Learning & Development Works in the Gray Space

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A webinar that I presented for Degree on how L&D works in the gray space.

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Learning & Development Works in the Gray Space

  1. 1. LEARNING & DEVELOPMENT WORKS IN THE GRAY SPACE Dennis Callahan linkedin.com/denniscallahan @denniscallahan
  2. 2. AGENDA HELLO. 1 2 3 10min How to support organizational & self directed learning The two views of workplace learning The six components of workplace learning Q&A
  3. 3. LEARNING HAPPENS Everywhere not Somewhere
  4. 4. Everywhere not Somewhere SO, WHY HAS L&D VIEWED THIS AS …LEARNING HAPPENS
  5. 5. WHAT’S THE PROBLEM? If the organization has goals and L&D creates learning experiences to help achieve these goals…
  6. 6. Viewing learning primarily from the organization perspective brings has two concerns…
  7. 7. Digs L&D deeper into the “course model”
  8. 8. When viewing from organizational perspective, “something” is often created that results in some form of a “course”
  9. 9. And we’ve built up an infrastructure to feed and support the “course”
  10. 10. LEAVING L&D TENDING THE “COURSE” FARM
  11. 11. YUVAL NOAH HARARI SUGGEST THAT… Wheat domesticated humans— rather than the other way around.
  12. 12. HAVE COURSES DOMESTICATED L&D?
  13. 13. THE SECOND ISSUE… When viewing from the organizational perspective the most important part of the organization is missing. The most important part being…
  14. 14. The people inside the organization.
  15. 15. People have learning needs and desires that exist outside of what the organization and L&D offers.
  16. 16. People are more empowered than ever and are taking ownership of their own learning.
  17. 17. You need to consider both the organizational and individual perspective.
  18. 18. These perspectives are mutually beneficial – an alliance Help us achieve our business goals and we’ll help you with your individuals goals. Help me achieve my individual goals and I’ll help you achieve your business goals.
  19. 19. AN ALLIANCE http://www.theallianceframework.com “Think of employment as an alliance: a mutually beneficial deal, with explicit terms, between independent players.” Employers need to tell their employees, “Help make our company more valuable, and we’ll make you more valuable.” Employees need to tell their bosses, “Help me grow and flourish, and I’ll help the company grow and flourish.” The result is a mutually beneficial relationship.
  20. 20. How do I know which perspective I’m viewing from? Ask yourself, “Who is directing the learning?”
  21. 21. Who is directing learning? The organization initiates something: An individual initiates something: For example: • a new assignment • coaching feedback • a class • e-learning • support group • etc.. For example: • new job • seeking a mentor • searching the web • talking with a co-worker • a class outside of work • etc…
  22. 22. Then, consider the components of learning Goals Observing Doing Reflecting Required Supporting
  23. 23. Apply to organizational and self directed learning Goals Observing Doing Reflecting Required Supporting
  24. 24. WHO IS DIRECTING THE LEARNING? Organization Directed Self Directed Goals What are the organizational goals? What learning opportunities & support will the organization provide to help achieve these goals? What is each person’s goals? What learning opportunities & support can a person create and receive while part of this organization? Observations How is an individual observing others while participating in role required activities (e.g., meetings, presentations, job shadowing, etc)? How is an individual observing beyond day-to-day job requirements (e.g., observing admired people within or outside the company in person or on social media)? Doing What assignments, tasks or work is an individual doing as part of their job or role (e.g., completing required tasks, maintaining status quo, etc)? What activities is an individual doing beyond their current role to gain new experiences (e.g., working extra on an assignment, trying a new stretch assignment, etc)? Reflecting What activities encourage reflection as part of an individual’s role (e.g., after action reviews, lessons learned, etc)? What activities is an individual doing on their own in order to promote reflection (e.g., taking notes, journaling, going for a walk, reading, etc)? Required What required learning or training is required due to an individual’s role in the organization (e.g., compliance, regulatory)? What required learning or training is required due to an individual’s goal (e.g., a college degree in order to be an attorney, engineer, nurse, etc.)? Supporting What company sponsored support is available for an individual’s role (e.g., lunch & learns, manager, formal company networks, tuition assistance, etc)? What support is an individual giving or receiving that is not formally sponsored by company (e.g., informal networks, meeting after the meeting, talking with peers, etc).
  25. 25. INTENTIONALLY WANDER “Those who do not wander may get lost” Workplacelearning
  26. 26. Organization Directed Self Directed Goals What are the organizational goals? What learning opportunities & support will the organization provide to help achieve these goals? What is each person’s goals? What learning opportunities & support can a person create and receive while part of this organization? Observatio ns How is an individual observing others while participating in role required activities (e.g., meetings, presentations, job shadowing, etc)? How is an individual observing beyond day-to-day job requirements (e.g., observing admired people within or outside the company in person or on social media)? Doing What assignments, tasks or work is an individual doing as part of their job or role (e.g., completing required tasks, maintaining status quo, etc)? What activities is an individual doing beyond their current role to gain new experiences (e.g., working extra on an assignment, trying a new stretch assignment, etc)? Reflecting What activities encourage reflection as part of an individual’s role (e.g., after action reviews, lessons learned, etc)? What activities is an individual doing on their own in order to promote reflection (e.g., taking notes, journaling, going for a walk, reading, etc)? Required What required learning or training is required due to an individual’s role in the organization (e.g., compliance, regulatory)? What required learning or training is required due to an individual’s goal (e.g., a college degree in order to be an attorney, engineer, nurse, etc.)? Supporting What company sponsored support is available for an individual’s role (e.g., lunch & learns, manager, formal company networks, tuition assistance, etc)? What support is an individual giving or receiving that is not formally sponsored by company (e.g., informal networks, meeting after the meeting, talking with peers, etc). Who is Directing the Learning? Workplacelearning
  27. 27. @denniscallahan dendcal@gmail.com EMAIL FOLLOW

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