On October 23rd, 2014, we updated our
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About Moxie Software 600+ enterprise customers 58% YoY Growth in 2010 Global Operations in Silicon Valley, Bellevue, Austin and London Privately held venture-funded company, backed by Oak Investment Partners & Foundation Capital
Spaces by Moxie™ Employee Customer Spaces™ Spaces™ • Find Experts/People • Web Self-Service/KB • Collaboration • Chat/Email/Co-browse • Innovation/Ideation • Support Community • Share Knowledge Knowledge • Social Media Spaces™ Response/monitoring Both product sets named in Gartner Magic Quadrants
Spaces vs. Yammer/MangoAppsSUMMARY: COMPLETE ENTERPRISE-GRADE SOLUTION FOCUSED ON USABILITY People-centric design via IDEO Far superior security and management Far better search capabilities Complete enterprise feature-set More adaptable & configurable + Strategic Guidance Behavioral Implementation Global Thought-leadership
Improve supply chain and customer service Global pharmaceutical company specializing in the development, production and marketing of generic and proprietary branded pharmaceuticals and active pharmaceutical ingredients. Demand & Supply Chain ManagementBusiness Problem Solution ResultsIdentify roadblocks within operations Employee Spaces™ by Moxie Software Increase in service levels to customersthat slow down the production & (wholesalers & distributors)delivery Open and virtual collaboration • Improvement seen within 1st month platform for employees & customers • Providing the best service is a keyDetect change in demand & adjust to: differentiatormanufacturing • Report issues • Monitor issues Faster detection & resolution ofIssues slow to be reported, sometimes • Collaborate around issues disruptive eventsundetected • Make decisions • Resolve issues Reduced # of meetings by 50%Issues require multiple groups toresolve problems Deployed & tailored to TEVA in 30 days Significant reduction in cycle times by 40%Large number of meetings to resolveproblems – Calendar sync almostimpossible – Time consuming“Two thirds of issues we deal with are unpredictable and are solved with open and virtualcollaboration and solved much faster” Tony Martins, VP of Supply Chain
Deployment MethodologyIteration 1 typically delivered 15 days after kickoffTimeframe typically < 90 days* from kickoff to full productionMethodology follows IDEO design principles, known Insightsuccess factors, and practical experience
Moxie’s Delivery ApproachPeople-centered design around collaborative intent • Deliver the simplest complete system possible and build on it over timeModular, iterative design & delivery - Think: Platform + Plug-ins