Dell Consulting: Reduce Desktop and Data Center Complexity
WORK WITH DELL ™
TO SIMPLIFY IT
THE FIRST STEP
REDUCE DESKTOP AND DATA CENTER COMPLEXITY
FREE UP RESOURCES
DELL PROCONSULT SERVICES
Are you spending the majority of your IT budget maintaining existing
systems? Reducing the effort required to keep systems operational while
delivering a competitive advantage has always been a difficult goal. In
today’s challenging environment you are expected to spend less and
do more – how can you protect your environment and grow to meet
the changing competitive environment without increasing budgets and
creating more complexity?
Dell can help. Dell consultants can help empower your team to
streamline IT operations and implement changes that can result in
freed up resources, increased productivity and IT innovation. Take
your organization to the next level, reclaim IT resources and shift from
maintenance to momentum.
IT SIMPLIFICATION WORKSHOPS
HOW TO GET STARTED WITH DELL
From the desktop to the data center, Dell Infrastructure Consulting addresses IT simpliﬁcation. Dell
works with you to develop action-oriented plans that can deliver speciﬁc, predictable and measurable
outcomes. The process starts with a half-day workshop to explore best practice and discuss Dell’s
point of view. We map potential scenarios to your environment using the experience and benchmarks
gained through many customer engagements to provide you with targeted recommendations to
simplify IT management.
What to expect? A half-day, Dell facilitated session to address your key IT-based technology and related
business challenges. Dell consultants work with you to determine potential solution or technology areas
that can yield measureable results with predictable outcomes, pricing and timelines. The result: we can
help you make more informed and conﬁdent decisions on where to focus your IT resources.
The ﬁrst step is scheduling a workshop to address your IT concerns.
WORKSHOPS THAT FOCUS
ON DATA CENTER EFFICIENCY
Half day workshops are available that focus on the data center to help optimize daily operations, simplify
storage, virtualize servers and ease new technology transitions. Data Center Optimization from Dell
provides IT capacity planning to help ensure that you can meet the needs of growing processing demand
and data storage.
The Dell workshop process focuses on key challenges at a high level, to identify areas that could beneﬁt
from a detailed assessment of data protection, data availability, capacity, data management, server
optimization as well as power and cooling efficiency.
DATA CENTER OPTIMIZATION WORKSHOP “With our new virtualized Dell
Explore the short and long-term capacity, power, space and cooling issues infrastructure, administrators no
experienced in your data center. The deliverables are a gap analysis and a high
longer spend most of their time
putting out ﬁres. The IT staff has
level plan for potential remediation.
the time to explore innovative new
initiatives, such as collaboration
STORAGE SIMPLIFICATION WORKSHOP and productivity tools, that will
Help determine where your existing storage and backup environment can be have a big payoff for the company
improved and/or simpliﬁed. This workshop has been designed to help customers down the road.”
identify key challenges and map these to the data center storage environment.
— Jim DiMarzio,
VIRTUALIZATION SIMPLIFICATION WORKSHOP
CIO, Mazda North American
Identify how your server environment can be consolidated and virtualized to help
you unlock the potential of virtualization.
THE WINDOWS SERVER® 2008 WORKSHOP
Help quantify potential gains from adopting Windows Server 2008
SYSTEMS MANAGEMENT WORKSHOP
Designed to help identify key systems management areas to address as well
as provide an overview of Dell Management Console and our capabilities with
Microsoft® Systems Center.®.
Provides a forum to discuss the beneﬁts and features of a Dell/Oracle database
solution and establish the business value of implementation or migration to a
UNIX TO LINUX WORKSHOP
Focuses on the business beneﬁts of migrating to Linux, the operational cost of
adopting X86 hardware and Linux as well as recommendations that could drive
more cost effective operations.
Explores your HPCC needs and possible scenarios while providing best practice
examples of current Dell enabled HPCC implementations.rrent Dell enabled
WORKSHOPS TO ENABLE
AND BUSINESS OPTIMIZATION
Reliable email and data sharing is expected in today’s business environment. Dell consultants
can provide best practice experience on the adoption of Microsoft® Exchange Server® and Office
Communications Server® to enable the access your employees want, with the security and operational
Dell’s collaborative solutions focus on improving how people work together. Our solutions can provide
an efficient way to store and share information, collaborate effectively, ﬁnd and access the relevant
data needed to make timely business decisions and proactively alert users to critical changes in the
EXCHANGE SERVER AND UNIFIED COMMUNICATIONS WORKSHOP Dell helped us address our
Can help you work through your communications challenges and understand smallest problems to our largest
the beneﬁts of Exchange 2007 and Uniﬁed Communications technologies in
challenges. We received a great
deal of personalized attention and
everyone at Dell understood what
we were trying to do.”
MICROSOFT OFFICE SHAREPOINT SERVER® 2007 WORKSHOP
— Kathleen White,
Designed to explore the beneﬁts of using SharePoint to create intranets and
extranets, enhance collaboration, enable enterprise search and manage content Information Technology Customer
in your environment.
Alaska Department of Health
and Social Services (2008)
BUSINESS INTELLIGENCE WORKSHOP
Explore ways in which state-of-the-art Business Intelligence solutions
can be implemented. Help organize a wealth of data into actionable information
through the use of dashboard and key performance indicators.
ENTERPRISE PROJECT MANAGEMENT (EPM) WORKSHOP
Determine how EPM can help manage project workﬂow and resources in an
efficient and effective way, create a collective portfolio of projects throughout
the organization and avoid managing each project individually.
MICROSOFT DYNAMICS® WORKSHOP
Helps ﬁnd business processes in need of optimization, recommends
improvements, review best practices and provides key customer
WORKSHOPS TO SIMPLIFY YOUR
END-USER COMPUTING ENVIRONMENT
Dell has a range of offerings for optimal end-user computing that includes end-user infrastructure
planning, migration, deployment and on-going management across distributed, mobile and virtual
ﬂexible computing platforms, to help simplify your desktop infrastructure.
Our consultants can help you optimize end-user computing architecture aligning to requirements for
cost reduction, security, productivity, efficiency and compliance.
FLEXIBLE COMPUTING WORKSHOP “We scheduled three days for
Explore how different Flexible Computing scenarios can solve business and the implementation, but we only
technology challenges. If you need assistance determining the right strategy
needed a day and a half. The plan
that Dell Services proposed was
and implementation approach, a Flexible Computing workshop is the ﬁrst step
thorough and straightforward, the
to adoption. hardware arrived ready to go, and
the Dell consultant was efficient
APPLICATION MANAGEMENT WORKSHOP and knowledgeable. The entire
Helps determine how to simplify the deployment of applications in your end- system worked perfectly on the
user computing environment through Application Lifecycle Management.
— Joe Walling,
CLIENT ENERGY SMART WORKSHOP Network Administrator, Gallup (2008)
Demonstrates the beneﬁts of Dell’s Client Energy Smart solution and provides a
forum to review Dell’s approach to Green IT. Explore your current situation and
provides an overview of Dell Client Energy Smart solutions.
DELL OPTIMIZED DEPLOYMENT WORKSHOP
An overview of client deployment optimization using Dell Automated
Deployment (DAD). Minimize technician intervention, increase technician
productivity and reduce time spent on client deployments.
IMAGE DEPLOYMENT WORKSHOP
Explore and evaluate your client image creation and management processes.
Topics include build documentation, image creation, image maintenance
schedules and processes.
CLIENT LIFECYCLE WORKSHOP
Review and evaluate your client lifecycle processes from deployment and
upgrade through recycling.
WINDOWS CLIENT WORKSHOP
Provides a forum to discuss and evaluate your readiness to migrate to the
latest Windows operating system (Vista / Windows 7) and helps establish the
business value of an implementation.
Workshop Assessment Design Implementation Manage/Support
Including Direct Rapid Deployment,
From Dell factory Optimization and Training
integration as needed
Unlike traditional IT projects that are accompanied by lengthy and expensive consulting engagements, Dell
ProConsult services leverage the Dell ProConsult Solution Lifecycle — a targeted consulting methodology based
on experience gained through customer engagements, to deliver predictable outcomes on deﬁned timelines.
By pinpointing areas for improved efficiency and presenting recommendations and solutions that include
hardware, software and services, Dell can help you quickly realize the cost beneﬁts and reduced burden by
simplifying IT — from the data center to the desktop.
Dell consulting services begin with half-day Workshops to help identify and prioritize key IT challenges and
best- practice solutions for your organization. The Assessment provides an in-depth, collaborative examination
of a key area identiﬁed for improvement. This phase is designed to provide recommendations for consolidation,
optimization, performance improvement, and migration as well as an approximate TCO and ROI. During
Design you will work with Dell consultants to create the solution architecture, determine new processes for
managing IT tasks and create an implementation plan including Direct from Dell factory integration as needed.
Dell consultants will assist with the Implementation phase, rapidly deploying and optimizing your solution,
and helping your employees become experts in its use and support with tailored training programs. Ongoing
management and support is offered with Dell ProManage and ProSupport services.
SIMPLIFY IT, THE DELL WAY.
The Dell ProConsult Solution Lifecycle is:
Collaborative: You will work closely with Dell ProConsult experts to assess your business
needs and collaboratively design an IT solution.
Rapid and Predictable: Provides a measurable and tangible analysis and solutions at an affordable price point.
Solution Oriented: Dell works with you not only to assess your current IT environment and provide
recommendations, but also to build, implement, train and support a customized
solution for your IT needs.
Comprehensive: Dell solutions will combine hardware, software, IT recommendations and
Battle Tested: Dell solutions are based on the combined experience gained from thousands of
customer engagements and over a decade of creating leading hardware products
designed for the large enterprise.
Dell ProConsult services utilize skilled solution architects,
innovative tools, automated analysis and our own intellectual
property to give customers rapid insight into what is driving
unnecessary complexity. We are focused on providing practical
action-orientated plans that deliver speciﬁc, predictable and
measurable outcomes. We seek better answers than traditional
service models, based on our belief that solving problems should
not need armies of people working for indeterminate periods
of time. Our strategy is to help customers quickly identify
high-impact, short-duration projects that deliver ROI and free
up resources to obtain a competitive advantage.
We work with you to automate, standardize and reduce
complexity wherever appropriate and possible. We believe in
utilizing the right balance of people and technology to get the job
done more efficiently.