COMMUNICATION BARRIERS Presented By Dharma Narayana Sahu Centurion university Reg no 110202MBR008
WHAT IS COMMUNICATION Communication is not only the transaction of the lesson but also to get the proper understanding. communication involves a sender and a receiver (or receivers) conveying information through a communication channel.
says Who... what... in what way... to whom...Communicat Message Medium Receiveror Feedback
TYPES OF COMMUNICATION BARRIER There are many barriers to communication, although they can be categorized into three… Physical barriers are things like: - distance - disconnected cable - disability or decease - unclear message
Cultural barriers are things like: - misunderstanding the meaning of the message - Prohibited subjects - Assumptions and prejudice - Different language .
Psychological barriers are things like: - Shame - Guilty - Shyness - Fear - Uncertainty - Mistrust - Hatred
BARRIER EXPLANATION Language The communication message might not use vocabulary that is understood by the receiver – e.g. too much use of technical or financial jargon Noise Various things stop a message from getting through or being heard – e.g. poor connection, background noise, distractions, too many people speaking Overload Too much information can cause problems e.g. slow down decision making Emotion The relationship between the sender and receiver of communication might adversely affect the message – which could be ignored or misinterpreted Gaps Too many intermediaries (e.g. too many layers in hierarchy through which message has to be passed) might prevent or distort the message Inconsistency If people receive conflicting or inconsistent messages, then they may ignore or block them
OVERCOMING THE BARRIERS Taking the receiver more seriously Thinking more clearly about the message Delivering messages skilfully Focusing on the receiver Using multiple channels and encoding Securing appropriate feedback