Case Study: Emerson - A Radical Remodel


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Emerson virtualizes on Dell servers, eliminating 3,600 servers, reducing approximately 135 data centers down to 4, and decreasing the operating cost of its Windows server environment by 15 percent per year

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Case Study: Emerson - A Radical Remodel

  1. 1. SOLUTIONS • CONSOLIDATION • VIRTUALIZATION A RAdicAl Remodel customeR PRoFile Country: United States Emerson virtualizes on Dell servers, eliminating 3,600 Industry: Technology servers, reducing approximately 135 data centers down to Founded: 1890 4, and decreasing the operating cost of its Windows server Web Address: environment by 15 percent per year chAllenge Emerson’s long-term business growth strategy called for fast, flexible computing and communications across all of its businesses, but the legacy IT infrastructure was made up of disparate systems. solution Standardizing and virtualizing the IT environment on Dell™ PowerEdge™ blade servers is enabling Emerson to consolidate approximately 135 data centers down to 4, reduce costs, and align its infrastructure with business goals. BeneFits run It better • New server deployment time is reduced from weeks to minutes Grow It smarter • Consolidating on Dell helps to eliminate 3,600 physical servers • Server footprint is reduced by 50 percent with Dell blades • Emerson can reduce approximately 135 data centers worldwide to just 4 • IT team expects to decrease the operating cost of its Windows server environment by 15 percent per year • Dell servers help make Emerson’s new global production data center in St. Louis Innovation has been a hallmark of Emerson since the company 31 percent more energy efficient than was founded in 1890, and the company is continuing that traditional data centers commitment to innovation as it remakes its worldwide IT • irtualizing on Dell is expected to V infrastructure on a massive scale. A leader in developing double data center life technology to make data centers operate more efficiently, Emerson is taking a fresh approach to its own data centers to capitalize on evolving business opportunities.
  2. 2. hoW it WoRKs hARdWARe • Dell™ PowerEdge™ M710 and M610 blade servers with the Intel® Xeon® processor 5500 series • Dell/EMC CX4-960 SAN soFtWARe • VMware® ESX seRvices • Dell ProSupport “We looKed At PRoducts FRom mAny mAnuFActuReRs, And the dell PoWeRedge m710 And PoWeRedge m610 BlAde seRveRs ReAlly stood out.” Steve Hassell, vice president and chief information officer, Emerson As a global technology company that specializes technicians need to access shared information and Hassell’s team decided that a better solution in infrastructure, Emerson’s long-term success resources, including diagnostic applications running was to eliminate most of the company’s legacy is based on rapidly delivering customer solutions in our data centers,” says Hassell. “They need data centers and consolidate operations into a anywhere in the world. More and more, those that access instantly and from anywhere in the few highly capable facilities. With virtualization solutions take the form of services as well as world—for example, an oil field could be located in enabling massive consolidation, Emerson was products. “Increasingly, we have mobile field North America, Africa, or the North Sea.” free to eliminate thousands of older servers and people performing service on everything from move to the next generation of technology. “We in-store refrigeration to oil-field management The IT team evaluated its existing adopted a strategy of creating a very strong core systems,” says Steve Hassell, vice president and infrastructure in light of those requirements of virtualized computing resources, a private cloud chief information officer at Emerson. “They’re not and found it would not support the higher level that over time everyone in the company would only monitoring and maintaining our own products of services, interconnectedness, and quick leverage,” says Hassell. but also contracting with our customers to service response times required for the company’s other equipment brands. Service is one of our future growth. Emerson had historically Emerson set the goal of consolidating fastest-growing segments.” grown through acquisition, and the various approximately 135 data centers down to just four component parts of the company had differing major facilities, with new virtualized infrastructure The Emerson IT team realized that the growth IT infrastructures and services. “Upgrading running everything from the Microsoft ® Office in the company’s service business required an diverse systems in our approximately 135 Suite and SQL Server ® databases to specialized interconnected, global IT infrastructure for long- data centers around the world would be too manufacturing and engineering applications used term success. “To diagnose problems in the field, inefficient and costly,” says Hassell. by the company’s various businesses.
  3. 3. “dell And intel hAve teAmed uP to eliminAte the memoRy constRAints thAt PReviously Would hAve PRevented us FRom Achieving this Kind oF density.” Steve Hassell, vice president and chief information officer, Emerson Once the decision was made to virtualize, the dell seRveRs mAKe the most says Hassell. “We needed to move to a storage IT team faced the challenge of finding the right oF AdvAnced intel Xeon area network to dynamically manage storage equipment for the job. “We stepped back and PRocessoRs resources in support of our virtual servers. asked ourselves how we could raise the bar in With multiple processing cores and a high-speed The Dell/EMC SAN gave us the performance terms of performance, scalability, reliability, and link between processors, the Dell servers have and reliability to support the 600 TB of critical low operating cost,” says Hassell. “We also had the performance to run multiple instances of the enterprise data we’ve centralized.” to dramatically reduce our server footprint and Microsoft and Oracle applications that Emerson power envelope if we were going to eliminate our relies on. Further, Hassell’s team was impressed Emerson is currently implementing the first phase approximately 135 data centers.” with the way the Dell servers enhanced the of the virtualization and consolidation initiative, capabilities of the Intel Xeon processor 5500 with full implementation slated for completion emeRson chooses dell series. “Fast access to memory is a huge over the next four months. In the meantime, BlAde seRveRs FoR gloBAl testing and planning have enabled the Emerson gating factor in how many virtual servers and stAndARdizAtion IT team to project a variety of results for the applications we can run on a physical server,” After considering multiple options, the Emerson initiative, including savings in data center space says Hassell. “With the large memory capacity team selected Dell blade servers with the Intel® and power usage. of the Dell servers and the new memory Xeon® processor 5500 series to power all of architecture in the Intel processors, we can the company’s x86 platform–based systems. consolidAtion Will eliminAte comfortably scale up to 72 GB of memory for 3,600 PhysicAl seRveRs “We’ve been users of Dell products in several each blade.” Virtualizing on Dell will result in an 18:1 ratio of our businesses, so we knew and trusted Dell reliability and service,” says Hassell. “We looked of virtual to physical servers, according to the Dell provided prerelease evaluation units that at products from many manufacturers, and the Emerson IT team’s projections. “We have more enabled the Emerson IT team to test the new Dell PowerEdge M710 and PowerEdge M610 than 6,000 x86 servers across Emerson, and servers in action. “The Dell team members blade servers really stood out. It was clear to us about 3,800 of them are good candidates for the were very good partners in helping us test our that Dell had thought through the virtualization virtualized environment,” says Hassell. “Those consolidation scenarios,” says Hassell. “We chose requirements and created blades that directly 3,800 physical servers will be consolidated down the full-height Dell PowerEdge M710 blades with addressed those challenges.” to a little over 200 new, more powerful Dell 18 dual in-line memory module (DIMM) slots for servers that are capable of delivering worldwide virtualization, and the half-height PowerEdge The IT team also saw exceptional value in the IT services for the entire company.” M610 blades with 12 slots for applications that Intel Xeon processor 5500 series, particularly with aren’t candidates for virtualization.” seRveR FootPRint Reduced By regard to energy efficiency and power savings. 50 PeRcent With dell BlAdes “The Intel processors give us policy-based control emeRson centRAlizes stoRAge The Emerson IT team calculates that virtualizing over frequency and power,” says Hassell. “We can With dell/emc sAn on the Dell PowerEdge M710 blade servers with designate which applications need high-frequency For storage, the Emerson IT team standardized the Intel Xeon processor 5500 series will reduce processing and which should be executed at lower on the Dell/EMC CX4-960 storage area the server footprint by 50 percent compared to frequencies to save energy. That means a lot network (SAN). “Previously, we relied heavily virtualizing on the team’s previous rack servers. more processing capability within our data center on network attached storage, and we used “The same amount of virtual computing would power envelope.” several different brands across our network,” have taken twice as much data center space if
  4. 4. “viRtuAlizing on dell gives us the Agility to helP ouR inteRnAl customeRs ResPond moRe quicKly to neW Business oPPoRtunities.” Steve Hassell, vice president and chief information officer, Emerson we had used our older technology,” says Hassell. increase in processing capacity and memory dell seRveRs And suPPoRt “Dell and Intel have teamed up to eliminate the addressability, yet with lower energy use than comBine FoR high ReliABility memory constraints that previously would have our previous equipment,” says Hassell. “By With the new Dell infrastructure in place, prevented us from achieving this kind of density. combining energy-efficient Dell servers, optimized Emerson’s team is able to establish an The result is a big savings for the company in data data center airflow, and high-efficiency cooling anticipated 99.982 percent uptime standard in its center real estate costs.” technology, our new global production data center global production data center in St. Louis. “Many in St. Louis is 31 percent more energy efficient of our businesses met that standard previously, viRtuAlizing on dell eXPected but with consolidated, centralized resources, we than traditional data centers, which ultimately to douBle dAtA centeR liFe contributes to the company’s bottom line.” can apply it worldwide,” says Hassell. “Part of The IT team also estimates that the new, meeting that goal is the reliability of the server consolidated data centers will last at least twice neW seRveR dePloyment itself, which we have found to be outstanding as long before running out of space, thanks to time Reduced FRom WeeKs with Dell,” says Hassell. “If a problem does occur, the new Dell blade servers and Intel processors. to minutes the VMware ESX software allows us to quickly “We’re opening one of our new facilities with With infrastructure concentrated in a few transfer virtual servers to a different physical 6,000 square feet of raised-floor computing space, centralized locations, Emerson businesses that machine that’s already running—and with with the capability of adding another 6,000,” previously had their own infrastructures worried Dell ProSupport, we can have full redundancy says Hassell. “When we first began planning the that IT would not be as responsive to their restored in less than 24 hours. So Emerson facility, we thought that 12,000 square feet would requests for new applications and services. But employees around the world can access the accommodate about 10 years of growth. Now the new virtualized Dell infrastructure will actually services they need to work productively.” we think we’ll be able to go at least twice as reduce the time required to bring up new servers long supporting the company’s growth. A major and applications. “In the past, the time between emeRson eXPects to loWeR reason for that is the capacity and scalability of receiving a request and having the server in oPeRAting costs By 15 PeRcent the Dell servers.” operation was measured in weeks,” says Hassell. With neW seRveRs “Now we’re building an environment where While Emerson is gaining increased processing dell seRveRs helP emeRson getting a new server up and provisioned takes capacity and reliability, the IT team projects that imPRove eneRgy eFFiciency 2010 operating costs for the Windows server no more than hours. Virtualizing on Dell gives us Emerson’s new data center infrastructure will environment will be approximately 15 percent the agility to help our internal customers respond be much more power efficient as well, the IT lower than it would be using alternate hardware. more quickly to new business opportunities.” team calculates. “We’re getting quite a bit of
  5. 5. In addition to increased energy efficiency, savings virtualization and consolidation project gave will also come from reduced support costs. “With us the opportunity to step back and find the far less physical equipment to manage, our total best, most innovative technology to achieve the cost of ownership is much lower,” says Hassell. company’s overall business strategies and goals. “Standardizing on Dell is also a big cost saver For us, that technology was Dell. We believe in because having a common infrastructure allows us meeting the future with innovation, and Dell is to simplify administration and training. The IT staff a great fit for us because they’re an innovation can concentrate on one type of system instead of leader in computing platforms.” having to go an inch deep and a mile wide.” For more information on this case study Building A successFul FutuRe or to read additional case studies, go to Hassell credits Dell with helping to build a deLL.CoM/Casestudies. powerful and efficient IT infrastructure that will take Emerson into the future with global access to flexible IT services. The IT team plans to keep building on Dell infrastructure as Emerson continues to grow and expand its service-related businesses. Says Hassell, “The scope of our Simplify your total Solution at DEll.Com/Simplify September 2009. © 2009 Dell, Inc. Dell is a trademark of Dell Inc. Intel, the Intel logo, and Intel Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. This case study is for informational purposes only. DELL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS CASE STUDY. 10008102