1. Debra Elliott, SPHR
Coppell, Texas 75019 817-271-0319
www.linkedin.com/in/delliott delliott.tx@gmail.com
SENIOR HUMAN RESOURCES PROFESSIONAL
Certified senior Human Resources professional, hands-on operational leader and integral member of corporate management
teams. Achieve corporate objectives through passion, commitment and expertise in Human Resources and Business
Management. Develop policies and best practices tailored to the needs and specifics of the corporate culture
serving all areas of HR as well as operational management.
• Federal & State Compliance • Benefits & Compensation • Payroll Management
• Policies & Procedures • Coaching/Training • Personnel Issues
• Risk Management • Marketing • Accounting
• Staffing/Recruiting
Experienced in working with outside auditors, brokers, actuaries and attorneys. Sensitive to budgets and the “bottom line”.
Entrepreneurial spirit with a “servant leadership” management philosophy.
PROFESSIONAL EXPERIENCE
Newport General Agency (a division of AmWINS Group, Inc.)
Human Resources / Administration Manager Aug 2007 – Current
Worked on the development of this newly formed Managing General Agency which launched in August 2007.
(AmWINS acquired Newport in April 2010) Integral member of the management team filling multiple roles during
the successful launch and early years of this Personal Lines/Non-Standard Auto insurance company.
• Facilitate the hiring of staff successfully maximizing organizational performance
• Liaison to corporate HR, handling all Human Resources related issues for the Newport division
• Coordinate the agent appointment process to achieve smooth and swift appointments
• Created professional training videos for company website that demonstrate system processes. These also proved
to be valuable in internal staff training and development.
• Marketing:
− Build agent relationships dramatically increasing agent appointments thus increasing production
− Effective graphic design of marketing materials
− Coordinate and manage convention/trade show events
• Lead and manage ancillary insurance programs
• Liaison to corporate Accounting and Operations
Triton Specialty Group
Human Resources Manager Aug 2006 – Aug 2007
Enriched the HR area of this transportation insurance specialist consisting of retail, general agency and claim
subsidiaries. Most notable achievements:
• Brought all HR functions “in house” resulting in a cost saving of approximately $40,000 annually
• Assessed, recommended & implemented the payroll cycle conversion resulting in cost saving to the company
Harbor Insurance Group Sept 2005 – Aug 2006
Human Resources / Administration Manager
Managed all the Administrative and Human Resources affairs of an auto insurance operation with a staff of 70
professionals.
• Implemented and trained management and staff on new, comprehensive policies and procedures bringing
structure and order to the company
River Crest Country Club
Human Resources / Payroll Manager June 2003 – Sept 2005

2. Member of the senior management team responsible for all Human Resource and payroll functions of one of the most
prestigious country club’s in Fort Worth. The club employed approximately 175 people. Handled all HR disciplines.
Most rewarding accomplishments:
• Built the HR area adding structure and discipline to the operation
• Trained and coached a diverse management team on best practices
• Liaison for Risk Management and Worker’s compensation issues
Millers Insurance Group (acquired by Hallmark Financial February 2003) Nov 1996 – May 2003
Human Resources / Payroll Manager 2000 – 2003
Steered all Human Resource and payroll functions as well as general office management of 200 employee financial
services company. Major accomplishments:
• Dramatically reduced company expenses by “shopping” and converting 401(k) benefit plan to new platform
• Restructured, coordinated and processed retirees’ benefit plans
• Consolidated multiple payrolls and converted payroll cycles
• Created and chaired Benefits Oversight Committee
Office Manager / Investor Relations Representative
1999 - 2000
Oversaw general office management
Investor Relations – Main contact with shareholders, liaison to transfer agent
Special Projects – included but not limited to:
• Successfully organized and led the company’s office relocation
• Coordinated the sale of company fleet vehicles
• Coordinated auction of company’s artwork
• Developed and implemented an inventory and tracking system for the company’s computer equipment
Served on the Risk Management Committee.
Assistant to CFO / Special Projects 1996 - 1999
Administrative work for the company’s CFO as well as support to the Accounting Department. Notable achievements:
• Coordinated & led team of temps in a marketing project as well as a major time-sensitive info-gathering project
• Coordinated “special events” as the company entertained VIP’s (Colonial NIT, Ballpark in Arlington)
• Travel coordinator – negotiated discounts, monitored travel policy, reconciled air travel statements
MDE, Inc. – Jack In The Box Restaurants 1989 - 1995
Business Manager / Accountant / Human Resources Manager
Spearheaded all the accounting and financial affairs of a multi-unit restaurant business.
• Monthly financial statements • Accounts payable • Sales taxes
• Bank reconciliation • Payroll management (ADP) • Sales reports
• Human resource management (125 employees) • Inventories and inventory analysis
• Coordinated and implemented the Workplace Injury Plan
• Risk management and safety compliance issues
• Handled local advertising and marketing events
EDUCATION
Bachelor of Arts, Psychology / Minor in Business Administration from the University of Texas at Arlington
Licenses & Certifications
Senior Professional in Human Resources (SPHR) Certification since 2004 – Human Resource Certification Institute
Texas General Lines Agent (Property & Casualty) since 2007
Certified Professional Insurance Agent (CPIA)
Insurance Institute of America - Certificate in General Insurance
AICPCU/IIA – CPCU 7 Management
PROFESSIONAL MEMBERSHIPS
Society for Human Resource Management (SHRM) since 2001

3. Dallas Human Resource Management Association (DHRMA)
American Insurance Marketing and Sales Society (AIMS)
PROFESSIONAL & COMMUNITY VOLUNTEER WORK (current)
Texas Recreation Group Safety Committee – Texas Mutual Insurance Company
Career Transition Counseling since 2009
Business Manager & Treasurer for Old Coppell Townhomes Home Owners Association since 2008