CHAPTER NINE: DIVERSITY- COMMUNICATION: MAKING RELATIONSHIPS 1) Look up diversity in a dictionary and select a definition - Diversity: the state of fact of being diverse, different, unlikeness, variety, multiformity, a point of difference. 2) Write the definition you selected. How would you expand on the definition? - Diversity is different opinions; different cultures together working for the best, different races, gender, religion, and beliefs. We are different from each other; we have our unique personality that’s what makes us diverse.Now taking into account the Diversity factors: Personality traits; Learningpreferences; Natural talents; Interests, answer the following questions: 3) What is cultural competence? How can you develop it? - Cultural competence is the ability to interact effectively with people from different countries. Action One: You can develop cultural competence by valuing diversity, having respect toward the different cultures, treat people as you wish to be treated, and so have tolerance with the different cultures. All the cultures in this world are totally different, knowing a little bit of each of the most important cultures gives you a base to understand a little better how to treat this people. Action Two: identify and evaluate personal perceptions and attitudes never judge a person by how they look or religion beliefs. We are not here to judge anybody; parents tend to teach their child bad manners telling them for example “not to talk with the guy with black hair” so they are growing thinking that people with black hair are bad. Fear of difference and experience a bad situation with person from a specific culture and then we tend to close all the doors and we don’t give us the opportunity to learn how the rest of the people from the same culture are. Stereotypes are the biggest problem now days; we assume the exterior but never the interior. For example a nurse with tattoos, piercing and red hair doesn’t mean she is evil or she is not going to do good her job. Act Three: Be aware of what happened when cultures interact you can learn something from them like a new language, beliefs. Discrimination has been in the United States since the beginning of the era, we are humans we all have blood so nobody is different from us. Act Four: Build cultural knowledge read newspapers about different countries so you can have a background knowledge, build friendship, ask questions about traditions and travel!. Action Five: Adapt to diverse cultures look past external characteristics never judge the outside because you don’t know how they are inside. Move beyond your feelings met different people of the same culture if necessary to know them better if you had a bad experience with a person from this culture, put yourself in others people shoes think about how they feel if someone treats them bad by how they look or where they are from. Adjust to cultural differences just how you can adjust to new changes in
Facebook you can also adapted to cultural changes. Climb over language barriers ask them if they can teach you more about their languages, never laugh at others when they have a heavy accent speaking English or other languages. Help others, they will be grateful; stand up against prejudice, discrimination and hate it doesn’t mean you have to fight but act wisely and shut these people mouths with wise words. Recognize that people everywhere have the same basic needs we all eat, breath, love and have goals. What make us especial are our differences.4) How can you communicate effectively? - You can communicate effectively speaking or adjust to communicating styles. Thinking communicates by focusing on facts and logic writing messages, e- mails allowing time to put their ideas in together. Organizing communicates by focusing on structure and completeness they tend to have a concrete term, givers communicate by focusing on concern for others they tend to give favor in person talking with the person. Adventures communicate by focusing on the present they tend to communicate writing, speaking or giving a concrete opinion. Put your knowledge of communication styles to use speakers adjust to listeners and listeners adjust to speakers. Adjust to communication styles between generations we don’t communicate as our parents do, every generation is different so is preferable to use a neutral communication style. Know how to give and take criticism is you are a person who doesn’t like criticism is preferable that you don’t criticize. But if somebody criticizes you someday received those words without getting insulted. Understand body language its preferable to use nonverbal communication so the other person of different culture don’t get insulted if you show something wrong for the other person. Act the way you do most of the time.5) How can you make the most of personal relationships? - Good relationships motivates you; use positive relationship strategies, approach people and conversations with emotional intelligence the better understanding of your friends’ feelings or relatives better the strength of the relationship. If you want a friend, be a friend don’t accolade life is too short to spend it angry. Spend time with people you respect and admire in my case I prefer to be with my parents which I admire rather than my friends. Work through tensions is better to solve a problem and express you opinions, take risks, find a dating pattern that suits you. Plug into communication technology without losing touch, now we don’t have an excuse of not communicating with you friends or family. Facebook, Twitter, E-mails we have all kind of ways to keep in contact with people that you know are going to encouraged you to be the best. Manage conflict we will never be free of bad situations so learn how to handle if you are an explosive person better to be apart for 10 minutes calm down and then talk to the person. Finally avoid destructive relationship put in priority always your happiness and safety. Your family or friends are going to be there whenever you want.