Desktop Alert is multi-media enabled mass notification platform used to deliver rich media such as live surveillance video, images, music, copy, interactive Flash files and other applications to desktops and other devices such as telephones, cell phones, e-mail and mobile devices. Message windows display text, images and links, play videos and even audio files. Click here to see a audio-visual of Desktop Alert.
Alerts are stored for users via the Home Tab. Here all alerts may be revisited by clicking on the alert title. When above alert title is clicked user may review the alert data
Easy To Configure Affinity Elements Easy To Configure Affinity Elements Administrator can set desired settings for alert configurations
Administrators and Moderators can review alert history to one or more groups Detailed Alert History Review all alert details and determine which end-users viewed the alert
State of the Art WYSIWYG Html Editor allows for complex media component alert insertions without any technical knowledge. Send alerts to all users, a group or groups. Preview Alert Before Sending
Create/Manage Alert Templates for Rapid Alert Publication
Create Alert at SINGLE GROUP level and access templates for instant alert creation
AlertService API (Click on any API call below to see API specifications for the selected method) The following operations are supported. For a formal definition, please review the: Service Description CheckAuthentication GetUnreadAlerts MarkAlertAsRead GetPreview CreateAlert This is the nuts and bolts to the Desktop Alert Architecture
The following section describes the technical implementation of Desktop Alert. This overview is intended to give general architectural and platform information. Desktop Alert was developed using a three-tier architecture. Tier one is data storage and manipulation. Tier two is the administrative interface, data retrieval, web services, and web based presentation generation logic. Tier three is the client interface, both web based and desktop application. The architecture is designed to provide scalability both vertically as well as horizontally; this allows the system to grow as the user base grows.
Tier 1 Tier 1 is comprised of a Microsoft SQL Server database. SQL Server provides a high performance database engine to store and manipulate data. SQL Server has unmatched capabilities for integrating with other SQL server databases and databases on other platforms such as Oracle, DB2, and Sybase. SQL Server provides data partitioning mechanisms that allow the system to scale up performance on a single server or distribute the load among multiple servers.
Tier 2 Tier 2 consists of code written in Microsoft’s C# development language and runs a administrative web-based interface on web servers that support ASP.NET and the Microsoft .NET framework compatibility. This tier is used to retrieve and manipulate data and create the web presentation interface. It is also where the web services interface is implemented. This tier is also scalable by adding more servers and load balancing them using standard load balancing techniques. Tier 3 Tier 3 is the client tier. There are two interfaces for the client tier, the web based interface and the desktop client interface. Usage The management interface can be run from any web browser and provides easy to use functions for creating users, groups and alerts. User, group and alert management features can be integrated with external systems by means of either database level integration or web services based integration. The desktop client interface provides the end user with the alert viewing and the ability to review past alerts and will open their default web browser to review previously viewed alerts. Desktop Alert is developed using leading development tools and a flexible architecture so that the system can be scaled for performance as well as integrated with your other internal systems. The Desktop Alert technology and architecture is designed to maximize your investment and be flexible enough to grow with your future needs. Read here about why your organization should choose Desktop Alerts notification platform over the rest!
Easily integrates with existing outbound pbx/IVR Systems
Desktop Alert Integration with IVR Systems
Desktop Alert delivers carrier-grade telephony products and services for internationally scalable IVR deployments to suit the needs of enterprises across a wide range of industries. Desktop Alert IVR integration generates instant notification and alerting using the Desktop Alert is a single-source network-centric mass notification platform. Create automated notifications and alerts which can be sent to individuals or groups. Include Desktop Alert IVR solutions as part of your automated notifications strategy by integrating phone-based alerts with your automated email, web, fax and pager solutions.