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PETER DRUCKER ARTICLE DISCUSSION QUESTIONS1) What term is Drucker credited with coining?2)What is Druckers true legacy?3) ...
PETER DRUCKER “THE GODFATHER OF MANAGEMENT”                     (NOVEMBER 19, 1909 – NOVEMBER 11, 2005)-ONE OF THE BEST-KN...
DRUCKER’S CONSULTING CAREER-DRUCKER WORKED WITH MANY MAJOR CORPORATIONS & BUSINESS   LEADERS
DRUCKER’S AWARDS & HONORS-AWARDED NEW YORK UNIVERSITY’S HIGHEST HONOR, ITSPRESIDENTIAL CITATION IN 1969-INDUCTED INTO THE ...
IN YOUR OPINION, WHAT ORGANIZATIONS* ARE                 SUCCESSFUL? WHY?*FOR OUR DISCUSSIONS OF DRUCKER WE WILL USE THETE...
SUCCESSFUL BUSINESS ATTRIBUTES
1) CUSTOMER SATISFACTION
2) CUSTOMER LOYALTY
3) PROFITABILITYTOP 3 MOST PROFITABLE COMPANIES IN 20111: $41.6 BILLION   2: $26.9 BILLION   3: $25.9 BILLION
4) MARKET SHAREWHAT COMPANY IS THE   WHAT COMPANY IS THE LEADER IN MARKET      LEADER IN MARKET SHARE IN THE FAST-    SHAR...
5) BRAND RECOGNITION
WORLD’S MOST POWERFUL BRANDS 2012      5      4      3      2      1
6) PERCEIVED VALUE
MANAGEMENT•   “THE ACT OF GETTING PEOPLE TOGETHER TO ACCOMPLISH DESIRED GOALS.”       •   IT IS ABOUT GETTING THE BEST OUT...
THE EVOLUTION OF ORGANIZATIONAL            MANAGEMENT.-WOULD YOU BE MANAGING EMPLOYEES ATD.G. YUENGLING & SON THE SAME TOD...
EVENT: WARSMANAGEMENT MODEL: ARMY COMMAND MODEL MANAGEMENT TYPE:VERTICAL MANAGEMENT
EVENT: THE INDUSTRIAL REVOLUTIONMANAGEMENT MODEL: ASSEMBLY LINE MODELMANAGEMENT TYPE: HORIZONTAL MANAGEMENT
EVENT: TECHNOLOGYMNAGEMENT MODEL: AUTOMATION MODELMANAGEMENT YPE: HUMAN DISPLACEMENT
EVENT: KNOWLEDGE WORKERSMANAGEMENT MODEL: KNOWLEDGE-BASED MANAGEMENT MODELMANAGEMENT TYPE: ACCESSING, INTERPRETING, CONNEC...
QUIZZES1) WRITE NEATLYTHE ANSWER IS MYELIN REPAIR FOUNDATION.2) PROVIDE THE EXACT ANSWER TO THE QUESTION.THE ANSWER IS MYE...
“Super Bowl Management Lesson: Its More than Harbaugh                   vs. Harbaugh”
1) Leaders who assess lower in what categories may be fine individuals but they are not aspredisposed to being in position...
THE SILENT
IN THE LATE 1990’s, REVOLUTIONARY CHANGES CREATED A NEW BUSINESS ENVIRONMENT FOR THE 21st CENTURY.      THIS REVOLUTION TO...
1) INFORMATION FLEW.HOW DID THIS CONTRIBUTE TO THE      SILENT REVOLUTION?
THE INTERNET ALLOWS INFORMATION TO TRAVEL        FAST TO ANYONE, ANYWHERE.
PRE-REVOLUTION:INFORMATION WAS POWER.
POST-REVOLUTION: POWER COMES FROM BEING ABLE TOTRANSLATE INFORMATION INTO ACTION.      “TWITTER REVOLUTIONS”
2) THE GEOGRAPHIC REACH OF COMPANIES &           CUSTOMERS EXPLODED.HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
THE 21ST CENTURY WORLD IS A GLOBAL MARKETPLACE
BARRIERS TO ENTRY ARE KNOCKED DOWN AS BRANDS CAN GAIN WIDESPREAD RECOGNITION IN SHORT PERIODS OF                       TIM...
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Drucker chapter 1

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Transcript of "Drucker chapter 1"

  1. 1. PETER DRUCKER ARTICLE DISCUSSION QUESTIONS1) What term is Drucker credited with coining?2)What is Druckers true legacy?3) Where was Drucker born?4) Where did Drucker earn his doctorate?5) What corporation did Drucker spend 2 year studying in the 1940s?6) What universitys management school was named in Druckers honor in 1987?7) What view is central to Druckers philosophy?8) What was Drucker awarded in July 2002? CHAPTER 1 DISCUSSION QUESTIONS1) In your opinion, what organization is successful? In your opinion, what makes the organization successful?2) In your own words (do not look in a dictionary), define "management.“3) In your opinion, what has caused management to evolve in the US?4) What is the Silent Revolution?5) Summarize what happened during each of the 5 fronts of the Silent Revolution.6) What are the 3 fastest-growing consumer purchases today?7) Home Depot passed all its logistics issues off to what company?8) What innovative group in northern California is trying to find a cure for multiple sclerosis?9) In Drukers opinion, how did the Americans win the Gulf War in 1991? In his opinion, how will the war on terrorism be won?10) What does the author mean when she states, "in the 21st century, businesses exist in a Lego world?"
  2. 2. PETER DRUCKER “THE GODFATHER OF MANAGEMENT” (NOVEMBER 19, 1909 – NOVEMBER 11, 2005)-ONE OF THE BEST-KNOWN & MOST WIDELY INFLUENTIAL THINKERS & WRITERS ON THESUBJECT OF MANAGEMENT THEORY & PRACTICE-MAIN BELIEFS ABOUT MANAGEMENT:1)PEOPLE ARE AN ORGANIZATION’S MOST VALUABLE ASSET2)THERE IS NO BUSINESS WITHOUT A CUSTOMER-COINED THE TERM “KNOWLEDGE WORKER” IN 1959 -A WORKER WHOSE MAIN CAPITAL IS KNOWLEDGE (TEACHER, LAWYER, DOCTOR, ETC.)
  3. 3. DRUCKER’S CONSULTING CAREER-DRUCKER WORKED WITH MANY MAJOR CORPORATIONS & BUSINESS LEADERS
  4. 4. DRUCKER’S AWARDS & HONORS-AWARDED NEW YORK UNIVERSITY’S HIGHEST HONOR, ITSPRESIDENTIAL CITATION IN 1969-INDUCTED INTO THE US BUSINESS HALL OF FAME IN 1996-AWARDED PRESIDENTIAL MEDAL OF FREEDOM BY GEORGE W. BUSHON JULY 9, 2002-HIS BOOK “THE PRACTICE OF MANAGEMENT” WAS VOTED THE 3RDMOST INFLUENTIAL MANAGEMENT BOOK OF THE 20TH CENTURY-RECEIVED 25 HONORARY DOCTORATE DEGREES FROM UNIVERSITIES
  5. 5. IN YOUR OPINION, WHAT ORGANIZATIONS* ARE SUCCESSFUL? WHY?*FOR OUR DISCUSSIONS OF DRUCKER WE WILL USE THETERM ORGANIZATION, NOT BUSINESSORGANIZATION: A GROUP OF PERSONS ORGANIZED FORSOME END OR WORK WHAT MAKES AN ORGANIZATION SUCCESSFUL?
  6. 6. SUCCESSFUL BUSINESS ATTRIBUTES
  7. 7. 1) CUSTOMER SATISFACTION
  8. 8. 2) CUSTOMER LOYALTY
  9. 9. 3) PROFITABILITYTOP 3 MOST PROFITABLE COMPANIES IN 20111: $41.6 BILLION 2: $26.9 BILLION 3: $25.9 BILLION
  10. 10. 4) MARKET SHAREWHAT COMPANY IS THE WHAT COMPANY IS THE LEADER IN MARKET LEADER IN MARKET SHARE IN THE FAST- SHARE IN THE BEER FOOD INDUSTRY? INDUSTRY? 13% 25%
  11. 11. 5) BRAND RECOGNITION
  12. 12. WORLD’S MOST POWERFUL BRANDS 2012 5 4 3 2 1
  13. 13. 6) PERCEIVED VALUE
  14. 14. MANAGEMENT• “THE ACT OF GETTING PEOPLE TOGETHER TO ACCOMPLISH DESIRED GOALS.” • IT IS ABOUT GETTING THE BEST OUT OF PEOPLE. • IT IS A PROFESSION LIKE MEDICINE OR LAW.6 FUNCTIONS OF MANAGEMENT:• PLANNING: DECIDING WHAT NEEDS TO HAPPEN IN THE FUTURE & GENERATING PLANS FOR ACTION.• ORGANIZING: MAKING OPTIMUM USE OF THE RESOURCES REQUIRED TO ENABLE THE SUCCESSFUL CARRYING OUT OF PLANS.• STAFFING: JOB ANALYZING, RECRUITMENT, & HIRING INDIVIDUALS FOR APPROPRIATE JOBS.• LEADING: EXHIBITING SKILLS IN ORDER TO ENCOURAGE OTHERS TO PLAY AN EFFECTIVE ROLE IN THE ORGANIZATION.• CONTROLLING: MONITORING & CHECKING PROGRESS AGAINST PLANS, WHICH MAY NEED MODIFICATION BASED ON FEEDBACK.• MOTIVATING: THE PROCESS OF STIMULATING AN INDIVIDUAL TO TAKE ACTION & ACCOMPLISH A DESIRED GOAL.
  15. 15. THE EVOLUTION OF ORGANIZATIONAL MANAGEMENT.-WOULD YOU BE MANAGING EMPLOYEES ATD.G. YUENGLING & SON THE SAME TODAY ASYOU WOULD HAVE IN 1829? WHY/WHY NOT?-WHAT U.S. EVENTS HAVE CAUSED APARADIGM CHANGE IN MANAGEMENT?
  16. 16. EVENT: WARSMANAGEMENT MODEL: ARMY COMMAND MODEL MANAGEMENT TYPE:VERTICAL MANAGEMENT
  17. 17. EVENT: THE INDUSTRIAL REVOLUTIONMANAGEMENT MODEL: ASSEMBLY LINE MODELMANAGEMENT TYPE: HORIZONTAL MANAGEMENT
  18. 18. EVENT: TECHNOLOGYMNAGEMENT MODEL: AUTOMATION MODELMANAGEMENT YPE: HUMAN DISPLACEMENT
  19. 19. EVENT: KNOWLEDGE WORKERSMANAGEMENT MODEL: KNOWLEDGE-BASED MANAGEMENT MODELMANAGEMENT TYPE: ACCESSING, INTERPRETING, CONNECTING, & TRANSLATING KNOWLEDGE
  20. 20. QUIZZES1) WRITE NEATLYTHE ANSWER IS MYELIN REPAIR FOUNDATION.2) PROVIDE THE EXACT ANSWER TO THE QUESTION.THE ANSWER IS MYELIN REPAIR FOUNDATIONMETLIFE STADIUM NOT GIANTS STADIUM3) DO NOT CHEATQUESTION 7: WHAT CORPORATION DID DRUCKER SPEND 2 YEARS STUDYING…?GENERAL MOTORSIF YOU ANSWERED UPSYOU ARE WRONG FOR YOUR QUIZ #7 BUT CORRECT FOR #7 OF THEQUIZ THAT THE PERSON SITTING NEXT TO YOU IS TAKING
  21. 21. “Super Bowl Management Lesson: Its More than Harbaugh vs. Harbaugh”
  22. 22. 1) Leaders who assess lower in what categories may be fine individuals but they are not aspredisposed to being in positions of authority as others?-A CAPACITY FOR DOMINANCE, COMFORT IN THE SPOTLIGHT, & WILLINGNESS TO DECIDE &ACT2) Like a coach, what is a managers most important job?-PUT PEOPLE INTO POSITIONS WHERE THEY CAN SUCCEED3) What gutsy decision did Jim Harbaugh make mid-season?-SWITCHED QUARTERBACKS FROM ALEX SMITH TO COLIN KAEPERNICK4) What gutsy decision did John Harbaugh make mid-season?-FIRED OFFENSIVE COORDINATOR CAM CAMERON5) What must a competitive manager realize?-HOWEVER MUCH HE/SHE WANTS TO SUCCEED IF IT IS ALL ABOUT HIM/HER ACHIEVING A GOALTHEN THE TEAM REALLY DOES NOT CAR. IT IS WHEN THE ADOPTS THE COMPETITIVE SPIRIT &WANTS TO WIN FOR ITS OWN SAKE, FOR INDIVIDUALS & EACH OTHER, THEN YOU HAVESOMETHING SPECIAL.
  23. 23. THE SILENT
  24. 24. IN THE LATE 1990’s, REVOLUTIONARY CHANGES CREATED A NEW BUSINESS ENVIRONMENT FOR THE 21st CENTURY. THIS REVOLUTION TOOK PLACE ON 5 FRONTS.1) INFORMATION FLEW.2) THE GEOGRAPHIC REACH OF COMPANIES & CUSTOMERS EXPLODED.3) BASIC DEMOGRAPHIC ASSUMPTIONS WERE UPENDED.4) CUSTOMERS STEPPED UP & TOOK CONTROL.5) DEFINING WALLS FELL.
  25. 25. 1) INFORMATION FLEW.HOW DID THIS CONTRIBUTE TO THE SILENT REVOLUTION?
  26. 26. THE INTERNET ALLOWS INFORMATION TO TRAVEL FAST TO ANYONE, ANYWHERE.
  27. 27. PRE-REVOLUTION:INFORMATION WAS POWER.
  28. 28. POST-REVOLUTION: POWER COMES FROM BEING ABLE TOTRANSLATE INFORMATION INTO ACTION. “TWITTER REVOLUTIONS”
  29. 29. 2) THE GEOGRAPHIC REACH OF COMPANIES & CUSTOMERS EXPLODED.HOW DID THIS CONTRIBUTE TO THE REVOLUTION?
  30. 30. THE 21ST CENTURY WORLD IS A GLOBAL MARKETPLACE
  31. 31. BARRIERS TO ENTRY ARE KNOCKED DOWN AS BRANDS CAN GAIN WIDESPREAD RECOGNITION IN SHORT PERIODS OF TIME. THE RESULT: BIG NAME BRANDS ARE NOT AS DOMINANT

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