Your business needs devops, so don’t follow - Brian johnson

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Your business needs devops, so don’t follow - Brian johnson

  1. 1. Your Business needs DEVOPS so don’t follow the ITILites Brian Johnson 25 October 2013 © 2013 CA. All rights reserved.
  2. 2. Who am I?  Author or co-author of twelve official ITIL titles (in all versions)  Original member of ITIL team  Designer of version 2  Author of worst practice (because good practices were being misused, abused and absurd)  Bitter and twisted individual who would rather play Football  Here to tell you that…… 2 © 2013 CA. All rights reserved.
  3. 3. ITIL grew up when the world was Black and White (ok, Blue and white…..) 3 © 2013 CA. All rights reserved.
  4. 4. Business needs DEVOPS, but ITIL invented DEVOPS (so get over it……) 4 © 2013 CA. All rights reserved.
  5. 5. It was part of many ‘good practices’ that ….  Focused on the business  Focused on people  Proposed Collaboration  The Information Systems Guides (DevOps …….in detail)  PRINCE2  SSADM….  So what went wrong? 5 © 2013 CA. All rights reserved.
  6. 6. MONEY, MONEY, MONEY 6 © 2013 CA. All rights reserved.
  7. 7. If the ITIL model for success is followed by DEVOPS…. 7 © 2013 CA. All rights reserved.
  8. 8. Guess who has spotted a bandwagon….. 8 © 2013 CA. All rights reserved.
  9. 9. Commercial realities set in I have a reservation… 9 © 2013 CA. All rights reserved.
  10. 10. …,ignore power, ignore cooling issues, add some Green fog, stir with some dubious statistics, and what do we have? 10 © 2013 CA. All rights reserved.
  11. 11. Process creation became the Holy Grail 11 © 2013 CA. All rights reserved.
  12. 12. The ITILites gather to hear that the world needs v 3 ! Yea! Though ye humble mainframe hast been cast out, verily shalt we pull the wool over the eyes of yonder gullible citizens and put into them the fear of failure if they fail to buy new and bigger product that shalt be named Anything that isn’t ITIL’’. For they shall be made directly responsiblefor destroying ye ancient ice caps of the Earth and we shalt be blameless. Or we blame the Chinese, whatever. 12 © 2013 CA. All rights reserved.
  13. 13. And verily, the people do demonstrate fear 13 © 2013 CA. All rights reserved.
  14. 14. Until a ray of light doth appear 14 © 2013 CA. All rights reserved.
  15. 15. If we don’t truly embrace the DEVOPS potential… 15 © 2013 CA. All rights reserved.
  16. 16. Back to Black and White; Business needs DEVOPS but….. •….we want to know if •the Vendors will agree •to restrict ITIL bull**** •emissions… •Kyoto agreement 16 © 2013 CA. All rights reserved.
  17. 17. Business needs DevOps…  To address lifecycle issues because not everything is Infrastructure  To reduce costs  To reduce time to get things into production  To talk in a language understood by people  To focus on collaboration  To design things that work not processes that exist only to exist 17 © 2013 CA. All rights reserved.
  18. 18. Make these mistakes….  Declare DEVOPS the new ITIL  ‘Implement’ DEVOPS with technology  Tell everyone DEVOPS will solve all their problems  Provide ‘metrics’ to ‘prove’ how wonderful it all is  Write ‘meaningful’ words about how ‘the business’ has embraced DEVOPS  Forget how ITIL and COBIT and SOA failed to change the world  Create a universe of certified ‘experts’…..  Make assumptions that other frameworks are inherently flawed rather than improperly understood 18 © 2013 CA. All rights reserved.
  19. 19. Thank you! In the beginning was the word… and the word was ITIL... NB don’t do this….
  20. 20. Cartoons drawn by and copyright of my good friend and long time worst-practice collaborator. Paul Wilkinson (office@gamingworks.nl)

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