1
Observing PerformanceObserving Performance
CLICK ON SLIDE #4 TO SEE ALL 14 SKILLSCLICK ON SLIDE #4 TO SEE ALL 14 SKILLS
...
2
1
ObservingObserving
PerformancePerformance
Look for evidence to support
your impression of how
employees do their jobs
...
3
Observing Employees’ Performance
Skill
1
• An invaluable tool to
assess workers’ skills,
abilities, motivations
and atti...
4
How to Observe
• Devise a system that
encompasses what to
look for
• Watch each employee
not only to assess work
quality...
5
Apply a Consistent Set of Criteria
• Apply a consistent set of
criteria. It ensures that you
observe performance with a
...
6
Guidelines to Observation
Skill
1
• Conduct
– Do employees carry
themselves
professionally?
– Do they make ethical
decis...
7
• Appearance
– Do employees dress
appropriately?
– Do they invest time and
care in their appearance?
– Do they stand up ...
8
Guidelines to Observation (continued)
• Vitality
– Do employees
multitask effectively?
– Do they radiate
energy and
enth...
9
Guidelines to Observation (continued)
• Attitude
– Do employees
appear to enjoy
their work?
– Do they take pride
in thei...
10
• Eagerness to Learn
– Do employees listen
attentively when you
or someone else
explains something
to them?
– If they m...
11
Benefits of Observing Performance
• Increases your
accessibility
– You’re there to
answer employees’
questions, give
fe...
12
Warning
• Don’t appear to spy on
workers by sneaking around
watching them from the
shadows
• Inform everyone that you w...
13
Tip
Skill
1
• Don’t take notes
in front of
employees or you
risk making them
feel “graded” and
self-conscious
• File yo...
14
It’s True
• Most supervisors
dislike performance
reviews
• By observing
performance on a
regular basis, you build
a fil...
15
CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS
Type: bit.ly/train-me to see all skills
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Supervisor Training PowerPoint Training for New Supervisors: New Supervisor Training for New Supervisors in 14 Vital Manager Skills LINK== bit.ly/train-me

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198 SLIDES WITH SOUND; See ALL copy-->[ bit.ly/train-me ] PowerPoint with Sound Show, DVD, Video, or Web Course. Enjoy this program in full. Simply delete our message box. View all 14 Slide Programs at -- bit.ly.com/train-me -- This is a 14-topic skills program for use by human resource departments to train organizational leadership and to assist human resource managers in becoming more effective internal consultants in supervisor skills, coaching managers, and serving management needs better. The program is designed to help your organization's supervisors gain vital skills to manage employees. Supervisor Training in PowerPoint program is available in video, DVD, or web course (uploads to your internal website). It educates supervisors and supervisory staff, especially new supervisors or difficult supervisors who need more education and ability in working effectively with employees. This training program is nearly 200 images. You are only seeing a portion here.You can see all 14 skills at http://supervisortools.com/supervisor-training.html - Phone 1-800-626-4327 to learn more. This program is editable and professionally narrated in slide show format. We can also send this program to you with a prepaid return label. See all 200 images at http://bitly.com/train-me

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Supervisor Training PowerPoint Training for New Supervisors: New Supervisor Training for New Supervisors in 14 Vital Manager Skills LINK== bit.ly/train-me

  1. 1. 1 Observing PerformanceObserving Performance CLICK ON SLIDE #4 TO SEE ALL 14 SKILLSCLICK ON SLIDE #4 TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  2. 2. 2 1 ObservingObserving PerformancePerformance Look for evidence to support your impression of how employees do their jobs CLICK ON SLIDE #4 TO SEE ALL 14 SKILLSCLICK ON SLIDE #4 TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  3. 3. 3 Observing Employees’ Performance Skill 1 • An invaluable tool to assess workers’ skills, abilities, motivations and attitudes about their job – Some supervisors prefer to study activity reports, spreadsheets and work-flow charts – Instead, observe how workers behave and what they actually do during their shift CLICK ON SLIDE #4 TO SEE ALL 14 SKILLSCLICK ON SLIDE #4 TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  4. 4. 4 How to Observe • Devise a system that encompasses what to look for • Watch each employee not only to assess work quality, but also to evaluate conduct, appearance, vitality, attitude and eagerness to learn Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS
  5. 5. 5 Apply a Consistent Set of Criteria • Apply a consistent set of criteria. It ensures that you observe performance with a fair-minded focus on what matters most • Enables you to compare workers’ actions and behavior based on observable standards of excellence Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS
  6. 6. 6 Guidelines to Observation Skill 1 • Conduct – Do employees carry themselves professionally? – Do they make ethical decisions? – Do they follow posted safety rules, policies and procedures? CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  7. 7. 7 • Appearance – Do employees dress appropriately? – Do they invest time and care in their appearance? – Do they stand up straight and maintain a firm, confident posture all day? Guidelines to Observation (continued) Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  8. 8. 8 Guidelines to Observation (continued) • Vitality – Do employees multitask effectively? – Do they radiate energy and enthusiasm? – Do they greet visitors and clients in a warm, welcoming manner? Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  9. 9. 9 Guidelines to Observation (continued) • Attitude – Do employees appear to enjoy their work? – Do they take pride in their work? – Do they lift everyone’s spirits or feed off others’ negativity? Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  10. 10. 10 • Eagerness to Learn – Do employees listen attentively when you or someone else explains something to them? – If they make a mistake, do they show a desire to learn how to avoid it in the future? – Do they ask intelligent questions when someone instructs them? Guidelines to Observation (continued) Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  11. 11. 11 Benefits of Observing Performance • Increases your accessibility – You’re there to answer employees’ questions, give feedback and provide encouragement – If workers see that you’re taking an interest in their performance, they’re more apt to go beyond the call of duty and give extra effort Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  12. 12. 12 Warning • Don’t appear to spy on workers by sneaking around watching them from the shadows • Inform everyone that you will observe their performance on a regular basis to support their success • Make sure you observe everyone equally Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  13. 13. 13 Tip Skill 1 • Don’t take notes in front of employees or you risk making them feel “graded” and self-conscious • File your written observations in each employee’s folder CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  14. 14. 14 It’s True • Most supervisors dislike performance reviews • By observing performance on a regular basis, you build a file of concrete information that you can incorporate into your next formal review • This makes the whole performance appraisal process far less oppressive Skill 1 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills
  15. 15. 15 CLICK NOW!!! TO SEE ALL 14 SKILLSCLICK NOW!!! TO SEE ALL 14 SKILLS Type: bit.ly/train-me to see all skills

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