Turning Customers into Stylists:Social Image Sharing & Ecommerce09/12/2012
Who we are…• Urban Outfitters was originally named Free People and founded in  West Philly (born and raised!)• Rebooted in...
We’re Relaunching our Denim line!          Cool! So how do we make people care?
The Opportunity:Free People has a huge, socially engaged community of customers, fashionbloggers, and stylists talking abo...
We know what your thinking…   And yes, there are 871,446 people on                 Google+
Social Sharing + Cool Product = ???So how do we leverage this audience… to build excitement for our denim?
Enter Olapic…                • Olapic is a relatively new startup                  in the social image sharing space      ...
The Technical Bits…• Easy implementation via an  Embeddable JavaScript Widget• Allows for automated or manual  curation• F...
Beta Partner Status!        Olapic’s First Ecommerce Client
Now we’re cooking with gas! Using Olapic’s social image sharing technology, we created a campaign based around the hashtag...
Customers Styling Product On Detail Pages
We kicked off with a party…
Told some people in the know…
…And people liked the campaign!                • Over 600 customer image                  submissions                • Ver...
Fashion Bloggers Were Into It
The Tech Scene Dug It
Olapic Was 
We liked it so much we took it on vacation…                               • The campaign was so                           ...
And the Brits like it too!THE FP “IT” GIRL CONTEST• Upload your best street  style images to join the  contest and be Free...
Fin!(Q & A)
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Social Image Sharing & Ecommerce

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Outlines a recent collaborrative marketing campaign between Free People clothing and Olapic, a social image sharing startup. The end result was innovative functionality that allowed Free People customers the ability to have images they uploaded to Twitter, Instagram, and Facebook appear on product detail pages at Freepeople.com. This deck chronicles the idea from inception through reception of what was ultimately a successful campaign to support the relaunch of Free People's denim line.

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Social Image Sharing & Ecommerce

  1. 1. Turning Customers into Stylists:Social Image Sharing & Ecommerce09/12/2012
  2. 2. Who we are…• Urban Outfitters was originally named Free People and founded in West Philly (born and raised!)• Rebooted in 1984 as a wholesale line• “Boho chic” apparel, shoes, & accessories targeting women 25-35• Over 75 retail locations and countless wholesalers• Recently opened our first international store and launching our first international ecomm site this fall
  3. 3. We’re Relaunching our Denim line! Cool! So how do we make people care?
  4. 4. The Opportunity:Free People has a huge, socially engaged community of customers, fashionbloggers, and stylists talking about our product. – 783,884 Facebook Fans – 107,673 Twitter Followers – 299,490 Instagram Followers – 28,440 Pinterest Followers – 871,446 Google+ Followers – 1000’s of indie fashion bloggers
  5. 5. We know what your thinking… And yes, there are 871,446 people on Google+
  6. 6. Social Sharing + Cool Product = ???So how do we leverage this audience… to build excitement for our denim?
  7. 7. Enter Olapic… • Olapic is a relatively new startup in the social image sharing space (founded in NYC in 2010) • Captures sharing where its happening by pinging Twitter, Instagram, and Facebook APIs for specific hashtags or phrases • Pulls images with specified hashtags into photo galleries • The technology had yet to be utilized for an eCommerce site
  8. 8. The Technical Bits…• Easy implementation via an Embeddable JavaScript Widget• Allows for automated or manual curation• Full CSS control over Widget• Subdomain for gallery page
  9. 9. Beta Partner Status! Olapic’s First Ecommerce Client
  10. 10. Now we’re cooking with gas! Using Olapic’s social image sharing technology, we created a campaign based around the hashtag #MyFPDenim. Customers were encouraged to tweet or instagram images of themselves styling Free People denim looks using the specified hashtags…
  11. 11. Customers Styling Product On Detail Pages
  12. 12. We kicked off with a party…
  13. 13. Told some people in the know…
  14. 14. …And people liked the campaign! • Over 600 customer image submissions • Very nice YoY gains for denim sales • Large spikes in backlink acquisition correlating to days of significance in the campaign
  15. 15. Fashion Bloggers Were Into It
  16. 16. The Tech Scene Dug It
  17. 17. Olapic Was 
  18. 18. We liked it so much we took it on vacation… • The campaign was so successful we decided to employ an Olapic microsite to tease our UK site launch • With dev efforts tide up on the UK ecommerce site, this Olapic constructed site is allowing us to build brand awareness and link equity in advance of the launch • CNAMEd www.freepeople.co.uk to Olapic’s servers, will remove upon launch of the full site
  19. 19. And the Brits like it too!THE FP “IT” GIRL CONTEST• Upload your best street style images to join the contest and be Free People’s ‘It Girl’!• Use the hashtag #fpitgirluk on Instagram or Twitter to enter.• Over 200 submissions so far since launch on 9/5
  20. 20. Fin!(Q & A)
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