How the act was enactedThe act was passed in Lok Sabha on 9th December,1986 and Rajya Sabha on 10th December, 1986 and assented by the President of India on 24th December ,1986.The act was amended in 2002 and the amendments came into force from 15th March 2003.
Objectives [Sections 6 and 8] Better protection of interest of consumers Protection of rights of consumers -Right to safety -Right to information -Right to redressal.
National CommissionA National Consumer Disputes Redressal known as the "National Commission” is established by the Central Government .
Composition President Members Jurisdiction Hon’ble Mr. Justice Ashok Bhan, President
Tenure Districtforum State commission National commission
REQUISTIES OF A COMPLAINT Who can file a complaint Where to file a complaint How to file a complaint What constitutes a complaint?
ESSENTIAL INFORMATION IN THE APPLICATION◦ Name and full address of complainant◦ Name and full address of opposite party◦ Description of goods and services◦ Quality and quantity◦ Price◦ Date & proof of purchase
•LIMITATION PERIODWithin two years from the date onwhich the cause of action has arisen•APPEALshall be filed within thirty days.