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Intranet 2.0 in 10 not so easy steps
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Intranet 2.0 in 10 not so easy steps

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From KMWorld 08, this presentation covers the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0 -- a simple, social intranet that helps employees ...

From KMWorld 08, this presentation covers the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0 -- a simple, social intranet that helps employees collaborate, share ideas and find information.

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Intranet 2.0 in 10 not so easy steps Intranet 2.0 in 10 not so easy steps Presentation Transcript

  • Darren Gibbons, President of OpenRoad Communications Developer of ThoughtFarmer [email_address]
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  • Top Down #
  • Bottom Up #
  • Silos #
  • Transparency #
  • Broadcast #
  • Conversation #
  • Friction #
  • Flow #
  • Blow up the old intranet. # 1
  • # rm -rf * # 1
  • Turn users into authors # 2
  • # 2
  • 2 By turning users into authors: Intranet becomes self-healing No distortion in knowledge transfer Employees feel trusted, empowered No excessive burden on a few people Does it work?
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  • Email-free Wednesdays. # 3
  • Source: http://wilsonml.wordpress.com/2008/04/08/email-versus-wiki-collaboration-graphic-a-big-hit/
  • Add signals. # 4
  • # 4
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  • Provide scaffolding. # 5
  • Sample structure
    • Tools and Links
    • People
    • How-To
    • News
    • Projects
    • Offices
    # 5
    • Departments
      • Corporate
      • Engineering
      • Finance
      • Human Resources
      • IT
      • Legal
      • Marketing
      • Sales
  • Hold a barnraising. # 6
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  • Make them use it. Once. # 7
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  • Lead by example. # 8
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  • Expose the social context # 9
  • Each user’s Place includes: Contact information Manager & Direct Reports Pages she’s created Room for discussion Her list of “Favourites” And her recent contributions.
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  • “ Games and humour and satire are pretty normal ways of working out how new forms of communication work, how they can add value. But soon they grow up.” — CIO of DrKW, European investment bank
  • Get the intranet “in the flow”. # 10
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  • BTEAPHMLEG #
  • B low up the old intranet. T urn users into authors. E mail free Wednesdays. A dd signals. P rovide scaffolding. H old a barnraising. M ake them use it. Once. L ead by example. E xpose the social context. G et the intranet “in the flow”. #
  • How 2.0 is your intranet? #
  • Darren Gibbons [email_address] www.thoughtfarmer.com #
  • Photo Attributions
    • http://flickr.com/photos/esparta/405205410/
    • http://flickr.com/photos/amandavivan/63171775/
    • http://flickr.com/photos/thivierr/1392328331/
    • http://flickr.com/photos/zoomzoom/304135268/
    • http://www.flickr.com/photos/philgyford/20553280/
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