1. LEADERSHIP
Leadership
The process of inspiring and empowering
others to voluntarily commit themselves to
achieving the leader’s vision
A dynamic relationship based on mutual
influence and common purpose between
leaders and collaborators in which both are
moved to higher levels of motivation as
they affect intended change
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2. Leadership is NOT…
A high position
It is a function
A super person
It is a process for all people
Fixed for all activities
People can rotate taking leadership in
different activities
Concerns of the Leaders
In the short run:
Performance (do things right)
Ethical behaviors (do the right things)
In the long run:
Competitive advantage
Human resource development
“Anybody can manage short. Anybody can manage
long. Balancing those two things is what management
is.”
[Jack Welch]
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3. Management and leadership
Management and Leadership
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4. Leadership Qualities
- Future perspect of org.
- Road map to get there
Vision
- Energy Commitment TRUST Relationship - Connections
- Personal sacrify - Support
Competence
- Knowledge
- Skills
Sources of Power
Legitimate: authority/position
Reward : tangible or intangible reward
Coercive: Punishment
Expert: Knowledge/skills
Referent: Respect/admiration/loyalty
Which ones tend to lead to intrinsic motivation?
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5. Two-Factor Approach to Leadership
High
Permissive Professional
Concern
for Corporate
People
Low Undefined Autocratic
Low High
Concern for Production
Jack Welch
Is Jack Welch production- or people-
oriented?
What leadership qualities do you see
in Jack Welch?
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6. Dimensions of Leadership
Dimensions Descriptions
1. Context: - The capacity to engage various
The Vision Dimension stakeholders to produce a shared
vision of the future, identify realities
to be addressed, and to inspire &
motivate for achievement.
2. Competence: The - The knowledge and skills – including
Knowledge and Skills emotional intelligence – to
Dimension diagnose problems, prioritize work,
find solutions, implement, and
learn/adjust.
3. Character: - The commitment to serve customer
The Values ethically, to have personal and
Dimension professional integrity, and to champion
accountability.
EI – Definition:
Being emotionally astute (E) – “applying
feelings appropriately”
Being intelligent (I) – “applying
knowledge or reason appropriately”
EI refers to the personal-management and
personal-
social skills – including intuition, character,
integrity, motivation, etc. – that allow us to
succeed in our interactions with others
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7. 5 EI Competencies*
1. Self-awareness
2. Self-regulation
3. Motivation
4. Empathy
5. Social Skills
______
*Source: D. Goleman, “Working With Emotional Intelligence”, 1998.
Summary and Conclusions
Leadership is complex and difficult to
understand
Some aspects of Leadership can be learned
Good leadership can provide a sustainable
competitive advantage
Indirect leadership may be more powerful
and effective than direct leadership, but it
also is more difficult to do
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