sociologically and socioeconomically: efforts to
distinguish between arenas and contexts fail
eschew social media if -
you’re engaged in criminal acts and
prone to be up-front about it...
you’re abrasive - people leave you
caustic voicemails? death or other
you’re likely to disclose conﬁdential
you’re incapable of expressing yourself
in 140 characters or less...
you’re incapable of simplicity and
“Be careful what you
post on Facebook...”
decide how you’re going to
present your various selves online
Obama uses social media,
blends personal and professional,
and remains credible
hot spots and implications
• security, access issues
• “identity hacking”
• your own worst enemy: IP protection/licensing, IP infringement,
defamation, fraud, regulatory issues, conﬁdentiality
• 3rd party complications: defamation/harassment (don’t feed the trolls),
infringement, your liability for their contributions
• global jurisdiction; disparate local legal standards (strategic response
decisions; e.g., Turkey, China, Brazil v. India)
How much “cyberspace exceptionalism” (Prof. Goldman)
will courts tolerate?
leaks happen. they tend not to be this funny.
crisis response decision tree: get lawyered up, or have fun with it?
the accidental hacker (there’s the other kind, too)
no ICANN for social media
you can do plenty of damage without social media
conﬁdentiality, ethics, legal obligations are cross-platform
have simple policies+training - and quick, direct crisis response
“hello world: the 2010 web and the
q&a - discussion
licensing and credits
this work is licensed under a creative commons attribution-noncommercial 3.0 license. to
view a copy of the license, visit http://creativecommons.org/licenses/by-nc/3.0; or, send a
letter to creative commons, 543 howard street, 5th ﬂoor, san francisco, ca 94105 USA
•chris anderson of TED by robert scoble
•sndrv 2.0 by sndrv
•sen. barack obama by SEIU International
•230 by leo reynolds
•i'm blogging this by foxtongue
•just another to amuse you by brittanyC:::HaloPhotography
•comics: lawyer dream, dinosaur meteor, and where the
money is by hugh macleod, gapingvoid.com
images thanks to the following ﬂickr users and hugh macleod:
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