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Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar
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Intro to Force.com Canvas: Running External Apps within the Salesforce UI Webinar

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Learn about Force.com Canvas (currently pilot in Winter '13), an exciting new platform service that allows any app, in any language, to run inside of the Salesforce user interface with unified …

Learn about Force.com Canvas (currently pilot in Winter '13), an exciting new platform service that allows any app, in any language, to run inside of the Salesforce user interface with unified identity, secure access to records, and collaboration via the Chatter social graph. Legacy apps, such as SAP, can be transformed into social front ends creating a seamless experience for users.

After attending this webinar, you will understand:

:: Force.com Canvas fundamentals and use cases
:: The steps for creating a Canvas app using a Heroku Quick Start, the Canvas JavaScript SDK, and Force.com app management screens
:: How some customers are currently using Force.com Canvas, including Taulia and CloudSquads/Twilio
:: How to get your hands on Force.com Canvas today
:: What resources are available to help you learn more about Force.com Canvas

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  • 1. Introduction to Force.com Canvas AppsJay Hurst, Salesforce.com, Product Manager – Force.com Canvas@extraideaChris Jolley, Salesforce.com, Lead Developer – Force.com Canvas@jolley
  • 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.Join the conversation: #forcewebinar
  • 3. Speakers Jay Hurst Chris Jolley Ian Sweeney Product Manager – Lead Developer – Force.com Taulia VP of Product, Force.com Canvas, Canvas, @rudnua @extraidea @jolley @tauliaJoin the conversation: #forcewebinar
  • 4. Follow Developer Force for the latest news @forcedotcom / #forcewebinar Developer Force – Force.com Community +Developer Force – Force.com Community Developer Force Developer Force groupJoin the conversation: #forcewebinar
  • 5. Agenda §  Overview of Force.com Canvas §  Demonstrate creating and using a Force.com Canvas App §  Demos of how Partners have used Force.com Canvas §  Q&A § Ask Questions in the GoToWebinar Question Panel §  Next StepsJoin the conversation: #forcewebinar
  • 6. Apps, Apps, Everywhere Companies have many applications across their org §  Cloud Applications (Salesforce.com, Google Docs) §  Hybrid Applications §  Home Grown Solutions (Intranet, Task Management)Join the conversation: #forcewebinar
  • 7. Modern platforms easily combine these apps §  Authorization is granted by the user or admin §  The application can act as the user §  Content is combined into a single interface •  Facebook Apps •  Google+ Games •  Twitter AppsJoin the conversation: #forcewebinar
  • 8. Introducing Force.com Canvas New PILOT platform service to allow for external applications to be easily and securely integrated into Salesforce from their native environment with little re-design. §  Services Include •  JavaScript SDK •  Simplified Authentication (Signed Request or OAuth) •  Context Services •  Cross Domain API Calls •  App Registration and ManagementJoin the conversation: #forcewebinar
  • 9. What does Force.com Canvas do?3rd Party App Salesforce SDK HTTPSJoin the conversation: #forcewebinar
  • 10. Technologies used in Force.com Canvas §  JavaScript SDK §  Allows connections from 3rdy Party back into salesforce via the browser §  Signed Request §  POST data sent to the 3rd Party App –  Contains Context Information »  User Info »  Org Info »  Environment Info »  Authentication Info –  Standard JSON format –  Methods for Verifying the content are detailed in the Quick Start codeJoin the conversation: #forcewebinar
  • 11. Force.com Canvas – You code it, we show it! Regardless of your language of choice, JavaScript libraries allow your app to connect with salesforce at a UI and API layer:Join the conversation: #forcewebinar
  • 12. Force.com Canvas In Action Canvas App Walkthrough: §  Create a Canvas App §  Demo the app in the Canvas App Previewer and Chatter Tab §  Show the Canvas App interact with Chatter §  Publish the Canvas App for other orgs §  Install the Canvas App in another org and show it running §  Show that changes to the code are instantly availableJoin the conversation: #forcewebinar
  • 13. Creating a Canvas App §  Create a definition of the Canvas AppJoin the conversation: #forcewebinar
  • 14. View the Canvas App inside salesforce §  Apps surface in the Canvas App Previewer and the Chatter TabJoin the conversation: #forcewebinar
  • 15. Use the Canvas App to interact with Chatter §  Delivered Context enabled data integration §  Example shows interaction with ChatterJoin the conversation: #forcewebinar
  • 16. Publish your Canvas App §  Apps can be published and installed into other orgs §  A namespaced-DE org is required for publishingJoin the conversation: #forcewebinar
  • 17. Install the publish Connected App in another org §  Install into your org with a one-click processJoin the conversation: #forcewebinar
  • 18. Changes are instantly reflected in all orgs §  Changes to the 3rd Party App are instantly reflected in subscriber orgsJoin the conversation: #forcewebinar
  • 19. Force.com Canvas Heroku Quick Start §  Heroku Quick Start created a Canvas App in one simple stepJoin the conversation: #forcewebinar
  • 20. Force.com Canvas in the real world §  How are existing customers/partners using Force.com Canvas?Join the conversation: #forcewebinar
  • 21. All about CloudSquads CloudSquads provides social strategy and services for the enterprise. We help companies transform social conversations and behaviors into measurable ROI. Demo Highlights §  Built a Cloud-based IVR application using Twilio APIs, Force.com Canvas SDK and Heroku §  Twilio: manages the IVR, phone calls, and conversation recording §  Force.com Canvas: displays and updates Leads §  Heroku: hosts this applicationJoin the conversation: #forcewebinar
  • 22. Demo Workflow: Inbound Contact Twilio IVRCustomer IVR Workflow Heroku Hosted AppJoin the conversation: #forcewebinar
  • 23. Demo Workflow: Outbound Contact Salesforce Customer AgentJoin the conversation: #forcewebinar
  • 24. Interaction begins with a Call §  Customer calls into the sales line and navigates the IVR tree §  The customer leaves a message, and a new lead is created in salesforce.com with the details of the callJoin the conversation: #forcewebinar
  • 25. Launching the Softphone App §  Agent launches the softphone and sees a list of LeadsJoin the conversation: #forcewebinar
  • 26. Callout from the Softphone §  Agent can click the phone icon to dial out. §  During the conversation, Lead details are captured §  The call recording is saved to the lead at the end of the callJoin the conversation: #forcewebinar Salesforce.com Confidential
  • 27. DemoJoin the conversation: #forcewebinar
  • 28. Ian Sweeney Taulia Vice President of Product @rudnua @tauliaJoin the conversation: #forcewebinar
  • 29. All about Taulia Taulia Optimizes the Financial Supply Chain. With Taulia’s Dynamic Payment Platform: §  Buyers Save Millions on their Spend §  Suppliers Get Paid Faster §  Everyone Streamlines Processes §  Better Communication, More Harmony Invoicing and Payments, without Friction or Waste. That’s Taulia.Join the conversation: #forcewebinar
  • 30. Walkthrough of the Taulia Canvas App 1. Login to Salesforce 2. Click Taulia Link Chatter Post 3. SSO Login 4. Create/Submit Invoice My Taulia 5. Do Early PaymentJoin the conversation: #forcewebinar
  • 31. DemoJoin the conversation: #forcewebinar
  • 32. Taulia’s Experience with Force.com Canvas §  Sufficient Sample Code and Documentation that Makes the Integration Very Easy §  Implemented §  Force.com Canvas §  Chatter REST API §  Integration & Testing Took < 1 DayJoin the conversation: #forcewebinar
  • 33. Force.com Canvas wrapped in a little bow In today’s session we have: §  Walked through an initial Sample Canvas Application •  Saw the basics behind the Force.com Canvas •  Walked through an initial sample Canvas Application §  Discovered how current Partners have begun using the Force.com CanvasJoin the conversation: #forcewebinar
  • 34. Where to now? Force.com Canvas Resources can be found at §  Force.com Canvas Developer Site - http://bit.ly/forcecanvas §  Force.com Canvas Developer Guide - http://bit.ly/canvasdeveloperguide §  Dreamforce Workshop Guide - http://bit.ly/canvasworkshop §  Blogs - http://bit.ly/canvasblogs §  Discussion Board - http://bit.ly/canvasdiscussionboards Contact Us: §  Email or tweet Jay – jhurst@salesforce.com/@extraidea §  Tweet @forcedorcom with #forcewebinarJoin the conversation: #forcewebinar
  • 35. Survey Your feedback is crucial to the success of our webinar programs. Thank you! http://bit.ly/canvassurveyJoin the conversation: #forcewebinar
  • 36. Q&A Jay Hurst Chris Jolley Ian Sweeney Product Manager – Lead Developer – Force.com Taulia VP of Product, Force.com Canvas, Canvas, @rudnua @extraidea @jolley @tauliaJoin the conversation: #forcewebinar
  • 37. Thank You!Join the conversation: #forcewebinar

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