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Twif chapter 1

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Twif chapter 1 Twif chapter 1 Presentation Transcript

  • THE WORLD IS “FLAT”CLIP: THE CONCEPTION OF “THE WORLD IS FLAT”
  • THE GLOBAL ECONOMIC PLAYING FIELD IS BEING LEVELED. GLOBAL ECONOMY: COUNTRIES COMPANIES INDIVIDUALS
  • THE 3 GREAT ERAS OF GLOBALIZATIONCLIP: THOMAS FRIEDMAN’S THREE ERAS OF GLOBALIZATION
  • GLOBALIZATION 1.0TIME FRAME:1492-1800KEY AGENT OF CHANGE:COUNTRIES
  • GLOBALIZATION 2.0TIME FRAME:1800-2000KEY AGENT OF CHANGE:COMPANIES
  • GLOBALIZATION 3.0TIME FRAME:2000-PRESENTKEY AGENT OF CHANGE:INDIVIDUALS
  • THE WORLD IS FLAT: CONTRIBUTING FACTORS
  • 1) TECHNOLOGY
  • 2) EDUCATION
  • 3) THE SPREAD OF FREE MARKET CAPITALISM
  • 4) GLOBAL SUPPLY CHAINS-A SYSTEM OF ACTIVITIES THAT TRANSFORMS RAWMATERIALS INTO A FINISHED PRODUCT OR SERVICE THATIS DELIVERED TO THE END USER (CUSTOMER).
  • THE DELL THEORY-NO 2 COUNTIRES THAT ARE BOTH PART OF A MAJORGLOBAL SUPPLY CHAIN (LIKE DELL’S) WILL FIGHT IN AWAR AGAINST ONE ANOTHER BECAUSE OF ECONOMICINTERDEPENDENCE.
  • OUTSOURCING-SUBCONTRACTING A PROCESS TO A 3RD PARTY.-EXAMPLES: MANUFACTURING, ADVERTISING, TEACHING
  • NIGHTHAWKS
  • CALL CENTERS-A CENTRALISED OFFICE USED FOR THE PURPOSE OFRECEIVING (INBOUND) & TRANSMITTING (OUTBOUND) ALARGE VOLUME OF REQUESTS BY TELEPHONE.-EXAMPLES: CUSTOMER SERVICE, TELEMARKETING, DEBTCOLLECTION