Sunny morning…cloudyafternoonHow to derive immediate valuefrom software in the CloudJag RandhawaVice PresidentInformation ...
CAMICO overview         • 1986 in CA         • Now in 44 states         • 2nd largest CPA insurer         • 8,000 firms   ...
Two standard IT platforms   Hardware   •   Servers   •   Networking   •   Storage   •   Clients   Software   • Applications
Hybrid deployment models                               Managed                                                       Cloud...
Cloud software checklist             • Functionality             • Security   Key       • Integration criteria            ...
Case Study:Migrating from managedto cloud CRMChallenge•   Functionality not keeping pace with    cloud solutions•   User e...
Why Cloud CRM? Key requirements • Dispersed sales organization • Mobile support – smart phones, tablets • Visibility – pro...
Top vendors considered CRM Vendor Shortlist • Salesforce.com • Microsoft Dynamics CRM • Oracle CRM On-Demand • Insurance-s...
Total solutionDell Cloud Business Applications  Salesforce.com Sales Cloud:  • Sales process management  • Forecasting and...
Critical success factors               IntegrationDeployment  musts        Flexibility               Adoption
Future Cloud software investments                              Managed                                                    ...
Accelerating time to value  • Migrate to proven applications  • Think about the total solution  • Pick the right partner
Please help Dell meet your needsby filling out the Session Evaluation Surveys    On paper    Content                      ...
Sunny morning…cloudy afternoon - How to derive immediate value from software in the Cloud - Jag Randhawa - Vice President ...
Upcoming SlideShare
Loading in …5
×

Sunny morning…cloudy afternoon - How to derive immediate value from software in the Cloud - Jag Randhawa - Vice President Information Technology and eCommerce - CAMICO

648 views
589 views

Published on

Published in: Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
648
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
7
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Sunny morning…cloudy afternoon - How to derive immediate value from software in the Cloud - Jag Randhawa - Vice President Information Technology and eCommerce - CAMICO

  1. 1. Sunny morning…cloudyafternoonHow to derive immediate valuefrom software in the CloudJag RandhawaVice PresidentInformation Technology and eCommerceCAMICO
  2. 2. CAMICO overview • 1986 in CA • Now in 44 states • 2nd largest CPA insurer • 8,000 firms • 54,000 accountants
  3. 3. Two standard IT platforms Hardware • Servers • Networking • Storage • Clients Software • Applications
  4. 4. Hybrid deployment models Managed CloudBusiness apps Policy admin eSignature CRM Exp. Mgmt Accounting Websites / eCommerce Marketing Payroll/HR Webinars Reporting Spam Payments Video conf Document management filters PCs: Windows , Office , Virtual DesktopCore apps Email Storage Phone Backup File server Archiving Failover Infrastructure: Data centers, Power, UPS, Firewall, Connectivity, Authentication
  5. 5. Cloud software checklist • Functionality • Security Key • Integration criteria • Controllability • Scalability
  6. 6. Case Study:Migrating from managedto cloud CRMChallenge• Functionality not keeping pace with cloud solutions• User experience not on par with cloud solutions• Inability to meet needs of mobile and dispersed teams• No central system of record for sales forecasting• Lack of visibility into sales performance and processes• Inability to track and measure ROI of marketing spend
  7. 7. Why Cloud CRM? Key requirements • Dispersed sales organization • Mobile support – smart phones, tablets • Visibility – processes and performance • Savings – infrastructure, backup and DR
  8. 8. Top vendors considered CRM Vendor Shortlist • Salesforce.com • Microsoft Dynamics CRM • Oracle CRM On-Demand • Insurance-specific CRM solutions
  9. 9. Total solutionDell Cloud Business Applications Salesforce.com Sales Cloud: • Sales process management • Forecasting and pipeline • Mobile device support • Integration with existing marketing solution • End-to-end reporting – marking leads to sales Dell Services: • Fixed Fee, fixed scope implementations • Ad hoc services Services Implementations • Single point for support Ad-on Services Support
  10. 10. Critical success factors  IntegrationDeployment musts  Flexibility  Adoption
  11. 11. Future Cloud software investments Managed CloudBusiness Apps Policy Admin eSignature CRM Exp. Mgmt Marketing Accounting Video Payroll/HR Webinars Payments Conf Reporting Spam Website/ Document Management Filters eCommerce Email Storage BackupCore Apps Archiving Failover PCs: Windows , Office , Virtual Desktop File Server Phone Infrastructure: Data Centers, Power, UPS, Firewall, Connectivity, Authentication
  12. 12. Accelerating time to value • Migrate to proven applications • Think about the total solution • Pick the right partner
  13. 13. Please help Dell meet your needsby filling out the Session Evaluation Surveys On paper Content On the Dell World app style • Forms in room • Turn in on the way out guidelines 1. Select My Schedule Session Evaluation Survey 2. Select session to evaluate 3. Select Surveys 4. Select survey title Or 5. Simply complete the survey

×