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Intranet 2.0 in 10 not so easy steps
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Intranet 2.0 in 10 not so easy steps

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From KMWorld 08, this presentation covers the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0 -- a simple, social intranet that helps employees …

From KMWorld 08, this presentation covers the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0 -- a simple, social intranet that helps employees collaborate, share ideas and find information.

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  • 1. Darren Gibbons, President of OpenRoad Communications Developer of ThoughtFarmer [email_address]
  • 2.  
  • 3.  
  • 4.  
  • 5.  
  • 6.  
  • 7.  
  • 8.  
  • 9.  
  • 10.  
  • 11.  
  • 12.  
  • 13.  
  • 14. Top Down #
  • 15. Bottom Up #
  • 16. Silos #
  • 17. Transparency #
  • 18. Broadcast #
  • 19. Conversation #
  • 20. Friction #
  • 21. Flow #
  • 22. Blow up the old intranet. # 1
  • 23. # rm -rf * # 1
  • 24. Turn users into authors # 2
  • 25. # 2
  • 26. 2 By turning users into authors: Intranet becomes self-healing No distortion in knowledge transfer Employees feel trusted, empowered No excessive burden on a few people Does it work?
  • 27.  
  • 28.  
  • 29.  
  • 30.  
  • 31. Email-free Wednesdays. # 3
  • 32. Source: http://wilsonml.wordpress.com/2008/04/08/email-versus-wiki-collaboration-graphic-a-big-hit/
  • 33. Add signals. # 4
  • 34. # 4
  • 35. # 4
  • 36. Provide scaffolding. # 5
  • 37. Sample structure
    • Tools and Links
    • People
    • How-To
    • News
    • Projects
    • Offices
    # 5
    • Departments
      • Corporate
      • Engineering
      • Finance
      • Human Resources
      • IT
      • Legal
      • Marketing
      • Sales
  • 38. Hold a barnraising. # 6
  • 39. 6
  • 40.  
  • 41. Make them use it. Once. # 7
  • 42. # 7
  • 43. # 7
  • 44. Lead by example. # 8
  • 45.  
  • 46. # 8
  • 47. Expose the social context # 9
  • 48. Each user’s Place includes: Contact information Manager & Direct Reports Pages she’s created Room for discussion Her list of “Favourites” And her recent contributions.
  • 49.  
  • 50.  
  • 51.  
  • 52. “ Games and humour and satire are pretty normal ways of working out how new forms of communication work, how they can add value. But soon they grow up.” — CIO of DrKW, European investment bank
  • 53. Get the intranet “in the flow”. # 10
  • 54.  
  • 55. BTEAPHMLEG #
  • 56. B low up the old intranet. T urn users into authors. E mail free Wednesdays. A dd signals. P rovide scaffolding. H old a barnraising. M ake them use it. Once. L ead by example. E xpose the social context. G et the intranet “in the flow”. #
  • 57. How 2.0 is your intranet? #
  • 58. Darren Gibbons [email_address] www.thoughtfarmer.com #
  • 59. Photo Attributions
    • http://flickr.com/photos/esparta/405205410/
    • http://flickr.com/photos/amandavivan/63171775/
    • http://flickr.com/photos/thivierr/1392328331/
    • http://flickr.com/photos/zoomzoom/304135268/
    • http://www.flickr.com/photos/philgyford/20553280/
    #