Automate and simplify
IT infrastructure
operations
Doug Iler

iDRAC Product Manager
Server Platform Management

Main Sessi...
Evolving the role of IT

Efficiency

Helping IT become an engine of efficiency to
make your organization successful

A cos...
Dell’s systems management strategy
Content
style
guidelines

Simplicity
• Easy to use
• Intuitive navigation and managemen...
Dell systems management solutions

Embedded
server
management
iDRAC with
Lifecycle
Controller

2013
Lifecycle management for Dell servers
• Reprovisioning
• Remediation
• Parts replacement

• Operating system deployment
• ...
Dell’s embedded lifecycle management
Simple and replicable server
deployment
• Less administrator time
• Fewer manual step...
The industry’s only completely
agent-free systems management solution
Content
style
guidelines

iDRAC7
with
Lifecycle
Cont...
Rapid deployment thru configuration XML
Store

Test

Capture
Clone or
Replace

Apply

Remote share
SVCTAG1.XML
SVCTAG3.XML...
Mobile access via your iDRAC
• Download and install a virtual network
connection app, like the one from
VNC
• Enable VNC s...
Slide 18
Simplicity and consistency in IT management
Manage with Chassis Management Controller

11G

12G
Dell

Microsoft

...
Reduced complexity of IT management
Simple and effective
• Easy to install
• Low-touch maintenance

Perform essential hard...
OpenManage Integration Suite
for Microsoft System Center
Dell Server and Client
Deployment Packs

Dell Server PRO
Manageme...
Dell SupportAssist integration with OpenManage
Customer site

Hardware
discovery

OpenManage
Essentials
&
Dell
Management
...
Slide 18
OpenManage Integration
for VMware vCenter
Streamline tools and tasks for
management and deployment

Monitoring an...
Integration with endpoint management

Dell KACE Appliances
2013
85%

86%

Less admin time to
complete essential
management tasks

$250

Per server savings by
removing agents

6X

2013

F...
Worldnow

Media and Communications
Worldnow’s content management system is the
top choice of U.S. broadcasters because it ...
Q&A

With guests
Patrick Hyndman
and

Kevin Garner
from National Instruments

2013
Let’s get
started

Meet with Dell systems management subject matter
experts at the Solution Center in the Expo hall.
Gain ...
2013
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Automate and Simplify IT Infrastructure Operations

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The role of IT continues to evolve. With the increased responsibility put on IT departments these days, the need to automate and simplify many operations can save both time and money. See how Dell can help your IT department stay on budget and save you time through automation and simplification of your infrastructure. Learn more here: http://del.ly/DellOpenManage

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  • In the last 20 years or so , many changes have transformed IT.The old-time perception of IT as a necessary cost (kind of “evil”) to keep things better organized but bringing little competitive advantage to the company bottom line has dramatically changedWe moved into a more “evolved” period when IT was tasked to measure everything. Companies were worry to avoid competitive disadvantage, in terms of accessing data, statistics, trends and reports.Only recently, IT has been recognized as instrumental to the company success, a mean to real differentiation (like a product). From inventory control to sales predicting models, it has been recognized as Value Center. As in a virtuous pattern, IT progressed from a spending to a making money role. Re-centralized Applications: A concept that belongs to the Mainframe-era but with a totally different agility, flexibility and responsiveness to support it.Seamless Processes: Consistent, Interconnected and Integrated Processes, enabling internal customers (employees) with innovative ways to enhance their productivity and effectiveness, and add to the company value-chain. This means connecting the operational processes, business productivity and ITspaces to deliver an integrated, unified, personalized view of data, tasks, and business status to employees.Business Service Based: Support IT Services through individual Self-Service accesses; Support Performance and Predictability Analytics for the business Business Dynamics: Businessvariability reflecting ever-changing requirements of the business and the market. This implies readiness and resources Flexibility to be provided through Automation.Cost CenterRun daily operations Reactive Labor intensiveFew applications Process CenterTechnology orientedPerformance metricProductivity improvementDisjoined processesValue CenterRe-centralized applicationsUser oriented Seamless processes Business service based
  • Led the way in embedded management capabilities. Understood what customers were grappling with, delivered technology that alleviated a huge time/resource challengeDell PowerEdge 12th generation Agent-Free monitoring: Installing, testing, and maintaining software agents for monitoring server components is time consuming for IT resources and utilize precious CPU cycles. It is common in the industry to require agents or drivers to monitor many components such as Network Adapters and RAID cards. Our Dell PowerEdge 12th generation servers differ from others; we have “fired your agents” to deliver agent-free monitoring for NICs, RAID, and other components. Dell has over 3.5 Million servers in market with Embedded Management through iDRAC with Lifecycle ControllerCompetitive Advantage: HP has a sub-par first generation embedded system management in their latest generation of servers (2+ years after Dell)OpenManage simplifies management by reducing the number of tools and speeds the procedures required to deploy, update, monitor and maintain systems In a data center with 10,000 servers, not having to maintain management agents can result in a savings of up to $2.5M over the servers’ lifecycle. *Calculations based on February, 2012 testing by Principled Technologies on an enterprise with 10,000 servers supporting a total of 20 configurations of operating systems, applications, and hardware with fully-loaded system administrator costs of $98,000/per year.
  • Dell’s approach to systems management is centered on the server lifecycle – Deploy, Update, Monitor, Maintain. We understand that to manage an infrastructure properly and efficiently you need to be able to perform all of these functions – and you want to do them as easily and quickly as possible – so that you can spend more time and energy working on improvements to your business - and less on maintenance.
  • Led the way in embedded management capabilities. Understood what customers were grappling with, delivered technology that alleviated a huge time/resource challengeDell PowerEdge 12th generation Agent-Free monitoring: Installing, testing, and maintaining software agents for monitoring server components is time consuming for IT resources and utilize precious CPU cycles. It is common in the industry to require agents or drivers to monitor many components such as Network Adapters and RAID cards. Our Dell PowerEdge 12th generation servers differ from others; we have “fired your agents” to deliver agent-free monitoring for NICs, RAID, and other components. Dell has over 3.5 Million servers in market with Embedded Management through iDRAC with Lifecycle ControllerCompetitive Advantage: HP has a sub-par first generation embedded system management in their latest generation of servers (2+ years after Dell)OpenManage simplifies management by reducing the number of tools and speeds the procedures required to deploy, update, monitor and maintain systems In a data center with 10,000 servers, not having to maintain management agents can result in a savings of up to $2.5M over the servers’ lifecycle. *Calculations based on February, 2012 testing by Principled Technologies on an enterprise with 10,000 servers supporting a total of 20 configurations of operating systems, applications, and hardware with fully-loaded system administrator costs of $98,000/per year.
  • The console sends an email or SMS to a mobile device with required information and launches VNC viewer application on the management station. This VNC viewer can connect to OS/Hypervisor on the server and provide access to keyboard, video and mouse of the host server to perform the necessary remediation.
  • OME: Simple and efficientModern UI and faster responsivenessEasy to install with low-touch maintenanceSimple to use and self-learningLink and launch element management and technical support Basic HW element managementMonitor Dell servers, storage, networking and business clients 3rd party hardware monitoring Update Dell serversReport server asset information (Service Tag, FRU and Warranty, etc.)Agent-free management Discover/correlate server/iDRAC and chassis/server nodesMonitor 12G serversUpdate 11G/12G servers Windows, Linux and ESXi inventory and update CMC for VRTX:Consistent technology with CMC for data center blades
  • The 12th generation release also introducesOpenManage Essentials, a hardware management console for reducing the complexity of basic management tasks. It is simple to install, low touch, easy to maintain, and optimized for use by the IT generalist to monitor and maintain server, storage and networking devices.Update functionality only applies to servers – monitoring includes servers, storage and networking. OpenManage Essentials does NOT include client systems management. Dell KACE provides comprehensive management of client systems.Simple and painless migration from existing ITA environments.
  • DEPLOYDell Server and Client Deployment Packs for System Center Configuration ManagerAgent-free: Server Deployment Pack automates bare-metal deployment and utilizes Dell Lifecycle Controller Integration for ConfigMgr for agent-free operations With an agent: Leverage Dell OpenManage Deployment Toolkit (DTK) for PxE-based OS deploymentClient Deployment Pack simplifies the image deployment process for Dell business client PCs UpdateDell Server and Client Update Catalogs for Microsoft System Center Configuration ManagerAgent-free: Utilize Dell Lifecycle Controller Integration for ConfigMgr for uniform update procedures in multi-vendor operating system and hypervisor environmentsUpdate PowerEdge servers/blades BIOS and firmware With an agent:Update BIOS and firmware Supports system bundlesUpdate Dell servers, blades and business client PCsMonitorDell Management Packs for System Center Operations Manager Agent-free: Review health status and hardware eventsOperate agent-free to inventory and monitor Dell PowerEdge server status by leveraging Dell Lifecycle Controller Integration With an agent: Review health status and hardware eventsMonitor Dell PowerEdge servers, PowerVault MD-series, EqualLogic and Compellent storage, Precision workstations, OptiPlex desktops, Latitude notebooks and Dell printersVirtual ManagementDell Server PRO Management Pack with PRO-Tips for System Center Operations Manager and Virtual Machine Manager With an agent:Monitor the health status of Dell PowerEdge physical host servers Recommend remedial actions such as live migration of VMsEnable optimal management of virtual resources
  • “Dell Management   Plug-in for       VMware vCenter” throughout the presentation as the new name is “OpenManage™ Integration for VMware vCenter”.So what is Dell Management Plug-in for VMware vCenter? Simply put it is a consolidation of traditional tools and tasks associated with deploying, managing and updating servers in a virtual environment. Dell’s solution is one of a kind in the industry in that we can natively deploy, from bare metal, a server with ESX. Additionally it can consolidate alerts and offer remediation suggestions, update the firmware and BIOS from vCenter and timed to minimize risk, and give you visibility to service and warranty history of the servers.
  • 12G Agent-free savingsSave up to $250 per server or up to 5 ½ hour time over the server lifecycle with agent-free management that does not require installation, testing, and maintenance of a systems management software agent compared to the competition. Part Replacement 6X fasterJust press the power button.  Then you can return your servers to productivity up to 6X faster than the competition with Dell’s automatic part replacement.  Deploy OS 3X fasterRemotely deploy Windows 2008 on a Dell PowerEdge 12th generation server with iDRAC7 up to 3X faster than the competition.Servers to productivity fasterGet your new servers to productivity fast.  Just plug in your new Dell PowerEdge 12th generation server and iDRAC7 with Lifecycle Controller takes care of the rest.  Dell’s Lifecycle Controller Integration with Microsoft System Centercan save up to 86% of your administrator’s time with deployment.  You don’t even have to press the power button.Streamline and AutomateStreamline and automate essential systems management tasks using iDRAC7 with Lifecycle Controllerenable bare-metal deployment and provisioning with up to 85.5 percent less administrator time, up to 86 percent fewer manual steps completes in up to 28 percent less time than a comparable environment utilizing an PXE-based server deployment process.*
  • For details see Naples Community hospital Case StudyNaples Community Hospital (NCH)Naples, Florida450 Bed Community Hospital Part of the NCH Healthcare system with 2 hospitals and 4 diagnostic imaging clinics.290,000 imaging studies Multi-slice CT scanners, high field MRI, PET, nuclear medicine, three ultrasoundsChallenge450 bed hospital in Naples, Florida had images on different media, because media changed every year or two, and they were always struggling to upgrade their hardware, add morespace and migrate data to the new media.Significant internal resources such as FTEs to manage the archive, with devotion of time and energy to support two off-site archives.SolutionThe healthcare system implemented Dell Cloud Clinical Archive solution for medical image cloud-based storage and distribution services and has had no problem adding modalities and expanding the system enterprise-wide. For disaster recovery, acquired images are automatically sent to Dell’s mirrored data center.Benefits• System archives 7.2 terabytes with five years on online images.• Pay-as-you-go model requires no upfront capital investment.• Cloud archiving structure enables future growth of imaging services.• Disaster recovery solid strategy for business continuity.ChallengeNaples Community Hospital is a 450 bed hospital in Naples, FL with 4 multi specialty diagnostic imaging clinics:Growing cost and complexity of managing 2 offsite data archivesTechnology obsolescence costs related to storing images on multiple mediaSolution Dell Cloud Clinical Archive solution for cloud-based storage and distribution of imagesHigh availability with 5 years data onsiteInfrastructure simplificationData consolidation across modalities Automated backup / replicationPay-as-you-go modelManaged service model frees up IT bandwidthReliable disaster recovery strategy
  • Transcript of "Automate and Simplify IT Infrastructure Operations"

    1. 1. Automate and simplify IT infrastructure operations Doug Iler iDRAC Product Manager Server Platform Management Main Session MT15 2013
    2. 2. Evolving the role of IT Efficiency Helping IT become an engine of efficiency to make your organization successful A cost center A process center Time 2013 A value center
    3. 3. Dell’s systems management strategy Content style guidelines Simplicity • Easy to use • Intuitive navigation and management processes • Fewer tools with more functionality Efficiency • Automation of tasks • Faster time to production • Comprehensive remote management Availability • Reduced service cycle down time • Rapid identification and remediation of problems • Extended use of encryption 2013
    4. 4. Dell systems management solutions Embedded server management iDRAC with Lifecycle Controller 2013
    5. 5. Lifecycle management for Dell servers • Reprovisioning • Remediation • Parts replacement • Operating system deployment • Configuration • Discovery and inventory Deploy Maintain Update • BIOS • Firmware • Drivers • Alerts and system health • Performance • Power usage 2013 Monitor
    6. 6. Dell’s embedded lifecycle management Simple and replicable server deployment • Less administrator time • Fewer manual steps • Faster deployment Improved productivity with automatic service features • Automation with controls • No user errors 2013 Change management on your schedule • Less time managing updates • No additional tools needed for multi-OS/hypervisor environments Comprehensive real-time monitoring and reporting without the use of agents • No certification testing • More OpEx savings
    7. 7. The industry’s only completely agent-free systems management solution Content style guidelines iDRAC7 with Lifecycle Controller 2013 • Embedded server management • Millions of servers deployed • Tier 1 console integration • Manage from your existing hypervisor console • Minimize errors and increase uptime • Automate tasks Large data centers can save $2.5 million in maintenance costs by eliminating software agents
    8. 8. Rapid deployment thru configuration XML Store Test Capture Clone or Replace Apply Remote share SVCTAG1.XML SVCTAG3.XML SVCTAG4.XML SVCTAG2.XML <Model>.XML 2013
    9. 9. Mobile access via your iDRAC • Download and install a virtual network connection app, like the one from VNC • Enable VNC server and user settings for iDRAC via the GUI or Racadm • Launch the app and access the OS or hypervisor running on the server via your iDRAC 2013 Internet iDRAC7 with embedded VNC server-access to OS/hypervisor
    10. 10. Slide 18 Simplicity and consistency in IT management Manage with Chassis Management Controller 11G 12G Dell Microsoft 13G • • Manage with OpenManage Essentials • • VMware Global discovery, inventory, monitoring and management of Dell servers, storage and networking devices Geographic View maps distributed VRTX systems Manage with 3rd party consoles • 2013 Embedded management in servers - available immediately at “power on” Converged management of server nodes, storage, networking and power within a unified tool • Benefits of OpenManage integrated within Microsoft, VMware and BMC systems management frameworks Agent-free operations utilizing your existing systems management tools
    11. 11. Reduced complexity of IT management Simple and effective • Easy to install • Low-touch maintenance Perform essential hardware management tasks • Monitor Dell servers, storage and networking switches • Update and manage Dell Servers Agent-free management • No software agent required • OS independent hardware management 2013 Dell OpenManage Essentials
    12. 12. OpenManage Integration Suite for Microsoft System Center Dell Server and Client Deployment Packs Dell Server PRO Management Pack Deploy Maintain Dell Hardware Management Pack Suites 2013 Dell Lifecycle Controller Integration Monitor Update Dell Server and Client Update Catalogs Now with Dell ProSupport SupportAssist Service
    13. 13. Dell SupportAssist integration with OpenManage Customer site Hardware discovery OpenManage Essentials & Dell Management Packs with Microsoft System Center Operations Manager Hardware inventory Dell SupportAssist Hardware health status Dell ProSupport Remote Services • Auto-case creation • Data analysis Diagnostics and logs Hardware monitoring Remote remediation and parts dispatch Servers 2013 Storage Network Dell Support
    14. 14. Slide 18 OpenManage Integration for VMware vCenter Streamline tools and tasks for management and deployment Monitoring and alerting • Deep detail for inventory, monitoring and alerting • Recommended vCenter actions based on Dell hardware alerts Firmware updates • Ability to deploy BIOS and firmware updates from vCenter 2013 Deployment and provisioning • “Zero Touch” bare-metal hypervisor deployment without PXE, leveraging Dell iDRAC with Lifecycle Controller Hardware management • Online access and renewal of hardware warranty
    15. 15. Integration with endpoint management Dell KACE Appliances 2013
    16. 16. 85% 86% Less admin time to complete essential management tasks $250 Per server savings by removing agents 6X 2013 Faster parts replacement using iDRAC with Lifecycle Controller Fewer manual steps 5.5 hours Saved by not having to test, install, or maintain an agent 3X Faster OS deployment of Microsoft Windows Server
    17. 17. Worldnow Media and Communications Worldnow’s content management system is the top choice of U.S. broadcasters because it can get the news out in 2½ minutes — even during emergencies Challenge Worldnow needed to boost the agility and reliability of its infrastructure so that 450 clients can use it to design and deliver digital news to 57 million people every month. Results • Staff speeds time-to-live by 75 percent • Worldnow supports 35 percent more traffic without increasing IT footprint “We can maintain high availability levels with less effort because Dell OpenManage Essentials gives us an incredibly clear picture of our infrastructure through a single pane of glass, without adding a capital expenditure.” Clinton Henry , Sr. Director of Data Center Infrastructure & Security 2013
    18. 18. Q&A With guests Patrick Hyndman and Kevin Garner from National Instruments 2013
    19. 19. Let’s get started Meet with Dell systems management subject matter experts at the Solution Center in the Expo hall. Gain hands on experience today at the OpenManage systems management Hands-on-Lab HOL6 Schedule a post-event discussion with the systems management “Tiger Team”. Contact your account team for details. Visit a Dell Solution Center near you: Austin • New York City • Washington D.C. Chicago • Santa Clara • Mexico City • Sao Paolo Visit www.Dell.com/openmanage 2013
    20. 20. 2013
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