Choosing The Right CMMS


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Dave Bertolini discusses some key considerations for your CMMS selection.

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Choosing The Right CMMS

  1. 1. The Big Question Answered By Dave Bertolini, People and Processes, Inc.
  2. 2. As a routine provider of i-Presentations and Maintenance Tips for Reliability Web, I have been repeatedly asked the same question; “What’s the best CMMS?” In an attempt to save my fingers from hundreds of individual email responses let me answer that for you now.
  3. 3. The one you will identify by conducting a needs assessment at your facility, understanding your operating environment, your equipment, and your people. Take the time to include and survey all functional areas to determine additional CMMS needs. Determine who will provide these answers. Be cautious to not develop an unrealistic list of wants. Remember the MM is Maintenance Management do not let it become a computer system initiative.
  4. 4. The right CMMS is, the one you will fully implement and have integrated into everyone’s daily activities.  Ensure everyone in all areas are aware of the time and resources required to fully and properly implement your CMMS.  Develop a plan to implemented all functionality of the system. It makes no sense to buy it only to underutilize it.  Use the information gathered during your needs assessment as the framework for your implementation plan to ensure all needs are included.
  5. 5. The right CMMS is, the one you develop your Standard Operating Procedures (SOP)document that details the implementation decisions you made, how you will utilize the system at your site, and ultimately train your personnel with. A structured document detailing the implementation is a requirement for success during and following your CMMS implementation to ensure maximum system utilization.
  6. 6. The right CMMS is, the one you train your personnel in the utilization of the system and the resident data within it utilizing your Standard Operating Procedures document. Train by defined roles and responsibilities to ensure personnel understand their interface with the system and are capable of accomplishing their tasks while entering valid and meaningful information. Equally important is the understanding how to extract and utilize information.
  7. 7. The right CMMS is, the one you will develop an auditing process to ensure valid historical data collection is occurring. The auditing process will validate that standardized data collection is occurring and identify any areas of weakness or shortcomings to address. A collection of inaccurate or unstructured non-standardized data yields information of little value.
  8. 8. The right CMMS is, the one you will rely on for all maintenance, production, and management decisions and actions. All the work that has been accomplished to select, implement, and optimize your CMMS was to create an effective informational infrastructure so you can make sound decisions based on valid information.
  9. 9. There really is no one “best system”, the real answer is almost any system will work if:  Implemented properly  Trained on correctly  Utilized by all  Audited routinely to ensure standardized data collection. People and Processes, more than a name, it’s a way of getting work done through people and established processes.
  10. 10. 800-930-4276