Working Effectively with Diverse Populations  Sponsored by the Northeastern Regional Training and Medical Consultation Con...
Objectives <ul><li>Upon completion of this seminar, participants will be able to: </li></ul><ul><li>Explain how cultural f...
Faculty <ul><li>Bill L. Bower, MPH </li></ul><ul><li>Director of Education and Training, Charles P. Felton National TB Cen...
Agenda <ul><li>Introduction, housekeeping  –   Bill Bower </li></ul><ul><li>Key Concepts in Cultural Competency  –   Bill ...
Handouts <ul><li>You can download slides, sign-in sheet and reference materials at the following link: </li></ul><ul><li>w...
Continuing Education Credit <ul><li>The University of Medicine and Dentistry of New Jersey  –  Center of Continuing and Ou...
Evaluation <ul><li>Complete online Zoomerang ®  evaluation  </li></ul><ul><li>Forward link to others who are in the room a...
Audio (1) <ul><li>If you cannot hear sound through your computer speakers: </li></ul><ul><ul><li>Check to see if your comp...
Audio (2) <ul><li>Program is being recorded </li></ul><ul><li>Archive available in one month at:  www.umdnj.edu/globaltb <...
 
Questions and Discussion <ul><li>If you wish to ask a question or make a comment: </li></ul><ul><ul><li>Un-mute  your phon...
Additional Questions <ul><li>You may ask additional questions of Bill Bower at: </li></ul><ul><ul><li>Email: blb3@columbia...
Follow-Up <ul><li>Sign-in Sheets </li></ul><ul><ul><li>Fax back by April 9, 2009 </li></ul></ul><ul><ul><li>Indicate type ...
Background Documents Core Competencies for Public Health Professionals Council on Linkages Between Academia and Public Hea...
Additional Resources
Upcoming Courses in Northeastern Region <ul><li>TB Clinician’s Update </li></ul><ul><ul><li>March 27, York, ME </li></ul><...
INFORMATION LINE 1 • 800•4TB•DOCS (482-3627)
<ul><li>Thank you for your participation!! </li></ul>
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BB intro and housekeeping DRAFT 032409-1.ppt

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BB intro and housekeeping DRAFT 032409-1.ppt

  1. 1. Working Effectively with Diverse Populations Sponsored by the Northeastern Regional Training and Medical Consultation Consortium Best Practices in TB Control
  2. 2. Objectives <ul><li>Upon completion of this seminar, participants will be able to: </li></ul><ul><li>Explain how cultural factors influence patient-provider interactions </li></ul><ul><li>Describe the attributes of a culturally competent healthcare worker </li></ul><ul><li>Make use of effective communication strategies to educate clients from different cultures about TB disease, infection, and control </li></ul>
  3. 3. Faculty <ul><li>Bill L. Bower, MPH </li></ul><ul><li>Director of Education and Training, Charles P. Felton National TB Center at Harlem Hospital </li></ul><ul><li>Assistant Clinical Professor, Heilbrunn Department of Population & Family Health, Mailman School of Public Health, Columbia University </li></ul><ul><li>Sapna Pandya, MPH </li></ul><ul><li>Director of Programs / South Asian Health Initiative </li></ul><ul><li>Center for Immigrant Health, NYU School of Medicine </li></ul><ul><li>Jane L. Moore, RN, MHSA </li></ul><ul><li>Asst. Director/Nurse Consultant </li></ul><ul><li>TB Control and Prevention Program </li></ul><ul><li>Virginia Department of Health </li></ul>
  4. 4. Agenda <ul><li>Introduction, housekeeping – Bill Bower </li></ul><ul><li>Key Concepts in Cultural Competency – Bill Bower </li></ul><ul><li>Patient-Centered Care in a Multicultural Setting – Sapna Pandya </li></ul><ul><li>Using New Technologies to Communicate with Diverse Populations – Jane Moore </li></ul><ul><li>Questions and Answers </li></ul><ul><li>Wrap up </li></ul>
  5. 5. Handouts <ul><li>You can download slides, sign-in sheet and reference materials at the following link: </li></ul><ul><li>www.umdnj.edu/globaltb/courses/brochures/diverse.html </li></ul><ul><li>Or by clicking on the “handouts” icon </li></ul><ul><li>at the top right of this screen </li></ul>
  6. 6. Continuing Education Credit <ul><li>The University of Medicine and Dentistry of New Jersey – Center of Continuing and Outreach Education (UMDNJ-CCOE) designates this activity for the following: </li></ul><ul><li>A maximum of 1.5 AMA PRA Category 1 Credits </li></ul><ul><li>1.5 nursing contact hours (CCOE is an approved provider by the NJ State Nurses Association) </li></ul><ul><li>.15 Continuing Education Units (CEUs) </li></ul><ul><li>Full accreditation statements can found at: </li></ul><ul><li>www.umdnj.edu/globaltb/courses/brochures/diverse.html </li></ul><ul><li>Anyone who would like to receive continuing education credits for this activity must indicate so on the sign-in sheet which must be sent to us by April 9, 2009 . There is a $10 charge for credit . </li></ul>
  7. 7. Evaluation <ul><li>Complete online Zoomerang ® evaluation </li></ul><ul><li>Forward link to others who are in the room and have not logged in individually </li></ul>
  8. 8. Audio (1) <ul><li>If you cannot hear sound through your computer speakers: </li></ul><ul><ul><li>Check to see if your computer speakers are muted </li></ul></ul><ul><ul><li>Turn up the volume of your computer speakers </li></ul></ul><ul><li>Still can’t hear? Call in by phone at: (866) 475-3241 </li></ul><ul><ul><li>Conference ID: 9739729103 </li></ul></ul><ul><ul><li>You will enter in a muted mode. Please remain muted until the question and answer period. </li></ul></ul>
  9. 9. Audio (2) <ul><li>Program is being recorded </li></ul><ul><li>Archive available in one month at: www.umdnj.edu/globaltb </li></ul><ul><li>Phone lines should be muted throughout the lectures </li></ul><ul><ul><li>Use phone’s mute button or *6 </li></ul></ul><ul><ul><li>Use mute button of #6 to un-mute </li></ul></ul>
  10. 11. Questions and Discussion <ul><li>If you wish to ask a question or make a comment: </li></ul><ul><ul><li>Un-mute your phone by pressing #6 </li></ul></ul><ul><ul><li>After your question, re-mute your phone by pressing *6 </li></ul></ul><ul><li>Type your questions to host and panelists; priority will be given to verbal questions </li></ul>
  11. 12. Additional Questions <ul><li>You may ask additional questions of Bill Bower at: </li></ul><ul><ul><li>Email: blb3@columbia.edu </li></ul></ul><ul><ul><li>Phone: 212-939-8258 </li></ul></ul>
  12. 13. Follow-Up <ul><li>Sign-in Sheets </li></ul><ul><ul><li>Fax back by April 9, 2009 </li></ul></ul><ul><ul><li>Indicate type of continuing education credit, if applicable </li></ul></ul><ul><ul><li>If requesting continuing education credit, mail payment </li></ul></ul><ul><li>Evaluation </li></ul><ul><ul><li>Complete online Zoomerang ® evaluation </li></ul></ul><ul><ul><li>http://www.zoomerang.com/Survey/?p=WEB228UQJD9W8P </li></ul></ul><ul><ul><li>Forward link to others who are in the room and have not logged in individually </li></ul></ul><ul><li>Archive available in one month at: </li></ul><ul><ul><li>www.umdnj.edu/globaltb </li></ul></ul>
  13. 14. Background Documents Core Competencies for Public Health Professionals Council on Linkages Between Academia and Public Health Practice August 2005
  14. 15. Additional Resources
  15. 16. Upcoming Courses in Northeastern Region <ul><li>TB Clinician’s Update </li></ul><ul><ul><li>March 27, York, ME </li></ul></ul><ul><li>Medical Consultants Meeting </li></ul><ul><ul><li>April 22-23, Newark, NJ </li></ul></ul><ul><li>TB Intensive Workshop </li></ul><ul><ul><li>April 28-29, Newark, NJ </li></ul></ul><ul><li>TB Interviewing for Contact Investigation </li></ul><ul><ul><li>May 5-7, Newark, NJ </li></ul></ul><ul><li>Program Manager’s Workshop for Regional and Local Staff </li></ul><ul><ul><li>May 27-29, Newark, NJ </li></ul></ul><ul><li>Advanced TB Training for Clinicians </li></ul><ul><ul><li>July 10, Washington, DC </li></ul></ul>www.umdnj.edu/globaltb
  16. 17. INFORMATION LINE 1 • 800•4TB•DOCS (482-3627)
  17. 18. <ul><li>Thank you for your participation!! </li></ul>

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