Website Testing Practices

THE TRICKY BUSINESS OF WEBSITE TESTING Presenter: Christopher Martello

ABOUT YOUR SPEAKER• Software Tester for 12 years• Roles:Tester, Manager, Engineer, Conﬁguration Manager, Team Leader, Deployment Coordinator• Currently: Build and Deployment Coordinator

SEGMENTS-Philosophy-Process & Strategy-Tools-Demos

WHY DO WE NEED TESTING?- Checks and - Gatekeeper to Balance PROD- Identify Problems - Protect Users- Interface between Developers and BA’s

WHAT MAKES A TESTER TICK?- Likes to Find defects and - IT ﬁnds the bugs, not the issues users (UAT or PROD)- Not just the ‘happy path’ - Part of the team- Ensure major scenarios - Incorporate Quality work throughout the process- More Systematic, detail - They Fight for the USER! oriented, and methodical

TESTING PROCESSPlanning Execution Reporting

TESTING PROCESSPlanning Execution Reporting - Test Planning - Test Execution - Test Reporting - Testing Metrics

OVERALL QUALITY ASSURANCERequirements Code Build Deploy Version UnitUser Stories Build Tool Control Testing Testing Process Planning Execution Reporting Issues and UAT defects Deploy to PROD

TESTING METHODS AND TERMS

TESTING METHODS AND TERMS- White Box Testing vs. Black Box Testing- Functional Testing- Manual vs. Automated- Load and Performance Testing- Break Testing or Exploratory Testing

OBJECTIVE VS. SUBJECTIVE - Functionality meets the requirements - Works as designed, but its poorly designed - [http://www.webpagesthatsuck.com] - Consistent Look and Feel - The color scheme doesnt blend

HOW NOT TO TEST• Let the users test• “I’ll test later”• “Works on my computer”

STANDARDS TESTING- CSS Validation - http://jigsaw.w3.org/css- validator/- HTML Validation - http://validator.w3.org/- HTML5 Validation - http://html5.validator.nu/

OTHER STANDARDS- Accessibility- Links - http://validator.w3.org/checklink- Security Testing- Mobile Standards

BROWSER TESTING- Major Platforms: Windows, Mac OSX, Linux, Mobile- Major Browsers: Internet Explorer, FireFox, Safari, Chrome, Opera (+ versions)- GradedPresentation Standards - usually ﬁnd in the about, TOS, or FAQs

BROWSER STATS- Web Stats - Browsers - http://gs.statcounter.com/- Internal Application Server Logs, AWStats, TeaLeaf, etc.

GRADED BROWSER SUPPORT Across all OS Data from Win XP Vista Win 7 Linux OSX 10.x iOS xAcross all Platfor web logsBrowsersIE 6.0 msIE 7.0IE 8.0 A A AIE 9.0 AFirefox 3.6 B BFireFox 4 B BFireFox 5 B BFireFox 6 A A A AFireFox 7 A A A A ASafari 4.0Safari 5.0x A AChrome xOpera 10.xSafari iOSWebKit

LOAD & PERFORMANCE TESTING- Throwing multiple requests / users at a site- Identiﬁesbottlenecks in your application / Architecture- Takes time to set up / coordinate

MANUAL TESTING- Read the ﬁne print- Fill out the forms, error validation- Send a test email for contact pages- Call the phone numbers

SOME TESTING TOOLS- MWSnap - http:// - Jing- http:// www.mirekw.com/ www.techsmith.com/ winfreeware/ jing/free/ mwsnap.html- SnagIt*- http:// www.techsmith.com/ snagit/ * denotes a Paid App

MULTIPLE BROWSER TOOLS- IETester (free - download) -http://www.my- debugbar.com/wiki/IETester/ HomePage- VMWare /Fusion- Parallels / Boot Camp- BrowserStack - http:// www.browserstack.com

ADDITIONAL TESTING TOOLS AND RESOURCES- Xenu Link Sleuth -http:// - Rest Client - http:// home.snafu.de/tilman/ code.google.com/p/rest-client/ xenulink.html - Selenium - http://seleniumhq.org/- Open QA - http://openqa.org/ - Selenium for FireFox Browser -- SQAForums - http:// http://release.seleniumhq.org/ www.sqaforums.com/ selenium-ide/1.3.0/selenium- ide-1.3.0.xpi- SOAPui - http://www.soapui.org/ soapUI-News/soapui-401-the-bug- - ScalaTest - http:// ﬁx-release.html www.scalatest.org/

OTHER TOOLS- InfoRapid Search and Replace - - Cacoo - Free online Drawing and http://www.inforapid.de/html/ wireframe sharing - https:// srdownload.htm cacoo.com/- WinMerge - http://winmerge.org/ - Web Based Meeting Minutes - http://minutes.io/- IE Privacy Keeper - http:// www.unhsolutions.net/IE-Privacy- - SparkWeb - Web Based Chat Client - Keeper/ http://www.igniterealtime.org/ projects/sparkweb/- RegEx Coach - http://weitz.de/ regex-coach/ - Login / Password Keeper - RoboForm Pro (pay)

FIREFOX ADD-ONS- Web Developer Toolbar – https:// - User Agent Switcher - https:// addons.mozilla.org/en-US/firefox/ addons.mozilla.org/en-US/firefox/ addon/web-developer/ addon/user-agent-switcher/- Add N Edit Cookies - https:// - Be sure to download a user agent list addons.mozilla.org/en-US/firefox/ - http://techpatterns.com/ addon/add-n-edit-cookies-13793/ downloads/firefox/ useragentswitcher.xml- HTTP Live Headers – https:// addons.mozilla.org/en-US/firefox/ - MeasureIT – https:// addon/live-http-headers/ addons.mozilla.org/en-US/firefox/ addon/measureit/- FireBug – https:// addons.mozilla.org/en-US/firefox/ addon/firebug/

AUTOMATED TESTING & BENEFITS

AUTOMATED TESTING & BENEFITS- Fast - Reportsand Notiﬁcation- Reliable - Reusable- Repeatable - Tracking- Programmable - Self-Documenting- Comprehensive

AUTOMATION TOOLS FUNCTIONAL REGRESSION- Selenium (open source) - [many others...]- HPQuickTestPro* (demo)- Rational Robot*- TestPlantEggPlant* - visual image object recognition * denotes a Paid App

AUTOMATION TOOLS - BUILDERS - CruiseControl - http:// cruisecontrol.sourceforge.net/ - Jenkins CI (formerly Hudson) http://jenkins-ci.org/ - Perforce* - http:// www.perforce.com/ - Team Foundation Server (Microsoft*) * denotes a Paid App

LOAD AND PERFORMANCE- Rational Performance Tester*- HP LoadRunner*- JMeter (open source)- Cloud solutions* * denotes a Paid App

PROCESS TOOLS- HP Quality Center* - QACenter / Compuware tools*- Test Director* - Atlassian Products* * denotes a Paid App

ISSUES AND DEFECTS- JIRA*- from Atlassian - BugZilla - http:// - http:// www.bugzilla.org www.atlassian.com/ software/jira/ - Eventum- http:// forge.mysql.com/wiki/- TrackPlus* - http:// Eventum www.trackplus.com - YouTrack - http://- Mantis Bug-tracker - www.jetbrains.com/ http:// youtrack/ www.mantisbt.org - many others * denotes a Paid App

DEMOS- Tools Showcase- Xenu Link Checker- FireFox Plugins- Selenium- Quick Test Pro

Q&A- Questionsand Further Discussions

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Website Testing Practices

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