Experience management

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    Experience management - Presentation Transcript

    1. Agenda
      • Define Experience
      • Use of Experience
      • Experience – A continuous process
      • Quality of Experience
      • Strength of Experience
      • Experience-Attitude mutual effect
      • Tuning Quality of experience
      • Techniques for good quality Experience
      • Tuning attitude
      Compiled by Devaraja Murthy-Project Manager from Thoughtfocus technologies, Mysore
    2. Experience
      • Experience is a record of data and processed information of all events felt, kept in memory.
      • Events are felt through all natural senses.
      • Events felt as significant are recorded that lasts longer.
      • Any event felt as insignificant are erased from memory as the time lapse.
      • Event sensing or feeling should be sufficiently strong to get the event data that is processed with attitude to get processed information.
      Event Data Processed Information Event sensing Series of events Memory Experience
    3. Use of experience
      • Processed information in memory of any event in past is used for decision process of action and events at present and future.
      • Outcome of decision process is good if input of processed information quality is good.
      • Data of the events without corresponding processed information is of less use.
      Event Data Processed Information Memory Actions Series of events decide decide
    4. Experience - A continuous process
      • Life is a series of action and events since birth till death.
      • Experience runs through all events throughout life.
      • Processed information of past events decides present action which in turn effects event followed.
      Event Data Processed Information Memory Actions Series of events Event sensing Actions contributes event occurrence Experience contributes Actions decide decide
    5. Quality of experience
      • Processed information in memory corresponding to all events depends on the person’s attitude of processing any events.
      • Decision of actions at present and events that follows depends on the attitude of using the processed information from past experience.
      • Experience is useful and is said to be of good quality when the processed information of any significant event is available and is good.
      • Attitude plays major role while processing the data of any event and while using the processed information for decision of actions at present.
      • So attitude drives the quality of experience.
      Event Data Processed Information Memory Actions Series of events Event sensing Experience contributes Actions Attitude contributes process Actions contributes event occurrence decide decide
    6. Strength of Experience
      • Strength of experience is the level of processed information in memory corresponding to data of any significant event felt.
      • Any event considered insignificant or not felt with strong sense is not processed by mind and will not be in memory. In case event data is stored possibly will be erased as time lapse without refreshing it.
      • Power of happy mind gives good strength for event sensing and processing event data which turns out to powerful processed information that is experience.
      • Any Event is sensed with good strength only if that event is recognized as significant. An event that brings happiness to mind gives more power to mind. So prioritize the events according to your nature and significance.
      Event Data Processed Information Event sensing Series of events Memory Processing Power of happy mind
    7. Experience-Attitude mutual effect
      • Thinking pattern or way of thinking or way of looking at the things reflects the attitude.
      • Experience through a series of events naturally impacts on thinking pattern or way of thinking and looking at the things.
      • Experience thus impacts attitude.
      • But attitude drives the quality of experience.
      • Attitude decides the strength of event sensing, way of processing event data, way of using processed information for deciding actions.
      Event Data Processed Information Event sensing Series of events Memory Processing Attitude + Knowledge Actions decide decide
    8. Tuning quality of experience
      • Good quality or useful experience is processed information in memory corresponding to data of events experienced in past being positive impacts present decision of actions positively.
      • Any event not felt with powerful sense will not be in memory. To get good experience feel all significant events with powerful sense.
      • In case of bad experience negatively processed information should be erased from memory to weaken that experience or reprocessed on corresponding event data to turn positive.
      • Some basic knowledge of tricks and techniques in handling mind and memory is necessary to erase or change processed information of past experience and also to strengthen the experience positively.
    9. Techniques for good quality experience
      • For handling past experience, erasing negatively processed information or overwriting it corresponding to the kind of event is one method.
      • Yoga and other psychological techniques are in practice to deal with erasing unwanted information out of memory.
      • For handling experience present onwards tune your attitude to feel any significant event positively and process it to store information in memory.
      • Understand yourself to prioritize the significance of events which is more important to you and feel all significant event with full sense power.
    10. Tuning Attitude
      • Attitude can be tuned with firm decision and constant practice of right actions.
      • Practice based on collective action and behavior in a team is more effective to tune individual attitude.
      • Respond to good attitude. Bad attitude nullify themselves without response.
    11. Wish you all good quality experience Thanks… Compiled by Devaraja Murthy-Project Manager from Thoughtfocus technologies, Mysore

    + devarajadevaraja, 2 years ago

    custom

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    Experience management. contact devaraja@live.com fo more

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