Enterprise on-Cloudfor Organisational ExcellenceDefiance - Your trusted service partner for Microsoft Dynamics Small and Medium Enterprises (SMEs) face increasing pressure from both global and domestic competition in today’s globalized business environment. They need an enterprise level solution that can help them address global business opportunities without being held back by limitations of resources and risk of huge investments. The right enterprise business solution should be flexible, user-friendly, affordable and easy to implement because cost and time factors are critical to SMEs. SMEs need business insight across their enterprise to address business challenges like fluctuating demand schedules that lead to poor inventory management. Executives need access to planning tools and dashboards that track Key Performance Indicators (KPIs) to ensure decision making that is both fast and flexible. There is also an increas- ing need to ensure statutory compliance to standards such as PPAP Reach, and IMDS , to remain competitive. Traditionally, SMEs have always perceived ERP as a high CAPEX driven area, making it unaffordable for them. But with the emergence of cloud computing technology, ERP solutions hosted on cloud have become a reality for SME’s. Microsoft Dynamics ERP on cloud offers the ideal choice of ERP solutions to small and midsize companies, who are facing multiple challenges in terms of high growth, shortage of in-house IT resources, and budget restraints. Defiance with its deep domain expertise and technology expertise in the enterprise and cloud computing space offers best-in-class enterprise business solutions on Microsoft Dynamics. With a dedicated focus on Microsoft Dynamics, Defiance has built robust solution capabilities in Microsoft Dynamics AX, Microsoft Dynamics NAV and Microsoft Dynamics CRM.
Defiance Microsoft Dynamics solutionshelp SMEs improve customer service bycollaborating in real time across the tion | Suppo ementaentire supply chain and simplifying |Impl rt | Intecompliance. Organizations gain a g gra ltin tiocompetitive edge with features like su nEnvironmental Sustainability Dashboards on Business Processes Enterprise Portal | HR Management :C |to track energy consumption and Financial Management CRM | SCM Up gsemissions across the enterprise and Business Analytics | Manufacturing rin gra Project Accounting | Distribution ffehelping decide on necessary beneficial de eOactions. The solutions enable organiza- | Trtions to manage quality better and Microsoft Microsoft Microsoft Servic ainingimprove profitability with Total Quality Dynamics AX Dynamics NAV Dynamics CRMManagement (TQM) through Microsoft Defiance MS Dynamics SolutionsDynamics.Our Microsoft Dynamics team hasMicrosoft certified consultants withextensive domain, product and technol-ogy expertise with many years of globalimplementation and rollout experience. Defiance has devised a dedicated Microsoft Dynamic support system to assist andWe have integration specialists with support global customers on any technical or functional requirements postextensive experience in integrating other implementation. Our best-in-class SLA driven preventive and corrective maintenanceERP and IT systems with Microsoft services have four levels of maintenance structure to address simple to complexDynamics solutions to extract greater issues. Our upgrade methodology ensures rapid upgrades with minimum downtimevalue from existing IT investments. As a to avoid business interruptions.Microsoft Gold Certified Partner, Defianceworks closely with Microsoft to build Defiance’s Enterprise Cloud Management Delivery Modelbest-in-class technology solutions that Defiance’s cloud-based, integrated enterprise solution has a unique deliveryaddress specific customer needs. We framework comprised of an elite Partner Ecosystem, software tools, proprietaryhave leveraged our cloud computing methodologies, combined with good governance and best-in-class domain experts.expertise to provide best-in-class,cloud-based, integrated enterprisesolutions that have resulted in cost Benefits of Defiance MS Dynamics Solutions on-Cloudsavings of over 50 per cent for some of • Lower up-front license costs translate into near-zero capitalour customers. expenditureWe provide full lifecycle services and • Reduced maintenance and infrastructure cost result in lowersolutions across industries such as operational expensesAutomotive, Discrete Manufacturing,Process Manufacturing and Retail and • Pay-per-use subscription plan for predictable cash flowsDistribution. • Customized solutions caters to specific customer needsDefiance provides end-to-end services • ITIL based support with 100 per cent service creditsfrom consulting, implementation and • Secure Hosting Environment with Tier 4 Data Centerrollout, maintenance and support, andupgrades, to integration and training • SAS 70 Type II and ISO 270001 Security Standards protectsservices. We customize and deploy confidentiality and integrity of sensitive dataMicrosoft Dynamics solutions that bestsuits organizational needs. Our proven • 99.9% availability ensures Guaranteed Uptimeimplementation methodology developed • Helps reduce carbon footprintin line with Microsoft Dynamics Sure Stepmethodology ensures rapidimplementations with near-zero defects.
Case StudyIntegrated Enterprise Business Solution Roll-out on Cloudfor Leading Automotive MajorCustomer Profile With the Microsoft Dynamics AxaptaThe customer is a leading Tier 1 solution the customer was able tosupplier specialized in fabrication of integrate its production and materialauto components for truck planning, procurement and qualitymanufacturers. control, inventory and sales, finance and human resource applicationsBusiness Situation across multiple locations.As a rapidly growing automotivecompany, the customer needed an Defiance consultants worked with keyintegrated enterprise business users and provided the training to helpsolution to monitor material and familiarize them with the end product.production planning, track inventory Defiance delivered the solution onacross the supply chain and create Defiance’s unique proprietary cloudbetter information visibility across environment and framework.multiple locations. The customer waslooking for a best-in-class enterprise Benefitssolution that would also help control • Enhanced supply chain visibilitythe total IT costs. • Accurate production costing withSolution state-of-the-art planning platformMS Dynamics AX Solution On-Cloud. • Ability to monitor and forecastDefiance conducted a consulting inventoryexercise to analyze the business • Improved operational efficiencyrequirements of the customer and • Lower expenses with on-cloudrecommended a Microsoft Dynamics hosting and usage based billingAX solution on-cloud to integrate • Global Standards Compliancevarious applications across multiplelocations without investing in up-front • Reduced Carbon Footprintlicense fees.
About Defiance TechnologiesDefiance Technologies, a Hinduja Group Company, is a leading provider ofEngineering, ERP and IT services to global customers leveraging the GlobalDelivery Model.The Hinduja Group is a well diversified multi-billion, global businessconglomerate. The group has about 100 years of experience in building andrunning successful businesses across sectors such as Automotive, Energy &Chemicals, Banking & Finance, IT/ITES, Media & Entertainment and Healthcare.Some of the prominent brands that are part of the Hinduja Group include AshokLeyland (global top 10 commercial vehicle manufacturer), Gulf (a global energyand lubricants brand) and Hinduja Bank (Switzerland).Founded in 1976 in USA with a focus on product engineering and testing,Defiance was later acquired by the Hinduja Group and expanded its services toEngineering, ERP and IT.Defiance has a long history of serving top global companies with over 120 globalclients including 30 of the Fortune 500 companies. It is led by a crediblemanagement team with global experience in delivering high-end solutions inEngineering, ERP and IT services space.Headquartered at Chennai, India, Defiance has world class development centersat Chennai and Bangalore in India, and state-of-the-art testing facilities at Troyand Westland, Michigan. Defiance has business offices in USA, Europe, MiddleEast, South Africa and India.For more information:firstname.lastname@example.org