Your SlideShare is downloading. ×
×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Drucker chapter 1

187
views

Published on


0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
187
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. PETER DRUCKER ARTICLE DISCUSSION QUESTIONS1) What term is Drucker credited with coining?2)What is Druckers true legacy?3) Where was Drucker born?4) Where did Drucker earn his doctorate?5) What corporation did Drucker spend 2 year studying in the 1940s?6) What universitys management school was named in Druckers honor in 1987?7) What view is central to Druckers philosophy?8) What was Drucker awarded in July 2002? CHAPTER 1 DISCUSSION QUESTIONS1) In your opinion, what organization is successful? In your opinion, what makes the organization successful?2) In your own words (do not look in a dictionary), define "management.“3) In your opinion, what has caused management to evolve in the US?4) What is the Silent Revolution?5) Summarize what happened during each of the 5 fronts of the Silent Revolution.6) What are the 3 fastest-growing consumer purchases today?7) Home Depot passed all its logistics issues off to what company?8) What innovative group in northern California is trying to find a cure for multiple sclerosis?9) In Drukers opinion, how did the Americans win the Gulf War in 1991? In his opinion, how will the war on terrorism be won?10) What does the author mean when she states, "in the 21st century, businesses exist in a Lego world?"
  • 2. PETER DRUCKER “THE GODFATHER OF MANAGEMENT” (NOVEMBER 19, 1909 – NOVEMBER 11, 2005)-ONE OF THE BEST-KNOWN & MOST WIDELY INFLUENTIAL THINKERS & WRITERS ON THESUBJECT OF MANAGEMENT THEORY & PRACTICE-MAIN BELIEFS ABOUT MANAGEMENT:1)PEOPLE ARE AN ORGANIZATION’S MOST VALUABLE ASSET2)THERE IS NO BUSINESS WITHOUT A CUSTOMER-COINED THE TERM “KNOWLEDGE WORKER” IN 1959 -A WORKER WHOSE MAIN CAPITAL IS KNOWLEDGE (TEACHER, LAWYER, DOCTOR, ETC.)
  • 3. DRUCKER’S CONSULTING CAREER-DRUCKER WORKED WITH MANY MAJOR CORPORATIONS & BUSINESS LEADERS
  • 4. DRUCKER’S AWARDS & HONORS-AWARDED NEW YORK UNIVERSITY’S HIGHEST HONOR, ITSPRESIDENTIAL CITATION IN 1969-INDUCTED INTO THE US BUSINESS HALL OF FAME IN 1996-AWARDED PRESIDENTIAL MEDAL OF FREEDOM BY GEORGE W. BUSHON JULY 9, 2002-HIS BOOK “THE PRACTICE OF MANAGEMENT” WAS VOTED THE 3RDMOST INFLUENTIAL MANAGEMENT BOOK OF THE 20TH CENTURY-RECEIVED 25 HONORARY DOCTORATE DEGREES FROM UNIVERSITIES
  • 5. IN YOUR OPINION, WHAT ORGANIZATIONS* ARE SUCCESSFUL? WHY?*FOR OUR DISCUSSIONS OF DRUCKER WE WILL USE THETERM ORGANIZATION, NOT BUSINESSORGANIZATION: A GROUP OF PERSONS ORGANIZED FORSOME END OR WORK WHAT MAKES AN ORGANIZATION SUCCESSFUL?
  • 6. SUCCESSFUL BUSINESS ATTRIBUTES
  • 7. 1) CUSTOMER SATISFACTION
  • 8. 2) CUSTOMER LOYALTY
  • 9. 3) PROFITABILITYTOP 3 MOST PROFITABLE COMPANIES IN 20111: $41.6 BILLION 2: $26.9 BILLION 3: $25.9 BILLION
  • 10. 4) MARKET SHAREWHAT COMPANY IS THE WHAT COMPANY IS THE LEADER IN MARKET LEADER IN MARKET SHARE IN THE FAST- SHARE IN THE BEER FOOD INDUSTRY? INDUSTRY? 13% 25%
  • 11. 5) BRAND RECOGNITION
  • 12. WORLD’S MOST POWERFUL BRANDS 2012 5 4 3 2 1
  • 13. 6) PERCEIVED VALUE
  • 14. MANAGEMENT• “THE ACT OF GETTING PEOPLE TOGETHER TO ACCOMPLISH DESIRED GOALS.” • IT IS ABOUT GETTING THE BEST OUT OF PEOPLE. • IT IS A PROFESSION LIKE MEDICINE OR LAW.6 FUNCTIONS OF MANAGEMENT:• PLANNING: DECIDING WHAT NEEDS TO HAPPEN IN THE FUTURE & GENERATING PLANS FOR ACTION.• ORGANIZING: MAKING OPTIMUM USE OF THE RESOURCES REQUIRED TO ENABLE THE SUCCESSFUL CARRYING OUT OF PLANS.• STAFFING: JOB ANALYZING, RECRUITMENT, & HIRING INDIVIDUALS FOR APPROPRIATE JOBS.• LEADING: EXHIBITING SKILLS IN ORDER TO ENCOURAGE OTHERS TO PLAY AN EFFECTIVE ROLE IN THE ORGANIZATION.• CONTROLLING: MONITORING & CHECKING PROGRESS AGAINST PLANS, WHICH MAY NEED MODIFICATION BASED ON FEEDBACK.• MOTIVATING: THE PROCESS OF STIMULATING AN INDIVIDUAL TO TAKE ACTION & ACCOMPLISH A DESIRED GOAL.
  • 15. THE EVOLUTION OF ORGANIZATIONAL MANAGEMENT.-WOULD YOU BE MANAGING EMPLOYEES ATD.G. YUENGLING & SON THE SAME TODAY ASYOU WOULD HAVE IN 1829? WHY/WHY NOT?-WHAT U.S. EVENTS HAVE CAUSED APARADIGM CHANGE IN MANAGEMENT?
  • 16. EVENT: WARSMANAGEMENT MODEL: ARMY COMMAND MODEL MANAGEMENT TYPE:VERTICAL MANAGEMENT
  • 17. EVENT: THE INDUSTRIAL REVOLUTIONMANAGEMENT MODEL: ASSEMBLY LINE MODELMANAGEMENT TYPE: HORIZONTAL MANAGEMENT
  • 18. EVENT: TECHNOLOGYMNAGEMENT MODEL: AUTOMATION MODELMANAGEMENT YPE: HUMAN DISPLACEMENT
  • 19. EVENT: KNOWLEDGE WORKERSMANAGEMENT MODEL: KNOWLEDGE-BASED MANAGEMENT MODELMANAGEMENT TYPE: ACCESSING, INTERPRETING, CONNECTING, & TRANSLATING KNOWLEDGE
  • 20. “Super Bowl Management Lesson: Its More than Harbaugh vs. Harbaugh”
  • 21. 1) Leaders who assess lower in what categories may be fine individuals but they are not aspredisposed to being in positions of authority as others?-A CAPACITY FOR DOMINANCE, COMFORT IN THE SPOTLIGHT, & WILLINGNESS TO DECIDE &ACT2) Like a coach, what is a managers most important job?-PUT PEOPLE INTO POSITIONS WHERE THEY CAN SUCCEED3) What gutsy decision did Jim Harbaugh make mid-season?-SWITCHED QUARTERBACKS FROM ALEX SMITH TO COLIN KAEPERNICK4) What gutsy decision did John Harbaugh make mid-season?-FIRED OFFENSIVE COORDINATOR CAM CAMERON5) What must a competitive manager realize?-HOWEVER MUCH HE/SHE WANTS TO SUCCEED IF IT IS ALL ABOUT HIM/HER ACHIEVING A GOALTHEN THE TEAM REALLY DOES NOT CAR. IT IS WHEN THE ADOPTS THE COMPETITIVE SPIRIT &WANTS TO WIN FOR ITS OWN SAKE, FOR INDIVIDUALS & EACH OTHER, THEN YOU HAVESOMETHING SPECIAL.
  • 22. THE SILENT
  • 23. IN THE LATE 1990’s, REVOLUTIONARY CHANGES CREATED A NEW BUSINESS ENVIRONMENT FOR THE 21st CENTURY. THIS REVOLUTION TOOK PLACE ON 5 FRONTS.1) INFORMATION FLEW.2) THE GEOGRAPHIC REACH OF COMPANIES & CUSTOMERS EXPLODED.3) BASIC DEMOGRAPHIC ASSUMPTIONS WERE UPENDED.4) CUSTOMERS STEPPED UP & TOOK CONTROL.5) DEFINING WALLS FELL.
  • 24. 1) INFORMATION FLEW.HOW DID THIS CONTRIBUTE TO THE SILENT REVOLUTION?
  • 25. THE INTERNET ALLOWS INFORMATION TO TRAVEL FAST TO ANYONE, ANYWHERE.
  • 26. PRE-REVOLUTION:INFORMATION WAS POWER.
  • 27. POST-REVOLUTION: POWER COMES FROM BEING ABLE TOTRANSLATE INFORMATION INTO ACTION. “TWITTER REVOLUTIONS”
  • 28. 2) THE GEOGRAPHIC REACH OF COMPANIES & CUSTOMERS EXPLODED.HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
  • 29. THE 21ST CENTURY WORLD IS A GLOBAL MARKETPLACE
  • 30. BARRIERS TO ENTRY ARE KNOCKED DOWN AS BRANDS CAN GAIN WIDESPREAD RECOGNITION IN SHORT PERIODS OF TIME. THE RESULT: BIG NAME BRANDS ARE NOT AS DOMINANT
  • 31. 3) BASIC DEMOGRAPHIC ASSUMPTIONS WERE UPENDED. HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
  • 32. LONGER LIFE SPANS, LATER RETIREMENTS, & MOREWOMEN IN THE WORKPLACE HAVE CHANGEDCORPORATIONS RELATIONSHIPS WITH CUSTOMERS &EMPLOYEES.THE RESULT: CONVENIENCE MATTERS MORE NOWTHAN EVER BEFORE
  • 33. THE THREE FASTEST GROWING CONSUMER PURCHASES ACTIVITIES HEALTH CARE EDUCATION-HEALTH CARE & EDUCATION MAKE UP 1/3 OF AMERICA’SGROSS NATIONAL PRODUCT (GNP).-GNP: MEASURES THE OUTPUT (PRODUCTS & SERVICES)GENERATED BY A COUNTRY’S ENTERPRISES--WHETHERPHYSICALLY LOCATED DOMESTICALLY OR ABROAD.
  • 34. 4) CUSTOMERS STEPPED UP AND TOOK CONTROL. HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
  • 35. TODAY CUSTOMERS ARE NO LONGER PASSIVE RECIPIENTSOF GOODS & SERVICES. THEY ARE ACTIVE PARTICIPANTS & PART OF THE PROCESS STARTING WITH THE PRODUCT INCEPTION.
  • 36. 5) DEFINING WALLS FELL.HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
  • 37. COMPANIES LOOK TO OTHER INDUSTRIES TO FORM PARTNERSHIPS TO DRAW ON EXPERTISE OUTSIDE THEIR CAPABILITIES. THE RESULT: CUSTOMERS ARE SERVED MORE EFFICIENTLY
  • 38. THE KNOWLEDGE WORKER-SOMEONE WHO IS EMPLOYED DUE TO HIS/HERKNOWLEDGE OF A SUBJECT MATTER RATHER THAN THEIRABILITY TO PERFORM MANUAL LABOR. -LAWYERS, TEACHERS, MARKETERS, IT, ETC. -YOU!!! MANAGEMENT OF KNOWLEDGE WORKERS-PRODUCE MORE WHEN EMPOWERED-CAN WORK ON MULTIPLE PROJECTS AT ONCE-KNOW HOW TO ALLOCATE THEIR TIME-CAN MULTIPLY THEIR RESULTS THROUGH SOFT FACTORSLIKE EMOTIONAL INTELLIGENCE & TRUST

×