Zeroing In On The Right Devices For A Client Refresh


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From aging hardware to expiring operating systems, organizations are finding prime opportunities to refresh their client fleet. Innovative Dell Latitude laptops deliver secure, manageable and reliable features to meet today’s enterprise requirements.

By Christian Childs

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Zeroing In On The Right Devices For A Client Refresh

  1. 1. Features T o maintain high levels of productivity, enterprises need PCs that can keep up with the demands of a modern workplace. However, many PCs used in organizations today are more than three years old. As they age, these systems start to incur high maintenance costs and expose organizations to heightened security risks. At this point, IT decision makers should consider refreshing their fleet of PCs to take advantage of the latest technological advances that help boost productivity, strengthen security, streamline maintenance and lower support costs. They need to carefully match client computers to the requirements of the workforce. In particular, a close examination of the security, manageability and reliability features offered by various options helps IT Zeroing in on the right devices for a client refresh leaders make informed decisions as they formulate their client refresh plans. Making the decision to refresh Periodic refresh of an organization’s PCs makes sense from both IT and business By Christian Childs perspectives. As warranties expire and parts wear out from years of use, the maintenance and support costs of outdated From aging hardware to expiring operating systems, organizations are finding prime opportunities to refresh their client fleet. Innovative Dell Latitude laptops deliver secure, manageable and reliable features to meet today’s enterprise requirements. PCs are likely to rise. In addition, aging computers often lack built-in security features necessary to protect against the latest cyberthreats. Moreover, battery life in old laptops may no longer meet the needs and expectations of an increasingly mobile workforce, limiting productivity. Some organizations have delayed a refresh, waiting for economic conditions to improve. But now they may have another urgent consideration: Microsoft is ending support for the Microsoft® Windows XP operating system and Microsoft® Office 2003 in April 2014, yet many organizations are Meet the Latitude 7000 Series still using these products. In addition, 4th generation Intel® Core™ vPro™ processors In this video, see how the Dell Latitude 7000 Series Ultrabook packs outstanding enterprise-class performance into a sleek design. 20 do not support Windows XP. As a result, can maximize efficiency by refreshing 2013 Issue 04 | enterprises planning to migrate to the Windows 7 or Windows 8 operating system Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved.
  2. 2. client hardware in conjunction with their Gaining the security advantage operating system update.1 Because information can be an organization’s most valuable asset, Dell provides Organizations also may be interested in introducing devices with touch capabilities into their client fleet, now that multi-touch technology is supported by Windows 8. Dell Data Protection solutions to help safeguard data wherever it resides — on client devices, mobile devices, external media or in cloud storage. Dell Data Protection | Encryption is a suite of extensive encryption and data protection solutions: Business-class touch devices help enhance customer interaction, student engagement, • Comprehensive protection: Offers flexible capabilities, including Microsoft® BitLocker® patient care and collaboration among management, full disk encryption and Federal Information Processing Standard knowledge workers. Organizations planning to (FIPS) Publication (PUB) 140-2 Level 3 protection through the optional Dell Data deploy touch capabilities should take care to select laptops with touch displays that provide responsive control and withstand daily use. For organizations seeking to capture the benefits of the latest technology, Dell has updated its line of Dell Latitude laptops. The refreshed suite, comprising the Latitude 7000 Series, the Latitude 5000 Series and the Protection | Hardware Crypto Accelerator. • Enhanced end-user productivity: Delivers transparent, data-centric encryption designed to incur negligible impact on performance, enabling end users to work securely on any device, anywhere. • Streamlined management: Provides a centralized remote management console that is nondisruptive to the environment and designed to integrate with existing authentication and systems management processes such as patch management. • Easy compliance: Includes preset policy templates for fast compliance and Latitude 3000 Series, is designed to address centralized management that help reduce the compliance workload by giving security the security, management and reliability teams high visibility into access, usage and policy enforcement. requirements of today’s dynamic workforce. Dell Data Protection | Security Tools is an end-to-end solution that enables advanced Evaluating client security features authentication options to help secure data access: To help organizations avoid risk and ensure compliance, client devices and their data should be protected by robust security features. The security solutions must safeguard data as it moves with end users from device to device, without disrupting IT processes or workforce productivity. To help secure Dell Latitude laptops, Dell offers multiple Dell Data Protection (DDP) solutions for comprehensive encryption, • Hardware authentication: Is designed to provide secure access control using an optional contactless smart card reader or optional smart card and fingerprint readers with FIPS PUB 201 certification. • Integrated Trusted Platform Module (TPM): Helps securely store credentials with FIPS PUB 140-2 certification and hardware credential processing for added protection. • Centralized remote management: Enables administrators to manage user credentials, passwords, encryption policies and multiple hardware authentication methods remotely from a single console. • Secure login: Supports Windows pre-boot login and single sign-on (SSO). advanced authentication and leading-edge malware prevention. (For more information, see To help prevent potential breaches from malicious websites or applications, Dell Data the sidebar, “Gaining the security advantage.”) Protection | Protected Workspace takes an innovative approach to malware protection: Dell Data Protection | Encryption (DDP | E), which provides software-based encryption of data stored on the system drive and/or external media, is available as a factory-installed option on Latitude 3000 Series, Latitude 5000 Series and Latitude 7000 Series models. DDP | E leverages Intel® Advanced Encryption Standard New 1 For more information on Windows migration, see “Preparing for a rapid, efficient Windows migration,” by Eugenio Soltero and Jefferson Raley, in Dell Power Solutions, 2013 Issue 4, • Solid containment: Moves highly targeted applications into a virtualized environment to help prevent malware from attacking the host operating system — transparently to end users. • Behavior-based detection: Identifies attacks based on behaviors and actions inside the contained environment. • Rapid prevention: Is designed to stop malware, dispose of the tainted environment and restore a new, secure environment within 20 seconds. Dell Data Protection solutions are available for Dell enterprise-class laptops, workstations and desktops. These solutions enable end users to work as usual without interruption or compromised performance. Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. | 2013 Issue 04 21
  3. 3. Features Instructions (Intel® AES-NI), designed to should be able to deploy client computers maintain the health of Dell systems over accelerate disk encryption and decryption. quickly and manage them easily to help reduce their lifetime. For example, the Dell Client All Latitude models include Dell Data the time and IT resources required. Integration Pack features Warranty Utility, Protection | Security Tools (DDP | ST) for For efficient manageability, Dell which allows administrators to retrieve Dell managing multifactor authentication. Latitude laptops include automated warranty information for a list of systems Integrated authentication options include client management tools that are tightly specified with their service tags. fingerprint and smart card readers. Select integrated with Microsoft® System Center models are available with Dell ControlVault, software and Dell KACE appliances. This Intel vPro facilitate exceptional control, which adds another layer of hardware integration helps speed deployment, including remote BIOS management, security by isolating user credentials on a provide deep system inventory and health battery management and hard-drive wipe. separately controlled hardware chip. Also monitoring, and streamline updates. The Dell extensions, for instance, enable available in select models is an embedded For example, driver installation In addition, Dell extensions for one-to-many, out-of-band management Trusted Platform Module (TPM) with Federal is a crucial part of operating system to update the entire client fleet at once, Information Processing Standard (FIPS) deployment. Importing driver packages even if the PCs are powered off — helping Publication (PUB) 140-2 certification. takes 17 fewer steps using the Dell Client reduce BIOS configuration time. Latitude models include a one-year Integration Pack compared to using native subscription of Dell Data Protection | Protected Microsoft System Center Configuration Enhancing system reliability Workspace, which offers a proactive approach Manager (SCCM) tools, which translates to To evaluate reliability, organizations should to defeating advanced malware. The software approximately one hour of savings per PC in look for a focus on quality, including helps protect against untrusted content — driver package import time.2 Dell provides a premium materials, serviceable design even advanced persistent threats (APTs) and single customized file containing the drivers and extensive testing to help ensure a zero-day exploits — without interrupting needed for operating system deployment, consistent, reliable end-user experience. user workflow. so administrators do not need to search Dell Latitude laptops are crafted using multiple websites for the right files. strong materials and parts that are Streamlining management Dell monitoring tools enable designed to withstand the demands of an Manageability is another key consideration organizations to collect comprehensive on-the-go workforce: brushed aluminum, when selecting PCs for a refresh. Administrators inventory information, enforce policies and reinforced magnesium alloy chassis, 2 “Managing Clients With Dell Client Integration Pack 3.0 and Microsoft System Center Configuration Manager 2012,” by Principled Technologies, commissioned by Dell, September 2012, At a glance Latitude 5000 Series: Workhorse laptops offering balanced investment in mobility and productivity features Latitude 7000 Series: Premium Ultrabook systems with business-class security, management and performance 22 2013 Issue 04 | Latitude 3000 Series: Cost-effective laptops well suited for educational institutions and small and medium businesses Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved.
  4. 4. steel hinges, woven carbon fiber, durable such as DDP | E for software-based encryption Latitude 3000 Series powder-coated underside, spill-resistant and DDP | Hardware Crypto Accelerator for Complementing the Latitude 7000 Series and keyboards and LCD seals. hardware-based disk encryption, is available Latitude 5000 Series is the entry-level Latitude for the Ultrabook. 3000 Series. This series offers the Dell Data Latitude laptops also come armed with Dell Strike Zone shock absorbers, Dell Fast The Latitude 7000 Series offers several Protection suite of security options, Intel Response Free Fall sensors and a rubber advanced authentication options, including Core i3 or i5 processors with Turbo Mode for hard-drive isolator that work together to fingerprint, FIPS PUB 201–certified smart fast data processing, and a durable chassis protect the hard drive and its data. For card and contactless smart card readers. that has undergone highly accelerated life military-grade durability, Latitude laptops The Latitude 7000 Series also provides an testing for worry-free work and travel. have undergone rigorous third-party embedded FIPS PUB 140-2–certified TPM, testing to confirm that they meet stringent as well as Dell ControlVault for hardware- and 15-inch antiglare LCD displays for MIL-STD 810G requirements. Additionally, based credential processing. comfortable visualization with optional touch the touch screens of the Latitude 7000 Management capabilities include Organizations can choose from 14-inch capability. Optional discrete graphics with up Series and Latitude 5000 Series are made Intel vPro extensions, as well as automated to 2 GB video memory boost processing for from Corning® Gorilla® Glass NBT™ for tools that integrate with Microsoft System a high-quality visual experience. In addition, durability. This type of glass provides up Center software and Dell KACE appliances. an integrated microphone and high definition to 10 times higher scratch resistance Compatibility with Latitude E-family compared to soda lime glass, which is the docking enables seamless connection traditional material used in laptop screens. (HD) webcam enable remote collaboration with Dell monitors, wireless keyboards and and interaction. mice. Also available for the Latitude 7000 Finding effective tools for the job Comparing updated laptops Series is an innovative Wireless Gigabit With the right combination of hardware, The three series options of the refreshed (WiGig)–based dock, which lets end users software and services, organizations can Dell Latitude portfolio span a variety of easily connect displays, audio and other maximize the benefits of a client refresh organizational needs and budgets (see the peripherals without cables. while driving down cost and complexity. The sidebar, “At a glance”). updated Dell Latitude laptops are designed to Latitude 5000 Series provide organizations of all sizes with secure, Latitude 7000 Series The Latitude 5000 Series is designed to manageable and reliable clients. Portfolio- The slim, light Latitude 7000 Series Ultrabook™ meet diverse workforce needs. It provides wide touch-display options help open up the system offers outstanding mobility, with a a choice of 14-inch or 15-inch displays, Windows 8 touch experience for end users. 12-inch-screen model starting at just 0.79 inch Intel vPro for manageability and a number As a single source for an organization’s (20 mm) thick and 2.99 pound (1.3 kg) in of security options, including DDP | E and refresh needs, Dell also provides the essential weight. A 14-inch display is also available. an embedded FIPS PUB 140-2–compliant software, accessories and services end users Powered by Intel Core i5 or i7 processors, TPM. The Latitude 5000 Series also offers require for maximum system performance the Latitude 7000 Series is designed to dependable mobile productivity with Intel and productivity in the office or on the go. deliver up to 8.5 hours of battery life. Core i3, i5 or i7 processors for extended These sleek Ultrabook systems are built battery life and a discrete graphics option to endure. Both use a Dell Tri-Metal chassis for expanded processing power and a high- for a strong foundation. The nontouch quality visual experience. Solid-state drive models incorporate a durable aluminum (SSD) or high-performance solid-state hybrid design with a soft-touch paint finish. The drive options are available. touch models feature Corning Gorilla Glass Christian Childs is manager of the End User Solutions Marketing for Commercial Business team at Dell. Mobile broadband, Bluetooth® and NBT and a strong, woven carbon-fiber Wireless LAN capabilities provide mobility display back for added durability. and connectivity virtually anywhere. The Dell has designed the Latitude 7000 Series Author Latitude 5000 Series is also compatible to be exceptionally secure and manageable. with Latitude E-family docking for easy Factory installation of high-level security tools, connectivity with Dell peripherals. Learn more Dell Latitude: Dell Data Protection: Dell, ControlVault, KACE, Latitude, Strike Zone and Tri-Metal are trademarks of Dell Inc. Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. | 2013 Issue 04 23