Culture mapping: Space and place
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  • 9. From McKinsey study, published in Creative Destruction by Richard Foster and Sarah Kaplan 9
  • 10. IBM CEO survey 10
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  • 63. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values 63
  • 64. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual 64
  • 65. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Passion for innovation 65
  • 66. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much 66
  • 67. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch Many brakes, few accelerators 67
  • 68. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch We fear and avoid risk Many brakes, few accelerators 68
  • 69. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values Collaboration Fast, flexible decision making Flat, networked organization Passion for innovation We value diversity We value people Respect the individual We innovate but don’t launch much Need layers of approvals to launch We fear and avoid risk Most innovations fail Experiments are costly No action is better than wrong action Many brakes, few accelerators 69
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  • 76. CYBEA Journal 76
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  • 114. Acted values - Values that can be inferred from evidence and levers - Values that we demonstrate by our behavior Culture map for Evidence How do we behave? What is observable? - how we work together - the language we use - How we collaborate, compete, create, and control? - The spaces we work in Levers What are the “rules of the game” (formal and informal) that drive our behavior? - Who controls what - How we make decisions - How we allocate resources - What we reward - Design of the workspace and its rules Values Assumptions (Based on acted values) - Why do we believe these values will help us succeed? - Why do we believe these values give us competitive advantage in our marketplace? © 2013, Dave Gray. Liminl LLC Stated values - What we say we value - Public statements about values 114
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