00 technology staffing msbo 042313

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00 technology staffing msbo 042313

  1. 1. Technology Staffing & Levels of Support Presented by: Shannon Degan Director of Technology / REMC 15 Jackson County Intermediate School District April 23, 2013
  2. 2. All documents in this presentation can be found at https://drive.google.com/folderview?id=0B8tH1p2B GhwsalZBVEotNnI3Zzg&usp=sharing 01 – Presentation Outline Notes 2 Presentation Documents
  3. 3. 1. What does an effective Chief Technology Officer (CTO) look like? 2. Fundamental IT Staffing Philosophies 3. Know where your money is going - Study and Compare 4. Staffing Tips – Org Charts & Job Descriptions 5. Partnerships & Service Level Agreements 3 How to do more with less?
  4. 4. 1. K-12 CTO Essential Skills 02 – COSN Framework Essential Skills http://www.cosn.org/Portals/7/docs/Certification/Framework_1212_2011_ Public.pdf 2. 10 Core Skills 03 – COSN Building Effective Technology Team http://www.cosn.org/Portals/7/docs/Certification/Toolkit_Final.pdf 3. Three “MUST HAVE” Tips 4 What does an effective CTO look like?
  5. 5. 5 Fundamental IT Staffing Philosophies 1. What is your end goal? 2. Instruction should drive technology and your staffing should reflect it 3. Basic hiring tips 4. Constant state of change
  6. 6. 6 Know where your money is going 1. Write it out 04 – JCISD Hosted Then and Now 2. Understand your personnel costs 05 – County Tech Personnel Costs 3. Compare your overall technology costs 06 – County Tech Cost Comparisons
  7. 7. 7 Staffing Tips – Org Charts & Job Descriptions 1. Team Approach 2. Org Chart 07 – Technology Org Chart 3. What work scales? What doesn’t? 4. Job Descriptions Docs 08 – 17 5. How many technicians do I need? 18 – Local Support Staffing Plan 19 – Local Support Organization
  8. 8. 8 Partnerships & Service Level Agreements 1. Rollercoaster Seasons – Understanding busy and non busy times 20 – Reliance One SLA 2. Partnering with other Districts or ISDs 21 - County Technology Partnership 22 - County Tech Proposal 23 - Cooperative Agreement between JPS JCISD 24 - Cooperative Agreement JCISD Student Data 25 - State Reporting Description of Services 26 - JCISD Tech Services Proposal 27 - JCISD-LEA Technical Services Agreement
  9. 9. Questions or Comments? Shannon Degan Director of Technology / REMC 15 Jackson County Intermediate School District 517.768.5202 shannon.degan@jcisd.org

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