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The aid for official channels in AustriaHELP.gv.atAn Easy Way To Deal With Administrative ProceduresThe aid for official c...
The aid for official channels in AustriaCitizens Different languagesabout 140 Life situationsCategoriesSearchNews in and a...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaInformation (1)One stop principleabout 140 life situationsofficial proceduresfees ...
The aid for official channels in AustriaLife Situations
The aid for official channels in AustriaInformation (2)Legal InnovationsGlossary (legal terms from A-Z)Directory of Austri...
The aid for official channels in AustriaBegutachtungsverfahrenRegierungsvorlagenNationalratsbeschlüsseBundesgesetzblätter
The aid for official channels in AustriaGlossary (legal terms from A-Z)Back
The aid for official channels in AustriaDirectory of Austrian AuthoritiesBack
The aid for official channels in AustriaDirectory Service – Authority „Google“
The aid for official channels in AustriaRoute planner for ever austrianpublic means of transport
The aid for official channels in AustriaIssues/Life Situations due to user’s profileInformation ServiceNewsForms/Online fo...
The aid for official channels in AustriaarbeitnehmerveranlagungSearch“Ajax”
The aid for official channels in Austria
The aid for official channels in AustriaBusiness Plattformwww.usp.gv.atSince 01.01.2010
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaCommunicationForum „Questions and Suggestions“about 1.000 requests/monthquestions ...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaTransactionAdministrative procedures online>1.000 forms (Business: 440)download or...
The aid for official channels in Austriamore than 1.000 forms
The aid for official channels in AustriaOnline-ProcedureInformationSelect formTransactionE-Signatur
The aid for official channels in AustriaPayment/MOA„E-Banking“ with epsOnlineMOAsFormStyle guideNew Procedurewith electron...
The aid for official channels in AustriaExample for One stop Online Procedurewith mobile Signature:“Certificate of Residen...
The aid for official channels in Austriahttps://formulare-test.zmr.register.gv.at/formserveresoa/https://formulare.zmr.reg...
The aid for official channels in Austria
The aid for official channels in AustriaMobile SignatureChoice of signature SW
The aid for official channels in AustriaLOGIN
The aid for official channels in AustriaInput of Mobile NumberandSignature Password
The aid for official channels in AustriaFirstname, Surname and Birthdateprefilledby readout personal linked dataChoice of ...
The aid for official channels in AustriaSigning
The aid for official channels in AustriaInput of Mobile NumberandSignature Password
The aid for official channels in AustriaMobile TAN is sent asSMS to Mobile phone(5 min valid)fz8jkgInput of Mobile TANIhre...
The aid for official channels in AustriaStart Payment
The aid for official channels in Austria
The aid for official channels in AustriaPayment valid
The aid for official channels in AustriaOpen PDF-file and/orpick up document at electronic P.O.Box
The aid for official channels in AustriaCertificate of Residencyas PDF -filewith ElectronicAuthotity‘sSignature
The aid for official channels in AustriaLogin to P.O.BoxE-Mail with Informs about delivery
The aid for official channels in AustriaLogin with mobile signature
The aid for official channels in AustriaMobile TAN is sent asSMS to Mobile phone(5 min valid)fz8jkgInput of Mobile TANIhre...
The aid for official channels in AustriaOpen Document
The aid for official channels in AustriaOpen document as xlm or PDF-file
The aid for official channels in AustriaMeldebestätigungals PDFmit Amtssignatur
The aid for official channels in AustriaSave Document or send it to E-Tresor(electronice safe)
The aid for official channels in AustriaOnline-forms HELP.gv.at-packagemyHELP.gv.atFinanzOnlineElectronic P.O.BoxE-TresorS...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaHELP-PartnershipProvides authorities of municipalities the followingopportunities:...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaAdministrative procedures online forHELP-PartnersBasis package of 25 nationwide va...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaContent Syndication Isince September 2007 for all Authorities free of chargeUntil ...
The aid for official channels in AustriaContent Syndication IIsimple and quick integration in Partner-Website“Look and Fee...
The aid for official channels in AustriaMarriage
The aid for official channels in AustriaMarriage
The aid for official channels in AustriaStatusCurrently over 700 municipalities haveintegrated HELP-ContentsviaContent Syn...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in AustriaHELP PartnershipOnline-Booking-SystemIn order to make an appointmentwith an author...
The aid for official channels in AustriaStep 2: Choose your appointmentIn order to make anappointment with anauthority
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in Austria•HELP dynamicHELP consists currently of static HTML-PagesSwitch on portal technolo...
The aid for official channels in Austria
The aid for official channels in AustriaHELP.gv.atMobile Client
The aid for official channels in AustriaHELPmobile exitsScheduled 2011:Mobile Client for Android and iPhoneFeatures:Author...
The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnli...
The aid for official channels in Austria2008: Ø over 2,6 Bil./Month2009: Ø over 2,9 Bil./ MonthStatistics: Page Impressions
The aid for official channels in Austria2008: Ø over 387.000/Month2009: Ø über 457.000/MonthStatistics: Visits
The aid for official channels in AustriaTop 10 – Topic (2009)1. Birth2. Driving Licences3. Passport4. Motor Vehicles5. Res...
The aid for official channels in AustriaHELP Life situations on top atBirthTax DeclarationPassportDriving LicenceResidence...
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The aid for official channels in austria

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HELP.gv.at An Easy Way To Deal With Administrative Procedures

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Transcript of "The aid for official channels in austria"

  1. 1. The aid for official channels in AustriaHELP.gv.atAn Easy Way To Deal With Administrative ProceduresThe aid for official channels in Austria
  2. 2. The aid for official channels in AustriaCitizens Different languagesabout 140 Life situationsCategoriesSearchNews in and around HELPNewsletter-OrderQuestions & SuggestionsYoung peopleOver 50stemporary Serviceseg. ElectionsLegal innovations
  3. 3. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  4. 4. The aid for official channels in AustriaInformation (1)One stop principleabout 140 life situationsofficial proceduresfees and deadlinesformsuseful tips and tricks
  5. 5. The aid for official channels in AustriaLife Situations
  6. 6. The aid for official channels in AustriaInformation (2)Legal InnovationsGlossary (legal terms from A-Z)Directory of Austrian authorities(addresses, phone-numbers,…)SCOTTY (The nationalwide route planner forever austrian public means of transport byAustrian Federal Railways)Search/Advanced searchNews, Newsletter and RSS-Feed
  7. 7. The aid for official channels in AustriaBegutachtungsverfahrenRegierungsvorlagenNationalratsbeschlüsseBundesgesetzblätter
  8. 8. The aid for official channels in AustriaGlossary (legal terms from A-Z)Back
  9. 9. The aid for official channels in AustriaDirectory of Austrian AuthoritiesBack
  10. 10. The aid for official channels in AustriaDirectory Service – Authority „Google“
  11. 11. The aid for official channels in AustriaRoute planner for ever austrianpublic means of transport
  12. 12. The aid for official channels in AustriaIssues/Life Situations due to user’s profileInformation ServiceNewsForms/Online forms due touser’s regionReminderAuthorities due to user’sregionElectronicDelivery ServiceE-TresorForum
  13. 13. The aid for official channels in AustriaarbeitnehmerveranlagungSearch“Ajax”
  14. 14. The aid for official channels in Austria
  15. 15. The aid for official channels in AustriaBusiness Plattformwww.usp.gv.atSince 01.01.2010
  16. 16. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  17. 17. The aid for official channels in AustriaCommunicationForum „Questions and Suggestions“about 1.000 requests/monthquestions answered by the editorial team ofHELP or expertsinfo@help.gv.at
  18. 18. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  19. 19. The aid for official channels in AustriaTransactionAdministrative procedures online>1.000 forms (Business: 440)download oronline> 350 online administrative procedures(Business: 60)> 1.000 partner authorities
  20. 20. The aid for official channels in Austriamore than 1.000 forms
  21. 21. The aid for official channels in AustriaOnline-ProcedureInformationSelect formTransactionE-Signatur
  22. 22. The aid for official channels in AustriaPayment/MOA„E-Banking“ with epsOnlineMOAsFormStyle guideNew Procedurewith electronicdeliveryFormsbuergerkarte.atOnline-Procedurewww.meinbrief.at
  23. 23. The aid for official channels in AustriaExample for One stop Online Procedurewith mobile Signature:“Certificate of Residency”
  24. 24. The aid for official channels in Austriahttps://formulare-test.zmr.register.gv.at/formserveresoa/https://formulare.zmr.register.gv.at/Start prodecure/form
  25. 25. The aid for official channels in Austria
  26. 26. The aid for official channels in AustriaMobile SignatureChoice of signature SW
  27. 27. The aid for official channels in AustriaLOGIN
  28. 28. The aid for official channels in AustriaInput of Mobile NumberandSignature Password
  29. 29. The aid for official channels in AustriaFirstname, Surname and Birthdateprefilledby readout personal linked dataChoice of Intention purpose
  30. 30. The aid for official channels in AustriaSigning
  31. 31. The aid for official channels in AustriaInput of Mobile NumberandSignature Password
  32. 32. The aid for official channels in AustriaMobile TAN is sent asSMS to Mobile phone(5 min valid)fz8jkgInput of Mobile TANIhre TAN(5mingültiglautet:fz8jkg
  33. 33. The aid for official channels in AustriaStart Payment
  34. 34. The aid for official channels in Austria
  35. 35. The aid for official channels in AustriaPayment valid
  36. 36. The aid for official channels in AustriaOpen PDF-file and/orpick up document at electronic P.O.Box
  37. 37. The aid for official channels in AustriaCertificate of Residencyas PDF -filewith ElectronicAuthotity‘sSignature
  38. 38. The aid for official channels in AustriaLogin to P.O.BoxE-Mail with Informs about delivery
  39. 39. The aid for official channels in AustriaLogin with mobile signature
  40. 40. The aid for official channels in AustriaMobile TAN is sent asSMS to Mobile phone(5 min valid)fz8jkgInput of Mobile TANIhre TAN(5mingültiglautet:fz8jkg
  41. 41. The aid for official channels in AustriaOpen Document
  42. 42. The aid for official channels in AustriaOpen document as xlm or PDF-file
  43. 43. The aid for official channels in AustriaMeldebestätigungals PDFmit Amtssignatur
  44. 44. The aid for official channels in AustriaSave Document or send it to E-Tresor(electronice safe)
  45. 45. The aid for official channels in AustriaOnline-forms HELP.gv.at-packagemyHELP.gv.atFinanzOnlineElectronic P.O.BoxE-TresorSocial insuranceCertificate of ResidencySign pdf-DocumentsComing soon:LOGIN USP www.usp.gv.atProcedures with Mobile Signature
  46. 46. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  47. 47. The aid for official channels in AustriaHELP-PartnershipProvides authorities of municipalities the followingopportunities:Administrative procedures online for HELP-PartnersAuthority data update by HELP-PartnersHELP Content SyndicationOnline Booking System
  48. 48. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  49. 49. The aid for official channels in AustriaAdministrative procedures online forHELP-PartnersBasis package of 25 nationwide valid online-forms,e.g.Birth Certificate – issueTrade – Registration-/Notice of Departure-/Notice ofChangeMarriage Certificate – issueElection Card – Request for issuefree use by partner authorities
  50. 50. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  51. 51. The aid for official channels in AustriaContent Syndication Isince September 2007 for all Authorities free of chargeUntil now: 11 life situations are available on HELP one on USP.gv.at:Driving LicenceBirthMarriageMotor VehiclesIdentity CardPassportEnd of LifeRemovalAssociationsTradeElectionsTrade/Commerce Procedures
  52. 52. The aid for official channels in AustriaContent Syndication IIsimple and quick integration in Partner-Website“Look and Feel” of Partner Website remaincurrent maintenance and quality assurance byHELPup to date on a daily basis
  53. 53. The aid for official channels in AustriaMarriage
  54. 54. The aid for official channels in AustriaMarriage
  55. 55. The aid for official channels in AustriaStatusCurrently over 700 municipalities haveintegrated HELP-ContentsviaContent Syndicationinto their Websites
  56. 56. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  57. 57. The aid for official channels in AustriaHELP PartnershipOnline-Booking-SystemIn order to make an appointmentwith an authority
  58. 58. The aid for official channels in AustriaStep 2: Choose your appointmentIn order to make anappointment with anauthority
  59. 59. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  60. 60. The aid for official channels in Austria•HELP dynamicHELP consists currently of static HTML-PagesSwitch on portal technology via so called“Portlets“ into an dynamic PlatformImportant in order to provide personalizedservices (current MyHelp.gv.at)Advanced use of shared services, basedon the same portal technology (USP;Health Platform) Realization Q1 2011
  61. 61. The aid for official channels in Austria
  62. 62. The aid for official channels in AustriaHELP.gv.atMobile Client
  63. 63. The aid for official channels in AustriaHELPmobile exitsScheduled 2011:Mobile Client for Android and iPhoneFeatures:Authority FinderOnline Porcedure with Mobile Signatur durchführbarSelected information of HELP.gv .at
  64. 64. The aid for official channels in AustriaHELP.gv.atInformationCommunicationTransactionOnline ProceduresHELP PartnershipOnline ProceduresContent SyndicationOnline BookingFuture ProspectsStatistics: Figures of Success
  65. 65. The aid for official channels in Austria2008: Ø over 2,6 Bil./Month2009: Ø over 2,9 Bil./ MonthStatistics: Page Impressions
  66. 66. The aid for official channels in Austria2008: Ø over 387.000/Month2009: Ø über 457.000/MonthStatistics: Visits
  67. 67. The aid for official channels in AustriaTop 10 – Topic (2009)1. Birth2. Driving Licences3. Passport4. Motor Vehicles5. Residence and Visa6. Taxes7. Inheriting8. Marriage9. Tax Declaration10. Pension
  68. 68. The aid for official channels in AustriaHELP Life situations on top atBirthTax DeclarationPassportDriving LicenceResidence and VisaMarriageInheritingMotor VehiclesPensionCare precautionGovernment AidIdentity CardCitizenshipDivorceetc.
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