Be Done Pitch

Business to Business Services

Introduction
sales and service for 15 years
certified crisis line counsellor
voted class Valedictorian
natural helper and caregiver
A little bit about who Susan Williams is:

What is Be Done? Be Done is a concierge service for business and corporations in Surrey, BC and surrounding areas Be Done Concierge is a limited corporation operated and managed by the owner and C.E.O. Susan Williams. Home based = low overhead

The Client Benefits
more focused on their work
take more initiative
have less stress
increased productivity
employee commitment
Be Done Concierge partners with companies to minimize lost time due to personal errands. By offering this benefit, companies are sending the right message to their staff that their time is important.

What the Research Shows
It is estimated that 75% of employees admit to doing personal errands while they are on the job.
studies have shown that the average employee spends at least 12% of their work day attending to personal matters.
That is an equivalent to 20 hours a month, or 230 hours a year.

Why use a Concierge Service?
40% of employees put in overtime, or take work home with them at least once a week.
92% of employees admitted to taking personal/sick days just to get errands done.
70% of all parents feel they don’t spend enough quality time with their children.
80% of employees say they have a hard time juggling their career and personal life.
Our services can be offered to staff as a company benefit or alternatively as individual staff rewards or incentives. Concierge benefits can bring high-value services at low-to-no cost to small and mid-size businesses.

Services Offered
personal/grocery shopping
dinner reservations
visitor arrangements
pick up/drop off dry cleaning
house sitting
appointments/birthday/anniversary reminders
dinner parties
home maintenance
elderly parent care
find, wrap, and deliver that special gift, flowers, or basket.

How it Works All services are to be pre-paid. Material, and additional expenses are the responsibility of the client and will be C.O.D. We accept certified cheques, Visa/MC, cash or on-line debit using Pay pal for client’s convenience. Services contracted on an hourly basis will be $40/hour with the exception of after office hour requests, which will be charged a premium rate of $65/hour. Rates include fuel and travel costs.

Challenges and Risks
being sued
understaffed due to demand for services
growth of competition
employee retention

Unique Selling Proposition Be Done Concierge’s U.S.P. is the business to business aspect. Be Done Concierge is the only concierge business in Surrey solely targeting business.

Strategies
formal sales strategy
formal communication strategy
unique branding strategy
mentor relationship with marketing expert
online and Web 2.0 online strategy
mentor relationship with Web 2.0 guru
customer relationship strategy
visibility strategy
tied to formal marketing and communications strategy

Financials
start-up capital for business = $615
estimated gross sales for year 1 = $80,541
estimated gross sales for year 2 = $158,208
hours worked per day: 4 - 8 plus employee hours of 4 - 8
hours worked per month: 40 - 80
rate per hour: $40 - $65
Key Numbers:

Goals
development and acceptance of brand
development of a Canada wide franchise
win Entrepreneur of the year award
become a leader in the concierge service industry
achieve $1,000,000 in sales

Thank - you

Be Done Pitch

by deckersinc on Mar 13, 2009

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Be Done Pitch — Presentation Transcript