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EFFECTIVE PLANNING, PROBLEM-SOLVING
& DECISION-MAKING
Presented by Derek Hendrikz
Copyright © 2014
Derek Hendrikz Consulting
www.derekhendrikz.com
Process of working something out in detail before it
takes place or commences.
Process of creating and applying options in a
problematic situation.
Process of making choices or reaching specific conclusions.
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The Basic Planning Process
• Consider the context
• Create alternatives
• Choose a path
• Implement
• Monitor
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Creative v Logical Patterns
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Autocratic and Democratic
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• Management through absolute Authority.
• Approach of dominance – top down instructions.
 Management through equal participation.
 Planning, problem-solving, and decision-making
is done through team participation.
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Brainstorming
• Criticism ruled out
• Free-wheeling welcome
• Quantity is wanted
• Combine and improve
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Mindmapping
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PERT
(programme evaluation and review technique)
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Activity Predecessor Duration
1. Alpha - 3
2. Bravo - 7
3. Charlie Bravo 2
4. Delta Alpha 5
5. Echo Alpha 6
6. Foxtrot Echo 1
7. Golf Charlie & Delta 9
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Planning, Problem solving, decision making by Derek Hendrikz

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Planning, Problem solving, decision making by Derek Hendrikz