About If I had to describe my professional experience in 140 characters, I would say, "passionate program and people manager with more than a decade of digital, social, mobile, and integrated marketing communications experience."
Since 2006, I’ve been obsessed with using social technologies to make a measurable business impact on areas such demand generation, brand awareness, online support, and customer loyalty.
I now use some of the key characteristic of building a good social program, such as openness, listening, education, and creativity, to develop a world-class team of community and social media managers.
I enjoy educating others, sharing best practices, and experimenting. Want to k...