e.Oman: “Transforming Oman,
Empowering You”

Information Technology Authority
e.oman Strategy
Vision 2020

• Omanis have
knowledge and skill
• Creating
employment
opportunities

• Effective,
competitive private
secto...
Digital Oman & eGov Strategy (e.oman)
•

National IT Strategy (Digital Oman and e-government Strategy) - Approved
by the G...
e.oman vision
To transform the Sultanate of Oman into a sustainable Knowledge Society
by leveraging Information and Commun...
e.oman – Key Missions
Streamlining Government
services

Complementing Vision
of the Omani Economy
2020

Providing employme...
e.oman: All Inclusive Strategy

Society &
Industry

+

Standards &
Governance

+

e-Service &
Infrastructure

Digital Soci...
Strategic Pillars / 2015 Targets

Main Pillars
Society & Human Capital Development
→ 100,000 training seats
→ 60 per 100 i...
Information Technology Authority (ITA)
Information Technology Authority (ITA)
> Information Technology Authority (ITA) is a government autonomous legal

body und...
Role of ITA

Infrastructure
& eServices

Governance &
Advisory

Awareness &
Capacity
Building

Innovation, &
Support the
d...
Infrastructure & E-Services Projects
Projects Infrastructure & E-Services

The Official Government

Services Portal
www.oman.om
Projects Infrastructure & E-Services
• Government Network
• ePayment Gateway
• National Data Center
• Security For Informa...
Governance & Advisory
Governance & Advisory
• Working towards creating a service delivery model, IT governance

framework, standards and guideli...
Awareness & Capacity Building
Human Capacity Development
• Training around 93,000 civil service employees.
• Provide internationally recognized certific...
Human Capacity Building
• Establishing Community Knowledge Centers (CKC)
• Provide training and access to eServices
PC initiative
• To enable Omani families to own a PC.
• Provide support for students and other segments to obtain a PC
e-Inclusion
•
•
•

•

•

Spread the Digital Society awareness in the
Sultanate
Prepare the society to use eServices
Qualif...
Innovation & Support the
development of ICT Sector
Innovation & Support the development of ICT Sector
• Coordinate with the relevant organizations and academia to develop
fr...
Awareness & Capacity Building
Awareness & Capacity Building
• Promotes e.oman within Oman and internationally
• Prepare the society to use eServices
• C...
ITA reaches out everyone
Publications from ITA
o Digital Oman – a quarterly ICT magazine (12 volumes)
o Oman Digital Society Report 2005-06
o Towar...
e.oman Major Achievements
e.oman Major Achievements

Training & Skills Development
Specialized
→ Advanced packages
→ Vendor certification
IT Literac...
e.oman Major Achievements

e.oman Portal
→ 102 e-Services
→ 620 Info. service
→ 22 Kiosks
→ Mobile portal

Government Netw...
e.oman Major Achievements

Promotion & Awareness
→ Covered all regions in Oman
→ Constant presence in Muscat, Salalah fest...
Global Recognition
Global Recognition - WEF

2010

2011

2012

2013

Networked Readiness

5
0

4
1

4
0

4
0

Government Readiness

1
8

1
8
...
Global Recognition - UN

2010
1
1
2
1
2
8

2011

2012

2013

Government Readiness

8
4

8
2

6
4

Online e.Services

5
2

...
Thank You

Visit our website www.ita.gov.om

Send your email to us eoman@ita.gov.om
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eOman English presentation 2013

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eGovernment, electronic services, Oman

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  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • Vision 2020Omanization: provision employment opportunities in both Omani public and private sectors and their training and qualification in a manner suitable to labor marketPrivatization: The role of the government in the coming years should be confined to the strategic direction and policy of an economy and the implementation and performance thereof depends on the private sector and such implementation is geared for competition locally and internationallyDiversification: aims at carrying out a substantial transformation in the structure of the national economy by developing a multiplicity of income sources, instead of depending mainly on a depletable source like oil in order to achieve economic balance and sustainable growthe.oman VisionGovernment e-Services: Increase delivery, integration and quality of electronic Government services and drive their adoption by citizens, residents and businessesEnabling Society and Individuals: Drive digital literacy and reducing digital divide through PC and Internet adoption by citizensEnabling ICT Industry Development: Increase competency of Omani IT manpower, assist in growing Omani IT businesses particularly SMEs and creating jobs
  • eOman English presentation 2013

    1. 1. e.Oman: “Transforming Oman, Empowering You” Information Technology Authority
    2. 2. e.oman Strategy
    3. 3. Vision 2020 • Omanis have knowledge and skill • Creating employment opportunities • Effective, competitive private sector • Plays a bigger role in economy • Economy not reliant on Oil & Gas • Driven by Industry, services & domestic investment Omanization Privatization Diversification 19.0% GDP 2020 5.1% 46.9% Oil & Gas Agriculture & Fishing 29.0% Industry Services
    4. 4. Digital Oman & eGov Strategy (e.oman) • National IT Strategy (Digital Oman and e-government Strategy) - Approved by the Government on 30th November 2002, • e.oman lay the roadmap for the creation of a Knowledge society in Oman.
    5. 5. e.oman vision To transform the Sultanate of Oman into a sustainable Knowledge Society by leveraging Information and Communication Technologies to enhance government services, enrich businesses and empower individuals.
    6. 6. e.oman – Key Missions Streamlining Government services Complementing Vision of the Omani Economy 2020 Providing employment for Omani youth Enabling knowledgebased industries Attract foreign investment Improving educational opportunities Facilitate online services and electronic payments Enhancing social development Enabling better healthcare Supporting tourism
    7. 7. e.oman: All Inclusive Strategy Society & Industry + Standards & Governance + e-Service & Infrastructure Digital Society Readiness Implementation Structures Service Delivery Model – Flagship Project Enabling Environment e-Government Architecture Applications & Communities of Interest Resourcing e-Legislation Security, PKI, Contin uity Planning Case Studies Implementation Roadmap IT & Telecom Infrastructure
    8. 8. Strategic Pillars / 2015 Targets Main Pillars Society & Human Capital Development → 100,000 training seats → 60 per 100 inhabitants internet users Enhance e-Government & e-Services → 3 times more e-Services → Achieve core systems business continuity Enable ICT Industry Development → 30 SME incubation graduate → e-Content & Apps. On-shore delivery Enablers Governance, Standards & Regulation National Infrastructure Development Promotion & Awareness
    9. 9. Information Technology Authority (ITA)
    10. 10. Information Technology Authority (ITA) > Information Technology Authority (ITA) is a government autonomous legal body under the chairmanship of the Minister of Commerce and Industry > ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy > Providing professional leadership to various other e-Governance initiatives of the Sultanate
    11. 11. Role of ITA Infrastructure & eServices Governance & Advisory Awareness & Capacity Building Innovation, & Support the development of ICT Sector
    12. 12. Infrastructure & E-Services Projects
    13. 13. Projects Infrastructure & E-Services The Official Government Services Portal www.oman.om
    14. 14. Projects Infrastructure & E-Services • Government Network • ePayment Gateway • National Data Center • Security For Information Security • E-Legislation
    15. 15. Governance & Advisory
    16. 16. Governance & Advisory • Working towards creating a service delivery model, IT governance framework, standards and guidelines for national ICT infrastructure • Assist various Government organization in implementing IT initiatives. • Working on Unified Standards and security frameworks
    17. 17. Awareness & Capacity Building
    18. 18. Human Capacity Development • Training around 93,000 civil service employees. • Provide internationally recognized certifications • Provide specialized training for government employees
    19. 19. Human Capacity Building • Establishing Community Knowledge Centers (CKC) • Provide training and access to eServices
    20. 20. PC initiative • To enable Omani families to own a PC. • Provide support for students and other segments to obtain a PC
    21. 21. e-Inclusion • • • • • Spread the Digital Society awareness in the Sultanate Prepare the society to use eServices Qualify government employees to deliver eServices • Building IT capacity in public sector • Nurture Citizen-centric service delivery culture • Specialized training and certification of public sector IT staff Prepare qualified ICT environment, societies, and professionals in various fields Encourage various Omani society sectors participation in the ICT industry
    22. 22. Innovation & Support the development of ICT Sector
    23. 23. Innovation & Support the development of ICT Sector • Coordinate with the relevant organizations and academia to develop frameworks and incubation programs to support the establishment of ICT industry. • Support local ICT entrepreneurs and nurture skill and knowledge transfer within the community. • Development of eContent. • Public Private Partnership
    24. 24. Awareness & Capacity Building
    25. 25. Awareness & Capacity Building • Promotes e.oman within Oman and internationally • Prepare the society to use eServices • Creates an effective link between the public and private sector for digital initiatives • Creates an ICT awareness within society and enables people to perceive benefits • Educates and empowers public sector employees and the community at large to participate in the knowledge society • Showcases e-services in Oman and increases adoption of IT and eservices • Creates opportunities for public and private sector enterprises to interact with the public and thus bridges the digital divide
    26. 26. ITA reaches out everyone
    27. 27. Publications from ITA o Digital Oman – a quarterly ICT magazine (12 volumes) o Oman Digital Society Report 2005-06 o Towards Digital Oman Summary Report o Informative e-government project handbooks
    28. 28. e.oman Major Achievements
    29. 29. e.oman Major Achievements Training & Skills Development Specialized → Advanced packages → Vendor certification IT Literacy → Driving license (Gov.) → Basic Literacy (Public) → Training centers 660 45,000 24,000 19 (9 women) Addressing Digital Divide Personal Computers → Social beneficiaries → Students, Teachers 45,000 100% subsidy 50% subsidy Internet Access + 3G Modem → Social beneficiaries → Students, Teacher 36,000 Free Reduced fee
    30. 30. e.oman Major Achievements e.oman Portal → 102 e-Services → 620 Info. service → 22 Kiosks → Mobile portal Government Network → > 650 Sites → > 80% of target Shared Databases Access → National Registry → Commercial Registry National Data Center → 76% Utilization → 19 Organizations Security → Fully managed SOC → Oman CERT active Shared App. Services → e-Pay > OMR 6,100,000 → Facilitator deployed → PKI Mobilized
    31. 31. e.oman Major Achievements Promotion & Awareness → Covered all regions in Oman → Constant presence in Muscat, Salalah festivals → Thematic campaigns; e.g. e.oman portal, e-Payment → Media Coverage: Web, TV, Radio, newspapers, magazines … → Presence on social media: Facebook, Twitter …
    32. 32. Global Recognition
    33. 33. Global Recognition - WEF 2010 2011 2012 2013 Networked Readiness 5 0 4 1 4 0 4 0 Government Readiness 1 8 1 8 1 6 2 0 ICT Industry 1 9 1 9 - 1 5
    34. 34. Global Recognition - UN 2010 1 1 2 1 2 8 2011 2012 2013 Government Readiness 8 4 8 2 6 4 Online e.Services 5 2 5 5 3 5
    35. 35. Thank You Visit our website www.ita.gov.om Send your email to us eoman@ita.gov.om
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