Twif chapter 1

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Twif chapter 1

  1. 1. THE WORLD IS “FLAT”CLIP: THE CONCEPTION OF “THE WORLD IS FLAT”
  2. 2. THE GLOBAL ECONOMIC PLAYING FIELD IS BEING LEVELED. GLOBAL ECONOMY: COUNTRIES COMPANIES INDIVIDUALS
  3. 3. THE 3 GREAT ERAS OF GLOBALIZATIONCLIP: THOMAS FRIEDMAN’S THREE ERAS OF GLOBALIZATION
  4. 4. GLOBALIZATION 1.0TIME FRAME:1492-1800KEY AGENT OF CHANGE:COUNTRIES
  5. 5. GLOBALIZATION 2.0TIME FRAME:1800-2000KEY AGENT OF CHANGE:COMPANIES
  6. 6. GLOBALIZATION 3.0TIME FRAME:2000-PRESENTKEY AGENT OF CHANGE:INDIVIDUALS
  7. 7. THE WORLD IS FLAT: CONTRIBUTING FACTORS
  8. 8. 1) TECHNOLOGY
  9. 9. 2) EDUCATION
  10. 10. 3) THE SPREAD OF FREE MARKET CAPITALISM
  11. 11. 4) GLOBAL SUPPLY CHAINS-A SYSTEM OF ACTIVITIES THAT TRANSFORMS RAWMATERIALS INTO A FINISHED PRODUCT OR SERVICE THATIS DELIVERED TO THE END USER (CUSTOMER).
  12. 12. THE DELL THEORY-NO 2 COUNTIRES THAT ARE BOTH PART OF A MAJORGLOBAL SUPPLY CHAIN (LIKE DELL’S) WILL FIGHT IN AWAR AGAINST ONE ANOTHER BECAUSE OF ECONOMICINTERDEPENDENCE.
  13. 13. OUTSOURCING-SUBCONTRACTING A PROCESS TO A 3RD PARTY.-EXAMPLES: MANUFACTURING, ADVERTISING, TEACHING
  14. 14. NIGHTHAWKS
  15. 15. CALL CENTERS-A CENTRALISED OFFICE USED FOR THE PURPOSE OFRECEIVING (INBOUND) & TRANSMITTING (OUTBOUND) ALARGE VOLUME OF REQUESTS BY TELEPHONE.-EXAMPLES: CUSTOMER SERVICE, TELEMARKETING, DEBTCOLLECTION

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