Google Apps for Education : An Implementation Case Study of KKU

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The presentation presented at National e-Learning Conference 2012 by me and Dr. Kitt Tientanopajai (99% by Dr.Kitt)

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Google Apps for Education : An Implementation Case Study of KKU

  1. 1. Google Apps for Education:An Implementation Case Study of KKUDenpong Soodphakdee, Ph.D.Vice President for Academic and Information TechnologyKhon Kaen UniversityKitt Tientanopajai, D.Eng.Assistant to the President for IT AffairsDirector of Institute of Learning and Teaching InnovationKhon Kaen University 1
  2. 2. What we have ?● People ● Staffs ~ 10,000 ● Students ~ 43,000● Connectivity ● Internet ~ 1 + 1 Gbps ● Intranet ~ 1 – 10 Gbps● Mail Gateway – IronPort C150 ● License: 1 Gbps● Mail Server ● NextMessage ● 1 GB / account for staffs 2
  3. 3. Mail Service for Students (past) Google Apps: glive.kku.ac.th Login Google Apps LDAP Directory Sync 3
  4. 4. Motivations● Student/alumni contacts ● Life-long e-mail account for all students ? ● Students hate ID-based e-mail account.● Web (2.0 ?)-based services ● Mail, calendar, docs, storages, etc. 4
  5. 5. Google Apps Revisited● Single Sign-On instead of Google Apps Directory Sync● Teamed with Google (CRM-Charity) ● Policy team: VP Academic & IT and AP for IT ● Technical team: KKUCC ● Change management team: KKUCC & ILTI ● The program will take ~ 6 months. ● We started in April, and want to finished (at least, infrastructure) in May. 55
  6. 6. Policy ?● Single Sign-On ● Or, at least, single account● Enable all Google Apps for Edu. services except ads.● Staffs ● Staffs must use their own KKU account ● Domain: kku.ac.th ● MX must be set to KKU, not Google. ● The Cabinet Resolution :( ● Staff have to manually / voluntarily forward their mail to Google. 66
  7. 7. (contd.)● Students ● Student must be able to choose their own username. ● Student accounts will be life-long. ● Must be a part of first name and/or last name ● Domain: kkumail.com ● Vote, using facebook :) 77
  8. 8. Technical ?● Google Apps SSO is based on Security Assertion Markup Language (SAML)● Establish trust between two parties (host-based) using PKI ● RSA ● DSA 88
  9. 9. PoC ?● Moodle-Google Apps Integration ● 2.2.x / 1.9.x● SimpleSAMLphp● Central Authentication Service (CAS)● Moodle 1.9 wins :) ● SAML 2.0-based Single Sign-On ● Data synchronization through Google Provisioning API. 99
  10. 10. Infrastructure – Staffs HR DB (MySQL) Google Apps: kku.ac.th Redir. login Login SSO Account accounts.kku.ac.th LDAP - login - logout 10
  11. 11. Infrastructure – Students Reg. DB (Oracle) Google Apps: kkumail.com Redir. login Login SSO Account std-acct.kku.ac.th LDAP - login LDAP mod. - logout - e-mail chooser 11
  12. 12. Infrastructure – AlumniAlumni Affairs DB (Oracle) Alumni Assoc. Google Apps: kkumail.com Redir. login Login SSO Account std-acct.kku.ac.th - login - logout - e-mail chooser 12
  13. 13. Infrastructure – Parents Reg. DB SMS Google Apps: ??? Redir. login Login SSO Account Schools ???.kku.ac.th - login - logout - e-mail chooser ? 13
  14. 14. Current Configuration● VMs in ESXi on IBM x3630 M3 ● 4-8 vCPU / 2 GB memory / 16 GB storage● Platform: ● Ubuntu Linux 10.04 LTS ● Lighttpd + PHP5 (FastCGI mode) ● Percona MySQL Server ● (Customized) Moodle 1.9 + Google Apps Integration 14 14
  15. 15. Change Management● Set goals ● Provide understanding about Google Apps benefits ● Increase user adoption, usage, proficiency ● Reduce risks related to users acceptance 15 15
  16. 16. Strategies● Targets ● Executives ● Academic staffs ● Supporting staffs ● Students● Methods ● Support ● Communication ● Evaluation 16 16
  17. 17. Focus Group● Students: 12+ hr connect to the Internet● Paperwork● File sharing● Top-down policy● Class assignment● Support● PR 17 17
  18. 18. 18
  19. 19. 19
  20. 20. Google Apps Features 20
  21. 21. Google Apps Website 21
  22. 22. Early Adopter Training 22
  23. 23. Google Groups 23
  24. 24. Google+ Page 1,971 Followers 24
  25. 25. Facebook Group 25
  26. 26. Student Representatives 26
  27. 27. Student Helpers 27
  28. 28. Tagline Survey 28
  29. 29. Logo Design Survey 29
  30. 30. Ads 30
  31. 31. 31
  32. 32. Posters 32
  33. 33. ณ ศูนย์ประชุมอเนกประสงค์กาญจนาภิเษก 21-22 พ.ค. 55 เวลา 9-16 น. 33
  34. 34. Launch Day 34
  35. 35. Weekly Training Sessions 35
  36. 36. Success Stories 36
  37. 37. Freshy Boys & Girls Voting 37
  38. 38. No. of Users (one week after launch day) 38
  39. 39. On-Site Training 39
  40. 40. Demonstration 40
  41. 41. Questions ? 41 41
  42. 42. Denpong Soodphakdee, Ph.D.(denpong@kku.ac.th)Kitt Tientanopajai, D.Eng.(kitt@kku.ac.th)Division of Academic and IT AffairsOffice of the PresidentKhon Kaen University 42

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