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Help desk

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Transcript

  • 1. help Desk
    Dillon Gebhard
  • 2. Everyday duties
    Business casual
    Observe computers daily operation
    Observe system function
  • 3. Education
    Vo-tech training
    Related job experience
    Associates Degree
  • 4. Average Starting salary
    24.01 an hour
    49,900 a year
  • 5. benefits/disadvantages
    + Ability to help people out
    +Practical solutions for most problems
    -Sit in a office all day
    -deal with bad customers
  • 6. Interesting facts 1
    More then just customer support
    -Fix computers on site
    -Printer support
    -Oversee computers on site
  • 7. Interesting facts 2
    Security
    Internet
    Hacker
    Virus
  • 8. Interesting facts 3
    server infrastructures
  • 9. Interesting Facts 4
    Telephony
    a lot of calling
    Support over the phone
  • 10. Interesting facts 5
    Data processing
    Putting numbers or names into the comptuer
  • 11. Interesting Facts
    Work Values
    -Relationships -working Condition
    -Achievement
  • 12. Links
    http://online.onetcenter.org/link/summary/15-1041.00
    http://jobview.monster.com/Client-Systems-Engineer-IMS-Ops-Help-Desk-Job-Danville-PA-US-87039571.aspx
    http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=QHKCV&ff=21&APath=2.21.0.0.0&job_did=J7X0R06QWC5CPL986YN