperability. Next, while collaboration today is largely within the organization with our own work groups or teams, we firmly believe that collaboration over the next couple years, will extend beyond the firewalls…With inter-company collaboration , organizations are able to securely collaborate with their partners, suppliers, and customers as if they were behind their own firewall. Solutions such as the Intercompany Media Engine and Cisco Unified IP Phones will deliver secure and more personalized communications, with video across teams, breaking down geographical and corporate boundaries. Next, we believe that collaboration is moving from text and document-centric, to communications and people centric. Next to a face-to-face meeting, video is the most natural way for human beings to communicate. In fact, studies show that over 90% of our communication is from non-verbal clues – our body language. Especially in this era of reduced travel, video has the ability to increase the trust we build. Video will be a transformative element that will become as easy to use as documents are today – as easy to create, publish, search and repurpose. Cisco Unified IP Phones are a key component to that transformation. For Information [not covered in this presention] [Next, we believe social software will change the way business works. As human beings, we have a natural tendency to build relationships and seek others with like minded interests; we want to share information, broadcast our preferences and contribute our expertise. The rigidly structured, silo’d teams that were traditionally put in place in most enterprises will give way to more fluid, ad-hoc communities. Companies will increasingly rely on “ clusters of experts” to get critical projects completed. These groups will form dynamically to achieve a shared outcome. In the future, people may be dynamically tagged with specific expertise based on their activity in the network – for instance; what applications they work in, which websites they visit, etc. Cisco will deliver Enterprise Social Software with the ease of use, speed and ubiquity that social networks offer in the consumer world – combined with – the security, availability, quality of service, and reliability required by the enterprise.] And finally, enterprise and IT architects will require Flexible deployment models based on the company, their IT resources, users and priorities. The Cisco Unified IP Phone portfolio offers you a wide array of solutions, taking advantage of the robustness, security and performance of the network, to meet not only your IT objectives but also the needs of your user community. From either on-premise server solutions, such as Unified Communications Manager or in hosted models such as with Hosted Collaboration Services. Last, we believe that all of these must be brought together into an integrated experience . Whether we’re talking about the customer experience in a retail store, the experience in financial services, the forklift operator’s experience in manufacturing, or the doctor/nurse/patient experience in healthcare – our vision for collaboration is not just to optimize business processes, but rather to enable new and better experiences that translate to tangible and differentiated business value.
  • Cisco’s collaboration architecture not only powers our product portfolio, it is also our most important differentiator. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, between individual tools and devices, between companies, and ultimately between people working towards a common goal. At Cisco, we recognize that it requires a combination of both great software and purpose-built hardware to deliver the experiences that most effectively bring people together. It is the converged network that enables unmatched agility, resiliency, scalability and quality of experience – and that allows an organization to securely span beyond its corporate firewall in order to collaborate with customers, partners and suppliers. With Media Net, the network will be able to dynamically route rich media traffic along the path of least resistance to deliver the fastest and highest quality voice, video and data experiences to end users. Devices will automatically be able to advertise what services are available to them so that things like the configuration of dial plans can be automated… changing the experience for those working in IT behind the scenes as well. And there’s much more - so when you hear competitors talk about the network as “just plumbing”, you can respond with confidence that it’s actually an intelligent platform for rich and effective inter-company collaboration. On top of this foundation resides a comprehensive set of network-based services that enrich collaborative applications - services that can turn video into a first-class experience and data into information with appropriate context. Products can be built faster, deals closed more effectively, new market opportunities uncovered. Services such as presence – and we mean presence well beyond the boundaries of instant messaging – that are shared across different tools and devices, bridging between individual application slios using standards-based protocols such as SIP/SIMPLE and XMPP. Services that allow you to locate the people you need to interact with, whether they’re in the office or on the road – and that can manage collaborative sessions such that if a call is dropped, with a touch of a button it can be resumed – and then transferred - as you move between different devices in the flow of your natural workstream. Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against the top line business imperatives they are facing today - - such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation as they prepare for the upturn. And for IT, as we’ve stated in our strategic direction, the architecture is enabled through a set of flexible deployment models – whether on premise, Software as a Service or a hybrid of the two – to meet the specific needs of the organization. What you probably know Cisco well for is the communications area of our portfolio. We pioneered IP communications and today are the market leader with a broad range of end points and applications. It’s where the Cisco Unified IP Phone Portfolio of solutions that we’ll discuss today resides.
  • Before we get into the specifics of __________ portfolio of endpoints, lets touch on the value that Cisco Unified IP Phones bring to your business to enhance collaboration throughout your organizations. With Cisco Unified IP Phones, you benefit from a breadth of solutions and accessories which are designed to meet the needs of your business. From the IP Phone 3900 Series for basic IP communications that can replace traditional analog and digital telephones to the 6900 Series, which offers full duplex speakerphones, eco-friendly power solutions and business grade voice communications for cost-effectiveness (and selective models in 2010 supporting video communications using Cisco Unified Video Advantage). To the IP Phone 7900 Series, offering a wide array of advanced endpoints with desktop, wireless and conference phones, support for multimedia applications on selected models to further extend your desktop investment and add business value. To the IP Phone 8900 and 9900 Series, which take collaborative experience to new levels with higher resolution color displays, High-definition voice for crystal clear communications, USB ports for flexibility, Wi-Fi, Bluetooth, and interactive video on selected models for portability, greater ROI and delivery of a face-to-face communications experience without the expense of business travel! And with the recent announcement at Collaboration Summit of support for virtualization – your 6900, 7900, 8900 and 9900 Series endpoints can all support desktop virtualization leveraging Cisco’s network for a full desktop experience with end-to-end security and reliability. The endpoint introductions we’ll be covering today further elevate your communications experience – not only within your organization but also external to it. These are solutions that can accelerate the pace of decision making within your teams, while helping to lower your costs and maximize your IT investment. You’re able to stay more connected, break down geographic boundaries within your organization and with those of other organizations. Reduce travel expenses for lower operating costs. And you benefit with a superior user experience, taking advantage of rich multimedia applications along with greater choice and convenience
  • The IP Phone 9900 Series is a new portfolio of advanced collaborative media endpoints which deliver cutting edge, high-powered collaborative capabilities at the desktop including support for interactive video directly from the endpoints themselves, High-definition voice, Bluetooth, USB connectivity for greater flexibility and convenience, support for a wide array of business applications from your virtual desktop, residing in the cloud, with the VXC 2100 endpoint for VDI. The IP Phone 8900 Series is a portfolio of advanced professional media endpoints, which takes advantage of the similar ergonomics and include support for HQ video and voice, USB connectivity and a wide array of business apps that are accessible from your virtual desktop, via the cloud, supported by the 8900 Series as a virtual desktop zero client. ( presenter note: only the 8961 supports the VXC 2100 – 8941 and 8945 endpoints DO NOT support the VXC 2200 endpoint at this time). The IP Phone 7900 Series of advanced business endpoints continues to be enhanced with new introductions for mobility (the recent 7925G-EX now available and in April 2011, the 7926G) and now support for desktop virtualization (selected models). The market-leading IP Phone 7900 Series continues to offer you a range of solutions, from the lobby to the executive office and everything in-between and supports, on selected models, capabilities such as High-definition voice, Gigabit Ethernet and color displays along with support for a wide array of business apps from a virtual desktop zero client with the VXC 2200 endpoint. Video communications are supported on selected models with the Cisco Unified Video Advantage (CUVA) application. The IP Phone 6900 Series, a portfolio of business voice endpoints are an ideal solution for customers who are seeking cost-effective access to Cisco Unified Communications solutions to further collaboration within their organization. The IP Phone 6900 Series, with support for single-call-per-line appearance, is ideal for customers interested in a traditional telephony-line user experience. Video communications are supported through the Cisco Unified Video Advantage application and a wide array of business apps are accessible from the cloud with a virtual desktop zero client (VXC 2200 endpoint) on selected models. The IP Phone 3900 Series is an entry level portfolio of endpoints that provides very affordable basic voice communications. It is ideally suited to replace traditional Time Division Multiplexed (TDM) phones such as analog and digital phones with a solution that integrates into the customer’s IP network (thus, a network recognized device) with features from Business Edition 3000 all the way to Unified Communications Manager.
  • Here are some of the key areas of enhancement that you’ll be hearing about with our portfolio announcements.. Interactive video – We’re directly integrating video within our IP Phone 9900 Series ergonomic design.. to enable closer collaboration and deliver new communication services to employees. Richer Multimedia Experiences – The 9900 and 8900 Series of endpoints include large, higher resolution color displays to enhance user interaction with applications. Extend Workspace Flexibility – We’ve added Bluetooth with support for Bluetooth accessories such as the Jawbone ICON for Cisco Bluetooth Headset, USB connectivity, Wi-Fi and accessories such as the IP Color Key Expansion Module to enhance flexibility for users at the workspace and departments. Virtual Computing – The IP Phones 9900 Series supports not only your Unified Communications need but with customer adoption of the VXC 2100 endpoints for desktop virtualization, now offer customers the opportunities to increase agility and reduce costs of ownership at the desktop with desktop virtualization – making the IP Phone not only a video and voice communications endpoint but now a customer’s access point to their entire desktop communications experience. Maximizing Investment – Delivery of accessories which extend your IT investment – such as expansion modules for easy expansion of line/feature keys, desktop virtualization for reduced desktop footprint and increased endpoint performance and video cameras to integrate video communications into your organization And finally, Earth Friendly – Green initiatives are an ongoing priority for Cisco and we’ll be talking about how these endpoints are good for the environment and for your pocket-book.
  • One of our key areas of focus within the Voice Technology Group is delivering a superior user experience. The 9900 and 8900 Series portfolios take advantage of a number of new key design concepts. Selected models include: Rounded Buttons – fixed keys on both portfolios take advantage of rounded buttons, which provide your users not only an improved tactile feel but also increase their accuracy in interaction. (all models) Tricolor LED’s – keys located around the display have built-in tricolor (red, amber, green) LED’s which provide call-state information at a glance. For example, green indicates an active call or session, amber indicates a new incoming call/session and red – a call/session on hold. This offers your users a more intelligent, informative experience. (all models) Line/Feature and Session Keys – The 9900 and selected 8900 Series endpoints provide both programmable keys and session keys. Programmable keys can be either lines or features (speed dials, Call Park as examples). Session keys provide you details on your primary lines or lines you share with others. As the 9900 and selected 8900 Series endpoints (8961) support multiple appearances per line (as does today’s 7900 Series), you can have multiple sessions per line (only one active – the others would be on hold). Combined with the LED’s we just mentioned, this provides a powerful and scalable communications solution for your users Enhanced Acoustics – The 9900 and selected 8900 Series offer expanded sound chambers for enhanced acoustics and a superior audio performance Adjustable Display, USB and Audio Ports – All 9900 and selected 8900 Series come with adjustable displays for better viewing experience under different lighting conditions. USB 2.0 ports are integrated on selected models and on the 9900 Series – audio ports on the right side of the phone can be used for microphones or external speakers. Personalization –Customized wallpapers can take greater advantage of VGA (640 x 480 pixel), high-resolution, backlit, anti-glare color displays with both the 8900 and 9900 Series. You can import them through a free application, Phone Designer, which is part of Cisco Unified Communications Widgets on Cisco.com
  • The Cisco Unified IP Phone 9900 Series is our advanced collaborative media portfolio and is designed for knowledge workers, administrative staff, managers and executives. Two models are introduced: The IP Phone 9971 which supports twelve buttons (six which can be programmable line/feature keys, the other six are session keys) and the 9951 – supporting ten buttons (five programmable, five session keys). Features include: Rich collaboration : Interactive H.264 standard video with adoption of the Cisco Unified Video Camera (discussed shortly) on both models. Two-way or multi-party video calls are supported. (Note: multiparty support requires customer supplied Multipoint Control Unit (MCU). Presentation can be up to three columns, two rows (six appearances) on the screen display concurrently. Premier Audio : High-definition voice support for headset, handset and speaker delivers crystal clear superior audio performance. This takes advantage of the G.722 codec. The 9900 Series provides 2x the audio range that traditional calls over the PSTN network support for crystal clear, superior audio performance. Desktop Virtualization: The VXC2100 enables desktop virtualization with the 9900 Series with the endpoint replacing the standard footstand that comes with the 9900 Series. This enables connection of peripheral devices such as mice, keyboards, LCD monitors and runs industry leading 3 rd party VDI solutions (thus, referred to as zero clients in the industry) Connectivity : Flexibility is offered here. In addition to Gigabit Ethernet integration (10/100/1000 switch ports) to support the traffic from a downstream multimedia PC or server, 802.11a/b/g Wi-Fi integration is offered on the 9971 model. This provides additional portability (say for use in smaller conference rooms) along with greater return on investment and enhanced voice quality (as it supports Cisco Certified Extensions or CCX) when used with Cisco Unified Wireless Networks. USB ports (two on each model) support not only the Unified Video Camera for video communications but also USB wired and wireless headsets from third party vendors. User Experience : The 9900 Series enhances Cisco’s Unified IP Phone portfolio with introduction of higher resolution color displays. Both models are VGA quality (640 x 480 pixels) – for comparison, the top end 7975 model, supports QVGA or 320 x 240 pixel resolution. The vibrancy and sharpness of the displays are noticeable at first glance and this provides a richer multimedia application experience as well as easier viewing under a variety of lighting conditions. Users can self adjust brightness. The 9971 endpoint also supports touchscreen for users who prefer that type of interaction. The 9951 supports four fixed keys for the soft-label keys that you see on its display bezel. The 9900 Series integrates dual USB ports and Bluetooth for added flexibility. Initial support of the USB ports includes the Cisco Unified Video Camera and USB wired headsets. In addition, both models support an onboard Bluetooth 2.0 radio – untethering your users from their workspace. The Bluetooth radio in the 9900 Series supports the Bluetooth handsfree profile including support for the Jawbone ICON for Cisco Bluetooth Headset. The 9900 Series also provides an icon indicating Bluetooth is enabled and users can access user preferences (if administrator granted) to pair the headsets themselves. Finally, the ability to customize the location of programmable line/feature keys (left or right of the display) to support right to left languages such as Arabic and Hebrew is delivered. Multimedia Applications : XML and MIDlet-enabled applications from Cisco third party developer partners are carried forward and available to you to add value to your investment with the 9900 and 8900 Series of endpoints. Support of desktop virtualization enables access to business productivity apps and tools as a possible pc replacement. Personalization: mentioned previously (in the interest of time)..
  • This slide is designed for more in-depth feature/attribute review by 9900 Series model – in this case the IP Phone 9951 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 9951 model in detail, you only need to speak to the green highlighted items on the 9971 (and vice versa) to address differences between the 9951 and the 9971.
  • This slide is designed for more in-depth feature/attribute review by 9900 Series model – in this case the IP Phone 9971 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 9971 model in detail, you only need to speak to the green highlighted items on the 9951 diagram to address differences between the 9951 and the 9971.
  • Solution Summary: The Cisco Unified Video Camera is an accessory option which enhances collaboration, delivering scalable and affordable high-performance interactive business video communications to organizations who adopt the Cisco Unified IP Phone 9900 Series portfolio of endpoints. Connection is simple “plug-n-play” via the 9900 Series’ USB rear port and mounts on the top of the display for a pleasing aesthetic and fully integrated solution. The camera has its own CPU, which provides the video encoding directly from the endpoint and is required to support interactive video with the IP Phone 9900 Series. IMPORTANT TO MENTION: The camera will require an update to IP Phone firmware 9.0(2) firmware but would be supported back to Unified CM System Release 7.1.(3). Key Features: Interactive video : delivers high-performance video communications (24 frame per second at VGA quality and 30 frames per second for video conferencing standards CIF which is 352 x 288 pixels and SIF at 352 x 240 pixels). Video support can be person-person or can be multi-party (through customer supplied Multipoint Control Unit). The 9900 Series will support anything that encodes H.264 video at the far end). CIF refers to Common Intermediate Format and SIF refers to Source Intermediate Format and are standards commonly referenced in video teleconferencing. Video support is offered both in full screen and picture in picture (maximum of 3 columns by 2 row or a total of six parties can be presented on the 9900 Series VGA display concurrently). USB – the camera mounts on top of the display bezel via a USB connection and support auto-configuration making it a simple “plug-n-play” solution. It is aesthetically designed to mount on the 9900 Series’ bezel, making it a pleasing as well as a fully integrated solution. Digital Controls – The camera will support software-based digital controls for the users to be able to perform pan functions, zoom and tilt. Video Mute - A video mute feature is being delivered to allow users to mute video capability, independent of closing the camera shutter, to stop sending video at the local end (while still hearing audio and viewing video at the local end). Color choice : charcoal and arctic white color options as with the phones.
  • Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
  • there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
  • Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
  • Suggestion: Quick run though commenting on the differences, where noted. MCU = multipoint control unit
  • Solution Summary: The Cisco Unified IP Color Key Expansion Module takes advantage of the same elegant and easy-to-use design ergonomics as the IP Phone 9900 and 8900 Series. If not familiar with a Key Expansion Module, this is essentially an IP Phone accessory item that provides a “bank” of line/feature keys with either paper label (or in this case) LCD labeled -displays Ideal solution for administrative assistants and first/second-level managers where the organization wishes to route incoming calls, say for a department, into a single location to offer more personalized service. Enables administrative staff or first/second level managers to monitor line status for the team (Busy Lamp Field) and subsequently pick up a call if a team member is unavailable or is busy on the phone. Can also be used by busy executives who want one-touch access to a larger number of staff, via autodial keys, then is supported by their Cisco Unified IP Phone on its own (this is Direct Station Selection or DSS). The Color Key Expansion Module is supported on IP Phone 9971, 9951 and 8961. Presence is not supported at FCS but is a roadmap item for the Color Key Expansion Module. Inline power is supported with 802.3at standard. A power cube (for the phone which supports the KEM) is required for customers using the 802.3af standard. Support requires Cisco Unified Communications Manager Release 7.1.3 minimum (it is not supported on prior releases). Key Features : Thirty-six keys – The Cisco Unified IP Color Key Expansion Module introduces 18 programmable physical line/feature keys and a page 2 button which offers an additional 18 appearances for a total of 36 additional keys per module. UP to three expansion modules: Up to three modules, each supporting an additional 36 appearances, will be supported, for a total of 114 appearances with the IP Phone 9971. The IP Phone 9951 will support a total of two modules for 77 appearances and the 8961 will support one module for a total of 41 appearances. Tri-color LED’s : Provides call state (idle, hold, busy) at-a-glance Deep-Sleep – option provides energy cost savings in off hours vs. normal use during the workday .
  • As discussed earlier, the 8900 and 9900 Series introductions continue Cisco’s ongoing focus of delivering you solutions which are friendly to both the environment and your pocketbook with energy savings. Like the IP Phone 6900 Series which began shipping in late August, the 8900 Series and 9900 Series take advantage of: 1) Power Save administrative option, which if enabled, reduces power consumption if off hours versus the phone in idle state or in active use during the business day. In the case of the 8900 and 9900 Series endpoints, for example, the studies suggest a 90% savings in off-hours versus the phone when in active use with applications during the workday! (no figure on KEM is known). 2) application specific integrated circuits or ASICS, which reduce power consumption as they are smaller in size (and lighter). This also aids in reducing footprint of the solution. 3) The 8900 and 9900 Series also take advantage of reground plastics, delivering rugged solutions that are ergonomically pleasing. The plastics are also recyclable so if you must exchange them in the future, they are recyclable. 4) Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
  • Solution Summary: Two fun and FREE applications to showcase the phones and provide a glimpse into the potential of IP endpoint applications on the new portfolio of phones. While the 8900/9900 Series endpoints support XML applications as do the 7900 Series (and 6900 Series for voice only applications), these two applications are based on MIDlets (used for cellular phones today – use java programming language). The result is a richer experience for users (more vibrant, colorful, detailed graphics, faster response times as can store more info on the phone locally – so less handshaking required between endpoint and server, more intelligence can be built into applications going forward. They will be available for download directly from Cisco.com in April (FCS is April 2 nd ) and the link will be communicated to you once it goes live which will also include the documentation for end users and administrator support. Support will be on the 8900 and 9900 Series (nav cluster on all three models and touchscreen support on the 9971). Customer Benefits: Besides being easy to use and free-of-charge, the calculator can increase employee productivity without need to open up yet another application on top of many open applications on your PC. Weather Forecast can also enhance employee security in times of inclement weather. Partners – These applications are easy to show in customer settings and demo centers to dirve upsell opportunitities - highlighting the large high resolution VGA capabilities of these endpoints along with fast response times using the nav cluster or in the case of the 9971, touchscreen.
  • Total Cost of Ownership: The 9900 Series supports desktop virtualization with an integrated VDI endpoint that enables support of peripherals including mouse, keyboard and LCD Monitor. Combined with support for industry leading VDI clients, the 9900 Series can support not only Unified Communications but also provide consolidation at the desktop of PC hardware and software (business productivity apps are centralized and hosted in the data center and delivered across the Cisco Network on demand to employees in a software as a service (Saas) model. In addition, the IP Phone 9971 endpoint also delivers 802.11a/b/g Wi-Fi radio integration as previously mentioned. This provides customers with greater return on investment, added portability (use of the phone in a small conference room) and enhanced voice quality (phone supports Cisco Compatible Extensions 4 or CCX) when used with a Cisco Unified Wireless Network. As with the 6900 Series, the 9900 Series also supports the deep sleep option which offers power savings in off hours versus the phone in idle or active use during the business day. Initial studies suggest up to 90% savings can be had with the 9900 Series in off hours versus the phone in active use during the business day. Enhanced User Experience: The 9900 Series introduces a number of enhancements designed to elevate the user communication’s experience. These include: Bluetooth – support for Bluetooth 2.0 headset profiles delivers added freedom at the workspace – untethering workers from their desk and enabling them to remain more engaged when they step away. High-resolution color displays make interaction more intuitive – the vibrant high resolution VGA displays present sharper textual and richer multimedia application information, such as video or with XML/MIDlet applications with 24-bit color support. High-definition voice (delivered with a speakerphone that is also full duplex, handset and headset) results in greater clarity in communications, particularly across time zones – resulting in reduced user fatigue and increased productivity. (uses G.722 codec) USB ports support not only the Cisco Unified Video Camera but also wired headsets at time of FCS. Additional peripheral devices may be added in the future to further enhance user experience (not committed development at this time, however). Finally, as with the 6900 Series – there is the choice of two colors (charcoal and arctic white) to support regional preferences along with two handset styles (slimline and standard) to address regional preferences towards weight and contour (slimline 140g, standard 170g, 7975 handset for reference = 210g).
  • No roadmap for either model on the BE 3000.
  • Cisco and its partners are committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 9900 Series elevates communications within organization, accelerating team decision making and increasing face-to-face communications to break down geographical boundaries between colleagues and companies with video. Support for a wide array of multimedia applications, including virtual desktops through VDI, reduce costs and increase productivity while maximizing desktop investment.
  • Developer partner link takes you to a page with selection menus. Go to select a solution, ip communications, ip phone applications.
  • The Cisco Unified IP Phone 8900 Series is an advanced professional multimedia portfolio and are designed for workspaces where customizability and applications integration is required for greater collaboration. The IP Phone 8900 Series offers three models in the portfolio including the IP Phone 8961, 8945 and 8941 which takes advantage of similar ergonomic design enhancements as the IP Phone 9900 Series we just discussed. The newest additions to the portfolios are the IP Phone 8945 and 8941 which support built-in VGA video communications making video as easy as a phone call. These two models share the same ergonomic design and offer four line/feature keys with single line appearance functionality. The IP Phone 8945 supports Gigabit Ethernet and Bluetooth and is a Class 2 PoE endpoint. It supports XML applications. The IP Phone 8941 is the industry’s first PoE Class 1 video endpoint. It offers 10/100 network switch and PC ports. It supports XML applications. Neither the 8941 or 8945 support USB. The IP Phone 8961 comes with ten buttons (five each side of the display) – of which five can be programmable line/feature buttons (lines, speed dials for those you call frequently or commonly used features – say such as call transfer all calls, call park etc and many more). Which side of the display the programmable line/feature keys are located on is your choice (for example, they could be on the right side of the display to support right-to-left languages such as Arabic or Hebrew). High-definition voice, taking advantage of the G.722 codec, is available with all three models. This is particularly useful on conference calls, across timezones, where you can distinguish more clearly accents and who is speaking. You’re easily able to discern between an “F” and an “S” or an “M” and an “N” – there’s more clarity and much less fatigue. The IP Phone 8961 supports 10/100/1000 Base-T integrated switch ports to support high-speed connectivity of a downstream multimedia PC or server – offering wiring infrastructure consolidation at the desktop for reduced costs. All three enpoints take advantage of the same display characteristics with VGA quality, 5” diagonal and supports the four fixed keys to support the soft-label keys. The IP Phone 8961 supports one USB port which supports usb wired and wireless headsets. The IP Phone 8961 supports a video option – it requires customer purchase of the Cisco Unified Video Advantage as an adjunct video solution. Desktop virtualization is supported by the VXC 2100 client which replaces the current footstand of the 8961. This offers customers the opportunity to reduce TCO at the desktop with consolidation of devices while increasing agility and security of applications deployed within the organization (centralized apps are faster to deploy and offer more security than local copies on laptops that could be lost). The IP Phone 8941/8945 do not support VDI with VXC clients at this time.
  • This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8941 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 8941 model in detail, you only need to speak to the green highlighted items to address differences between the 8941 and the 8945.
  • This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8945 Speaker note: Those elements that differ between the models are highlighted in orange font. Thus, if you cover the 8941 model in detail, you only need to speak to the green highlighted items to address differences between the 8941 and the 8945.
  • This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8961 Speaker note: Those elements that differ between the models are highlighted in orange font. Thus, if you cover the 8945 model in detail, you only need to speak to the green highlighted items to address differences between the 8945 and 8961. Note that the user experience for the 8941 and 8945 endpoints is more traditional in nature (following the single line appearance interaction as that of the IP Phones 6900 Series). The 8961 model is multiple appearances per line, follows the IP Phones 9900 Series.
  • Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
  • there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
  • Solution Summary: The Cisco Unified IP Color Key Expansion Module takes advantage of the same elegant and easy-to-use design ergonomics as the IP Phone 9900 and 8900 Series. If not familiar with a Key Expansion Module, this is essentially an IP Phone accessory item that provides a “bank” of line/feature keys with either paper label (or in this case) LCD labeled -displays Ideal solution for administrative assistants and first/second-level managers where the organization wishes to route incoming calls, say for a department, into a single location to offer more personalized service. Enables administrative staff or first/second level managers to monitor line status for the team (Busy Lamp Field) and subsequently pick up a call if a team member is unavailable or is busy on the phone. Can also be used by busy executives who want one-touch access to a larger number of staff, via autodial keys, then is supported by their Cisco Unified IP Phone on its own (this is Direct Station Selection or DSS). The Color Key Expansion Module is supported on IP Phone 9971, 9951 and 8961. Presence is not supported at FCS but is a roadmap item for the Color Key Expansion Module. Inline power is supported with 802.3at standard. A power cube (for the phone which supports the KEM) is required for customers using the 802.3af standard. Support requires Cisco Unified Communications Manager Release 7.1.3 minimum (it is not supported on prior releases). Key Features : Thirty-six keys – The Cisco Unified IP Color Key Expansion Module introduces 18 programmable physical line/feature keys and a page 2 button which offers an additional 18 appearances for a total of 36 additional keys per module. UP to three expansion modules: Up to three modules, each supporting an additional 36 appearances, will be supported, for a total of 114 appearances with the IP Phone 9971. The IP Phone 9951 will support a total of two modules for 77 appearances and the 8961 will support one module for a total of 41 appearances. Tri-color LED’s : Provides call state (idle, hold, busy) at-a-glance Deep-Sleep: Will support the deep sleep administrative option for reduced power consumption and energy savings (% savings figures not yet known) Wall-mount option: As with the IP Phone 9900 and 8900 Series, there will be the option to wallmount the Color Key Expansion Module. Color choices: Charcoal and Arctic White
  • Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
  • As discussed earlier, the 8900 and 9900 Series introductions continue Cisco’s ongoing focus of delivering you solutions which are friendly to both the environment and your pocketbook with energy savings. Like the IP Phone 6900 Series which began shipping in late August, the 8900 Series and 9900 Series take advantage of: 1) Power save administrative option, which if enabled, reduces power consumption if off hours versus the phone in idle state or in active use during the business day. In the case of the 8900 and 9900 Series endpoints, for example, the studies suggest a 90% savings in off-hours versus the phone when in active use with applications during the workday! (no figure on KEM is known). 2) application specific integrated circuits or ASICS, which reduce power consumption as they are smaller in size (and lighter). This also aids in reducing footprint of the solution. 3) The 8900 and 9900 Series also take advantage of reground plastics, delivering rugged solutions that are ergonomically pleasing. The plastics are also recyclable so if you must exchange them in the future, they are recyclable. 4) Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
  • Solution Summary: Two fun and FREE applications to showcase the phones and provide a glimpse into the potential of IP endpoint applications on the new portfolio of phones. While the 8900/9900 Series endpoints support XML applications as do the 7900 Series (and 6900 Series for voice only applications), these two applications are based on MIDlets (used for cellular phones today – use java programming language). The result is a richer experience for users (more vibrant, colorful, detailed graphics, faster response times as can store more info on the phone locally – so less handshaking required between endpoint and server, more intelligence can be built into applications going forward. They will be available for download directly from Cisco.com in April (FCS is April 2 nd ) and the link will be communicated to you once it goes live which will also include the documentation for end users and administrator support. Support will be on the 8900 and 9900 Series (nav cluster on all three models and touchscreen support on the 9971). Customer Benefits: Besides being easy to use and free-of-charge, the calculator can increase employee productivity without need to open up yet another application on top of many open applications on your PC. Weather Forecast can also enhance employee security in times of inclement weather. Partners – These applications are easy to show in customer settings and demo centers to dirve upsell opportunitities - highlighting the large high resolution VGA capabilities of these endpoints along with fast response times using the nav cluster or in the case of the 9971, touchscreen.
  • Total Cost of Ownership: The 8900 Series supports desktop virtualization with an integrated VDI endpoint that enables support of peripherals including mouse, keyboard and LCD Monitor. Combined with support for industry leading VDI clients, the 8900 Series can support not only Unified Communications but also provide consolidation at the desktop of PC hardware and software (business productivity apps are centralized and hosted in the data center and delivered across the Cisco Network on demand to employees in a software as a service (Saas) model. In addition, the 8900 Series supports a power save option, which if administratively enabled, powers down the display if off hours for energy savings versus the phone in active use during the workday. Savings can be up to 90%. Video, with adoption of Cisco Unified Video Advantage for the 8961 model, supports reduced operating expenses in travel Finally, customers of the 8900 Series have access to easy and scalable expansion of line/feature keys through the IP Color Key Expansion Module. This also provides enhanced user experience for executives as well as greater personalization directing calls into a single point of contact for increased responsiveness. Enhanced User Experience: High-resolution color displays make interaction more intuitive – the vibrant high resolution VGA displays present sharper textual and richer multimedia application information, such as video or with XML/MIDlet applications with 24-bit color support. High-definition voice (delivered with a speakerphone that is also full duplex, handset and headset) results in greater clarity in communications, particularly across time zones – resulting in reduced user fatigue and increased productivity. (uses G.722 codec) A USB port supports wired headsets at time of FCS. Additional peripheral devices may be added in the future to further enhance user experience (not committed development at this time, however). Finally, as with the 9900 Series – there is the choice of two colors (charcoal and arctic white) to support regional preferences along with two handset styles (slimline and standard) to address regional preferences towards weight and contour (slimline 140g, standard 170g, 7975 handset for reference = 210g).
  • Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 8900 Series is a complementary addition to the Cisco Unified IP Phone portfolio, providing investment protection a rich multimedia experience to your users. High-quality audio, High-resolution displays, USB accessories for convenience will elevate your user’s communications experience and help to drive your business success
  • Developer partner link takes you to a page with selection menus. Go to select a solution, ip communications, ip phone applications.
  • Cisco offers a broad portfolio of clients and endpoints to support personalized communications. We have endpoints which address the need for cost-effective basic communication services to advanced solutions which, for example, integrate high-resolution color displays, High-definition voice and robust connectivity with Gigabit Ethernet to deliver a superior user experience. We have mobility solutions today, such as Cisco Unified Personal Communicator, which support Presence and Buddy Lists and for the campus with our Unified Wireless IP Phone solutions. We also offer solutions supporting video today such as Cisco Unified Video Advantage which leverages your Cisco Unified IP 7900 Series IP Phone and PC or the Cisco Unified IP Phone 7985G, a personal desktop videophone for person-to-person video communications.
  • Note: Neither phone offers a dedicated headset jack
  • there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
  • Cisco VPN Client Endpoint support 7942G, 7945G, 7962G, 7965G, and 7975G SCCP Devices Only 9900/8900 Series (4QCY2010) Deployment mode IP Phone Remote Access Services secured Voice Data (XML Phone Services / MIDlets) Licenses VPN Concentrator License VPN Concentrators Cisco ASA 5500 Series Cisco ISR with IOS SSL VPN (1900/2900/3900/3900E Series) Encryption Technology Secure Socket Layer (SSL) DTLS Deployment Considerations No additional hardware needed at remote location other than IP Phone Concurrently running IP Phone Services Reduced When Enabled Authentication Methods Two-factor Authentication (Username/Password + Cert) Cert only Username/Password only Software Support UCM 8.0(1) and later IP Phone Firmware 9.0(2) and later CUCME/UC500 support targeted in 2HCY2010
  • Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
  • 5
  • Designed to meet the Military’s toughest standards Compliant to MIL-STD-810F, Procedure I, Method 816.5 Resistance to shock – Material is required to function during shock and to survive without damage to shocks representative of those that may be encountered during operational service IP54 rated Dust protected: Ingress of dust is not entirely prevented, but it must not enter in sufficient qty to interfere with the satisfactory operation of the equipment Splashing water protected: Water splashing against the enclosure from any direction shall have no harmful effect Bluetooth 2.0 Bluetooth/WLAN coexistence in the phone Bluetooth and 802.11 WLAN modules co-exist in the phone, greatly reducing and avoiding radio interference between Bluetooth and 802.11bg Recommend to use 802.11a with Bluetooth Limitation of 2 calls/AP with 802.11bg Bluetooth can interfere with other 802.11b/g devices (i.e. other 7921G or 7925G phones) Actual battery life varies based on environmental factors and Bluetooth wireless headset usage Using Bluetooth wireless headsets will increase battery power consumption on the phone and will result in reducing battery life
  • Solution Summary: The Cisco Unified Wireless IP Phone 7925G-EX (EX referring to explosives) brings all of the capabilities of today’s 7925G with extra resiliency designed for potentially explosive environments. The 7925G-EX s designed with employee safety in mind, offering reliable and feature rich intra-campus mobile (802.11 a/b/g WiFi) communications for businesses with potentially more explosive environments, such as chemical, oil, manufacturing and utility companies. The 7925G-EX will be supported back to Cisco Call Manager 4.1 and Call Manager Express 4.3. Key Features: Cisco will be pursuing ATEX Zone 2 and CSA Class 1 Division 2 certifications in 1H CY 2010 . A product that has been certified for hazardous locations prevents the ignition of gas vapors surrounding the enclosure and operates at a temperature that a surrounding flammable atmosphere will not be ignited thereby. ATEX refers to a European Directive 94/9/EC for equipment which was ratified in July 2006. Organizations doing business in the EU must follow the directives to protect employees from explosion risk in areas with an explosive atmosphere. Employers must classify their work areas with explosive atmospheres into Zones. Of the three Zones, Zone 0 gas/vapor/mist and Class 20 is the most hazardous environment. The 7925G-EX is planned for certification for Zone 2/Class 22 environments. For more info on ATEX – look at www..wikipedia.org. CSA Division 2 is for international markets (exclusive of the EU) and Division 2 refers to a location where a classified hazard does not normally exist but is possible under abnormal conditions. Drop, Shock, Water and Dust Resistance: The same standards which were applied to the 7925G for shock, drop test, water and dust resistance would be applied to the 7925G-EX. Targeted to continue to function after drops of 5ft to concrete and withstand a minimum of 12 drops. 7925G-EX planned for MIL-STD 810F compliance for shock testing. The 7925G-EX is IP64 rated and is hermetically sealed for complete dust resistance, and like the 7925G, splashing water resistance. Bluetooth 2.0 As with the 7925G, the 7925G-EX will support Bluetooth 2.0 standard headset profiles for added user freedom – untethering workers from the wireless phone. Full Duplex Speakerphone As with the 7925G, the 7925G-EX will offer full duplex integrated speakerphone capability for added flexibility. Extended Life Batteries: As with the 7925G, the are standard (9.5 hour minimum talktime and 180 hours standby) and extended life batteries (13 hours minimum talk time and up 240 hours standby). These are the very same batteries as the 7925G.
  • Solution Summary: The Cisco Unified Wireless IP Phone 7925G-EX (EX referring to explosives) brings all of the capabilities of today’s 7925G with extra resiliency designed for potentially explosive environments. The 7925G-EX s designed with employee safety in mind, offering reliable and feature rich intra-campus mobile (802.11 a/b/g WiFi) communications for businesses with potentially more explosive environments, such as chemical, oil, manufacturing and utility companies. The 7925G-EX will be supported back to Cisco Call Manager 4.1 and Call Manager Express 4.3. Key Features: Cisco will be pursuing ATEX Zone 2 and CSA Class 1 Division 2 certifications in 1H CY 2010 . A product that has been certified for hazardous locations prevents the ignition of gas vapors surrounding the enclosure and operates at a temperature that a surrounding flammable atmosphere will not be ignited thereby. ATEX refers to a European Directive 94/9/EC for equipment which was ratified in July 2006. Organizations doing business in the EU must follow the directives to protect employees from explosion risk in areas with an explosive atmosphere. Employers must classify their work areas with explosive atmospheres into Zones. Of the three Zones, Zone 0 gas/vapor/mist and Class 20 is the most hazardous environment. The 7925G-EX is planned for certification for Zone 2/Class 22 environments. For more info on ATEX – look at www..wikipedia.org. CSA Division 2 is for international markets (exclusive of the EU) and Division 2 refers to a location where a classified hazard does not normally exist but is possible under abnormal conditions. Drop, Shock, Water and Dust Resistance: The same standards which were applied to the 7925G for shock, drop test, water and dust resistance would be applied to the 7925G-EX. Targeted to continue to function after drops of 5ft to concrete and withstand a minimum of 12 drops. 7925G-EX planned for MIL-STD 810F compliance for shock testing. The 7925G-EX is IP64 rated and is hermetically sealed for complete dust resistance, and like the 7925G, splashing water resistance. Bluetooth 2.0 As with the 7925G, the 7925G-EX will support Bluetooth 2.0 standard headset profiles for added user freedom – untethering workers from the wireless phone. Full Duplex Speakerphone As with the 7925G, the 7925G-EX will offer full duplex integrated speakerphone capability for added flexibility. Extended Life Batteries: As with the 7925G, the are standard (9.5 hour minimum talktime and 180 hours standby) and extended life batteries (13 hours minimum talk time and up 240 hours standby). These are the very same batteries as the 7925G.
  • Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
  • Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 7900 Series of advanced business endpoints is the market leading IP Phone portfolio in the industry today. With the 7900 Series, you benefit with optional video communications support (through CUVA on selected models) to deliver an advanced face-to-face multimedia experience to your users. Elevating their communications, accelerating team decision making, increasing face-to-face communications to break down geographical boundaries between colleagues and companies. In turn, your choice of solutions is the broadest in the industry with endpoint solutions ranging from the lobby to the executive office, from desk-based to mobile workers to conference rooms and everything in between.
  • We’re introducing the Cisco Unified IP Phone 6900 Series to workspaces where the priority is on quality, affordable business-grade communications. The Cisco Unified IP Phone 6900 Series provides simplified, yet robust, telephony capabilities in a appealing clutter-free ergonomic design. The Cisco Unified IP Phone 6900 Series expands choice in endpoint solutions to customers as it is a complementary addition to the Unified IP Phone portfolio which includes the 7900, 8900 and 9900 Series’ for Enterprise and Mid-market opportunities today. We’ll go into more detail later on the ergonomic design but several key enhancements with the 6900 Series, in response to customer feedback, are noted to highlight here: Five models – ranging from a lobby phone to single line basic services to multi-line (2, 4 and 12 lines) with added support for video communications as simple as a phone call Dedicated fixed keys for commonly used features such as Transfer, Conference and Hold on most models Choice in colors and handset styles are offered. Charcoal and Arctic White and for Handset Styles (Slimline and Standard). Preferences for Handset Styles vary by theatre and this provides greater choice and comfort to users based on their preferences (all models) Single-call per-line. The 6900 Series introduces support for a new user experience designed for customers who may be coming from a traditional telephony system (analog or digital as examples) and seek a more traditional telephony-like call interaction for their users. With single call per line appearances – if a user is on a call and only one line (DN) is provisioned, the call will rollover to voicemail. If a second line is provisioned on a multi-line 6900 Series endpoint, then the call will roll over to the second line for the user to decide how to manage the call. This is a different user experience from the 7900 Series – which provides users the ability to answer multiple calls, using the navigation rocker, on a single line (referred to as multiple line appearance). Cisco and its channel partners are offering customers additional choice in user experience based on customer needs and the needs of their users. (all multi-line models) Support for the 6900 Series is on Unified CM version 7.1.2 and later for the 6921, 6941 and 6961(recommended to upgrade to 7.1(3) for features and stability). For 6901 and 6911, 7.1(3) is the minimum system release supported on Unified CM. For Communications Manager Express on ISR, support is offered on Release 8.0 (fall 2009) for all models along with SRST (IOS 15.1.1T) Note: There are no support plans for UC-500 or SPA 9000 Servers.
  • Five models are introduced with the Cisco Unified IP Phone 6900 Series. We’ll look at each in more detail in just a moment but let’s discuss the types of users that would likely be interested in each model here. The 6901 (available April 2010) is an entry level trimline endpoint which is designed for occasional use settings such as lobbies, cafeterias, hallways, hospitality common areas and guestroom baths along with conference centers (such as courtesy phones). The 6911 is a single line endpoint that is designed for lighter communication needs. Classrooms, placements in manufacturing floors and knowledge workers/teleworkers whose need is for light communication services are ideal use cases. The Cisco Unified IP Phone 6921 is a two-line endpoint and is designed for light-to-moderate needs for voice communication services. Knowledge workers and teleworkers. Education, manufacturing, retail, government (note these endpoints are not Trade Agreement Act (TAA) compliant so may not be of consideration to US government opportunities) and healthcare such as doctor’s offices are possible vertical opportunities. The Cisco Unified IP Phone 6941 is a four-line endpoint and is designed for moderate needs for voice communication services. Knowledge workers, teleworkers, administrative staff and managers are candidates for this offering. In non-disclosures, retail, government and financial institutions have had the most interest. The Cisco Unified IP Phone 6945 is a four line endpoint that builds upon the 6941 with its features but adds gigabit ethernet connectivity (first in the 6900 Series portfolio, PoE class 1 and wideband audio headset and handset (speakerphone remains narrowband to keep costs down). The Cisco Unified IP Phone 6961 is a twelve-line endpoint and is designed for active users of voice communication services. Managers, executives, administrative staff are the groups with the most likely interest in the offering. Retail, healthcare (doctor’s offices, hospitals) and hospitality verticals have had the most interest in non-disclosure sessions. Let’s move on now to take a look at each endpoint in more detail along with their respective features and attributes.
  • The following set of slides highlight the feature attributes of each 6900 Series endpoint. Those in white are common to one or more offerings in the portfolio and thus, once discussed (if discussed), in the interest of time, you can skip them in the subsequent model reviews. Those in orange font are particularly worth noting – given that they are not common throughout the entire portfolio of offerings and thus, are worthy of calling attention to on individual models. Co-branding would be made available through arrangement with a 3 rd party vendor.
  • This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6911. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on the following charts. The most notable differences between the 6901 and 6911 models are: trimline-line design of the 6901 6911 support for IEEE 10/100 switch for PC collocation (6901 does not support) Fixed keys for transfer, conference and hold on the 6911 in addition to redial, call waiting and messaging fixed keys that are also on the 6901.
  • This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6921. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on the following charts.
  • This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6941. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on their respective charts.
  • This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6961. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on their respective charts Note: The Paper Label insert is locally printed and is a strip (as opposed to twelve individual inserts).
  • Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
  • The 6900 Series ergonomic design introduces several earth responsible enhancements to the Cisco Unified IP Phone portfolio. First is the introduction of a power save administrative option, which when employed, reduces power consumption up to 50% in off hours versus the phone in idle state during the day (this is a conservative metric as the savings are even higher when compared to active use such as being on a call using a speakerphone, etc). The 6900 Series employs ASIC components or application specific integrated circuits that are more energy efficient with less heat output, resulting in a more earth-friendly solution. The 6900 Series also employs reground and recyclable plastics. Think of a grocery bag which is recycled and repurposed. The concept here is similar. Plastics are reground, recycled and used as part of a composite, designed to Cisco quality standards, to deliver a rugged and clutter-free ergonomic design. Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
  • The 6900 Series provides customers who are on more restrained budgets, the opportunity to take advantage of Cisco Unified Communications. Whether new installations migrating from an analog or digital telephony system or an expansion of an existing Cisco solution, the 6900 Series provides affordable access to the features and capabilities of Cisco Unified Communications Manager, Business Edition (and in fall 2009) Manager Express with ISR media servers. The 6900 Series offers choice and is a complementary addition to the Cisco Unified IP Phone portfolio. Based on customer needs for applications and services, they now have greater choice in their endpoint solutions from Cisco and its Channel Partners than ever before. Choice also extends to color options and handset styles – of particular importance in certain theatres such as EMEA and APAC where there are preferences towards color and handset contour/weight. Color choices and handset styles are the result of extensive focus group research. User experience with the 6900 Series has been enhanced by simplifying it – having greater appeal to customers who are seeking a more traditional telephony-based experience for their users. There are fixed keys for common functions such as conference, transfer and hold. Support for single-call per-line appearance which may be a more comfortable migration for users formerly on analog or digital phone systems. Finally, the dialpad ergonomics have been enhanced based on customer feedback to integrate more rounded keys for greater tactile feel.
  • Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. The 6900 Series is a testament to this commitment, providing customers with more restrained budgets the opportunity to take advantage of Cisco Unified Communication solutions with an easy-to-use endpoints that offer rich, reliable business-grade voice communications and basic application (XML) services.
  • 128x32 pixel display, graphical monochrome 2-line display NTE List Price = $100 FCS = June 2011 with Unified CMBE 3000 Recyclable and reground plastics.
  • Hollywood Renaissance purchased 120-7920 phones in FY07 Incentive to Cisco sales to aggressively pursue hospitality opportunites Construction boom in emerging markets (Middle East, APAC, LATAM) Not going outside cisco. Target upper-end of Hospitality market Casinos, cruise lines, luxury and upper upscale segments Recetion proof. Less price sensitive, focus on innovation City of Dubai alone recently published intent to build 110,000 new rooms in next 12 months Voice (local/long distance) is no longer a revenue generator (a guest will use his/her mobile phone) Boutique Properties are willing to invest in applications and endpoints to further differentiate the brand Description - what problem is being solved? The “franchise” nature of the hospitality market requires a end-to-end, comprehensive solution that Solution MUST deliver the following capabilities Integration to Property Management Systems (PMS) Retaintion of each v-mail box for 3-days. A Hospitality Requirement is that each voicemail box must be retained for 3 days. Unity would require 3 mailboxes per room - Unity Voicemail requires Cisco to pay royalties and makes this a cost prohibitive option. Nevotek has an offering which would meet this requirement. Major Dependencies Must have Cisco Paperwork for PMS integration application to qualify for vendor lists Hospitality friendly phone – Form Factor, low cost – under $100 Major Features / Requirements and alignment to Unified Communications system release system requirements or theme.
  • This provides a view of the entire Cisco Unified IP Phone portfolio. The “Y” axes scales are for context and should not be taken as an absolute scale for any of the columns.
  • Comments on the existing portfolio offerings (3900, 6900, 7900 Series plus SPA 500 and 900 Series) 3900 Series 3905 – fixed keys for redial, transfer, conference, hold, messaging. Single Line Phone supporting SIP only No support for endpoint applications (XML, Widgets, MIDlets or Unified VA). Display is two line monochrome. Speakerphone is full duplex. Comes with 10/100 switch and is PoE Class 1. Supported on BE3000 through Unified CM. 6900 Series Applications support is basic (XML audio) and also supports CUVA for video communications. No support for Widgets or MIDlets (need to go to 7900 Series). Choice of ergonomics (colors, handset styles – slimline, standard, right to-left language presentation). SIP or SCCP. IEEE 10/100 switch on 6911 through 69691 (note: 6945 is the GigE option and is also PoE Class 1). VDI supported thorugh VXC 2200 endpoint on selected models. Further advances green savings with reground and recyclable plastics. 7900 Series Full access to endpoint applications (Widgets, MIDlets, CUVA) – VDI is through VXC 2200. Options within Series (line size, greyscale & color displays, 802.11 Wi-Fi phones, conference room phones, KEM’s (display options), audio (wideband) 8900 Series 8941 and 8945 offer built in video communications. 8941 is PoE Class 1 – 8945 is Class 2 but builds upon the 8941 and adds Bluetooth plus Gigabit Ethernet. 8941 is 10/100 foir collocated PC. Both endpoints do NOT support VDI clients as of Feb 2011 (roadmap item). Both are 5” VGA color displays and encode video at VGA up to 30fps. Interoperable with other Cisco video endpoints as H.264 std. XML apps only. 8961 offers support for XML, MIDlets and supports VXC 2100 integrated endpoint for VDI. Video communications is through CUVA only – not built in and does not support the Cisco Unified Video Camera. SPA 900 Series Formerly part of the Linksys Voice System (now referred to as Cisco Small Business IP Phones) Support on major 3 rd party servers such as Broadsoft, Asterisk and MetaSwitch SIP only – does not support Smart Phone Control Protocol from Cisco Offers investment protection from hosted to SPA 9000 to UC 500 (SMB). Not supported on Unified CM, Business Edition or CME ISR. Multiple line options (one, four, six) SPA 500 Series Cubicles, lobbies, hallways, retain environments, warehouses, breakrooms. Full-featured 5-line IP phone with access for up to 10 call line appearances and support for up to two SPA932 attendant consoles Supports SIP or SPCP Protocols Bluetooth or 2.5mm headset support High-resolution 3.2-inch QVGA 320 x 240 color screen Supports MP3 players, digital phone frames, RSS feeds and MP3 ring tones Built-in full-duplex speakerphone
  • Customer Profile: Customers who can take advantage of the 6900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Contact Center agents and supervisors (note: unsecured call monitoring and recording supported with a firmware update – targeted Dec ’09). Verticals who expressed interest in the portfolio through non-disclosures and customer trials include retail, healthcare, manufacturing, education, government (note: not Trade Agreement Act or TAA compliant for US Govt opportunities), finance and hospitality. 6900 Series customers are those who seek value-based, business grade voice communications from Cisco media servers but who do not require more than basic XML-applications (i.e., audio paging, call recording, click-to-call Widget, etc). Customer Challenges: For some customers, the navigation experience of the 7900 Series, while very advanced, is not the experience they are seeking for their user community. This can be particularly true for customers who have remained on analog or digital telephony today, would be willing to migrate to IP Telephony/UC but are seeking a comparable call interaction experience to minimize user retraining. In cases such as this, you can leverage the 6900 Series to overcome obstacles or barriers to migration such as lower awareness of technology and thus, a slower adoption rate of IP. The 6900 Series gives you an opportunity to re-engage these customers to encourage migration to IP, with a more familiar call interactive experience for their users, while at the same time taking advantage of powerful features delivered by Cisco media servers such as Extension Mobility. The 6900 Series should appeal to customers who are faced with tighter budget constraints but would still consider migration from analog or digital telephony to IP or further expansion of IP Telephony in their network. Reasons to purchase; The 6900 Series offers affordable entry to Cisco Unified Communications. Customers can take advantage of features such as Extension Mobility while working within the framework of their budgets The 6900 Series’ uncluttered, clean ergonomic design plus support for single call per line appearance should appeal to customers who remain on analog or digital telephony systems today but have interest in migrating to IP to take advantage of IP Telephony/UC features and benefits. The 6900 Series’ integration of a deep-sleep option provides energy savings up to 50% versus endpoints in idle state during the work day – delivering additional cost savings to customers while also being earth-friendly. The 6900 Series will expand consideration rates where customers, for preferences of color or handset styles, did not include the Cisco Unified IP Phone 3900 or 7900 Series as part of their evaluation. The 6900 Series gives you another option to re-engage these customers for migration to Cisco Unified Communications solutions.
  • Customer Profile: Customers who can take advantage of the 8900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Customer sees the business value in endpoint applications to enhance their customer service levels, reduce costs, increase productivity (through use of XML, MIDlet, Widgets and/or CUAE applications). Has green initiatives or is environment friendly where green solutions would resonate. Seeking to advance and elevate communications. Customer Challenges:. Geographically dispersed teams demand higher performance in audio communications (lacking clarity in audio communications, increasing user frustration and fatigue, reducing productivity) Current portfolio of endpoints (3900/6900/7900 Series) deemed unfriendly or not appealing ergonomically. Reasons to Purchase: Mobile phone like features such as USB connectivity, higher resolution color displays for applications, High-definition voice for superior audio performance across time zones. Ergonomic choices include color choice, handset style choice and whether programmable line/feature keys
  • Customer Profile: Customers who can take advantage of the 9900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Customer sees the business value in endpoint applications to enhance their customer service levels, reduce costs, increase productivity (through use of XML, MIDlet, Widgets and/or CUAE applications). Has green initiatives or is environment friendly where green solutions would resonate. Seeking to advance and elevate communications. Customer Challenges: IT departments are understaffed today. Results in higher costs in maintaining infrastructures – adds, moves and changes. Higher travel costs for geographically dispersed employees that need to attend meetings. Users demanding more mobile phone-like features for their desktop communications such as Bluetooth, USB and high resolution color displays with touchscreens to enhance user experience with applications Current portfolio of endpoints (7900 Series) deemed unfriendly or not appealing ergonomically. Reasons to Purchase: Video offers investment protection and affordable, scalable migration to customers. Delivers face-to-face communications to accelerate decision-making. Wi-Fi affords customers opportunity to maximize their network with reduced cabling infrastructure, lessening the burden on IT teams for campus expansions. Mobile phone like features such as Bluetooth, USB connectivity, higher resolution color displays for applications, touchscreen (9971).

Unified ip phone_portfolio_overview (1) Unified ip phone_portfolio_overview (1) Presentation Transcript

  • Cisco Unified IP Phone Overview Presentation <presenter> <title> <date>© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • For Cisco Field and Partners Only• This is a comprehensive portfolio presentation for the Cisco Unified IP Phone Portfolio for Enterprise, Mid-market and Branch Offices• It is modular with self-contained presentations on the following portfolios: Cisco Unified IP Phone 9900 Series Cisco Unified IP Phone 8900 Series Cisco Unified IP Phone 7900 Series Cisco Unified IP Phone 6900 Series Cisco Unified IP Phone 3900 Series• Slides 3 through 7 are introductory. These should be included in your presentation regardless of portfolio(s) presented• You will encounter slide repeats if you present multiple portfolios from this deck. This is intentional for those presenting only one portfolio. Be sure to review Closing Summary slides, however, as they are customized for each portfolio module.• Back up slides are for Cisco Field and Channel Partners. These are NOT intended for customer engagements. They will help you address portfolio positioning, overcoming obstacles, discuss feature comparisons and how to sell the respective portfolios. Happy Selling! Collaboration Solutions Marketing© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  • Cisco Strategic Direction Interoperable, Open Architecture Secure Flexible Inter- Consumption Company Integrated Models Experience Video Enterprise Communications Social Software© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  • Cisco Collaboration Architecture Conferencing Customer Care Communication and Collaboration Enterprise Social Software IP Communications Applications Messaging Mobile Applications Telepresence Presence Session Mgmt Content Mgmt Collaboration Location Client Frameworks Tagging Services Policy and Security Management Infrastructure Virtual Machines Network Storage On-Premise Hybrid SaaS© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • Why Cisco Collaboration Solutions and CiscoUnified IP Phones?• Broad portfolio Maximizes investment Basic to fully advanced features• Powerful, yet easy-to-use• Rich and reliable human interactions Voice, video & apps Transcend boundaries with video• Enable desktop virtualization Reduce TCO Increase agility© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • Cisco Unified IP Phone Portfolio 9900 Series Advanced Collaborative Media Endpoints •Rich interactions with HQ video & voice, large color displays •Desktop consolidation and widest bus. apps with VDI, MIDlets, XML •Maximum flexibility with USB, Bluetooth, Wi-Fi & Gigabit Ethernet •Energy-friendly for cost savings 8900 Series Advanced Professional Media Endpoints •Rich interactions with HQ video & voice, large color displays •Desktop consolidation and bus. apps with XML, MIDlets and VDI •Connectivity options with USB, Bluetooth and Gigabit Ethernet •Energy-friendly for cost savings 7900 Series Advanced Business Endpoints •Full portfolio of desktop, conference and wireless endpoints •Rich interactions with HQ voice and video, large graphical displays •Desktop consolidation and wide array of business apps with VDI •Energy-friendly for cost savings 6900 Series Business Voice Endpoints •Traditional telephony-like user experience •Rich interactions with HQ video communications •Desktop consolidation and wide array of business apps with VDI •Energy-friendly for cost savings 3900 Series Basic Voice Communications Endpoints •Affordable, high-quality audio communications •Added convenience with integrated speakerphone •Reduced infrastructure with integrated 10/100 switch ports •Energy-friendly for cost savings© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  • Cisco Unified IPPhones 9900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • Cisco Unified IP Phones Transform How You Collaborate Accelerate Business with Interactive Video Richer Multimedia Experiences Extend Workspace Flexibility Integrate Virtual Computing Maximize Your Investment Earth-friendly Enhancements© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • A Focus on User Experience Rounded Keys Tricolor LED’s Line/Feature & Session Keys Adjustable Display,Enhanced USB, BluetoothAcoustics Personalization © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  • Cisco Unified IP Phone 9900 SeriesAccelerate Collaboration Advanced Collaborative Media Endpoints • Knowledge Professionals, Administrative, Managers and Executives • H.264 interactive HQ video • Business Apps: VDI, MIDlets, XML • High-definition voice IP Phone 9971 • Connectivity: Gigabit Ethernet, Wi-Fi, USB • Experience: H IP Phone 9951© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • Cisco Unified IP Phone 9951 5” diagonal, VGA, Backlit, Anti-glare Cisco Unified Video Color Display Camera via USB Earth-friendly Five Session Keys with Incoming PlasticsCall/Message Waiting LED status indication Indicator Five Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed Keys 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Bluetooth Radio for Jawbone ICON for Navigation Keys & Cisco Select Button Settings, USB Port and Audio- Directory and In/Out JacksMessages Keys Rounded Ergonomic Volume Mute, Headset, Keys Transfer, Conference Up/Down Key Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • Cisco Unified IP Phone 9971 5.6” diagonal, VGA, Cisco Unified Video Backlit, Anti-glare Camera via USB Color Display with Full Earth-friendly Touchscreen Incoming PlasticsCall/Message Waiting Indicator Six Session Keys with LED Status Indication Six Programmable Line/Feature Keys Programmable Soft- label Keys (Touch- Two Handset Styles Sensitive) 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Bluetooth Radio for Navigation Keys & Headsets and Wi-Fi Select Button for ROI USB Port and Audio- Settings, In/Out Jacks Directory andMessages Keys Rounded Ergonomic Transfer, Conference Mute, Headset, Keys & Hold Keys Volume Speakerphone Keys Up/Down Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • Cisco Unified Video CameraPersonalizing Communications Transform Collaboration with Video • IP Phones 9900 Series Video bundles for attractive pricing • Integrated into ergonomic design • USB connection for plug-n-play • H.264 standard interactive video High performance Video interop with other Cisco endpoints • 2.0 megapixel camera • Resolution: Up to 24fps VGA resolution Up to 30 fps CIF/SIF • Video Mute (local end) • Video Preview – see local end video before a call • Charcoal and Arctic White Requires 9.0(2) IP Phone firmware or later© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • Virtualization Experience Client 2100Capture VDI Transition for Rich Media • Simplify IT deployment, security, scalability • VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series Uses existing PoE and desktop phone Requires only monitor, keyboard and mouse • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • Cisco Unified IP PhoneHandset Style Options• Slimline and Standard Slimline weighs 5oz/140G and more tapered Standard weighs 6oz/170g with a fuller earpiece Both handsets weigh less than today’s 7900 Series 7.4oz/210g Greater Choice and User Comfort!© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • Cisco Unified IP Phone Attribute Comparisons IP Phone 9971 and IP Phone 9951 IP Phone 9951 IP Phone 9971 Programmable Line/Feature Keys Five Six Total Keys (Line, Feature, Session) Ten Twelve Interactive Video with Cisco Unified Video Camera Two-way, Multiparty using MCU Two-way, Multiparty using MCU High-definition voice Handset, Headset, Speaker Handset, Headset, Speaker USB Ports Dual-ports (wired and wireless Dual-ports (wired and wireless headsets, Unified Video Camera) headsets, Unified Video Camera) Connectivity (Gigabit Ethernet, Wi-Fi) Gigabit Gigabit, Integrated Wi-Fi Bluetooth (Jawbone ICON for Cisco Headset) Headset and Handsfree Headset and Handsfree Touchscreen (Including Context-Sensitive Softkeys) No Yes Four Fixed Context-Sensitive Softkeys Yes No Desktop Virtualization VXC 2100 VXC 2100 Display 5” VGA color 5.6” VGA color© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  • Cisco Unified IP Color Key Expansion Module Easy Expansion and Investment Protection Add Scalability and Responsiveness • 36 programmable line/feature keys per module • 18 physical keys Page 2 key for additional 18 keys • Graphical, backlit color LCD display with LCD labels 480 x 272 pixel • Tri-color LED’s for call state indication • Deep-sleep option for power savings • Wall-mountable • Power 802.3at inline power 802.3af requires local power cube 4© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  • Earth-friendly EnhancementsCisco’s Ongoing Focus • Reduced power consumption “Power Save” administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  • Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience Weather ForecastTwo fun and FREE applications• MIDlet applications Vibrant graphics, faster response times• Support on IP Phone 8961, 9951 & 9971 Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported Quick Calculator• Administrator-enabled via Unified CM www.cisco.com/go/ipphones/apps 21© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • Cisco Unified IP Phone 9900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Desktop virtualization enables hardware and software consolidation Video integration lowers OPEX costs 9971 Wi-Fi offers ROI with Cisco Unified Wireless Network Power save reduces consumption • Enhanced User Experience Bluetooth adds freedom at the desktop Large, high-resolution color displays deliver a richer application experience High-definition voice reduces fatigue with crystal clear communications USB ports add flexibility and convenience Choice of colors, handset styles, wallpaper deliver more personalization© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  • Media Platforms and IP Phone FirmwareMinimum Release Requirements Unified Unified Communications Unified Communications IP Phone Introduction Communications Manager Express with Integrated Manager Business Edition Services Router Firmware 5000/6000 Available Now IP Phone 9900 Series 7.1(3) 7.1(3) 9.0(1) 8.5 Cisco Unified Video Camera 7.1(3) 7.1(3) CYQ2 2011 9.0(2) Cisco Unified IP Available Now Color Key Expansion 7.1(3) 7.1(3) 9.0(1) Module 8.5© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
  • In Closing…• Cisco committed to delivering world class collaborative experiences• Continuing to build upon strengths in collaboration, video, desktop virtualization and user experience• The IP Phone 9900 Series is our most advanced collaborative endpoint portfolio Expands choice in endpoint solutions Elevates communications experience integrating video Simple as a phone call… Reduces TCO with desktop consolidation through VDI© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
  • Seeking More Information?It’s available on Cisco.com• IP Phone 9900 Series www.cisco.com/go/ipphones/9900• Cisco Unified Video Camera www.cisco.com/go/ipphones/accessories• Cisco Unified IP Color Key Expansion Module www.cisco.com/go/ipphones/accessories• Tour the IP Phone 9900 Series from your computer http://www.cisco.com/en/US/products/ps10453/prod_pre sentation_list.html• Quick Calculator and Weather Forecast www.cisco.com/go/ipphones/apps• Desktop Virtualization www.cisco.com/go/vdiendpoints• Cisco Unified Video Advantage www.cisco.com/go/cuva© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
  • Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
  • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
  • Cisco Unified IPPhones 8900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
  • Cisco Unified IP Phone 8900 SeriesSuperior Multimedia Experience Advanced Professional Media Endpoints • Knowledge Professionals, Administrative, Managers and Executives • Programmable/line feature keys • Business Apps: VDI, MIDlets, XML IP Phone 8961 • High-definition voice • Connectivity: Gigabit Ethernet • Experience: H IP Phone 8945 IP Phone 8941© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
  • Cisco Unified IP Phone 8941 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Incoming PlasticsCall/Message Waiting IEEE PoE Class 1 Indicator Video Endpoint Four Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed Keys 10/100 Ethernet SwitchHigh-definition voice Port Settings, Directory and Messages Keys Navigation Keys & Select Button Volume Rounded Ergonomic Mute, Headset, Video Keys Transfer, Conference Up/Down Key Mute, Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
  • Cisco Unified IP Phone 8945 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Incoming PlasticsCall/Message Waiting IEEE PoE Class 2 Indicator Video Endpoint Four Programmable Line/Feature Keys Programmable Soft- label Keys and Four Two Handset Styles Fixed KeysHigh-definition voice 10/100/1000 Ethernet Switch Port Settings, Directory and Messages Keys Navigation Keys & Bluetooth Handsfree Select Button with Jawbone ICON for Cisco Volume Rounded Ergonomic Mute, Headset, Video Keys Transfer, Conference Up/Down Key Mute, Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
  • Cisco Unified IP Phone 8961 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Session Keys with Incoming PlasticsCall/Message Waiting LED status indication Indicator Programmable Line/Feature Keys Five Programmable Soft-label Keys and Two Handset Styles Four Fixed Keys 10/100/1000 EthernetHigh-definition voice Switch Port Release and Back Keys Settings, Directory and Messages Keys Navigation Keys & Select Button USB Port Volume Rounded Ergonomic Mute, Headset, Keys Transfer, Conference Up/Down Key Speakerphone Keys & Hold Keys © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
  • Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
  • Virtualization Experience Client 2100Capture VDI Transition for Rich Media • Simplify IT deployment, security, scalability • VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series Uses existing PoE and desktop phone Requires only monitor, keyboard and mouse • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
  • Cisco Unified IP Color Key Expansion Module Easy Expansion and Investment Protection Add Scalability and Responsiveness • 36 programmable line/feature keys per module • 18 physical keys Page 2 key for additional 18 keys • Graphical, backlit color LCD display with LCD labels 480 x 272 pixel • Tri-color LED’s for call state indication • Deep-sleep option for power savings • Wall-mountable • Power 802.3at inline power 802.3af requires local power cube 4© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
  • Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
  • Cisco Unified IP PhoneHandset Style Options• Slimline and Standard Slimline weighs 5oz/140G and more tapered Standard weighs 6oz/170g with a fuller earpiece Both handsets weigh less than today’s 7900 Series 7.4oz/210g for the 7975 Greater Choice and User Comfort!© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37
  • Earth-friendly EnhancementsCisco’s Ongoing Focus • Reduced power consumption “Power save” administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38
  • Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience Weather ForecastTwo fun and FREE applications• MIDlet applications Vibrant graphics, faster response times• Support on IP Phone 8961, 9951 & 9971 Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported Quick Calculator• Administrator-enabled via Unified CM www.cisco.com/go/ipphones/apps 39© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • Cisco Unified IP Phone 8900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Desktop virtualization enables hardware and software consolidation Power save reduces consumption Built-in HQ video provides OPEX savings Easy and scalable expansion with IP Color Key Expansion Module • Enhanced User Experience Large, high-resolution color displays deliver richer application experience High-definition voice reduces fatigue with crystal clear communications USB port adds flexibility with choice in wired and wireless headsets Choice of colors, handset styles and wallpaper options provide more personalization© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40
  • Media Platform and IP Phone FirmwareMinimum Release Requirements Unified Unified Unified Communications Communications Introduction Communications Manager Express with IP Phone Manager Business Edition Integrated Services Firmware 5000/6000 Router Available Now Available Now Available Now 9.0(1) – 8961 IP Phone 8900 Series 7.1(3) – 8961 7.1(3) – 8961 8.5 – 8961 only 9.1(2) – 8941/8945 7.1(5) – 8941/8945 7.1(5) – 8941/8945 Cisco Unified Available Now – Available Now – Available Now - IP Color Key 8961 only 8961 only 8961 only Expansion 9.0(1) – 8961 only Module 7.1(3) 7.1(3) 8.5© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41
  • In Closing…• Cisco and our partners are committed to delivering world class collaborative experiences• Evolution of our portfolio continues, building upon our strengths in collaboration, video, network evolution, desktop virtualization and user experience• The IP Phone 8900 Series: Delivers rich multimedia experiences including video as easy as a phone call Reduces TCO with desktop consolidation while increasing productivity with VDI© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
  • Seeking More Information?It’s available on Cisco.com• IP Phone 8900 Series www.cisco.com/gp/ipphones/8900• Cisco Unified IP Color Key Expansion Module www.cisco.com/go/ipphones/accessories• Tour the IP Phone 8900 Series in 3D right from your own computer! http://www.cisco.com/en/US/products/ps10451/ prod_presentation_list.html• Quick Calculator and Weather Forecast www.cisco.com/go/ipphones/apps• Desktop virtualization www.cisco.com/go/vdiendpoints• Cisco Unified Video Advantage www.cisco.com/go/cuva© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43
  • Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44
  • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45
  • Cisco Unified IPPhone 7900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
  • Cisco Unified IP Phone 7900 Series Portfolio Advanced Business EndpointsExecutive VideoCisco Unified IP Phone 7975G Cisco Unified Video Advantage Cisco UnifiedManager Personal CommunicatorCisco Unified IP Phone7962G/7965GBusiness MobilityCisco Unified IP Phone Cisco IP Communicator7942G / 7945G Cisco Unified Personal CommunicatorMulti-button Cisco Unified Wireless IP PhoneCisco Unified IP Phone 7921G/ 7925G/7925G- EX7931G and 7926G AccessoriesBasic Cisco Unified IP PhoneCisco Unified IP Phone Expansion Module 7915/79167911G © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47
  • Cisco Unified IP Phone 7911GSingle-line endpoint Basic But Powerful• Cafeterias, manufacturing floors, hallways, lobbies and workers with lighter usage patterns• User Experience: Graphical, monochrome pixel display Four dynamic softkeys deliver fast feature access Dedicated hold key illuminates when active Visual Message Waiting/Incoming Call Indicator Call Monitor & Group Listen (no microphone)• Applications: Enhanced application integration (XML)• Connectivity:10/100 switch ports for collocated PC• Power: IEEE 802.3af PoE, Cisco Inline Power and Local Power© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48
  • Cisco Unified IP Phone 7931GTwenty-four Line Endpoint Rapid Call Management • Commercial and retail environments • User Experience: 24 buttons with paper label inserts Programmable line/feature keys White backlit, graphical, monochrome display eases viewing Four dynamic softkeys for fast feature access Hold, Conference and Transfer keys 5-way navigation support of applications Headset port for direct headset connections • Convenience: Full-duplex speaker and microphone • Connectivity: 10/100 switch ports support collocated PC • Power: IEEE 802.3af, Cisco Inline, local© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49
  • Cisco Unified IP Phone 7942G and 7962GMulti-line Endpoints Enhanced Productivity • Knowledge workers, administrative staff and managers • User Experience: Programmable line/feature keys Five-inch, high-res, graphical grayscale displays HD voice delivers clearer communications Four dynamic softkeys deliver fast feature access IP Phone 7942G Backlit, illuminated tri-color line keys for instant recognition of (two-line) call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker, microphone • Breadth of Applications: XML and MIDlets • Connectivity: 10/100 switch ports for collocated PC • Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7962G (six-line)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50
  • Cisco Unified IP Phone 7945G and 7965GMulti-line Endpoints Enhanced Application Experience • Knowledge workers, administrative staff, managers • User Experience: Programmable line/feature keys Five-inch, backlit, high-res, graphical color displays HD voice for clearer communications Four dynamic softkeys deliver fast feature access IP Phone 7945G Backlit, illuminated tri-color line keys for instant recognition of (two-line) call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker and microphone • Breadth of Applications: XML and MIDlets • Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC • Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7965G (six-line)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51
  • Cisco Unified IP Phone 7975GEight-line Endpoint Advance Communication with Touchscreen • Knowledge workers, administrative staff, managers, executives • User Experience: Eight programmable line/feature keys Five-inch, backlit, high-res, graphical color display with touchscreen HD voice for clearer communications Five dynamic softkeys deliver fast feature access Backlit, illuminated tri-color line keys for instant recognition of call status Headset Hookswitch Control for added freedom • Convenience: Full duplex speaker, microphone • Breadth of Applications: XML and MIDlets • Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC • Power: IEEE 802.3af PoE, Cisco inline, local© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
  • Virtualization Experience Client 2200Capture VDI Transition For Rich Media • New desktop virtualization endpoints simplify IT deployment, security, scalability • Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series First PoE desktop solution • Industry standard protocols: Citrix: ICA 11.x for XenDesktop and XenApp MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x VMWare PCoIP • VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53
  • Cisco VPN Client for Cisco Unified IP Phones• Complements Cisco Virtual Office (CVO) and ASA Phone Proxy solutions Easy to Deploy – All settings configured via Unified Communications Manager administration Easy to Use – Pre-configurable so employee takes it home for instant connectivity. No difficult menus to traverse Easy to Manage – Phone can receive firmware updates and configuration changes remotely Secure – VPN tunnel only applies to voice and IP phone services (XML apps/MIDlets). PC connected to PC port responsible for authenticating and establishing its own tunnel with VPN client software Home, Small Business, Hotel Room, Branch Office, Anywhere Enterprise Network Internet CUCM, VPN CUCME*, Concentrator UC500* *Future© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
  • Teleworker Solution Positioning Cisco Virtual Office Cisco Unified Phone Proxy Cisco VPN Phone Encryption Always-on VPN Tunnel Native SRTP-TLS encryption Embedded Cisco SSL VPN client Technology Endpoint • All Cisco IP Phone Models • All SRTP-TLS capable endpoints (SCCP • 7942G, 7945G, 7962G, 7965G, 7975G and 99xx/89xx support and SIP) Devices Only • Softphones on PC • Softphones (authenticated mode only, • SCCP Firmware Only on 79xx Devices CIPC VLAN Traversal) • SCCP and SIP FirmwareDeployment Teleworker/Remote Access • Remote Access • IP Phone Remote Access modes • Cisco 870, 880, 1800, and 1900 Series • Internal campus - VLAN traversal for Routers softphones Services • Voice • Voice • Voice secured • Video • Data (Phone Service Traffic – roadmapped • Video (99xx/89xx Models) for 1QCY2010) • Data • Data (Phone Services Traffic) Licenses Multiple hardware/software licenses required UC Proxy License ASA SSL VPN License for solution Head-end Various IOS based VPN gateways Supported Cisco ASA 5500 Series Cisco ASA 5500 Series and IOS w/ SSL VPN termination Deployment Cost and complexity of deploying VPN routers • No additional hardware needed at remote • No additional hardware needed at remote location otherConsiderations to remote locations can be cost prohibitive location other than IP Phone than IP Phone • All SRTP-TLS capable endpoints • Positioned for 79x2G/79x5G IP phone models and 99xx/89xx devices only • Secures Media and Data (1QCY2010) Services • Secures Media and Data services Positioning • Premier/Dedicated Teleworker • Casual/Mobile Teleworker • Casual/Mobile Teleworker • Securing more than just phones • Secures Phone Traffic Only (no PC port • Secures Phone Traffic Only (no PC port traffic) traffic) • Where QoS is a concern • Supported with newer phones only • Supports wider range of existing and new phones • Wireless/Wired Connections • Sell to Security IT Admin © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55 • Sell to UC IT Admin
  • Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56
  • Cisco Unified IP Phone 7915 / 7916Expansion Modules Protects IT Investment• Easy, scalable expansion• Grayscale (7915) and Color (7916) modules• IP Phone 7962G, 7965G, & 7975G• Pixel displays for numbers and names• 12 physical keys 12 additional keys via shift/page key for total 24 keys/module• Feature/line keys• Shift/page keys ihighlight active page and alert for activity on other page, i.e., incoming calls• Up to two modules per endpoint for 48 additional keys Max of 42 additional keys for Unified Communications Manager 6.1(1) and earlier IP Phone Key Expansion Module 7916• Supports all languages available on IP phone© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57
  • Cisco Unified IP Phone 7937G Conference with Ease • Large LCD & enhanced dial keys • Four soft keys • Enhanced Audio High-definition voice Expanded room coverage to ~ 30’ X 40’ with optional microphone kit Wireless Lapel Mic Kit • Power: IEEE 802.3af line power or Cisco Power Cube 3 • Applications: XML • Support on Unified CM and Business Edition 3000/5000/6000© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58
  • Cisco Unified Wireless IP Phone 7921GMobile Collaboration UC for Mobile Workers• IEEE 802.11a/b/g Wi-Fi Phone• 2.4 GHz or 5 GHz bands• User Experience:• Two-inch color display Easy to read for apps Combination charger and speakerphone stand Dedicated mute and volume keys Longer battery life: 200 hours standby time, 15.5 hours talk time• Applications: Broad application suite available via XML• Security: Wireless security features including 802.11i (802.1x Authentication + TKIP Encryption, 802.1x Authentication + AES Encryption) Voice security features including Certificates, Sequenced Routing Update Protocol and transparent LAN services© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59
  • Cisco Unified Wireless IP Phone 7925G Mobile Collaboration Rugged, Resilient UC for Mobile Workers • Demanding environments such as healthcare, retail and manufacturing • Cisco Unified Wireless IP Phone 7921G plus: Rugged and compact - MIL-STD-810F for shock resistance Hermetically sealed for dust/water resistance (IP54 rated) Bluetooth 2.0 headsets for additional freedom Jawbone ICON for Cisco Bluetooth Headset 2.5mm wired headsets also supported • 802.11a/b/g radios • Up to 13 hours talk time; • 240 hours standby with extended battery • XML applications supported including push-to-talk • Codecs G.711a/u, G.729a and G.729ab, G.722, iLBC • Skinny Client Control Protocol (SCCP)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
  • Cisco Unified Wireless IP Phone 7925G-EXMobile Collaboration Rugged, Resilient UC for Mobile Workers• Builds upon Wireless IP Phone 7925G plus: ATEX Zone 2 and CSA Class I Division 2 certifications Industry standard yellow plastics Emergency recognition• Ideal for more hazardous, potentially explosive operating environments Ex: Oil Refineries, Chemical, Manufacturing• IP64 rating for dust/water resistance Hermetically sealed against dust© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
  • Cisco Unified Wireless IP Phone 7926GMobile Collaboration Cost-effective UC and Scanning• Builds upon Wireless IP Phone 7925G plus: EA 2D bar code scanner integrated into design• Retail, healthcare and other environments seeking integrated scanning and UC• MIDlets for richer graphics and faster response when using custom applications Support also for 7925G and 7925G-EX Available April 2011© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62
  • Jawbone ICON for Cisco Bluetooth HeadsetAdded Freedom & ConvenienceIncrease productivity• Noise cancellation• One headset  multiple devices• Longer battery life• MyTALK software updates• Enhanced securityInvestment protectionReduces costs• Instructional end user packaging© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63
  • Media Platform and IP Phone FirmwareMinimum Release Requirements: 7925G/7925G-EX/7926G Unified Unified Unified Communications Introduction Communications Communications Express with Integrated IP Phone Manager Manager Services Router Firmware Business Edition Cisco Unified Wireless IP 4.1 4.1 TBD 1.41 Phone 7926G Cisco Unified Wireless IP Phone 4.1 4.1 4.3 1.33 7925G/7925G-EX© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
  • In Closing…• Cisco and our partners are committed to delivering world class user experiences• Offer a broad portfolio of endpoint and client solutions today• Evolution of our portfolio continues, building upon our core competencies in collaboration, network evolution, desktop virtualization and user experience• Continuing to enhance the portfolio with additions such as the 7926G© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
  • Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product Images & More!• Cisco Unified IP Phone 7900 Series www.cisco.com/go/ipphones/7900• View the IP Phone 7900 Series in 3D from your computer! http://www.cisco.com/en/US/products/hw /phones/ps379/prod_presentation_list.ht ml• Cisco Unified Video Advantage 2.2 and the VT Camera III www.cisco.com/go/cuva• Desktop virtualization www.cisco.com/go/vdiendpoints© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66
  • Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67
  • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68
  • Cisco Unified IPPhone 6900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69
  • IntroductionCisco Unified IP Phone 6900 Series • Value-oriented, business-grade voice communications Video communications support on selected models • User and earth-friendly ergonomic design Dedicated keys for common functions Choice of colors, handset styles Single call-per-line appearance on selected models Reground and recyclable plastics • Cisco protocol (SCCP) supported with SIP on selected models • Support on Unified CM and Business Edition 3000/5000/6000© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
  • Cisco Unified IP Phone 6900 SeriesTarget Users • Cisco Unified IP Phone 6901 (single-line) Occasional communications (lobby) • Cisco Unified IP Phone 6911 (single-line) Lighter communications • Cisco Unified IP Phone 6921 (two-line) Moderate level of communications • Cisco Unified IP Phone 6941 (four-line) Moderate-to-high level of communications • Cisco Unified IP Phone 6945 (four-line) Moderate-to-high level of communications Gigabit Ethernet & Wideband Audio • Cisco Unified IP Phone 6961 (twelve-line) Most active communications needs© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71
  • Cisco Unified IP Phone 6901Single-line endpoint Incoming Call/Message Waiting Earth-friendly with Indicator Reground and Recyclable Plastics Handset Styles: Slimline & Standard Hold Key Co-branding Plate Redial Key One Tri-color Illuminated Line Key Rounded Ergonomic Volume Keys Up/Down Key© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 72
  • Cisco Unified IP Phone 6911 Single-line endpoint Earth-friendly with Reground and Incoming Recyclable PlasticsCall/Message Waiting Indicator Paper Label InsertRedial, Call Waiting and (contacts, features) Messages Handset Styles: Transfer, Conference Slimline & Standard & Hold Full-duplex Speakerphone 10/100 Ethernet Switch Port (rear) Co-branding Plate One Tri-color Illuminated Line Rounded Key Ergonomic Keys Speakerphone Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73
  • Cisco Unified IP Phone 6921 Two-line endpoint Earth-friendly with Reground and Incoming Recyclable Plastics 396 x 81 Monochrome,Call/Message Waiting White Backlit, Pixel Indicator Anti-glare LCD DisplaySettings, Directory and Four Programmable Messages Soft-label Keys Handset Styles: Transfer, Conference Slimline & Standard & Hold Full-duplex Speakerphone Two Tri-color Illuminated Line Co-branding Keys Plate 10/100 Ethernet Rounded Switch Port (rear) Ergonomic Keys Headset Key Speakerphone Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74
  • Cisco Unified IP Phone 6941 and 6945 Four-line endpoint Earth-friendly with Reground and Recyclable Plastics Incoming 396 x 162 Monochrome,Call/Message Waiting White Backlit, Pixel Indicator Anti-glare LCD Display & Four tri-color LEDSettings, Directory and illuminated Messages Line/Feature Keys Handset Styles: Four Programmable Slimline & Standard, Soft-label Keys Wideband - 6945 Transfer, Conference Full-duplex & Hold Speakerphone 10/100 Ethernet Co-branding Switch Port (rear), Plate 10/100/1000 - 6945 Rounded Ergonomic Headset Key, Keys Wideband - 6945 Speakerphone PoE Class 1 - 6945 Key Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75
  • Cisco Unified IP Phone 6961 Twelve-line endpoint Earth-friendlyand Reground with 396 x 81 Monochrome, White Backlit, Pixel Recyclable Plastics Anti-glare LCD Display IncomingCall/Message Waiting IndicatorFour Programmable Soft-label KeysSettings, Directory and Messages Handset Styles: Twelve tri-color Slimline & Standard illuminated LED Line/Feature Keys and Full-duplex Paper Label Inserts SpeakerphoneTransfer, Conference & Hold 10/100 Ethernet Switch Port (rear) Co-branding Plate Headset Rounded Keyergonomic keys Speakerphone Mute Key © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76
  • Cisco Unified Video Advantage 2.2Face-to-face Communications Enhance Visual Collaboration • Alternative to Cisco Unified Video Camera Virtual face-to-face communications Video as simple as a phone call • VT Camera III resides on top of PC • User Experience: HD video capable (PC dependent) Privacy shade for video mute H.263 and H.264 video standards Video up to 30 fps (CIF/SIF standards) Video signal indication • PC Requirements Windows 2000, XP Pro, Vista Business/Enterprise Edition Pentium P4 2.8Ghz or higher Video Graphics Card 1024 x 768 or higher© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77
  • Cisco Unified IP Phone 6900 SeriesOverview6901 6911 6921 6941/6945 6961© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78
  • New Cisco Endpoints To Capture VDITransition And Enable Rich Media • New desktop virtualization endpoints simplify IT deployment, security, scalability • Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series First PoE desktop solution • Supports VMWare View 4.5 and Citrix XenDesktop in Data Center© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79
  • Cisco Unified IP Phone 6900 SeriesEarth-friendly Enhancements • Reduced power consumption Power save administrative option ASIC components • Reground & recyclable plastics • Restriction of Hazardous Substances (RoHS) Compliant© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80
  • Cisco Unified IP Phone 6900 SeriesPortfolio Benefits • Reduced Total Cost of Ownership Affordable pathway to Cisco UC Video reduces OPEX expenses Power save reduces consumption Desktop virtualization for hardware and software consolidation Expanded Choice Enhances your ability to tailor solutions to individual user needs Color and handset options delivers flexibility for global deployments • Enhanced User Experience Fixed keys for common functions Single-call per-line for traditional-telephony call interaction Rounded keys (ergonomics)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81
  • Cisco Unified IP Phone 6900 Series Media Communication Platforms • Minimum Release Requirements Cisco Unified Communications Manager 7.1.2 and later Cisco Unified Communications Manager Business Edition 7.1.2 and later Cisco Unified Communications Manager Express with ISR on 8.0© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 82
  • In Closing…• Cisco and our partners are committed to delivering world class user experiences• Offer a broad portfolio of endpoint and client solutions today• Evolution of our portfolio continues, building upon our core competencies in collaboration, , virtualization, network evolution and user experience• The IP Phone 6900 Series delivers: Cost-effective access to Cisco UC Access to video communications to accelerate decision making and reduce OPEX costs Opportunity to consolidate the desktop with hardware and software TCO reduction Easy-to-use, reliable endpoints to help your organization enhance collaboration© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83
  • Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product Images & More!• Cisco Unified IP Phone 6900 Series www.cisco.com/go/ipphones/6900• View the 6900 Series endpoints in 3D right from your own computer! http://www.cisco.com/en/US/products/ps1 0326/prod_presentation_list.html• Cisco Unified Video Advantage 2.2 and the VT Camera III www.cisco.com/go/cuva• Desktop virtualization www.cisco.com/go/vdiendpoints© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 84
  • Join the Conversation… Cisco Collaboration Community • Find answers to business and product questions • Access user-contributed tools and real world advice • Get direct access to experts worldwide • Share unfiltered opinions and perspectives www.cisco.com/go/joinconversation© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85
  • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86
  • Cisco Unified SIPPhones 3900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87
  • Cisco Unified SIP Phone 3905 Available June 2011Basic IP Communications• Single-line IP Phone• Analog and digital phone replacement –Traditional telephony-like user experience• Centralized management with IP solution• High-resolution pixel based display• Full duplex speakerphone• IEEE 10/100 switch for collocated PC• Eco-friendly: IEEE PoE Class 1• Platform support: –Cisco Unified CM 8.5 –Cisco Unified CM Business Edition 5000/6000 with 8.5 –Cisco Unified CM Business Edition 3000 (8.6)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88
  • Backup DetailFor Cisco Field/PartnersOnly © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89
  • Jabra BIZTM 2400 SeriesA new standard in quality and comfort • Cisco 89xx & 99xx Series IP Phones & Cisco IP Communicator • Neodymium stereo hi-fi speakers (80Hz - 16,000Hz) PureVoice noise cancelling microphone • Toggle wheel for volume control with Call Control buttons (hook, mute) and two programmable soft- buttons • Industry-first corded headset with build in Bluetooth connection for mobile phone • SafeTone technology offering full noise protection EU noise-at-work compliant • Super soft memory foam ear cushions • 360° FreeSpin boom prevents breakage • Available in USB or RJ-9 and variety of wearing styles and microphone options© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 90
  • Jabra BIZ 620 USBExceptional quality at an affordable price • Plug and Play with Cisco 89xx & 99xx series IP Phones & Cisco IP Communicator • True wideband sound (6,800Hz) for maximum call clarity • Noise-cancelling microphone • Available in mono or duo speaker configurations • Leatherette ear cushions • Lightweight, sturdy design with adjustable boom arm and speaker chambers • PeakStop™ acoustic shock protection • In-line controls for answer/end , volume and mute© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 91 91
  • Accessibility for Cisco Unified IP PhonesTenacity Do you have customers with employees who have accessibility needs? • Cisco’s Solutions Plus program Tenacity is the leading software firm in the accessible telephony industry Ensures Cisco Unified IP Phones will be accessible now and into the future • Accessibility is required/mandated in many markets • More Info and Product Details: Cisco Field via VTG: http://wwwin.cisco.com/voice/products/solutionsplus/tenacity/index.shtml#tab=0 Cisco Partners via Partner Central: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/ip_telephony.html Tenacity Website: http://www.accessaphone.com/© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 92
  • Tenacity accessaphone™ • Windows-based application that is an assistive technology for Cisco Unified IP Phones • Built-in text-to-speech • Enhances call control access Enables individuals with low vision or mobility impairments to have access and improved usability to the following features: Key Features •Audible Caller ID with name/number •Audible confirm of new voice mail •Audible Call Log, Auto Answer •Announces Current Calls/Phone Status •Announces Who is on Hold •Dialing Shortcuts • Speed Dial, Redial, Dial From Call Log •High Contrast Display with accessible icons and Keyboard Control© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 93
  • Tenacity ipTTY™ • Windows based software application • SIP soft phone available for every user on the network • Enables communications with customer and internal TTY machines Note: Cisco Device License is required to register TTY extension on Communications Manager) Key Benefits •No analog lines required •No text relay service required •Supports Hearing Carry Over (HCO) and Voice Carry Over (VCO) •Multi-lined Display •Saves Text Conversation, Recent Calls List, and “Canned” Initial Response© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 94
  • Tenacity Contact Information Susan Chappell, President Dustin Armstrong, Director of Operations 337-735-9532 337-735-9506 schappell@accessaphone.com darmstrong@accessaphone.com Customer Support 866-756-0321 phone 377-233-8329 TTY support@accessaphone.com Pre-recorded Demonstrations of accessaphone and ipTTY http://www.accessaphone.com/index.php/product-video© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95
  • IP Endpoint Customer Adoption RatesThere’s definitely room to grow.. • Consider these recent market findings… Only 40% of lines off an IP PBX are configured with IP endpoints 50% of businesses who deploy an IP communications system opt for continued use of legacy TDM phones • …and these market projections: Shipments of business endpoints projected at cumulative annual growth rate (CAGR) of 19% through 2012 IP endpoints for businesses (corded, cordless DECT and WLAN) estimated to be a $5B market by 2012 Sources: In-Stat and Gartner/Dataquest - 2009© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96
  • Cisco Unified IP Phone Portfolio At-A-Glance… HigherVoice/ 9900 Series 9900 Series 9900 SeriesVideo/ PORTFOLIO AVG LIST PRICE ($USD)Apps 8900 Series 8900 Series 8900 SeriesIP PHONE APPLICATIONS 7900 Series 7900 Series 7900 Series 7900 Series SPA 500 Series 6900 Series 6900 Series 6900 Series SPA 500 Voice SPA 900 Series Lower Series 3900 Series 3900 Series 3900 Series SPA 9000 UC-500 Unified Unified CMBE Unified CM CME on ISR © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97
  • Cisco Unified IP Phone Portfolio Positioning What to sell when… SMB*/Mid-Market** Enterprise/Mid-Market SPA 500 Series* 6900 Series 7900 Series• Cost-effective offer–SMB/Hosted • Cisco UC for budget constrained • Numerous options within Series• MP3 file playback, scrolling • Business-grade voice (SCCP/SIP) (desk, wi-fi phones, conf. room) picture gallery (SPA525 only) • Needs multiple line options • Full multimedia applications suite• Advanced features with Color • Basic applications (XML-audio) • Reduced TCO & device Display, Bluetooth, Wireless, • Green enhancements important consolidation with VDI Speaker • Reduced TCO & device • Gigabit Ethernet & color displays• Cisco (SPCP), SIP, 3PCC consolidation with VDI (selected models) 3900 Series** 8900 Series 9900 Series• Replace Analog/Digital Phones • HQ video and HD Audio elevate • Affordable and scalable HQ video• Basic IP Communications communications • Reduced TCO & device• Bus Edition 3000/5000/6000 and • Reduced TCO & device consolidation with VDI Unified CM consolidation with VDI • Bluetooth integration for mobility• Low power for green solution • Full multimedia applications suite • Largest, high res color displays• Display, speakerphone for • Flexible connect: USB, BT, GigE • Wi-Fi for ROI, reduced costs © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98 productivity • Green enhancements of interest • Color/handset choice important
  • Cisco Unified IP Phone Portfolio Key Endpoint Attribute ComparisonPortfolio Switch Bluetooth Endpoint Applications Color Display Cisco Protocols/ No. of Lines Wi-Fi SIP/3PCC 10/100 Yes XML Yes SPCP & 5 YesSPA500 SIP/3PCC(SPA 9000 , UC-500,Hosted) 10/100 No No SIP/3PCC 1, 4, 6 NoSPA900(SPA 9000 , UC-500,Hosted) 10/100 & No Basic XML No SCCP/SIP 1, 2,4,12 No6900 Series 10/100/1000 (audio- focused)(Unified CM, CMBE, CMEw/ISR) (certain models) 10/100/ 1000 No XML, Widgets, Yes SIP ,SCCP 1,2,6,8 Yes (792x7900 Series (selected MIDlets, CUAE QVGA 3PCC and 24 models)(Unified CM, CMBE, CME models) (selected models) (certain -7940/60w/ISR, Hosted) models) 10/100/ 1000 Yes XML, Widgets, Yes (VGA) SCCP 4 or 5 No8900 Series (selected (selected MIDlets, CUAE, (SIP on (varies by(Unified CM, CMBE/CME models) models) VDI (selected selected model)with ISR (selected models) models)models) 10/100/ 1000 Yes XML, Widgets, Yes (VGA) SCCP & SIP 5,6 Yes (9971)9900 Series MIDlets, CUAE,(Unified CM, CMBE, VDI 3PCC –CME) 7940/7960 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 99
  • Cisco Unified IP Phone 3900/6900 SeriesOvercoming Customer Obstacles • Customer: “The price of Cisco endpoints are too expensive for my budget” Response: Re-engage with the IP Phone 3900 (if SIP) or 6900 Series (SCCP/SIP). 3900 Series is basic IP communications. Custs interested in video (now or in future) or endpoint apps, such as XML, then lead with 6900 Series • Customer: “The IP Phone 3900/6900 Series’ are less expensive, therefore performance is of less quality” Response: Not so. These portfolios meet Cisco’s stringent design and quality objectives for IP communications. • Customer: “My analog or digital phones do the job. I do not need IP phones.” Response: Cisco Unified IP Phones boost worker productivity and reduce costs, taking advantage of the rich communication services from Cisco Unified Communications media servers. Ask the customer some questions about the current capabilities of their endpoint solutions. Examples: Does your customer support remote workers? The 3900/6900 Series offers an affordable solution that can be quickly (and remotely) configured and managed for teleworkers. Compare that to traditional PBX Off Premise Extension (OPX) solutions. The IP Phone 6900 Series supports extension mobility, a feature which enables workers to access their communication services, as if they were at their own desk. Can their analog phones do this? The IP Phone 6900 Series can automatically make calls from MS applications on Windows-based PC’s. The Click-to-call Widget is a free from Cisco, increasing employee productivity. Telephony costs are reduced from erroneous dialing. Compare that to their traditional solution Wish to collaborate with video now or in the future? The IP Phone 6900 Series supports video calling with a single click on 6911 through 6961 models using Cisco Unified Video Advantage 2.2 and the VT Camera III for your PC monitor..© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 100
  • Cisco Unified IP Phone 6900 Series Customer, Their Challenges and Why Buy? The 6900 Series delivers a fully featured, enhanced user experience at an attractive price Customer Profile Customer Challenges Reasons to Purchase • Enterprise and Mid- • Understaffed IT • Lower cost entry to market Departments UC • Branch offices • Budget constrained • Enables migration • Remote Teleworker • Lower technology from legacy to IP • Limited need for awareness • More robust feature applications • Slower technology set than legacy • Unwilling to adoption rate systems sacrifice essential • Current portfolio • Supports green features for price ergonomically initiatives • Retail, Healthcare, unappealing or • Provides ergonomic Manufacturing, unfriendly choices Education, Govt*, • Desktop Finance, Hospitality virtualization option© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 101 Note: For US Govt opportunities, not TAA compliant
  • Helping You Sell… Key Takeaways with the IP Phones 6900 Series • Cost-effective addition to Cisco’s Unified IP Phone portfolio of endpoints enhances customer choice • Offers entry to Cisco UC for customers with constrained budgets • Offers migration path to video communications with Cisco Unified Video Advantage • Desktop virtualization for TCO in hardware and software consolidation with tower option • New ergonomic design simplifies and enhances user experience Single-call per-line appearance, rounded keys, backlit pixel displays, choice in colors and handset styles© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 102
  • Single Call Per LineExample Call Treatments with the 6900 andSelected 8900 Series • Each line is pre assigned to handle one incoming call at a time and maximum of two calls. • One exception is that only [CTI] applications can initiate the 2nd incoming call. • The call waiting call is offered to the next idle line through call forward busy configuration. This is also referred to as ‘inbound rollover’. • The user can only invoke a consult call (transfer/conference) on the same line. • The user can swap between the consult call and the original call (held) via the swap soft key or by toggling the line key. • User may answer an incoming call or initiate a new call while on a consult call. • User may elect to conference/transfer the two held calls at a later time, if desired. • Outbound calls, except the consult call, are made on an idle line only. This is also referred to as ‘outbound rollover’. • The outbound rollover is completely controlled within the phone – Unified CM will see this as if the user is initiating a call on the specified line.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 103
  • Cisco Unified IP Phones 8900 Series Customer, Their Challenges and Why Buy? Advances collaboration with interactive video and desktop virtualization Customer Profile Customer Challenges Reasons to Purchase • Enterprise and Mid- • Geographically • HQ video elevates market dispersed teams communications • Branch offices require higher audio • HD voice increases • Remote Teleworker & video performance productivity • See business value • Increasing employee • USB enhances user in applications productivity experience with • Has green initiatives • User community added options or is receptive to demanding more • High-resolution green solutions mobile phone-like color displays • Retail, Healthcare, phone features • Earth-friendly Manufacturing, • Current portfolio enhancements Education, Govt*, ergonomically • Reduces costs with Finance, Hospitality unappealing or VDI unfriendly© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 104 Note: For US Govt opportunities, not TAA compliant
  • Helping You Sell… Key Takeaways with the IP Phones 8900 Series • Addition to Cisco’s Unified IP Phone portfolio of endpoints enhances customer choice • Positioned and priced between 9900 Series and 7900 Series Built-in video communications as easy as making a phone call (8941/8945). CUVA support for 8961. Choice of endpoint applications (XML on all, MIDlets on 8961), USB (8961) and higher-resolution VGA quality displays, enhanced acoustic sound chamber for high-definition voice on all models • Takes advantage of new user-friendly, clutter-free ergonomic design Rounded ergonomic keys, backlit pixel-based higher-resolution color displays© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 105
  • Cisco Unified IP Phone 9900 Series Customer, Their Challenges and Why Buy? Advances collaboration and personalization with video and desktop virtualization Customer Profile Customer Challenges Reasons to Purchase • Enterprise and Mid- • Understaffed IT • Affordable, scalable market department video at their pace • Branch offices • Higher travel and • IT investment • Remote Teleworker overhead costs protected w/video • See business value • Geographically assurance in applications dispersed teams • Wi-Fi reduces costs • Has green initiatives • User community and increases ROI or is receptive to demanding more • Highest resolution green solutions mobile phone-like color displays • Retail, Healthcare, features • Earth-friendly Manufacturing, • Current portfolio enhancements Education, Govt*, ergonomically • Reduces costs with Finance, Hospitality unappealing or VDI unfriendly© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 106 Note: For US Govt opportunities, not TAA compliant
  • Helping You Sell… Key Takeaways with the IP Phones 9900 Series • Addition to Cisco’s Unified IP Phone portfolio of endpoints enhances customer choice • Positioned and priced as premier line in Cisco Unified IP Phone portfolio • Video integration is ergonomically designed, reducing complexity of installation and freeing PC for other applications. Video call is natural (just make a phone call) • Wi-Fi option on 9971 offers greater ROI and reduced infrastructure/admin costs with WLAN Networks • Advanced multimedia capabilities with Bluetooth, USB and Higher-resolution VGA quality displays, enhanced acoustic sound chamber for High-definition voice • Takes advantage of new user-friendly, clutter-free ergonomic design Rounded ergonomic keys, backlit pixel-based higher-resolution color display, choice in handset styles and colors, multiple line appearance with session keys to aid navigation between concurrent calls on primary or shared lines© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 107
  • Definitions • Single-call-per-line mode (SCPL) Ties calls to individual line buttons. Unified CM supports this behavior via an old (1 DN per button [1DPB]) and a new configuration model (DN spans multiple buttons [DSMB]) • Multiple-call-per-line mode (MCPL) A phone deployment model that permits more than one call to be managed on a single line button. The user must use a rocker key to select the call to be managed. • Inbound Rollover Configuring same DN in multiple partitions and setting up busy call forward • Outbound Rollover When transfer or conference operation invoked, the resulting consultation call is initiated on a different line (DN) than the primary call. The completed operation is referred to as Transfer/Conference across lines. • Join Across Lines (JAL) The conferencing together of 2 independent calls (no consultation call) that are on different lines (DNs) • Direct Transfer Across Lines (DTAL) The transferring of 2 independent calls on different lines (DNs) together (no consultation call) • Busy Trigger (BT) Busy Trigger threshold for incoming calls. For the 6900 Series, BT shall be preset to 1. • MNC (Maximum number of calls) Maximum Number of calls allowed for the device. This includes both incoming and outgoing calls. For the 6900 Series, this is preset to 2.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 108
  • 7937G Audio Features • Full Duplex Support for Type 1 full duplex audio operation as defined by the IEEE 1329 specification, both in narrowband (3.3 kHz) and wideband (up to 14 kHz) • Room Coverage Up to a 20 foot radius or up to 30’ X 40 with the optional extension microphone kit • Keypad Noise Mitigation: Keypad noise pickup of mute, phone, and volume buttons as used in typical calling scenarios • Automatic Gain Control Microphones support room AGC of up to 9 dB to pick up participants who are further from the phone • Codecs supported: G.722, G.711 A-law, G.711 u-Law, G.729A, G.729 All microphones are individually echo-cancelled, including All microphones are individually echo-cancelled, including extension microphones and any microphone connected via the extension microphones and any microphone connected via the Audio Application port. Audio Application port.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 109