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ORGANISATIONAL
BEHAVIOUR
                 Class slides by Deepa Unnithan
ORGANISATION


        Class slides by Deepa Unnithan
ORGANISATION

 group of people that has a common goal




                     Class slides by Deepa Unnithan
ORGANISATIONAL BEHAVIOUR/
organizational behavior
 Study of human behavior in organizational
  setting for improving organisational
  effectiveness.




                      Class slides by Deepa Unnithan
GOALS OF OB

 Understand



 Predict



 Control


               Class slides by Deepa Unnithan
CLASS EXERCISE                         Robert.N.Lussier,Human
Relations in Organisations)


1.I’m an optimist. I look for the good in people
and situations rather than the negative.
2.I avoid complaining about people ,things and
situations.
3.I show a genuine interest in other people. I
compliment them on their success.
4.I smile
5.I have a sense of humour. I can laugh at myself

                              Class slides by Deepa Unnithan
Contd..

6.I make an effort to learn other people’s names
and address them by name during
conversations.
7.I truly listen to others.
8.I help other people cheerfully
9.I think before I act and avoiding hurting
others with my behaviour.
10.If I were to ask all the people I work/worked
with to answer these questions, they would
select the same responses that I did.
                      Class slides by Deepa Unnithan
CLASS PRESENTATION

 Identify ” 10 Best Employers-2011”.




 Defend why the organisation is a best
  employer.

                      Class slides by Deepa Unnithan
ELEMENTS OF OB

    People                 Structure

                OB

   Technology
                     Environment



                 Class slides by Deepa Unnithan
PEOPLE     (1 OF 4)


 Individual employee


 Dyadic relationships


 Groups who work as teams


 People out side


                        Class slides by Deepa Unnithan
STRUCTURE         (2 of 4)


 official relationships of people in
  organizations




 relates to power and to duties

                        Class slides by Deepa Unnithan
TECHNOLOGY       (3 OF 4)


 Aids input-output transformation



 Allows to do more and better work



 Longlinked,mediating,intensive


                     Class slides by Deepa Unnithan
ENVIRONMENT       (4 of 4)


 Internal-HR,policies,assets,vision..


 External-suppliers,customers,Govt.
.




                       Class slides by Deepa Unnithan
Historical Development of OB
                     Plato- essence of leadership
                     Aristotle -importance of
                      communication
EARLY
REFERENCES           Kautilya - systematic management of
4th century-16nth
                      HR
century              Confucious- ethics and leadership
                     Babylonian Code of Hammurabi-
                       minimum wage,incentive plan




                           Class slides by Deepa Unnithan
Contd..
              ROBERT OWEN: human
               needs of employees
              ANDREW URE: human
               factor as production factor
INDUSTRIAL
REVOLUTION    J.N .TATA: factory amenities
1800-1895      , pension fund, accident
               compensation



                  Class slides by Deepa Unnithan
Contd..
               F.W.TAYLOR- Father of Scientific
                Management
               Right people for right jobs
SCIENTIFIC     Employee training
MANAGEMENT:
               Remuneration
1900




                      Class slides by Deepa Unnithan
Contd..
             Heavy emphasis on employee
              cooperation and morale.
             Listening to needs and problems
THE HUMAN    Involve in decision making related
RELATIONS     to working conditions
MOVEMENT
             Labour Movement: strong
(1929)
              employee unions
             Primary emphasis on employee
              relations.


                   Class slides by Deepa Unnithan
 Elton Mayo-Father of Human Relations
              Movement
             Illumination studies: effect of
              changing lights
             The Relay Assembly Room: effect of
HAWTHORNE
              changing supervisory arrangements
STUDIES
             Bank Wiring Room: passive
(1930s)
              observation of work groups




                   Class slides by Deepa Unnithan
Contd..



          Value of human resources and their
          role in complex organisations.
OB
(1960s)



                Class slides by Deepa Unnithan
ASSIGNMENT

 The OB lessons from religious books.


 Holy Quran
 Holy Bible
 Ramayana/Mahabharata/Bhagavad Gita.
 Tripitaka/Jataka
 Kalpasutra


                     Class slides by Deepa Unnithan
CONTRIBUTING DISCIPLINES
  Behavioural             Contribution                              Unit of          Output
      science                                                       analysis
                Learning
                Motivation
                Perception
                Training
                Leadership effectiveness
Psychology      Job satisfaction
                Individual decision making
                Performance appraisal
                Attitude measurement
                Employee selection
                Work design
                Work stress
                                                                    Individual
                Group dynamics
                Work teams
                Communication
                Power
                Conflict
                Intergroup behaviour
Sociology
                Formal organization theory
                Organizational technology
                Organizational change                                  Group          OB
                Organizational culture

                Behavioural change
Social          Attitude change
                Communication

Psychology      Group processes
                Group decision making
                                                                  Organization
                Comparative values                                   system
                Comparative attitudes
Anthropolog     Cross-cultural analysis

y               Organizational culture
                Organizational environment

Political       Conflict                                                         ECONOMICS
                Intraorganizational politics
Science         Power
                                               Class slides by Deepa Unnithan
1.PSYCHOLOGY
Psychology is the science that
seeks to measure, explain, and
some-times change the behavior
of humans and other animals




                         Class slides by Deepa Unnithan
ILLUSION TEST




                Class slides by Deepa Unnithan
ILLUSION TEST




                Class slides by Deepa Unnithan
2.SOCIOLOGY
 Sociology studies people in relation to their
  fellow human beings




                       Class slides by Deepa Unnithan
3.Social Psychology

 Social psychology is an area within
  psychology, blending con-cepts from
  psychology and sociology




                      Class slides by Deepa Unnithan
4.ANTHROPOLOGY

 Anthropology is the study of humanity.




                                                          EXHIBIT   1-3d


                         Class slides by Deepa Unnithan
5.POLITICAL SCIENCE

 Political science, the study of the behavior of
  individuals and groups within a political
  environment.




                       Class slides by Deepa Unnithan
6.Economics

 Transaction cost economics
examines the extent to which the organization
structure and size of an organisation varies
 in response to attempts to avoid market
  failures through minimising production and
  transaction costs
 within the constraints of human and
  environmental factors

                     Class slides by Deepa Unnithan
Absolutes in OB




       x     Z =Contingency
                Variables                     y

             Class slides by Deepa Unnithan
Class Exercise

 Recollect a personal experience of an
    interaction with any organisation.

 Identify the influence of any discipline in that
    situation.





                        Class slides by Deepa Unnithan

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introduction to Organisational Behaviour

  • 1. ORGANISATIONAL BEHAVIOUR Class slides by Deepa Unnithan
  • 2. ORGANISATION Class slides by Deepa Unnithan
  • 3. ORGANISATION  group of people that has a common goal Class slides by Deepa Unnithan
  • 4. ORGANISATIONAL BEHAVIOUR/ organizational behavior  Study of human behavior in organizational setting for improving organisational effectiveness. Class slides by Deepa Unnithan
  • 5. GOALS OF OB  Understand  Predict  Control Class slides by Deepa Unnithan
  • 6. CLASS EXERCISE Robert.N.Lussier,Human Relations in Organisations) 1.I’m an optimist. I look for the good in people and situations rather than the negative. 2.I avoid complaining about people ,things and situations. 3.I show a genuine interest in other people. I compliment them on their success. 4.I smile 5.I have a sense of humour. I can laugh at myself Class slides by Deepa Unnithan
  • 7. Contd.. 6.I make an effort to learn other people’s names and address them by name during conversations. 7.I truly listen to others. 8.I help other people cheerfully 9.I think before I act and avoiding hurting others with my behaviour. 10.If I were to ask all the people I work/worked with to answer these questions, they would select the same responses that I did. Class slides by Deepa Unnithan
  • 8. CLASS PRESENTATION  Identify ” 10 Best Employers-2011”.  Defend why the organisation is a best employer. Class slides by Deepa Unnithan
  • 9. ELEMENTS OF OB People Structure OB Technology Environment Class slides by Deepa Unnithan
  • 10. PEOPLE (1 OF 4)  Individual employee  Dyadic relationships  Groups who work as teams  People out side Class slides by Deepa Unnithan
  • 11. STRUCTURE (2 of 4)  official relationships of people in organizations  relates to power and to duties Class slides by Deepa Unnithan
  • 12. TECHNOLOGY (3 OF 4)  Aids input-output transformation  Allows to do more and better work  Longlinked,mediating,intensive Class slides by Deepa Unnithan
  • 13. ENVIRONMENT (4 of 4)  Internal-HR,policies,assets,vision..  External-suppliers,customers,Govt. . Class slides by Deepa Unnithan
  • 14. Historical Development of OB  Plato- essence of leadership  Aristotle -importance of communication EARLY REFERENCES  Kautilya - systematic management of 4th century-16nth HR century  Confucious- ethics and leadership  Babylonian Code of Hammurabi- minimum wage,incentive plan Class slides by Deepa Unnithan
  • 15. Contd..  ROBERT OWEN: human needs of employees  ANDREW URE: human factor as production factor INDUSTRIAL REVOLUTION  J.N .TATA: factory amenities 1800-1895 , pension fund, accident compensation Class slides by Deepa Unnithan
  • 16. Contd..  F.W.TAYLOR- Father of Scientific Management  Right people for right jobs SCIENTIFIC  Employee training MANAGEMENT:  Remuneration 1900 Class slides by Deepa Unnithan
  • 17. Contd..  Heavy emphasis on employee cooperation and morale.  Listening to needs and problems THE HUMAN  Involve in decision making related RELATIONS to working conditions MOVEMENT  Labour Movement: strong (1929) employee unions  Primary emphasis on employee relations. Class slides by Deepa Unnithan
  • 18.  Elton Mayo-Father of Human Relations Movement  Illumination studies: effect of changing lights  The Relay Assembly Room: effect of HAWTHORNE changing supervisory arrangements STUDIES  Bank Wiring Room: passive (1930s) observation of work groups Class slides by Deepa Unnithan
  • 19. Contd.. Value of human resources and their role in complex organisations. OB (1960s) Class slides by Deepa Unnithan
  • 20. ASSIGNMENT  The OB lessons from religious books.  Holy Quran  Holy Bible  Ramayana/Mahabharata/Bhagavad Gita.  Tripitaka/Jataka  Kalpasutra Class slides by Deepa Unnithan
  • 21. CONTRIBUTING DISCIPLINES Behavioural Contribution Unit of Output science analysis Learning Motivation Perception Training Leadership effectiveness Psychology Job satisfaction Individual decision making Performance appraisal Attitude measurement Employee selection Work design Work stress Individual Group dynamics Work teams Communication Power Conflict Intergroup behaviour Sociology Formal organization theory Organizational technology Organizational change Group OB Organizational culture Behavioural change Social Attitude change Communication Psychology Group processes Group decision making Organization Comparative values system Comparative attitudes Anthropolog Cross-cultural analysis y Organizational culture Organizational environment Political Conflict ECONOMICS Intraorganizational politics Science Power Class slides by Deepa Unnithan
  • 22. 1.PSYCHOLOGY Psychology is the science that seeks to measure, explain, and some-times change the behavior of humans and other animals Class slides by Deepa Unnithan
  • 23. ILLUSION TEST Class slides by Deepa Unnithan
  • 24. ILLUSION TEST Class slides by Deepa Unnithan
  • 25. 2.SOCIOLOGY  Sociology studies people in relation to their fellow human beings Class slides by Deepa Unnithan
  • 26. 3.Social Psychology  Social psychology is an area within psychology, blending con-cepts from psychology and sociology Class slides by Deepa Unnithan
  • 27. 4.ANTHROPOLOGY  Anthropology is the study of humanity. EXHIBIT 1-3d Class slides by Deepa Unnithan
  • 28. 5.POLITICAL SCIENCE  Political science, the study of the behavior of individuals and groups within a political environment. Class slides by Deepa Unnithan
  • 29. 6.Economics  Transaction cost economics examines the extent to which the organization structure and size of an organisation varies  in response to attempts to avoid market failures through minimising production and transaction costs  within the constraints of human and environmental factors Class slides by Deepa Unnithan
  • 30. Absolutes in OB x Z =Contingency Variables y Class slides by Deepa Unnithan
  • 31. Class Exercise  Recollect a personal experience of an interaction with any organisation.  Identify the influence of any discipline in that situation.  Class slides by Deepa Unnithan