Raising all the ships on the sea - The future of learning and collaborative work

Raising all the ships on the sea David Gurteen Gurteen Knowledge The future of learning and collaborative work

Future of learning & collaborative work
Sharing
Learning
Collaboration
Autonomy

Sharing

Tragedy of the commons Depletion comes with use

Cornucopia of the commons Abundance comes with use

Standing upon the shoulders of giants If I have seen further than others, it is by standing upon the shoulders of giants. Sir Isaac Newton

We all need to raise the ships on the sea By contributing to the commons: blog, tweet, wikipedia, quora, articles, forums, talks

Learning

Kindling the fire The mind isn’t a vessel to be filled, it’s a fire to be kindled. Plutarch

Conversation is a powerful learning tool Conversation is the most powerful learning technology ever invented. Jay Cross, Informal Learning

We understand the world through conversation For all our knowledge, we have no idea what we're talking about. We don't understand what's going on in our business, our market, and our world. KM shouldn’t be about helping us to know more. It should be about helping us to understand . So, how do we understand things? It's through stories that we understand how the world works. David Weinberger The Cluetrain Manifesto

Collaboration

Doing things to people
How do we make people share?
How do we incentivise people?
How do we motivate people?
How do we get people to engage?
How do we make people use the system?

We need to work together An innovative, healthy organization requires that we work with people rather than do things to them . Alfie Kohn

Rewards
Research shows that giving rewards (even praise) actually results in worse performance and undermines intrinsic motivation.
To the best of my knowledge, no controlled scientific study has ever found a long-term enhancement of the quality of work as a result of any reward system. Alfie Kohn

Punished by rewards
Rewards punish
Rewards rupture relations
Rewards ignore reasons
Rewards deter risk taking
Rewards undermine interest
Credit: Alfie Kohn, Punished by Rewards

If we don’t reward what do we do?

Alfie Kohn
Pay people well
Pay people fairly
Then do everything possible to make money (rewards) off people’s minds
Incentives, bonuses, pay-for-performance-plans and other reward systems violate this last principle by their very nature!

Bob Buckman Our approach to KM is far more than stick or carrot. "Knowledge Sharing is your job. Do it!" As a reward you may keep your job.

Daniel Pink
Drive: The surprising truth about what motivates us
Provide opportunities for
Autonomy
Mastery
Purpose

Love what you do Loving what you do is a more powerful motivator than any goody including money. Alfie Kohn

Autonomy

The Power of Positive Deviance Positive Deviance is an approach to instigating behavioral and social change

The Vietnam Story At the start of the pilot 64% of children in the pilot villages were malnourished . At the end of the two year pilot, malnutrition fell by 85%. Credit: Flickr Sondra Stewart

Principles
Avoid grandiose aims.
Start with the problem.
Participants are not coerced.
The facilitators only teach and support the process.
All stakeholders are encouraged to be involved.
The community discovers the solution for itself.
If solution repeated - start again.
Key success factor is OWNERSHIP of the problem and the solution.
Best practice is avoided.
Credit: Flickr Sondra Stewart

Autonomy
Google
AMP
DSE
And others

The Future The best way to predict the future is to create it. Peter Drucker

www.gurteen.com David GURTEEN Gurteen Knowledge Fleet, United Kingdom Tel: +44 7774 178 650 Email: david.gurteen@gurteen.com

Some slides that I did not use that you might enjoy or find useful

Summary
Contribute to the commons.
Have more learning conversations.
Stop doing things to each other and start to work together.
Give people more autonomy.

Books
Cognitive Surplus
Creativity and generosity in a connected age
Clay Shirkey
Wikinomics
How mass collaboration changes everything
Don Tapscott and Anthony D. Williams
The World is Flat
The globalize world in the twenty-first century
Thomas L. Friedman
Here Comes Everybody
The power of organizing without organizations
Clay Shirky
Drive
The surprising truth about what motivates us
Dan Pink
The Power of Positive Deviance
How unlikely innovators solve the world’s toughest problems
Richard Pascale, Jerry Sternin, Monique Sternin

Cognitive Surplus Cognitive Surplus is the free time that people have on their hands to engage in collaborative activities, specially as applies to web 2.0. Wikipedia is an example of the wide-scale deployment of cognitive surplus.
Cognitive Surplus
Creativity and generosity in a connected age
by Clay Shirkey
Wikinomics
How mass collaboration changes everything
By Don Tapscott an d Anthony D. Williams

No grand plans We should be focused on real, tangible intractable problems not aspirational goals. We should deal pragmatically with the evolutionary possibilities of the present rather then seeking idealistic solutions. Dave Snowden

Emerging a slightly different person The kind of conversation I’m interested in is one in which you start with a willingness to emerge a slightly different person. Theodore Zeldin

It is practice that advances knowledge It is easier to act your way into a new way of thinking than think your way into a new way of acting Jenny & Monique Sternin

We must become the change We must become the change we want to see in the world. Mahatma Gandhi

Conversation is our most effective KM tool Our most effective KM tool is conversation. The words we choose, the questions we ask, and the metaphors we use to explain ourselves, are what determine our success in creating new knowledge as well as sharing that knowledge with each other. Nancy Dixon Common Knowledge Associates

On being taught Personally I'm always ready to learn, although I do not always like being taught. Sir Winston Churchill

Conversation is creative Conversation is a meeting of minds with different memories and habits. When minds meet, they don't just exchange facts: they transform them, reshape them, draw different implications from them, engage in new trains of thought. Conversation doesn't just reshuffle the cards: it creates new cards. Theodore Zeldin Conversation

Licence
You may use these slides under the following Creative Commons Licence
Attribution-Share Alike 2.0
http://creativecommons.org/licenses/by-sa/2.0/uk/

Raising all the ships on the sea - The future of learning and collaborative work

by David Gurteen

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Raising all the ships on the sea - The future of learning and collaborative work Presentation Transcript