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Darla Garza, M.Ed., MCSE, MCTS<br />Phone: 210.394.7138<br />Email: firstname.lastname@example.org<br />LinkedIN profile: http://www.linkedin.com/in/darlagarza <br /> <br />SUMMARY OF QUALIFICATIONS<br />BIO STATEMENT<br />Darla Garza is an IT professional and educator with over a decade of experience as a Senior Information Executive and Systems Engineer, responsible for and experienced in server, applications, and database administration in large enterprise environments. Her career includes experience as a corporate trainer and in the academic classroom. She holds a Master's degree in education and is a Texas certified teacher. She has also earned MCP, MCSE and MCTS credentials with training and skills in SQL Server 2008 R2 Administration, Windows Server 2008 R2 Enterprise Administration, UNIX Administration, Web Development, and Project Management. <br />INSTRUCTOR/TRAINER/TEACHER<br />Curriculum development and delivery, corporate and academic<br />Learning Management Systems include, SharePoint eLearning, Moodle and BlackBoard <br />Constructivist Philosophy <br />Texas certified teacher <br /> <br />TEXAS EDUCATOR CERTIFICATIONS:<br />Technology Applications EC-12<br />Generalist EC-4<br />I have a background check on file at the Texas Education Agency and the FBI as required to teach. My teaching certificate is available on the TEA website.<br />MICROSOFT CERTIFICATIONS:<br />MCP - Microsoft Certified Professional<br />MCSE - Microsoft Certified Systems Engineer<br />MCTS – Microsoft Certified Technology Specialist<br />MCTS - SQL Server 2008 Implementation and Maintenance<br /> PROFESSIONAL MEMBERSHIPS:<br />The Professional Association for SQL Server<br />American Society for Training and Development<br />Association for Supervision and Curriculum Development<br /> <br />WORK HISTORY<br />May 2009 – May 2011<br />Hallmark College<br />San Antonio, Texas<br />(210) 694-9000<br />Position: Computer Networking Instructor<br />Instruct students in computer networking courses. RedHat Fedora Linux, SQL Server 2008 R2, Windows Server 2008 R2, active directory, server virtualization, and failover clustering. Responsible for lecturing classes, leading small groups, creating and grading assignments. Facilitate labs. Create and maintain virtual server environment, Develop and maintain course web pages in BlackBoard™ for all courses taught. Plan, prepare, and implement instructional activities that contribute to a climate where students were actively engaged in meaningful learning experiences. Identify, and modify instructional resources to meet the needs of students with varying backgrounds and learning styles. Assist in assessing curricular needs and offering plans for improvement. Maintain effective and efficient grade and attendance records. Provide a flexible, positive environment in which students were encouraged to be actively engaged in the learning process. Collaborate with peers to enhance the instructional environment. <br />September 2007 -- May 2009<br />Full time student at St. Mary’s University in San Antonio completed Master’s in Education Degree.<br />July 2000 – October 2007<br />Computer Sciences Corporation<br />CSC HR Service Center - (877) 612-2211<br />Position: Computer Systems Administrator<br />Analyze, log, and track complex software and hardware matters of significance pertaining to server and application issues to meet business needs. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Windows Server 2003 configuration and administration, VMware ESX Server configuration and administration. Cluster Server administration. Microsoft Exchange Server Administration. Recommend resolutions to complex matters of significance and coordinate the implementation of the approved course of action. Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved. Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures. Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes. Responsible for the development of monthly compliance reporting based on SLA metrics.<br /> Aug 1998 – July 2000<br />Lena Pope Family Services<br />Fort Worth, Texas <br />(817) 255-2500<br />Position: MIS Director <br />Information Systems Director responsible for facility wide information systems operations. Develop, maintain, and analyze information technology systems, standards, procedures and guidelines. Develop and manage budget for Information Technology department. Administer and maintain Sybase Database. Develop and run Crystal Reports. Represent management on all data and system matters and serve as liaison with auditors, suppliers and other outside entities. Provide advice and guidance to operations and management relative to data and system matters. Work with technical staff to evaluate all hardware, software, and network malfunctions and user problems. Recommend changes if appropriate to prevent future problems. Manage and Administer Sybase database social services record keeping system and train employees to use database front-end application. Train agency staff to ensure awareness of security threats, policies, and procedures necessary for efficient and effective use of systems.<br /> Dec 1996 - Aug 1998<br />CorpHealth<br />(817) 333-6400<br />Fort Worth, Texas<br />Position: Corporate Training Manager, Microsoft SQL Database Administrator<br />Training Manager responsible for PsychConsult™ management system training development and delivery. Delivered PsychConsult™ Instructor-led training to professional staff. Delivered Microsoft Office Suite Instructor-led training to professional staff. Collaborated with project team to install, configure, deploy and administer Windows Server operating system, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft Office Suite.<br /> Jan 1990 – Dec 1996<br />North Central TX Home Health<br />(817) 377-0880<br />Fort Worth, Texas<br />Position: Human Resources Assistant Director<br />Assisted Human Resources Director with personnel management for a large Home Health Agency employing over 500 employees in a 19 county service area. Developed, administered, and maintained Q&A Database. Maintained licensing and training documentation on all clinical and administrative staff. Negotiated Medical Insurance, Retirement Plan, and other benefit programs. Maintained all employee records.<br /> <br />EDUCATION<br />St. Mary's University<br />(210) 436-3701<br />Education Level: Master's Degree<br />Major: Education<br />GPA: 3.64<br />Master of Arts in Education program comprised of 18 hours in educational administration and leadership and 18 hours in teaching specialization: Organizational Theory and Administration, Instructional Supervision and Evaluation, Applied Educational Research, Educational Resource Development, Current Topics in Education, Clinical Practice in Education, Understanding Education in a Multicultural Society, Diagnosis and Correction of Learning Difficulties, Developmental Learning, Reading in Content Area, Clinical Practice in Education .<br />Upper Iowa University<br />(563) 425-5268<br />Education Level: Bachelor’s Degree<br />Major: Social Science<br />GPA: 3.59<br />Honors: Cum Laude<br />Social science disciplines including psychology, criminology, sociology, history, and government. Additional coursework includes business administration, marketing, statistics and accounting. <br />University of Texas at Arlington<br />(817) 272-2581<br />Education Level: Certificate Program<br />Major: Web Developer<br />Web Site Administration and Marketing, Web Page Design, Programming Fundamentals, PERL Programming<br />University of Texas at Arlington<br />(817) 272-2581<br />Education Level: Certificate Program<br />Major: UNIX Administration<br />Unix Operating System, TCP/IP Networking, Common Desktop Environment (CDE), UNIX System Administration, Apache Web Server Administration, UNIX Security, UNIX Shell Programming, C Programming<br />PROFESSIONAL EDUCATION<br />June 14, 2010 – August 7, 2010<br />Virtual Training Corporation , vtc.com<br />Microsoft Windows SQL Server 2008 - Administration<br />February 2010 – May 30, 2010<br />Virtual Training Corporation, vtc.com<br />Microsoft Windows Server 2008- Administration<br /> May 08, 2006 - May 08, 2006<br />Skillsoft<br />Global Demand and Resource Management, SkillSoft course number CSC_GIS039<br /> Oct 17, 2005 - Oct 22, 2005<br />SkillSoft<br />Windows Server 2003 Administration, SkillSoft course number 124011.<br />Oct 10, 2005 - Oct 13, 2005<br />SkillSoft<br />Six Sigma Introduction, SkillSoft course number OPER0131.<br />Apr 16, 2005 - Apr 16, 2005<br />Southwestern College<br />Initial Method of Training II for Instructors<br /> Mar 30, 2005 - Mar 30, 2005<br />Southwestern College<br />Initial Method of Training I for Instructors<br /> Mar 29, 2005 - Mar 29, 2005<br />Southwestern College<br />Pro Quest Database Training<br />Nov 09, 2004 - Nov 09, 2004<br />New Horizons Computer Learning Center<br />Microsoft Project 2003<br />Microsoft Project 2003 - Level 1<br />Feb 25, 2002 - Mar 01, 2002<br />ExecuTrain<br />Windows 2000 Directory Services<br />Microsoft Course number 2154,<br />Implementing and Administering Windows 2000 Directory Services.<br /> Oct 22, 2001 - Oct 26, 2001<br />Execu Train of Dallas / Ft. Worth<br />Implementing and Managing MS Exchange 2000<br />Microsoft Training 1572: Implementing and Managing Microsoft Exchange 2000.<br /> Oct 10, 2001 - Oct 10, 2001<br />National Management Association<br />Project Definition and Contingency Planning training course.<br /> <br />Jul 18, 2001 - Jul 20, 2001<br />NetIQ Education<br />NetIQ DRA / FSA Essentials Training Course<br />Jul 16, 2001 - Jul 18, 2001<br />NetIQ Education<br />NetIQ Security Manager Training Course. <br />Mar 21, 1998 - Mar 21, 1998<br />ARIS Education<br />Microsoft SQL Server 6.5<br />Microsoft Approved Course<br /> <br />Jan 1997 – June 1997<br />CCI<br />Microsoft Certified Systems Engineer<br />Microsoft Approved Courses<br /> <br />