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Alliance Case Study




Dene Schonknecht  Alliance Manager, Microsoft Corporation 
Dene Schonknecht – Alliance Manager, Microsoft Corporation
Daren Forsyth – Senior Business Development Manager, BBC
Agenda




  An introduction to the BBC
  An introduction to MSFT
  Overview of the BBC & Microsoft Alliance
  ASAP Conference take outs
  Q&A
Who are the BBC


Publicly funded broadcaster via license fee
Aiming for universally available content across all platforms
Currently broadcasting via
     Digital Satellite
     Digital Terrestrial
     Digital Cable
     IPTV
     Mobile
     And… good old UHF
The Public Purposes of the BBC



•   Sustaining citizenship and civil society
•   Promoting education and learning
•   Stimulating creativity and cultural excellence
•   Representing the UK, its nations, regions and communities
    Bringing the UK to the world and the world to the UK
    In promoting its other purposes, helping to deliver to the public the benefit of emerging
    communications technologies and services and, in addition, taking a leading role in the
                                             and     addition
    switchover to digital television
How the BBC delivers its Public Purposes



 The BBC’s main activities should be the promotion of its Public
 Purposes th
 P          through the provision of output which consists of
                   h th      i i    f t t hi h         i t f
 information, education and entertainment, supplied by means of:

 television, radio and online services;
BBC Online performance to date




  Reach continues to grow impressively however our relationship with
                             impressively,
  users is not that intense.
  22 million broadband users in the UK
  16 million users of bbc.co.uk in March 07 (broad and narrow band)
  14 million users per month press red on their TV remote control
  8.7
  8 7 million users access our content from partner sites inc, AOL and
                                                          inc
  Yahoo
BBC Technology Alliances to date




   Microsoft
   Mi     ft
   IBM
   Google / You Tube
The future




Is not about a one way relationship
It’s a two way digital relationship with our audience
The BBC wants to be part of the web not just a web
                                    web,
destination
We want to empower Britain s to engage with the BBC
                        Britain's
digitally
Alliances and partnering are critical to BBC’s future
                                          BBC s
Microsoft in Profile


A partner for the future
•   $38.8bn 2005 revenue
•   $
    $70.6bn total assets
•   $59.9bn brand value


A partner with focus on innovation
•   Microsoft’s FY06 R&D budget is ~ $7.6 Billion.
•   50% of this is focused on Media and Entertainment making it our single biggest focus.

This drives a long term, strategic approach to:
•   Platforms for content creation and delivery (Digital Production)
•   Non-linear broadcast platforms (Digital Distribution)
                         p         ( g                  )
•   New consumer end-points for experiencing media (Digital Consumption)

The only p
       y partner with platforms & services that span business to
                      p                          p
consumer reach……
Why Microsoft?



  MSN has more than 440M unique users monthly
  215M active MSN Hotmail subscribers worldwide
  185M active MSN Messenger subscribers worldwide
  25M MSN Spaces (blogs) in use
  MSN Video fed more than 11M streams of hurricane Katrina
  the day after it made landfall, and more than 51 million
  streams th t week
   t       that     k
  400M Office users worldwide
  Worldwide PC shipments increased by 17 % last quarter
  126M customers on Exchange based corporate email systems
                       Exchange-based
  Leading Online gaming service with Xbox Live serving 2M+
  customers in 24 countries
  40 Million Downloads of Windows Movie Maker 2
  120 Million Downloads of Windows Media Player 9 Series
Microsoft Platform
                                                                        Products &
            Microsoft                                                   Services Division
            Entertainment &                           Kevin Johnson     Mission : Develop the
            Devices Division                          Co-president      software platform and
                                                                        software services delivered
            Mission : Focus the                                         over the internet
            company’s efforts in
            entertainment and related                                   · Windows Client
            devices and services                                        · Windows Server
                                                                        · SQL Server
            · Microsoft TV
Robbie Bach · Windows Mobile                                            · BizTalk Server
President   · Xbox                                                      · Exchange
            · Games                                                     · Visual Studio
            · Windows Embedded                                          · MSDN
            · Connected Services                                        · MSN
              Framework                                                 · Hotmail




                                        Microsoft Business
                                        Division
                                        Mission: Develop software and
                                        services for the workplace

                                        • Office
                                        • Publisher
                         Jeff Raikes    • Visio
                         President      • Project
                                        • Live Communications Server
                                        • Office Live Meeting
Media & Entertainment Vision: Any
         Content to Any Device
                      y
                                                                          TV


                                                                               IPTV
           Music

                                          Collaboration
                                                                                  Web/P2P
    Tape
                                 Business
                                Intelligence               Portal
                                                                                      Mobile
                   production                  Workflow             network
Video              “on-ramp”    Business                  Rights
                                                          Digital
                                                                    “off-ramp”
                                Processes                 Mgmt
                                                          Rights
                                                            g                      Gaming
                                            Content       Mgmt
        Metadata                          Management
                                                                                  Portable
                                                                                    Media


            TV                                                            Print

                                                                    DVD
BBC & MSFT Alliance
           Alli


        BBC & MSFT Alliance
What really happened?



   Business Development lead was assigned on both
   sides – responsible for Alliance health
   Relationship moved from transactional to
   collaborative
   18 months of refinement
   A culminating event – trans-Atlantic visit
   Pen-to-paper on a Memorandum of
   Understanding (September 2006)
Why are we doing this ?
                  Convergence is driving p
                        g              g partnerships
                                                   p
                                                        Windows
                                                        PC
Analogue TV /
                                                        platform
Radio Broadcast


                                                        Next-
                                                        Next-Gen
                                                        Gaming
Digital TV
Broadcast

                                                        Consumer
                                                        Portal
Online
properties
                                                         Windows
                                                         Mobile
New                                                      Devices
broadband
channels
e.g.
e g iPlayer                                             TV over
                                                        broadband

Digital Radio
                                                        Online
                                                        properties
Why did this happen?



 Microsoft:
     Business model built on partnership
                               p         p
     Increasing vertical focus
     Desire to collaborate with a leading brand
     Collision f industries
     C lli i of i d t i – media meets t h l
                                 di      t technology th
                                                      through i t
                                                            h internet
                                                                     t
     disruption
     Personal relationships
Why did this happen?


   BBC
     Proliferation of delivery platforms
     Complex t h i l requirements
     C   l technical     i     t
     Business process overhaul
     Requirement for deep Microsoft knowledge
     Long term relationship required
     Unique position Microsoft is in
          •   PC platform distribution
          •   Devices – Xbox, Zune, Windows Mobile
          •   Live Services – MSN Messenger, Hotmail, Content Portals
Content Enablement                   Distribution & Reach          Search, Navigation &
                                                                   User Experience
•Digitization of tape archive        •Efficient distribution
•Ingest of digital content           technologies (formats,        •Making “Web 2.0” real
•Metadata tagging                    encoding, peer enabled)       •Consistent Editorial
•Index optimization                                                Experience
•Rights management,                  • Joint Audiences – by        • Combined technologies and
clearance & payment
  l                    t             demographic (e.g. teens) or
                                     d          hi (   t    )      services for optimal user
systems                              platform ( MSN / Xbox)        experience




                          Executive Review & Governance

                          Mutually provided Strategy Consultant resource
                           Joint investment in projects




Content Archive
Who does this involve?



   BBC & MSFT Day-to-Day relationship contacts
   BBC & MSFT named executive sponsors
   Microsoft
      UK Consulting Services,
      US Product Development Teams,
      UK Research & Development labs
                                labs,
      UK Marketing and PR
Who does this involve


   BBC
     Strategy
     Business Aff i
     B i       Affairs
     Fair Trading
     Production (online & linear),
                (               ),
     Marketing,
     Creative,
     R&D
     Innovation
What was the benefit?


   Microsoft
      Regular forum to engage with key customer executives at the
      BBC (90 day review)
      Ability to articulate full value that we bring – beyond the
      commercial
      A 1st call partner for technological collaboration
      Momentum and interest from within the vertical industry
What was the benefit?


   BBC
     Regular forum to engage with key executives at Microsoft (90
     day review)
     Alignment of activity roadmap
     Fast track innovation opportunities
     Raised awareness across the BBC of business critical activity –
     engaging industry
     Highlighted to BBC creative's, technologists and producers what
     could b possible
         ld be      ibl
     Revealed proof of concepts from the business to jointly progress
     The ability to engage in open and honest dialogue
Where are we today


   Detailed dialogue in agreed areas
   Growing resource allocation
          g
   2nd 90-day review upcoming
   Technology and service collaboration
            gy
      e.g. Mix07
      e.g. iPlayer launch (subject to PVT)
   Alliance health-check using best practice
   methodologies
ASAP Conference take outs


   People
   Innovation
   Diversity
   Executive Sponsorship
   Communication Communication Communication
   Trust
   Buyer Seller partnerships are very fragile
   C
   Consumables and d bl
             bl      d durables
   Be the best at alliances and more will follow
ASAP Conference take outs


   Cisco are awesome - NVP
   BT HP Alliance is amazing! g
   Inventing yourself is not viable for growth
   Although the BBC are beginners regards
         g                    g          g
   technology alliances, with Microsoft’s
   professionalism, we have made a great start
Finally



   “An alliance with a powerful person is never
   safe.”

Phaedrus quotes
         q
(Roman fabulist, 15-50 B.C.)
Thank Y
Th k You
Daren.Forsyth@bbc.co.uk
denes@microsoft.com
denes@microsoft com
Q&A

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Alliance Case Study MSFT & BBC

  • 1. Alliance Case Study Dene Schonknecht  Alliance Manager, Microsoft Corporation  Dene Schonknecht – Alliance Manager, Microsoft Corporation Daren Forsyth – Senior Business Development Manager, BBC
  • 2. Agenda An introduction to the BBC An introduction to MSFT Overview of the BBC & Microsoft Alliance ASAP Conference take outs Q&A
  • 3. Who are the BBC Publicly funded broadcaster via license fee Aiming for universally available content across all platforms Currently broadcasting via Digital Satellite Digital Terrestrial Digital Cable IPTV Mobile And… good old UHF
  • 4. The Public Purposes of the BBC • Sustaining citizenship and civil society • Promoting education and learning • Stimulating creativity and cultural excellence • Representing the UK, its nations, regions and communities Bringing the UK to the world and the world to the UK In promoting its other purposes, helping to deliver to the public the benefit of emerging communications technologies and services and, in addition, taking a leading role in the and addition switchover to digital television
  • 5. How the BBC delivers its Public Purposes The BBC’s main activities should be the promotion of its Public Purposes th P through the provision of output which consists of h th i i f t t hi h i t f information, education and entertainment, supplied by means of: television, radio and online services;
  • 6. BBC Online performance to date Reach continues to grow impressively however our relationship with impressively, users is not that intense. 22 million broadband users in the UK 16 million users of bbc.co.uk in March 07 (broad and narrow band) 14 million users per month press red on their TV remote control 8.7 8 7 million users access our content from partner sites inc, AOL and inc Yahoo
  • 7. BBC Technology Alliances to date Microsoft Mi ft IBM Google / You Tube
  • 8. The future Is not about a one way relationship It’s a two way digital relationship with our audience The BBC wants to be part of the web not just a web web, destination We want to empower Britain s to engage with the BBC Britain's digitally Alliances and partnering are critical to BBC’s future BBC s
  • 9. Microsoft in Profile A partner for the future • $38.8bn 2005 revenue • $ $70.6bn total assets • $59.9bn brand value A partner with focus on innovation • Microsoft’s FY06 R&D budget is ~ $7.6 Billion. • 50% of this is focused on Media and Entertainment making it our single biggest focus. This drives a long term, strategic approach to: • Platforms for content creation and delivery (Digital Production) • Non-linear broadcast platforms (Digital Distribution) p ( g ) • New consumer end-points for experiencing media (Digital Consumption) The only p y partner with platforms & services that span business to p p consumer reach……
  • 10. Why Microsoft? MSN has more than 440M unique users monthly 215M active MSN Hotmail subscribers worldwide 185M active MSN Messenger subscribers worldwide 25M MSN Spaces (blogs) in use MSN Video fed more than 11M streams of hurricane Katrina the day after it made landfall, and more than 51 million streams th t week t that k 400M Office users worldwide Worldwide PC shipments increased by 17 % last quarter 126M customers on Exchange based corporate email systems Exchange-based Leading Online gaming service with Xbox Live serving 2M+ customers in 24 countries 40 Million Downloads of Windows Movie Maker 2 120 Million Downloads of Windows Media Player 9 Series
  • 11. Microsoft Platform Products & Microsoft Services Division Entertainment & Kevin Johnson Mission : Develop the Devices Division Co-president software platform and software services delivered Mission : Focus the over the internet company’s efforts in entertainment and related · Windows Client devices and services · Windows Server · SQL Server · Microsoft TV Robbie Bach · Windows Mobile · BizTalk Server President · Xbox · Exchange · Games · Visual Studio · Windows Embedded · MSDN · Connected Services · MSN Framework · Hotmail Microsoft Business Division Mission: Develop software and services for the workplace • Office • Publisher Jeff Raikes • Visio President • Project • Live Communications Server • Office Live Meeting
  • 12.
  • 13. Media & Entertainment Vision: Any Content to Any Device y TV IPTV Music Collaboration Web/P2P Tape Business Intelligence Portal Mobile production Workflow network Video “on-ramp” Business Rights Digital “off-ramp” Processes Mgmt Rights g Gaming Content Mgmt Metadata Management Portable Media TV Print DVD
  • 14. BBC & MSFT Alliance Alli BBC & MSFT Alliance
  • 15. What really happened? Business Development lead was assigned on both sides – responsible for Alliance health Relationship moved from transactional to collaborative 18 months of refinement A culminating event – trans-Atlantic visit Pen-to-paper on a Memorandum of Understanding (September 2006)
  • 16.
  • 17. Why are we doing this ? Convergence is driving p g g partnerships p Windows PC Analogue TV / platform Radio Broadcast Next- Next-Gen Gaming Digital TV Broadcast Consumer Portal Online properties Windows Mobile New Devices broadband channels e.g. e g iPlayer TV over broadband Digital Radio Online properties
  • 18. Why did this happen? Microsoft: Business model built on partnership p p Increasing vertical focus Desire to collaborate with a leading brand Collision f industries C lli i of i d t i – media meets t h l di t technology th through i t h internet t disruption Personal relationships
  • 19. Why did this happen? BBC Proliferation of delivery platforms Complex t h i l requirements C l technical i t Business process overhaul Requirement for deep Microsoft knowledge Long term relationship required Unique position Microsoft is in • PC platform distribution • Devices – Xbox, Zune, Windows Mobile • Live Services – MSN Messenger, Hotmail, Content Portals
  • 20. Content Enablement Distribution & Reach Search, Navigation & User Experience •Digitization of tape archive •Efficient distribution •Ingest of digital content technologies (formats, •Making “Web 2.0” real •Metadata tagging encoding, peer enabled) •Consistent Editorial •Index optimization Experience •Rights management, • Joint Audiences – by • Combined technologies and clearance & payment l t demographic (e.g. teens) or d hi ( t ) services for optimal user systems platform ( MSN / Xbox) experience Executive Review & Governance Mutually provided Strategy Consultant resource Joint investment in projects Content Archive
  • 21. Who does this involve? BBC & MSFT Day-to-Day relationship contacts BBC & MSFT named executive sponsors Microsoft UK Consulting Services, US Product Development Teams, UK Research & Development labs labs, UK Marketing and PR
  • 22. Who does this involve BBC Strategy Business Aff i B i Affairs Fair Trading Production (online & linear), ( ), Marketing, Creative, R&D Innovation
  • 23. What was the benefit? Microsoft Regular forum to engage with key customer executives at the BBC (90 day review) Ability to articulate full value that we bring – beyond the commercial A 1st call partner for technological collaboration Momentum and interest from within the vertical industry
  • 24. What was the benefit? BBC Regular forum to engage with key executives at Microsoft (90 day review) Alignment of activity roadmap Fast track innovation opportunities Raised awareness across the BBC of business critical activity – engaging industry Highlighted to BBC creative's, technologists and producers what could b possible ld be ibl Revealed proof of concepts from the business to jointly progress The ability to engage in open and honest dialogue
  • 25. Where are we today Detailed dialogue in agreed areas Growing resource allocation g 2nd 90-day review upcoming Technology and service collaboration gy e.g. Mix07 e.g. iPlayer launch (subject to PVT) Alliance health-check using best practice methodologies
  • 26. ASAP Conference take outs People Innovation Diversity Executive Sponsorship Communication Communication Communication Trust Buyer Seller partnerships are very fragile C Consumables and d bl bl d durables Be the best at alliances and more will follow
  • 27. ASAP Conference take outs Cisco are awesome - NVP BT HP Alliance is amazing! g Inventing yourself is not viable for growth Although the BBC are beginners regards g g g technology alliances, with Microsoft’s professionalism, we have made a great start
  • 28. Finally “An alliance with a powerful person is never safe.” Phaedrus quotes q (Roman fabulist, 15-50 B.C.)
  • 29. Thank Y Th k You Daren.Forsyth@bbc.co.uk denes@microsoft.com denes@microsoft com
  • 30. Q&A