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From Force.com to Heroku and Back

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  • 1. From Force.com to Heroku and BackSharing Dynamic LogicRick Ross, Xede Consulting Group, Inc., Solutions Architect@richardjrossjr
  • 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward- looking statements.
  • 3. Rick RossSolutions ArchitectXede Consulting Group, Inc.http://xede.comrick@rick-ross.comhttp://rick-ross.com@richardjrossjr
  • 4. Goals and Objectives  Thinking outside the “Sandbox”  Deeper Understanding of • Heroku • REST/JSON Technologies • APEX Describe APIs
  • 5. Problem Description  Incentive Pay for Call Center Agents  Compensation Plans Changed Frequently  Existing solution • Apex, Custom Objects and Formulas • Roll up fields required modification (date ranges) • Lots of Importing and Exporting with Spreadsheets • Very time consuming • Prone to errors • Hard to change
  • 6. Old Solution Incentive To whom the incentive applies Plan Metrics Criteria used for measuring performance Tiers Performance Levels
  • 7. Decisions and Motivations Dynamic & Flexible
  • 8. Solution Overview
  • 9. Heroku
  • 10. Solution Architecture - Heroku
  • 11. Dive into Code
  • 12. Solution Architecture Javascript Request Structure Object Definition SObjects Records Data Declaration Calculation Formula Incentive Plan
  • 13. Example Javascript Request – Single Recordfunction calcBonus(mysobject) { return 10; } // The bonus calculationfunction mySobject(field1, field2) { // Javascript Object Def. this.field1 = field1; this.field2 = field2; }var rec = new mySobject( 101, 201 ); // Object DatacalcBonus(rec); // Calculate the Bonus
  • 14. Example JavaScript Request – Multiple Recordsfunction xxxDataDefxxx0() { rec[0] = new mySobject( 101, 201); … }function calcBonusArrayHelper(recs) { xxxDataDefxxx0(); recs.forEach(function(x, idx) { x.AnswerField = calcBonus(x); }); return recs; }var XXfinalCalcResultXX = calcBonusArrayHelper(recs);JSON.stringify(XXfinalCalcResultXX);
  • 15. Object Model
  • 16. Data Preparation
  • 17. Solution Architecture
  • 18. Dive into code
  • 19. Heroku commands login logout status logs ps restart config ps:scale web=X
  • 20. Summary  Thinking outside the “Sandbox”  Deeper Understanding of • Heroku • REST/JSON Technologies • APEX Describe APIs
  • 21. Source Code RepositoryHeroku / Java Project• https://github.com/rross/cloud-jumping-java.git• http://bit.ly/Qo0l71Force.com Project• https://github.com/rross/cloud-jumping-force.git• http://bit.ly/Pv8ECm
  • 22. Rick RossSolutions Architect, @richardjrossjr
  • 23. Exercise  Talk with your neighbor • How is what you learned relevant to you? • What are you going to use?  Post one idea on the Session’s Chatter Wall
  • 24. Rick RossSolutions ArchitectXede Consulting Group, Inc.http://xede.comrick@rick-ross.comhttp://rick-ross.com@richardjrossjr