Intro to AT&T Toolkit for Salesforce Platform Webinar

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The Salesforce Platform is the leading cloud platform, uniquely optimized for building enterprise mobile apps. The AT&T API Platform exposes the AT&T network and other services via RESTful APIs. With …

The Salesforce Platform is the leading cloud platform, uniquely optimized for building enterprise mobile apps. The AT&T API Platform exposes the AT&T network and other services via RESTful APIs. With the AT&T APIs, you can extend Salesforce apps to take advantage of converting speech-to-text, sending SMS to an AT&T mobile number, finding the current location of an AT&T mobile device, and more. The AT&T Toolkit for Salesforce Platform provides strongly-typed Apex wrappers for these AT&T APIs and allows developers to integrate AT&T’s mobility services into their Force.com applications.

Attend this webinar to learn how you can enter to win an AT&T Samsung Galaxy Note II!

Watch this webinar to:

Get a brief overview of the Salesforce Platform’s mobile capabilities.
Get an overview of the different AT&T APIs supported by the toolkit, including speech-to-text conversion, inbound and outbound SMS, geolocation and more
Learn how you can use the AT&T Toolkit for Salesforce Platform to invoke these APIs natively from the Force.com Platform
See demos that illustrate some of the enterprise mobility use cases that are possible by combining the Force.com and AT&T platforms
Find out about future/upcoming APIs from AT&T

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  • 1. Intro to the AT&T Toolkit forSalesforce PlatformSandeep Bhanot, Salesforce.com, Principal Developer Evangelist@cloudysanGiridhar Bhaskara, AT&T, Principal Technical Architect@gbhask01
  • 2. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.Join the conversation: #forcewebinar
  • 3. Speakers Sandeep Bhanot Giridhar Bhaskara Senior Developer Evangelist, Principal Technical Architect, Salesforce.com AT&T @cloudysan @gbhask01Join the conversation: #forcewebinar
  • 4. Follow Developer Force for the latest news @forcedotcom / #forcewebinar Developer Force – Force.com Community +Developer Force – Force.com Community Developer Force Developer Force groupJoin the conversation: #forcewebinar
  • 5. Have questions? §  We have an expert support team at the ready to answer your questions during the webinar. §  Ask your questions via the GoToWebinar Questions Pane. §  The speaker(s) will choose top questions to answer live at the end of the webinar. §  Please post your questions as we go along! §  Only post your question once; we’ll get to it as we go down the list.Join the conversation: #forcewebinar
  • 6. Agenda §  Welcome and Intro §  Intro to Salesforce Touch Platform §  Intro to AT&T Dev. program and APIs §  AT&T Toolkit intro and architecture §  Toolkit demos and code samples §  Future AT&T APIs §  Q&AJoin the conversation: #forcewebinar
  • 7. Mobile Invasion: Tablets & Smartphones At WorkJoin the conversation: #forcewebinar
  • 8. Salesforce Has The Answer For Every Mobile Need Suite of downloadable apps Custom mobile apps Mobile AppExchange for for accessing Salesforce data designed and built by you discovering purpose-built apps from a mobile device or an ISV partner on or vertical solutions by Force.com industryJoin the conversation: #forcewebinar
  • 9. Salesforce Touch – One App For All Your Devices HTML5 app runs on any device (iPad today) Intuitive interface built for users on the go Optimized for touch – tap, scroll, swipeJoin the conversation: #forcewebinar
  • 10. Write Once. Deploy Anywhere. On Any Device. » Deliver custom apps on any device » Native, HTML5, or Hybrid » Every Force.com developer becomes a mobile developer » Trust and security of SalesforceJoin the conversation: #forcewebinar
  • 11. Comprehensive Mobile App Development Platform SELECT Id, Warehouse_Location__latitude__s, Warehouse_Location__longitude__s, Street_Address__c, Name FROM Vendor__c WHERE DISTANCE(Warehouse_Location__c, GEOLOCATION(37.794539,-122.394717), mi) <= 10; Instant Mobile Native Geo-location Mobile Policy Mobile SDK for iOS and and Social APIs fields Management AndroidJoin the conversation: #forcewebinar
  • 12. Salesforce Mobile SDK Tools for building Native, Hybrid, and HTML5 apps on iOS and Android OAuth2 Secure authentication and refresh token management API Wrappers Interact with Salesforce REST APIs with popular mobile platform languages App Container Embed HTML5 apps inside a container to access powerful native device functionality Secure Offline Database Store business data on a device with enterprise-class security Push Notifications 100% Open Source Dispatch real-time alerts directly to mobile Developed on Github devices http://www.developer.force.com/mobilesdkJoin the conversation: #forcewebinar
  • 13. The AT&T Developer ProgramHelping developers deliver the right application on the right device to over 100 million customers Online •  API Platform Community & Support •  Forums •  AT&T ARO •  Webcasts •  Development Resources •  Live Chat •  Device Specs •  Technical Support •  SDKs & Tools Communications Contest & Events •  Newsletter •  Developer Summit •  Email •  Mobile App Hackathon •  Blog •  Contests •  Social Media •  Fun Events Follow Us! Twitter, Facebook, forums and blogs. @attdeveloper www.facebook.com/attdeveloperJoin the conversation: #forcewebinar
  • 14. Intro to AT&T Developer Program and APIs http://developer.att.com Become a free member of the AT&T Join Developer Program Sign up to access the AT&T API Sign Up Platform at developer.att.com Free 90 day Trial, Free Trial $99/Year - 1 Million Transactions/MonthJoin the conversation: #forcewebinar
  • 15. AT&T Developer Program and APIshttp://developer.att.com/api Join the conversation: #forcewebinar
  • 16. Restful APIs - Speech ›  Utilizing the AT&T WATSON℠ speech engine, AT&T has simplified the process of speech-enabling applications. ›  The AT&T Speech API works with any phone, across all U.S. wireless carrier networks – just send us audio, and we’ll send you the transcribed text of what your users say. It’s plug & play! ›  There’s no need for you to build and maintain your own speech libraries. ›  With our SDKs, we make it even simpler to design a UI to capture and send us audio for transcription. ›  The API is optimized & tuned for speech contexts: §  Web Search §  Business Search §  Voicemail §  SMS §  Question and Answer §  TV §  GenericJoin the conversation: #forcewebinar
  • 17. AT&T Toolkit for Salesforce Platform http://bit.ly/ATTToolkit + = … Add AT&T services to your enterprise mobile app built on the Salesforce PlatformJoin the conversation: #forcewebinar
  • 18. AT&T Toolkit for Salesforce Platform Native Force.com wrappers for AT&T APIs Toolkit also includes •  Implementation of the AT&T OAuth 2.0 User-agent flow •  Sample appsJoin the conversation: #forcewebinar
  • 19. Getting Started 1.  Install the Toolkit via the Unmanaged Package 2.  Sign-up for an AT&T Developer Account 3.  Create a new AT&T App 4.  Configure AT&T App Key and Secret in SalesforceJoin the conversation: #forcewebinar
  • 20. Sample App - CaseForce Field Service Agent Case DataJoin the conversation: #forcewebinar
  • 21. CaseForce – Hybrid iOS App using Mobile SDKJoin the conversation: #forcewebinar
  • 22. Demo – Outbound MMSJoin the conversation: #forcewebinar
  • 23. Outbound MMS using the toolkitJoin the conversation: #forcewebinar
  • 24. Demo – Voice SearchJoin the conversation: #forcewebinar
  • 25. Speech-to-Text using the toolkitJoin the conversation: #forcewebinar
  • 26. Future APIs Speech to Text Advertisement •  Gaming and Social Media Context •  Easy to implement and Monetize applications for •  TV (UVerseEPG) – actors, show and movie titles, channel advertising solution names •  Provides a controlled environment for ad placements •  BusinessSearch – business names and places (via standardized ad sizes, ad categories/types, ad tag •  Websearch – web search query phrases requirements, creative selection, etc.) •  SMS,Voicemail , Question and Answer •  Provides reporting of ad metrics (delivery, impressions, clicks, revenue, audience summary insight) •  Leverage the API Platform infrastructure for API exposure, authentication, marketing, account management, and Text –to-Speech – MultiLingual support developer billing/settlement •  en-US English (United States) •  en-US Spanish (United States)Join the conversation: #forcewebinar
  • 27. Resources •  Salesforce Mobile SDK http://developer.force.com/mobileSDK •  AT&T Developer Program and APIs http://developer.att.com •  AT&T Toolkit for Salesforce Platform http://wiki.developerforce.com/page/Salesforce-Platform-for-ATT-ToolkitJoin the conversation: #forcewebinar