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Drucker chapter 1

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  • 1. PETER DRUCKER ARTICLE DISCUSSION QUESTIONS1) What term is Drucker credited with coining?2)What is Druckers true legacy?3) Where was Drucker born?4) Where did Drucker earn his doctorate?5) What corporation did Drucker spend 2 year studying in the 1940s?6) What universitys management school was named in Druckers honor in 1987?7) What view is central to Druckers philosophy?8) What was Drucker awarded in July 2002? CHAPTER 1 DISCUSSION QUESTIONS1) In your opinion, what organization is successful? In your opinion, what makes the organization successful?2) In your own words (do not look in a dictionary), define "management.“3) In your opinion, what has caused management to evolve in the US?4) What is the Silent Revolution?5) Summarize what happened during each of the 5 fronts of the Silent Revolution.6) What are the 3 fastest-growing consumer purchases today?7) Home Depot passed all its logistics issues off to what company?8) What innovative group in northern California is trying to find a cure for multiple sclerosis?9) In Drukers opinion, how did the Americans win the Gulf War in 1991? In his opinion, how will the war on terrorism be won?10) What does the author mean when she states, "in the 21st century, businesses exist in a Lego world?"
  • 2. IN YOUR OPINION, WHAT ORGANIZATIONS ARE SUCCESSFUL? WHY?WHAT MAKES AN ORGANIZATION SUCCESSFUL?
  • 3. SUCCESSFUL BUSINESS ATTRIBUTES
  • 4. 1) CUSTOMER SATISFACTION
  • 5. 2) CUSTOMER LOYALTY
  • 6. 3) PROFITABILITYTOP 3 MOST PROFITABLE COMPANIES IN 2011.1: $30+ BILLION 2: $19+ BILLION 3: $19+ BILLION
  • 7. 4) MARKET SHAREWHAT COMPANY IS THE WHAT COMPANY IS THE LEADER IN MARKET LEADER IN MARKET SHARE IN THE FAST- SHARE IN THE BEER FOOD INDUSTRY? INDUSTRY? 13% 25%
  • 8. 5) BRAND RECOGNITION
  • 9. 6) PERCEIVED VALUE
  • 10. PETER DRUCKER “THE GODFATHER OF MANAGEMENT” MAIN BELIEFS ABOUT MANAGEMENT:1) PEOPLE ARE AN ORGANIZATION’S MOST VALUABLE ASSET.2) THERE IS NO BUSINESS WITHOUT A CUSTOMER.
  • 11. MANAGEMENT• “THE ACT OF GETTING PEOPLE TOGETHER TO ACCOMPLISH DESIRED GOALS.” • IT IS ABOUT GETTING THE BEST OUT OF PEOPLE. • IT IS A PROFESSION LIKE MEDICINE OR LAW.6 FUNCTIONS OF MANAGEMENT:• PLANNING: DECIDING WHAT NEEDS TO HAPPEN IN THE FUTURE & GENERATING PLANS FOR ACTION.• ORGANIZING: MAKING OPTIMUM USE OF THE RESOURCES REQUIRED TO ENABLE THE SUCCESSFUL CARRYING OUT OF PLANS.• STAFFING: JOB ANALYZING, RECRUITMENT, & HIRING INDIVIDUALS FOR APPROPRIATE JOBS.• LEADING: EXHIBITING SKILLS IN ORDER TO ENCOURAGE OTHERS TO PLAY AN EFFECTIVE ROLE IN THE ORGANIZATION.• CONTROLLING: MONITORING & CHECKING PROGRESS AGAINST PLANS, WHICH MAY NEED MODIFICATION BASED ON FEEDBACK.• MOTIVATING: THE PROCESS OF STIMULATING AN INDIVIDUAL TO TAKE ACTION & ACCOMPLISH A DESIRED GOAL.